FAQs
What is the hourly pay for the Tours Operations Coordinator position?
The hourly pay for this position is $25.00 per hour.
What kind of experience is required for this role?
A Bachelor's Degree and 3+ years of experience are required for this role.
What are the primary responsibilities of the Tours Operations Coordinator?
The primary responsibilities include overseeing day-to-day operations of tours, implementing streamlined processes for Tour Guides and Supervisors, collaborating with internal departments, and supporting a team of guides and supervisors.
Is there a need for a flexible schedule?
Yes, this position requires the ability to work a flexible schedule based on department needs, including extended hours, nights, weekends, and holidays.
What qualifications are important for this position?
Important qualifications include outstanding communication and organizational skills, the ability to multitask in a high-paced environment, a keen sense of ownership and drive, and proficiency in Google Suite & Outlook.
What benefits are offered after 60 days of employment?
After 60 days of employment, employees may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental, and prescription coverage, as well as EAP and commuter benefits.
How does the Giants Enterprises promote diversity and inclusion?
The Giants strive to foster an inclusive work environment that respects all individuals and seeks to hire, develop, and retain talented people from diverse backgrounds.
What skills are valued in candidates for this position?
Candidates are valued for their authentic and inspiring team spirit, a bias toward action, and the commitment to excel in pursuit of business goals.
Who does the Tours Operations Coordinator report to?
The Tours Operations Coordinator reports to the Tourism Development Manager.
Will the Tours Operations Coordinator have the opportunity to work with other departments?
Yes, the Tours Operations Coordinator will collaborate with various internal departments to successfully execute a variety of tours.
Is customer service emphasized in this role?
Yes, a passion for delivering great customer service is a key aspect of this role.
Are there opportunities for personal and professional growth within the organization?
Yes, the organization is committed to the growth, learning, and development of its employees and values their ideas and strengths.