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Trade Supervisor

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Screwfix

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Chester

AI generated summary

  • You must excel in building relationships, be eager to learn, show genuine industry interest, possess a friendly demeanor, and demonstrate reliability and a strong work ethic.
  • You will build customer relationships, manage KPIs like sales, onboard new customers, and inspire your team to deliver exceptional service and create a proud store reputation.

Requirements

  • Great at building relationships with your customers, as well as your team
  • Driven to learn and build your skill set
  • Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
  • A real people person, and your enthusiasm to always do better is infectious
  • Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

  • Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
  • Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
  • Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of

FAQs

What is the primary role of a Trade Supervisor?

The primary role of a Trade Supervisor is to act as the go-to person for Trade customers, primarily plumbers and electricians, by helping them find exactly what they need, building relationships, and driving sales.

Do I need prior experience in the Trade industry?

No, you don't need to be an expert in Trade. The role focuses on relationship building, and comprehensive training will be provided to equip you with the necessary knowledge.

What are the main responsibilities of a Trade Supervisor?

Main responsibilities include building relationships with customers, taking ownership of sales and KPIs, guiding and coaching the team, and ensuring great service.

What skills are required for this role?

Required skills include great relationship-building abilities, a drive to learn, an interest in the industry, strong people skills, and qualities such as friendliness, flexibility, reliability, and a strong work ethic.

What training opportunities are available?

The company offers excellent training programs and ongoing development to help you acquire the necessary skills and knowledge for success in the role.

What benefits does Screwfix provide for this position?

Benefits include a competitive salary, 28 days annual leave (increasing with service), a company pension scheme, life cover, a 20% discount at Screwfix and B&Q, discounted healthcare, company share save schemes, and ongoing training.

How many days of annual leave do employees get?

Employees start with 28 days of annual leave, which increases with length of service, up to a maximum of 33 days.

Is there a company policy on non-discrimination?

Yes, the company has a policy to employ the best-qualified individuals and provide equal opportunities for advancement without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

How do I apply for the position?

To apply, you can upload your CV and complete your application through the provided application process.

Where can I find more information about Screwfix?

You can find more information by following Screwfix on their LinkedIn, Instagram, and Twitter pages, or by emailing careers@screwfix.com for any queries.

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Screwfix

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.