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Temporary Sales Assistants

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Frasers Group

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You must have customer-facing experience, a passion for enhancing shopping experiences, sales target drive, strong communication skills, and be a team player.
  • You will drive customer loyalty and sales by providing exceptional service, assisting with queries, maintaining stock standards, supporting events, and ensuring a pristine store environment.

Requirements

  • Relevant customer facing experience which reflects the role
  • Can demonstrate a passion for working with customers to enhance their shopping experience
  • A desire and ability to deliver sales against targets set
  • Ability to communicate confidently with colleagues and customers
  • Be a team player

Responsibilities

  • A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.
  • The role has accountability for delivering exceptional service to drive personal and business targets.
  • It requires the need to inspire our customer through your belief and love of our products.
  • We are looking for someone who strives to continuously learn and develop their service skills, product knowledge and behaviours in our ever changing retail environment.
  • Successful candidates will take an active role in sharing ideas and identifying opportunities to enhance the store environment and grow the business.
  • To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.
  • Able to assist customers where security tags have been left on at the barriers
  • Able to recognise and support on nearby tills if necessary.
  • Deliver a world class customer experience that is unrivalled in the marketplace
  • Display excellent attention to detail when helping to style customers by actively listening to their needs
  • Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty
  • Resolve queries effectively face-to-face or on the telephone
  • Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability
  • Maintain high standards of personal presentation
  • Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
  • Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales
  • Takes an active role in loss prevention within the store
  • Adheres to all health and safety policies at all times

FAQs

What is the role of a Temporary Sales Advisor at Frasers?

The role involves providing exceptional customer service, driving customer loyalty and sales, and inspiring customers with knowledge and enthusiasm for the products.

What qualifications are needed to apply for the Temporary Sales Assistant position?

Relevant customer-facing experience, a passion for enhancing customer shopping experiences, the ability to meet sales targets, confident communication skills, and being a team player are required.

What are the specific responsibilities of the Temporary Sales Assistants?

Responsibilities include greeting customers, assisting with queries, delivering a world-class customer experience, maintaining stock levels, supporting in-store events, and adhering to health and safety policies.

Are there opportunities for learning and development in this role?

Yes, successful candidates will have the chance to continuously learn and improve their service skills, product knowledge, and behaviors in the retail environment.

What qualities does Frasers look for in candidates for this position?

Frasers seeks individuals who demonstrate a passion for customer service, have a desire to achieve sales targets, can communicate confidently, and are proactive team players.

What is meant by "owning it" in Frasers' company culture?

"Owning it" means taking responsibility for your role, performance, and results while maintaining a proactive approach to your job.

When does the engagement date for this position end?

The engagement date ends on 7th February 2025.

Is experience in retail required for this role?

While not explicitly stated, relevant customer-facing experience is needed which may include retail experience.

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Frasers Group

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.