Logo of Huzzle

Home

Matches

Explore

Manage

User Experience Manager

image

TJX Europe

1mo ago

  • Job
    Full-time
    Senior Level

AI generated summary

  • You should have team management experience, strong commercial awareness, UX design expertise, effective communication, and proficiency in user research, accessibility standards, and front-end technologies.
  • You will manage design processes, conduct user research, focus on UX KPIs, ensure accessibility standards, and collaborate with stakeholders to enhance customer experience through user-centered design.

Requirements

  • Experience Managing a team of designers and driving their development
  • Commercial acumen and awareness of broader business impacts and goals
  • Proven skills in influencing stakeholders
  • High level communication skills
  • Broad experience in delivering successful, high quality, web and mobile app user experiences.
  • Provable experience of increasing metrics through design
  • Excellent design process & skills producing high quality deliverables across the design cycle.
  • Experienced in conducting own user research and using metrics, data insights and measurement frameworks to inform design.
  • Experience of working with Apple Human Interface Guidelines and Android Material Design.
  • Experience of designing within WCAG 2.1 AA accessibility standards.
  • Knowledge of front-end technologies: HTML5, CSS, JavaScript and iOS & Android.
  • Working knowledge of UX designers’ software tools for survey, content templating, wireframing and user testing.
  • Experienced in the use of UX Design Pattern Libraries and Design Systems.
  • Experienced in defining information architecture.

Responsibilities

  • Manage day-to-day design team process
  • Provide UX design support across a range of strategic initiatives to transform customer experience through user-centred design.
  • Conduct user research, testing and build testing knowledge base.
  • Focus design on users to achieve UX KPIs.
  • Use UX techniques to accelerate ideation. Co-develop the design and delivery process with colleagues, with clear UX/UI deliverables.
  • Promote a common language, standards and set of best practices across UX design partnerships.
  • Ensure designs conform with WCAG 2.1 AA accessibility standards.
  • Work collaboratively with key stakeholders across

FAQs

What is the main focus of the User Experience Manager role at TJX Europe?

The main focus of the User Experience Manager role is to deliver UX design, strategy, and implementation across web and mobile apps while championing best practices and ensuring user needs are at the center of all design work.

What responsibilities will the User Experience Manager have regarding the design team?

The User Experience Manager will manage day-to-day design team processes, lead UX projects, define the backlog of work, manage UX Designers, and drive their development.

What type of user research is expected to be conducted in this role?

The User Experience Manager is expected to conduct user research and testing to inform design decisions and build a knowledge base around testing.

What types of technologies and guidelines should candidates be familiar with?

Candidates should have experience with Apple Human Interface Guidelines, Android Material Design, and knowledge of front-end technologies such as HTML5, CSS, and JavaScript.

Is accessibility a consideration in the design process?

Yes, all designs must conform with WCAG 2.1 AA accessibility standards.

What qualifications are needed for managing the design team?

Candidates should have experience managing a team of designers and have proven skills in influencing stakeholders, along with strong communication skills.

What benefits does TJX Europe provide to its associates?

TJX Europe offers competitive salaries, solid benefits, and opportunities for career growth and development.

Is a collaborative work environment emphasized at TJX Europe?

Yes, collaboration with key stakeholders across teams is a crucial aspect of the User Experience Manager role.

What are the key user experience performance indicators (KPIs) that the role will focus on?

The User Experience Manager will focus on achieving UX KPIs by designing user-centered experiences that deliver measurable value to customers and the business.

How does TJX Europe view diversity in the workplace?

TJX Europe is committed to building an inclusive culture that values diversity and encourages applications from all individuals who want to be part of the growing business.

image

TJX Europe

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

TJX Europe operates as a major retail division of The TJX Companies, Inc., managing well-known brands such as TK Maxx and Homesense across Europe. Their ultimate mission is to deliver high-quality, brand-name products at affordable prices to enhance customer satisfaction. Their purpose is to offer a wide variety of merchandise, from fashion to home goods, while fostering an engaging shopping experience and supporting a diverse, inclusive workplace for their employees.