FAQs
What is the main purpose of the Transactions Assistant role?
The main purpose of the Transactions Assistant role is to provide day-to-day support to client teams in various locations, ensuring accuracy and diligence in the processing of payments, cash transfers, invoicing, and data maintenance, while also supporting the team in monitoring and delivering transactional activities.
Who will the Transactions Assistant report to?
The Transactions Assistant will report to a senior Transactions Specialist.
What are the key responsibilities of the Transactions Assistant?
Key responsibilities include reviewing and approving client payment instructions, verifying payment instruction authenticity, addressing client payment approval requests, assisting with error resolution, timely delivering transactional requests, answering technical questions, collating report data for management, and ensuring adherence to CASS regulations.
Is previous experience required for this role?
Previous experience in a relevant Financial Services role is desirable but not mandatory, as the position is targeted at graduate-level candidates.
What skills are essential for a Transactions Assistant?
Essential skills include excellent oral and written communication skills, strong attention to detail, ability to work under pressure, strong organizational and time management skills, good PC skills (especially in Outlook and MS Excel), an aptitude for mathematics, and being a team player.
What type of work environment should candidates expect?
Candidates should expect a varied and fast-paced work environment where they will need to deliver core responsibilities within agreed timescales while also being able to assist with urgent tasks as coordinated by senior team members.
How important is adherence to regulatory frameworks in this role?
Adherence to regulatory frameworks, particularly regarding compliance with Group Policy and CASS regulations, is critically important in this role to ensure proper processing of client transactions and mitigate risks.
Will the Transactions Assistant have direct contact with client teams?
Yes, the Transactions Assistant will be the initial point of contact for client teams regarding payment approval requests.
What type of training or support will the Transactions Assistant receive?
The Transactions Assistant will work closely with senior team members and other Operational teams for guidance and support, which will provide them with learning opportunities and resources to develop their career in financial services.
Are there opportunities for further involvement within the Transactions team?
Yes, the Transactions Assistant will participate in business and employee initiatives aimed at raising the profile of the Transactions team and can contribute to delivering Exceptional Client Service.