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Triumph Lingerie, Brand Manager, Full Time

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

AI generated summary

  • You need retail experience, strong customer service skills, a fast-paced work history, effective communication, a target-driven mindset, self-motivation, and a passion for our brands.
  • You will create memorable in-store experiences, exceed customer needs, promote loyalty programs, and maintain merchandising standards while being knowledgeable about products and services.

Requirements

  • Retail experience
  • Strong customer service skills
  • Worked in a fast pace environment
  • Effective communication
  • Target driven
  • Self-motivation
  • A people person
  • Passion for our brands and our products

Responsibilities

  • Create a memorable in store experience through delivering extraordinary service to our customers
  • Meeting and exceeding our customer’s needs through product knowledge and building rapport
  • Building customer loyalty through attentive services and showcasing our loyalty program
  • Attending team briefings daily to understand targets and promotions
  • Being passionate and enthusiastic about products and services available
  • Promote the sustainable edit across your department
  • Being aware of product lines in other departments and introducing related product to the customer
  • Being knowledgeable of additional services on offer throughout the store including events and promotions
  • Maintaining the highest level of merchandising standards
  • Replenishing stock ensuring that all items/products are out on the shopfloor
  • Learn, understand and comply with all company policy and procedures

FAQs

What is the primary role of the Brand Manager at Triumph Lingerie?

The Brand Manager is responsible for creating a memorable in-store experience, delivering extraordinary customer service, and building customer loyalty through product knowledge and engagement.

Is fitting experience essential for this role?

Fitting experience is preferred but not essential for this position.

What type of experience are we looking for in a candidate?

We are looking for candidates with retail experience and strong customer service skills, preferably someone who has worked in a fast-paced environment.

What are the working hours for this position?

The job is for a full-time position based on a 37.5 hour work week.

What benefits do team members receive?

Team members benefit from a competitive salary, contributory pension scheme, annual leave entitlement, team member discounts, wellbeing initiatives, extensive learning and development offerings, and a flexible working model, among other benefits.

How does the company prioritize employee experience?

The company believes that a great customer experience starts with a great people experience, promoting a culture where talent is nurtured and creativity and learning are valued.

Is previous experience in customer service required for this job?

Yes, strong customer service skills are a key requirement for this role.

Will training be provided for new team members?

Yes, extensive learning and development offerings are available to support professional growth and development.

What kind of atmosphere can employees expect at Brown Thomas Arnotts?

Employees can expect a culture of belonging and inclusiveness where their voices are valued, along with a progressive workplace culture recognized by multiple industry bodies.

Is there an emphasis on sustainability in this role?

Yes, the role includes promoting the sustainable edit across the department and a focus on working sustainably as part of the company values.

Reinventing Retail

Retail & Consumer Goods
Industry
1001-5000
Employees
1843
Founded Year

Mission & Purpose

Brown Thomas Arnotts is Ireland's leading luxury fashion retailer. We're a retail world built on iconic firsts, famed for the creativity that touches our brands, buildings and experiences. We’re always challenging ourselves to make every experience more special and unique for our customers and our people. Supported by strong family foundations that inspire us to create something that lasts. Because we care about the tomorrow we’re carving out. Discover more about Brown Thomas Arnotts' Vision, Purpose & Values by visiting our Life page. Brown Thomas Established in 1849, Brown Thomas was from the outset, a name that is synonymous with luxury, integrity and beauty. Today the Brown Thomas ethos finds expression through its many departments, each individually designed with the very best retail experience in mind. There are five iconic Brown Thomas department stores in Dublin, Dundrum, Cork, Limerick and Galway and one BT2 branded fashion store in Blanchardstown Shopping Centre. Arnotts Arnotts is Ireland’s oldest and largest department store having opened its decorative, brass-clad doors way back in 1843 and since then has developed the premises into the 300,000 sq. foot store as it stands today. A reliable family favourite with both Irish and international visitors, Arnotts boasts a broad collection of designer brands in fashion, beauty, homewares and more. The store is also home to numerous restaurants, and an unparalleled range of in-store services. Named Best "Nation Store of the Year" at the Retail Excellence Awards Named "Retail of the the Year" at the Retail Excellence Awards