FAQs
What is the role of a UX Researcher at SoundCloud?
The UX Researcher at SoundCloud is responsible for planning, conducting, and analyzing both qualitative and quantitative research to uncover user needs, behaviors, and motivations. They work closely with product designers, engineers, and product managers to provide actionable insights that influence the design and development of the product.
What qualifications are required for this position?
Candidates should have 2-3 years of experience in UX research, a strong portfolio demonstrating expertise in both qualitative and quantitative research methods, a strong understanding of design and UX principles, and a basic knowledge of SQL. A degree in a relevant field like HCI, Psychology, Anthropology, or Design, or equivalent work experience is also required.
What kind of research methods will I be using in this role?
You will be using various research techniques including usability testing, interviews, surveys, and ethnographic studies to gain insights into user needs and behaviors.
Are there any specific tools or software knowledge expected?
Basic knowledge of SQL for querying databases is required. Familiarity with UX design tools like Figma, Sketch, or Adobe XD, as well as experience with advanced data analysis or statistical methods, are considered a plus.
How does SoundCloud promote diversity, equity, and inclusion?
SoundCloud is committed to fostering a diverse and inclusive culture where everyone’s voice, perspective, and experience are respected and heard. They encourage participation in Diversity Resource Groups, which are focused on supporting underrepresented communities within the organization.
Is there support for relocation offered by SoundCloud?
Yes, SoundCloud offers extensive relocation support which includes allowances, one-way flights, temporary accommodation, and on-ground support through their partnership with Expath.
What benefits does SoundCloud offer its employees?
Benefits include an Employee Equity Plan, a generous professional development allowance, a flexible vacation and public holiday policy allowing up to 35 days of PTO annually, free German courses, and various snacks and lunches in the office.
Will I have opportunities for professional development?
Yes, SoundCloud provides a generous professional development allowance and invests in employees through mentorship, workshops, and enrichment opportunities.
How flexible is the work culture?
SoundCloud offers a flexible work culture that accommodates both remote work and in-person collaboration at their offices.
What kind of teams will I be collaborating with as a UX Researcher?
You will be working with cross-functional teams that include designers, engineers, marketing personnel, and product managers to translate research insights into actionable design and product improvements.