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Vehicle Technician

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BMW Group

3mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Engineering
  • Brighton & Hove

AI generated summary

  • You need a full UK driving licence, NVQ Level 3 in Light Vehicle Maintenance, motor industry experience, teamwork skills, and attention to detail to meet deadlines.
  • You will service, diagnose, and repair vehicles, communicate with the Service Reception team, provide customer support, and maintain high standards of product knowledge and customer service.

Requirements

  • Full UK Driving Licence
  • NVQ Level 3 in Light Vehicle Maintenance
  • Motor Industry experience is essential
  • Happy to work independently and as part of a team
  • Ability to work to timescales effectively, with a keen eye for detail

Responsibilities

  • Carrying out service, diagnosis and repair of vehicles to excellent standards
  • Communicating with the Service Reception team and Workshop Control
  • Speaking with customers on occasion to provide your expert, technical opinion
  • Maintaining thorough and up-to-date product knowledge
  • Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals
  • Maintaining good housekeeping standards and orderly administration of your work

FAQs

What qualifications are required for the Vehicle Technician position?

Candidates must have an NVQ Level 3 in Light Vehicle Maintenance and a Full UK Driving Licence.

Is prior experience in the motor industry necessary for this role?

Yes, motor industry experience is essential for the Vehicle Technician position.

What will my responsibilities include as a Vehicle Technician?

Your responsibilities will include carrying out service, diagnosis, and repair of vehicles, communicating with the Service Reception team, providing technical advice to customers, and maintaining high customer service levels.

What is the potential salary for a Vehicle Technician at Group 1 Brighton?

The competitive salary for a Vehicle Technician can reach up to £60,000 OTE, with uncapped earnings potential.

Are there opportunities for training and development?

Yes, there are accelerated training pathways and manufacturer training available for Vehicle Technicians.

What type of work environment can I expect?

You will work in state-of-the-art facilities equipped with modern automotive technology in a friendly team atmosphere.

Do you offer any family-friendly benefits?

Yes, we offer family-friendly benefits including enhanced Paternity and Maternity leave.

Will I have opportunities for additional time off?

Yes, employees receive a paid day off for their birthday and Long Service holiday rewards that increase with your length of service.

Can I work independently or as part of a team in this role?

Yes, the role allows for both independent work and collaboration as part of a team.

How important is customer service in this position?

Maintaining exceptionally high customer service levels is crucial for promoting customer loyalty and referrals in this role.

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BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.