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UX Researcher – Product Team (UI/UX Team)

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Bromcom

16d ago

  • Job
    Full-time
    Junior & Mid Level

AI generated summary

  • You must have a relevant degree, 2 years of applied research experience, skills in various research methods, and the ability to work autonomously. Preferred: 3 years in UX research and education settings.
  • You will conduct user research, generate insights, collaborate with teams, communicate findings, utilize various research methods, analyze user behavior, and manage research plans in a dynamic environment.

Requirements

  • Minimum qualifications:
  • Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  • 2 years of experience in an applied research setting, or similar.
  • Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
  • Experience with product research either in an end-to-end, usability, or generative setting.
  • Ability to work independently and autonomously
  • Preferred qualifications:
  • 3 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
  • Experience with research in an educational-type environment.
  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
  • Proficiency in communicating user research findings with cross-functional partners to drive impact.
  • Bromcom is an Equal Opportunities Employer

Responsibilities

  • Generate actionable insights that both fuel ideation and evaluate product experiences
  • Conduct user research to understand user needs, behaviours, and motivations and help elevate the quality of UX research within the organization
  • Collaborate with designers, product owners, and our marketing team to inform product development, independently prioritizing, scoping, and planning research activities
  • Communicate research findings effectively to stakeholders, including clear and concise presentations and reports tailored to different audience levels. Illustrate suggestions in compelling and creative ways
  • Utilize a range of qualitative and quantitative research methods, extracting meaningful insights from data to inform product decisions
  • Collect and analyze user behaviour through case studies, surveys, benchmark studies, server logs, and online experiments.
  • Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders

FAQs

What is the primary responsibility of the UX Researcher in the Product Team?

The primary responsibility of the UX Researcher is to generate actionable insights that drive ideation and evaluate product experiences, as well as conduct user research to understand user needs, behaviors, and motivations.

What qualifications are required for this position?

A Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field, along with at least 2 years of experience in an applied research setting or similar, are required for this position.

Is experience in an educational environment preferred?

Yes, experience with research in an educational-type environment is listed as a preferred qualification for this position.

What types of research methods should the candidate be familiar with?

The candidate should have experience with various research methods, including usability studies, contextual inquiry, and surveys, and should understand the strengths and shortcomings of different methods for application during the product development process.

Will the UX Researcher work independently?

Yes, the UX Researcher is expected to work independently and autonomously while managing and prioritizing research plans.

How does the UX Researcher communicate findings to stakeholders?

The UX Researcher communicates research findings effectively through clear and concise presentations and reports that are tailored to different audience levels and illustrate suggestions in compelling and creative ways.

How many years of experience are preferred for candidates applying for this role?

It is preferred that candidates have at least 3 years of experience conducting UX research on products and managing projects in a large, matrixed organization.

Is the role focused on qualitative or quantitative research?

The role requires proficiency in utilizing a range of both qualitative and quantitative research methods to extract meaningful insights from data that inform product decisions.

Does Bromcom provide equal opportunities in employment?

Yes, Bromcom is an Equal Opportunities Employer, ensuring fair and equitable treatment for all applicants and employees.

Bromcom

Trusted by 1.5+ million users, Bromcom have been connecting the dots between data, people & outcomes for over 35 years.

Technology
Industry
201-500
Employees
1986
Founded Year

Mission & Purpose

Bromcom is a leading provider of cloud-based education technology solutions that empower schools and educational institutions. Their comprehensive suite of software and services encompasses student information systems, finance and accounting, HR management, and other administrative functions tailored specifically for the education sector. Bromcom's ultimate mission is to enhance the educational experience by enabling efficient and effective school management through innovative technology solutions. Their purpose is to support educators in delivering high-quality education, streamlining administrative processes, and improving overall school performance. With a strong commitment to customer satisfaction and continuous innovation, Bromcom strives to be a trusted partner for schools, helping them achieve their academic and operational goals.