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UX Researcher

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Tripadvisor

2mo ago

  • Job
    Full-time
    Junior Level
  • Research & Development
    Product
  • Boston
    Remote

AI generated summary

  • You need a BA/BS in a relevant field, 2+ years in user research, familiarity with qualitative/quantitative methods, strong data analysis skills, and effective communication abilities.
  • You will conduct user research, analyze data, collaborate with stakeholders, and present insights to influence feature direction while fostering team engagement and support.

Requirements

  • BA/BS degree in Psychology, Human-Computer Interaction (HCI), Behavioral Sciences, or a related field.
  • 2+ years of experience conducting user research or in a related role.
  • Familiarity with both qualitative and quantitative research methods (e.g., interviews, surveys, usability testing).
  • Attention to detail when analyzing data.
  • Proficiency in organizing and analyzing research data.
  • Effective verbal and written communication skills, with the ability to tailor messages to different audiences.
  • Proactive and collaborative mindset; eager to engage in cross-functional teamwork.

Responsibilities

  • Foundational Research & Insight Development:
  • Assist with research efforts focused on feature areas to ensure alignment with user needs.
  • Translate user pain points into compelling narratives and present them to the team to influence feature direction.
  • Planning & Execution:
  • Develop clear and concise research briefs aligned with project goals.
  • Select appropriate methodologies (e.g., usability testing, interviews, surveys) to answer key research questions.
  • Prepare research materials independently and collaborate with team members to finalize plans.
  • Execute research using the right tools and ensure smooth project management.
  • Data Handling & Analysis:
  • Organize qualitative and quantitative data with precision and attention to detail.
  • Structure data to directly answer research questions and begin to merge insights from different sources.
  • Stakeholder Collaboration:
  • Identify and engage stakeholders early, gathering input on research approaches.
  • Balance feedback from team members with manager guidance, ensuring research findings are accurate and well-interpreted.
  • Present insights clearly and concisely in meetings, tailoring messages for different audiences.
  • Communication & Team Engagement:
  • Create presentation materials that convey key messages with effective information hierarchy.
  • Actively participate in discussions, brainstorming sessions, and cross-team initiatives.
  • Maintain a positive team atmosphere and offer support to colleagues as needed.

FAQs

Is this position fully remote?

Yes, this role is a remote position in the United States.

What are the key responsibilities of a UX Researcher at Tripadvisor?

Key responsibilities include conducting foundational research, developing research briefs, selecting appropriate methodologies, organizing and analyzing data, collaborating with stakeholders, and creating presentation materials to convey insights.

What qualifications are required for this role?

A BA/BS degree in Psychology, Human-Computer Interaction (HCI), Behavioral Sciences, or a related field, along with 2+ years of experience conducting user research or in a related role, is required.

Are there any preferred skills for this position?

Preferred skills include experience using online testing tools/platforms (e.g., UserTesting, Qualtrics) and a passion for travel.

What is the salary range for this role?

The salary range for this role is $120,000 to $132,000.

Will I have the opportunity for professional development?

Yes, Tripadvisor offers a culture of continuous learning with opportunities for professional development and growth.

What type of team environment can I expect?

You can expect a collaborative and inclusive work environment at Tripadvisor.

What types of research methods will I use in this role?

You will use both qualitative and quantitative research methods, such as interviews, surveys, and usability testing.

How will my research findings be communicated?

Research findings will be presented clearly and concisely in meetings, tailored for different audiences.

Is there support for employees with medical conditions or disabilities?

Yes, if you need a reasonable accommodation or support during the application or recruiting process, you can reach out to your recruiter or email AccessibleRecruiting@Tripadvisor.com.

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Tripadvisor

Technology
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

Tripadvisor is a global company that operates a prominent online platform dedicated to travel and tourism. Their core function revolves around providing a comprehensive resource for travellers, offering user-generated reviews and ratings of hotels, restaurants, attractions, and travel experiences worldwide. The ultimate aim of Tripadvisor is to empower individuals with valuable insights and recommendations, enabling them to plan and make informed decisions for their journeys, while fostering a global community of travellers who share their authentic experiences to guide others in discovering exceptional destinations and experiences around the world.