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Tesco Travel Money Advisor

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Travelex

26d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Portsmouth
  • Quick Apply

AI generated summary

  • You need to be numerically proficient, IT savvy, a great communicator, and driven to succeed, making a positive impact on customers while managing cash and currency daily.
  • You will build relationships with customers, tailor travel money experiences, process foreign exchange transactions, meet performance goals, handle online FX requests, and ensure compliance with regulations.

Requirements

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily.
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What is the job title for this position?

The job title is Tesco Travel Money Advisor.

What is the employment type for this role?

This position is permanent and part-time.

How many hours per week will I be working?

You will be working 16 hours per week.

What is the hourly wage for this job?

The salary is £12.50 per hour, plus a monthly bonus.

What are the working patterns for this role?

The job requires flexibility to work a variety of shifts between Monday and Sunday, with monthly or weekly rotas depending on your team.

What kind of benefits will I receive in this position?

You will receive a comprehensive voluntary benefits package, employee wellness programmes, a wide range of employee discounts, flexible hours, 25 days holiday (pro-rata), an opportunity to earn a monthly bonus, and a pension plan with Scottish Widows.

What are the primary responsibilities of a Travel Money Advisor?

Responsibilities include nurturing relationships with customers, providing travel money advice, processing foreign exchange transactions, meeting performance goals, handling daily online FX requests, and adhering to compliance procedures.

What skills are required for this role?

Candidates should have numerical proficiency, IT proficiency, great communication skills, and a desire to succeed.

What does the interview process entail?

The interview process includes an initial screening call, an online interview with a numerical test, a bureau visit to meet with the Bureau Manager, and then an offer if successful.

What kind of company is Travelex?

Travelex is a market leading specialist in foreign exchange, founded in 1976, with a mission to simplify international money access for customers.

Is Travelex an equal opportunity employer?

Yes, Travelex values diversity and does not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Travelex

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.