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Tencent Cloud Media Service Architect

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Tencent

2mo ago

  • Job
    Full-time
    Mid Level
  • Media & Journalism
  • Frankfurt
  • Quick Apply

AI generated summary

  • You need 3+ years exp. in IT/Cloud, fluent in Chinese/English, skilled in audio/video, customer-oriented, willing to relocate, public cloud exp. preferred.
  • You will support sales teams, analyze customer needs, provide industry solutions, communicate requirements to developers, present product capabilities, and collaborate with partners in the media service field.

Requirements

  • At least three years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area.
  • Excellent Chinese and English skills with fluency in communication, public speaking, and solution documents writing .
  • Familiarity with the audio and video field, such as live streaming, video on demand, encoding/decoding, and network transmission.
  • Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
  • Ability to be stationed in overseas regions for 1-2 years, to support and collaborate with the local regional team, work location: Palo Alto, Frankfurt, Tokyo.
  • Experience in related industries or working with public clouds is a plus.
  • Excellent cross-cultural communication skills are preferred.

Responsibilities

  • Work closely with the regional sales team as the point of contact for customers in the field of audio and video. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
  • Support the regional architecture team in analyzing customers' media business technology architecture and identifying their needs and values in audio and video scenarios. Provide industry solutions and case studies for international markets, such as OTT, social media, gaming, education, and business.
  • Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's audio and video products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
  • Actively participate in public online and offline product/industry presentations to share Tencent's media product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services.
  • Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, participating in workshops, and Media Demo Day.

FAQs

What is the main focus of the Tencent Cloud Media Service Architect role?

The main focus of the Tencent Cloud Media Service Architect role is to provide technical support for customers in the field of audio and video, analyze customers' media business technology architecture, provide industry solutions, and collaborate with the regional sales team to achieve business goals.

What are the key requirements for this job?

The key requirements for this job include at least three years of work experience in a related field, excellent Chinese and English language skills, familiarity with the audio and video industry, strong customer-oriented work skills, and the ability to be stationed in overseas regions for 1-2 years.

What locations may the Tencent Cloud Media Service Architect be required to work in?

The Tencent Cloud Media Service Architect may be required to work in locations such as Palo Alto, Frankfurt, and Tokyo to support and collaborate with the local regional team.

Is prior experience working with public clouds a requirement for this job?

Prior experience working with public clouds is not a requirement for this job, but it is considered a plus.

What industries does Tencent Cloud Media Service focus on providing solutions for?

Tencent Cloud Media Service focuses on providing solutions for industries such as OTT, social media, gaming, education, e-commerce, entertainment, e-sports, and sports events.

Tencent

Enriching the lives of Internet users through technology

Technology
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Tencent uses technology to enrich the lives of Internet users. Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks. Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China. Our financial technology and business services support our partners' business growth and assist their digital upgrade. We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.