FAQs
What is the primary responsibility of the Trainer role?
The primary responsibility of the Trainer role is to develop and deliver training programs on payment processing products, processes, and technologies for both internal and external customers.
What qualifications are required for the Trainer position?
The minimum qualifications include a Bachelor's Degree or relevant experience; typically no relevant experience is required at entry-level, but training delivery experience with subject matter knowledge is beneficial.
Are there preferred qualifications for applicants?
Yes, preferred qualifications include typically a minimum of 2 years of relevant experience, experience in the full training life cycle, proficiency in a second language, and relevant training certification.
What types of training will I be delivering in this role?
You will be delivering training on payment processing products, processes, and technologies, while providing presentations and demonstrations related to systems and ancillary products.
Does the company offer equal employment opportunities?
Yes, Global Payments Inc. is an equal opportunity employer that provides equal employment opportunities to all employees and applicants without regard to various protected categories.
What skills and capabilities are desired for this role?
Desired skills and capabilities include the ability to learn and apply professional concepts, work on problems of limited scope, build stable working relationships, and deliver training content clearly and confidently.
Will I have the opportunity for on-site client support and training?
Yes, the Trainer role includes participation in on-site client support and training, often accompanying or supporting higher-level trainers or managers as needed.
Is experience in training delivery necessary for this position?
While no relevant experience is typically required for entry-level, having training delivery experience or relevant subject matter expertise is advantageous for candidates.