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Terminal Operations Supervisor

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Shell

Jan 3

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Logistics
    Engineering
  • Chennai

AI generated summary

  • You need a Bachelor’s in Engineering or related field, 2-5 years of operations experience, and skills in managing internal and external stakeholders, ideally in petroleum terminal operations.
  • You will manage terminal operations, coordinate logistics, ensure compliance, lead process improvements, oversee additive dosing, maintain relationships, support safety standards, and handle MIS tasks.

Requirements

  • We’re keen to hear from individuals with at least a Bachelor’s Degree in Engineering or any related degree, along with the following skills and abilities:
  • At least 2-5 years related experience.
  • Relevant experience in operations. Experience in handling Petroleum Oil Terminal and vessel & pipeline operations desired.
  • Ability to manage stakeholders both internal and external.

Responsibilities

  • Manage Terminal Operations / Ex Rack purchase location:
  • Manage 3rd Party Terminal Contract as Contract User & Interface with Terminal Service Providers.
  • Engage with Terminal team where support needed on operational matters - such as – additive receipts and dispatch, early loading or late loading requirements, Sunday or holiday operations and any gantry related issues which need immediate resolution.
  • Coordinate with Road Transport Logistics and Scheduling team to ensure deliveries are loaded and delivered to customers with correct quantity and quality at the right time,
  • Ensure adherence to SOP and safe truck loading operations at 3rd Party Terminals/ Ex Rack purchase locations. Ensure compliance by 3rd Party Terminal company as per Shell assurance requirement.
  • Lead process improvement implementation i.e. bring improvement in Tanker Truck Gate to Gate timing for all loading terminals.
  • Lead in site continuous plan and projects to improve operational excellence and reduce storage and handling costs.
  • Participate in Contract Performance Review as contract user. Lead monthly HSSE meetings with Outside Supply Point partner.
  • Develop and maintain internal and external relationships with stakeholders (terminal team, Road Transport Logistic Team (RT), Order Scheduling Team (OTD), surveyor team, authorities, etc.)
  • Manage the additive dosing process at Terminals.
  • Manage the Surveyors team and activity to ensure delivery of correct Quality & Quantity for each truck.
  • Support in evaluating new Ex Rack purchase locations before commencement of operations.
  • Provide support and oversee Ship-To-Shore operation during vessel receipt.
  • Stock Reconciliation for Fuel and Additives stocks.
  • Source and manage the consumables required for smooth operations at Terminal locations.
  • MIS – Maintain & provide all local level MIS for Ops.
  • Support in sustaining Safety standards at Terminals. Promptly report incidents and register Near Miss in Shell reporting tool on regular basis.
  • Use e – MOC (Management of Change) process and ensure that it is being followed for any changes at respective Terminals.
  • Conduct assurance checks on Terminal processes (Product Quality, Management of change, Inspection and Maintenance, Operational controls, Additivisation Activity).
  • Follow Process Safety fundamentals and share with Terminal staff.
  • Ensure site ERP system is always up and running. Connect with IT to resolve issues on time to ensure no disruption.
  • Ensure billing thru ERP is always done accurately.
  • Ensure IT connectivity is always available at Terminals.

FAQs

What is the role of a Terminal Operations Supervisor at Shell?

The Terminal Operations Supervisor oversees operations at designated Fuel loading Terminals, ensuring compliance with Shell norms and managing third-party terminal contracts.

What qualifications are needed for this position?

A Bachelor’s Degree in Engineering or a related field is required, along with at least 2-5 years of relevant experience in operations.

Is prior experience in petroleum oil terminal operations necessary?

Yes, relevant experience in handling Petroleum Oil Terminal and vessel & pipeline operations is desired for this role.

What responsibilities does the Terminal Operations Supervisor have in terms of safety?

The supervisor supports sustaining safety standards at terminals, reports incidents, and conducts assurance checks on terminal processes including product quality and operational controls.

How does the Terminal Operations Supervisor manage stakeholder relationships?

The supervisor develops and maintains internal and external relationships with stakeholders such as terminal teams, logistics teams, and authorities to ensure smooth operations.

Is there an emphasis on process improvement in this role?

Yes, the Terminal Operations Supervisor is responsible for leading process improvement implementation to enhance operational excellence and reduce costs.

What IT systems responsibilities does the Terminal Operations Supervisor have?

The supervisor ensures that the site ERP system is operational, resolves connectivity issues, and oversees accurate billing through ERP.

What is the scope of managing terminal operations regarding transport logistics?

The supervisor coordinates with the Road Transport Logistics and Scheduling team to ensure timely delivery of correct quantity and quality products to customers.

Will the supervisor be involved in contract performance reviews?

Yes, the supervisor will participate in Contract Performance Reviews as a contract user and lead monthly HSSE meetings with partners.

Are there opportunities for continuous professional development in this role?

Yes, the role includes leading continuous plans and improvement projects that contribute to operational excellence.

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Shell

Energy
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

Shell is a global energy company with around 87,000 employees in more than 70 countries. We work together to power progress through more and cleaner energy solutions. We serve more than 30 million customers at almost 46,000 retail service stations every day.