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UGG Area Manager - FR/CH

  • Job
    Full-time
    Senior Level
  • Customer Relations
    People, HR & Administration
  • Paris
  • Quick Apply

AI generated summary

  • You should be driven, emotionally intelligent, commercially savvy, fluent in French and English, with retail management experience, and able to travel frequently across EMEA.
  • You will inspire and manage store teams, drive sales growth, ensure compliance, enhance customer service, coach managers, oversee recruitment, and strategize for store openings while traveling.

Requirements

  • Demonstrates the Decker’s values.
  • Ambitiously driven and believes in own ability to lead the UGG brand forward within the EMEA region
  • An approachable leader, leading by example and celebrating collaborative success
  • You demonstrate high levels of emotional intelligence
  • You are commercially minded and driven by results
  • Able to work flexible hours and travel at short notice in line with the business need
  • You have a thorough understanding of all operational procedures and retail compliance measures
  • Articulate and able to communicate cross functionally across the EMEA and DTC business
  • Retail management experience in a similar industry
  • Experience as an established multi-site manager is a plus
  • An understanding of Employee Relations and HR policy and procedure in your region
  • Fluency in both French and English is a requirement for this role
  • Able to travel across the region frequently and at short notice

Responsibilities

  • Act as an inspirational Line manager to Ugg Store Managers, ensuring all teams are aligned with a clear brand vision and measurable business objectives
  • Communicate regularly with your stores on a weekly basis via visits, virtual and written correspondence
  • Grow store and regional sales year on year and maximize store profitability as well as manage regional new store opening opportunities and refits
  • Drive excellence across flagship full price and outlet store business models
  • Work collaboratively with the EMEA Retail function to deliver DTC business strategy and goals
  • Ensure all business activities are compliant with local laws, regulations, and operating policies in your region
  • Drive stores to exceed customer service standards at every customer touch point
  • Coach and develop Ugg Store Management to optimize performance and provide succession for the business
  • Lead the recruitment, selection, and onboarding of Store Management
  • Travel regularly within the region and internationally as required
  • Champion Deckers values to ensure they are at the core of our business

FAQs

What is the primary role of the UGG Area Manager?

The primary role of the UGG Area Manager is to provide inspirational leadership to Store Managers across the region, ensuring alignment with brand vision and measurable business objectives while delivering exceptional retail standards.

What qualifications are required for this position?

Candidates should have retail management experience in a similar industry, fluency in both French and English, and an understanding of Employee Relations and HR policy and procedure in the region.

How much travel is expected in this role?

The UGG Area Manager is expected to travel regularly within the region and internationally as required, often on short notice.

What benefits does Deckers Brands offer?

Deckers Brands offers competitive pay and bonuses, 32 days of holidays plus bank holidays, growth and development opportunities, extras and discounts, and a hybrid and flexible working environment.

How does Deckers Brands promote diversity and inclusion?

Deckers Brands is committed to fostering a diverse and inclusive culture, welcoming qualified applicants from various backgrounds and providing an environment where all employees feel empowered to bring their full, authentic selves to work.

What qualities are desired in a candidate for this role?

The ideal candidate should be ambitiously driven, commercially minded, approachable, possess high emotional intelligence, and have a thorough understanding of operational procedures and retail compliance measures.

Are there opportunities for career development within Deckers Brands?

Yes, Deckers Brands offers extensive opportunities and support for personal and professional development, including a Global Mentorship Program.

How does the company ensure compliance with local laws and regulations?

The UGG Area Manager is responsible for ensuring that all business activities are compliant with local laws, regulations, and operating policies within the region.

What is the expectation for customer service in this role?

The UGG Area Manager is expected to drive stores to exceed customer service standards at every customer touch point.

Is prior multi-site management experience beneficial for this position?

Yes, experience as an established multi-site manager is considered a plus for this role.

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

Deckers Brands is a global footwear and apparel company that designs, manufactures, and markets a wide range of lifestyle and performance products. They own several well-known footwear brands, including UGG, HOKA ONE ONE, Teva, Sanuk, and Koolaburra. Deckers Brands' ultimate mission is to create innovative and high-quality products that enhance the lives of their customers and inspire them to explore the world with confidence and comfort. Their purpose lies in delivering exceptional products that blend style, performance, and sustainability, catering to diverse consumer needs and preferences. Through their portfolio of iconic brands, Deckers aims to be a leading player in the footwear industry, continually innovating and pushing boundaries to meet the evolving demands of their customers and contribute to their everyday well-being and happiness.