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TikTok Commerce - Account Manager

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TikTok

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Marketing
  • Munich

AI generated summary

  • You need a strong network in Germany’s fashion industry, excellent communication skills, customer service experience, social content awareness, and fluency in English and German.
  • You will map the fashion landscape, define strategies, onboard partners, manage performance, collaborate with teams, drive initiatives, and enhance the fashion ecosystem’s competitiveness.

Requirements

  • Minimum qualification:
  • Strong network of Germany fashion partners and strong knowledge of the Germany fashion industry landscape, consumer demands, digital evolution and mobile transformation.
  • Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills
  • Customer service orientation and experience working in a client-facing capacity.
  • Strong sense of social content (livestream and short-video is a preference)
  • Fluent in English and German to ease communication with German stakeholders
  • Preferred Qualifications
  • Eager to win, growth driven, business mindset, result driven
  • Collaborative and open to changes and challenges and learn
  • A fast learner with a good sense of judgment and original thinking
  • Ability to thrive in ambiguity and adapt to change quickly

Responsibilities

  • Map the fashion category and subcategories landscape, and define priority on which segment to be developed in collaboration with partners
  • Define a go-to market strategy for a category/sub-category and build clear roadmap to manage long-tail partners
  • Plan, execute and maintain category performance
  • Partners acquisition and onboarding: identify potential partners, build onboarding solutions (including business model suggestions, creator affiliation, partners education) and set up their mid and long term account plan and help them grow their business sustainably on the platform
  • Work cross functionally with internal teams and external service vendors to help partners with content on platform
  • Own internal projects to contribute to the fashion ecosystem as a whole (including campaigns, product launches, B2B marketing)
  • Come up with initiatives to continuously improve competitiveness advantage

FAQs

What is the location of the TikTok Commerce - Account Manager role?

The role is based in our Munich office.

What responsibilities will I have as an Account Manager?

You will be responsible for mapping the fashion category landscape, defining go-to market strategies, planning and executing category performance, acquiring and onboarding partners, and contributing to the overall fashion ecosystem through internal projects.

What qualifications do I need to apply for this position?

You need a strong network of Germany fashion partners, knowledge of the German fashion industry landscape, strong interpersonal skills, experience in a client-facing capacity, and fluency in English and German.

Are there specific preferred qualifications for this role?

Yes, preferred qualifications include a growth-driven business mindset, collaborative attitude, ability to thrive in ambiguity, and strong judgment skills.

Is experience with social content important for this position?

Yes, having a strong sense of social content, particularly in livestream and short-video formats, is preferred for this role.

What is TikTok’s mission and how does it relate to this role?

TikTok’s mission is to inspire creativity and bring joy. As an Account Manager, you will support this mission by helping brands and merchants connect with creators and the community through a vibrant commerce platform.

Will I be working with internal teams and external partners?

Yes, the role involves working cross-functionally with internal teams and external service vendors to assist partners with content on the platform.

What qualities are you looking for in a candidate?

We are looking for candidates who are eager to win, result-driven, collaborative, open to challenges, fast learners with good judgment, and able to adapt quickly to change.

Is there an emphasis on creating an inclusive work environment?

Yes, TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Entertainment & Media
Industry
10,001+
Employees
2017
Founded Year

Mission & Purpose

TikTok is a social media platform where users create and share short videos on various topics, including entertainment, education, and lifestyle. Their ultimate goal is to inspire creativity and bring joy to people's lives through engaging and entertaining content. TikTok's purpose is to provide a platform for self-expression and connection, fostering a global community where individuals can express themselves authentically and connect with others who share similar interests and passions.