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Unit Secretary, Full Time

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University of Miami

2mo ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
  • Miami
  • Quick Apply

AI generated summary

  • You must have strong organizational skills, proficiency in office software, excellent communication abilities, and experience in a healthcare setting. Full-time availability is required.
  • You will manage administrative tasks, facilitate communication, maintain patient records, support healthcare staff, and ensure smooth operations in the unit.

Requirements

  • High school diploma or equivalent
  • Valid American Heart Association (AHA) Basic Life Support (BLS) certification
  • Minimum 1 year of relevant experience

Responsibilities

  • Creates a calm, business like atmosphere that promotes productivity.
  • Consistently supports the philosophy of service excellence of the organization.
  • Maintains a clean, safe and functional work area in the Nursing Station.
  • Greets all customers when entering the unit, handles their inquiries, and directs them to the appropriate person and/or area.
  • Consistently initiates a positive communication with the patients, family members, nurses and physicians in a courteous manner.
  • Greets Visitors and callers, using a calm and friendly approach when communicating with others.
  • Answers the telephone before the fourth ring. Takes messages, answers routine questions, and transfers call to appropriate areas and individuals.
  • Uses telephone etiquette standards 100%, using hospital designated scripting.
  • Maintains the patient's chart in appropriate order.
  • Initiates and assembles admission chart within 15 minutes of patients' arrival to the unit.
  • Prepares patient Welcome Packets and Folders for each patient.
  • Complete Clean Room Checklist for every room prior to patient arrival.
  • Assures that all pertinent information and forms are sent to the receiving unit when patients are transferred.
  • Records and delivers messages.
  • Maintains appropriate logs.
  • Ensure appropriate resources, equipment and supplies are available.
  • Utilizes universal precautions and environmental safety guidelines.
  • Comply with established measures for infection control, OSHA and AHCA regulations and risk management.
  • Utilizes time constructively and in an organized manner to accomplish assigned responsibilities.
  • Follow facility, departmental and personnel policies and procedures.
  • Comply with the employee Code of Ethics and Standards of Behavior.
  • Attend mandatory educational programs and annual in-services.
  • Preform other duties and responsibilities as assigned by supervisor.

FAQs

What is the job title for this position?**

The job title for this position is Unit Secretary, Full Time. **Question: Where is the Unit Secretary position located?** Answer: The Unit Secretary position is located at UHealth Tower. **Question: What are the working hours for the Unit Secretary role?** Answer: The working hours for the Unit Secretary role are 3 days of 12-hour shifts, with the days varying. **Question: What are the main responsibilities of the Unit Secretary?** Answer: The main responsibilities of the Unit Secretary include maintaining and updating patients’ records, performing administrative activities, creating a calm environment, greeting customers, answering phone calls, maintaining patient charts, preparing welcome packets, and ensuring compliance with safety and infection control regulations. **Question: What qualifications are required for the Unit Secretary position?** Answer: The qualifications required for the Unit Secretary position include a high school diploma or equivalent, a valid American Heart Association (AHA) Basic Life Support (BLS) certification, and a minimum of 1 year of relevant experience. **Question: What benefits does the University of Miami offer for this position?** Answer: The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, tuition remission, and more. **Question: Is there a vaccination requirement for this position?** Answer: Yes, during the influenza season (September through April), all employees providing ongoing services to patients must have an annual influenza vaccination. **Question: What does compliance with the employee Code of Ethics and Standards of Behavior entail?** Answer: Compliance with the employee Code of Ethics and Standards of Behavior entails adhering to established ethical standards and behavioral expectations set forth by the University of Miami in the workplace. **Question: Is the University of Miami an equal opportunity employer?** Answer: Yes, the University of Miami is an Equal Opportunity Employer, encouraging applications from females, minorities, protected veterans, and individuals with disabilities. **Question: How can current employees apply for the Unit Secretary position?** Answer: Current employees at the University of Miami can log in to Workday to use the internal application process for the Unit Secretary position.

University of Miami

Education
Industry
5001-10,000
Employees
1925
Founded Year

Mission & Purpose

At UM you'll join a diverse and energized academic community. Engaged in more than 180 academic programs and majors, undergraduate & graduate students come from across the nation and around the world to pursue their passions and set a course for future success.