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Urban Outfitters Sales Associate - Exeter, UK

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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    People, HR & Administration
  • Exeter

AI generated summary

  • You should have retail experience (preferred but not essential), an awareness of the brand's local appeal, and strong communication skills.
  • You will engage customers, uphold store standards, assist with training, manage stock, support merchandising, and maintain a positive team atmosphere while ensuring health and safety compliance.

Requirements

  • Previous experience in a retail environment – not a must.
  • An awareness of the Urban Outfitters brand and its appeal to the local market.
  • Strong communication skills.

Responsibilities

  • Deliver a positive, friendly experience by engaging the customer through conversation and service
  • Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
  • Provide a store experience that reflects the Company’s mystery shop standards
  • Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
  • Uphold Company standards and act as a positive role model to peers
  • Work productively within the team and take initiative to work with others toward a common, collaborative goal
  • Assist in the training and development of peers
  • Communicate positively and effectively with peers
  • Actively participate in daily and department meetings
  • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
  • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
  • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
  • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
  • Always adhere to company health & safety regulations
  • Uphold store merchandising and cleanliness standards
  • Ensure that merchandise is ticketed and the sales floor is well stocked
  • Support sales by assisting in merchandising and display projects
  • Exhibit a familiarity with current product and trend awareness

FAQs

What is the location for the Urban Outfitters Sales Associate position?

The position is located at 229 High Street, Exeter, EX4 3NE, United Kingdom.

What are the main responsibilities of a Sales Associate at Urban Outfitters?

The main responsibilities include delivering a positive customer experience, supporting teamwork and communication, demonstrating operational proficiency, and upholding merchandising and display standards.

Is previous retail experience required for this position?

No, previous experience in a retail environment is not a must, but it is preferred.

What qualities are we looking for in a candidate?

We are looking for candidates who have strong communication skills and an awareness of the Urban Outfitters brand and its appeal to the local market.

What benefits are offered to employees?

Employees are offered various benefits including ‘Life Leave’ for special events, an Employee Assistance Program, discounts on gym memberships, private medical insurance, up to 40% employee discount at all URBN Brands, travel-related perks, and continued development opportunities.

What does the ‘Life Leave’ benefit entail?

‘Life Leave’ allows employees to take one day a year off for significant life events, in addition to their annual leave entitlement.

How does Urban Outfitters support employee wellbeing?

Urban Outfitters supports employee wellbeing through an Employee Assistance Program that covers mental, physical, and financial health, as well as providing discounts off external gym memberships.

Are there options for employees to commute?

Yes, there are travel perks such as a season ticket loan and a cycle to work scheme for eligible employees.

What kind of training and development opportunities are provided?

We offer structured support within the business alongside continued learning and development.

Is Urban Outfitters committed to diversity and inclusion?

Yes, URBN is an Equal Opportunities Employer committed to diversity and inclusion, providing equal employment opportunities regardless of various characteristics.

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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.