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TRAVEL DESK ASSISTANT

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Kepler Cheuvreux

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Business, Operations & Strategy
  • Madrid
  • Quick Apply

AI generated summary

  • You need a tourism license, 2-3 years' experience, GDS knowledge (Amadeus preferred), strong English skills, and proficiency in Microsoft tools. Be organized, diplomatic, flexible, and customer-focused.
  • You will book travel tickets and accommodations, seek cost-effective solutions, ensure travel compliance, maintain the travel database, and manage expense reconciliation.

Requirements

  • License in Tourism or equivalent
  • Very good level of English: you must be able to correspond with the group's employees, hotel professionals and transport companies.
  • 2 to 3 years of experience
  • Knowledge of GDS (Amadeus preferable)
  • Good knowledge of Microsoft (Excel, Word, Outlook, Access)
  • Methodical, organised, and rigor in the work provided.
  • Diplomatic and composure: you must comply with the group's cost guidelines and at the same time be able to get employees to accept them.
  • Being an advocate of customer service.
  • Flexible and autonomous.
  • Being able to work under pressure, prioritize and manage stressful situations.

Responsibilities

  • You ensure the reservation of all plane and train tickets and hotel nights, in accordance with group guidelines.
  • You are looking for cost optimization solutions while preserving employee comfort.
  • You preserve the interests of the group by checking the suitability of travel programs with requests.
  • You keep the travel database up to date.
  • You are responsible for reconciling, verifying, and allocating the expenses you incur.

FAQs

What is the location for the Travel Desk Assistant position?

The position is located in Madrid.

What is the expected start date for the Travel Desk Assistant role?

The start date is as soon as possible (ASAP).

What type of employment is being offered for this position?

The employment type is contract.

What qualifications are required for the Travel Desk Assistant?

A license in Tourism or equivalent is required.

What is the minimum level of experience required for this role?

A minimum of 2 to 3 years of experience is required.

Is proficiency in English necessary for this position?

Yes, a very good level of English is necessary to correspond with employees and professionals in the industry.

What software knowledge is required for this role?

Knowledge of GDS (preferably Amadeus) as well as good knowledge of Microsoft Excel, Word, Outlook, and Access is required.

What main tasks will the Travel Desk Assistant be responsible for?

The main tasks include reserving travel tickets and accommodations, cost optimization, maintaining the travel database, and reconciling travel expenses.

What qualities are important for a candidate applying for this role?

Important qualities include being methodical, organized, diplomatic, customer service-oriented, flexible, autonomous, and able to work under pressure.

How many rounds of interviews should candidates expect during the recruitment process?

Candidates should expect between 2 and 3 rounds of interviews, which will include fit and technical questions.

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Kepler Cheuvreux

Finance
Industry
501-1000
Employees

Mission & Purpose

Kepler Cheuvreux is a leading independent European financial services company that specialises in Research, Execution, Fixed Income and Credit, Structured Solutions, Corporate Finance and Asset Management. The Group employs around 600 people and is present in 13 major financial centres in Europe and the US: Amsterdam, Brussels, Frankfurt, Geneva, London, Madrid, Milan, New York, Oslo, Paris, Stockholm, Vienna, and Zurich.