FAQs
What are the main responsibilities of a Vehicle Technician at Bowker Preston?
The main responsibilities include carrying out service, diagnosis, and repair of vehicles to high standards, communicating with the Service Reception team and Workshop Control, occasionally speaking with customers to provide technical opinions, maintaining thorough product knowledge, ensuring high customer service levels, and maintaining good housekeeping and orderly administration of work.
What qualifications are required to apply for the Vehicle Technician position?
A qualified Vehicle Technician is required, with a formal qualification in Automotive City & Guilds/NVQ Level 3 in Light Vehicle Maintenance or an equivalent certification.
What skills are beneficial for a Vehicle Technician at Bowker Preston?
Beneficial skills include aptitude for multi-tasking, attention to detail, ability to work under pressure, quality awareness, strong communication skills, and possession of a full driving license.
What is the expected level of customer service for this role?
The expected level of customer service is exceptionally high, aimed at fostering customer loyalty and referrals.
Will I need to communicate with customers directly in this position?
Yes, there will be occasions where you will need to speak with customers to provide your expert technical opinion.
Can I work in this role if I have a different qualification that is not City & Guilds/NVQ Level 3?
You may qualify if your certification is equivalent to City & Guilds/NVQ Level 3 in Light Vehicle Maintenance; however, it's best to check with Bowker Preston for specific equivalency requirements.
Is teamwork important for the Vehicle Technician role?
Yes, strong teamwork skills are essential as the role involves communicating effectively with the Service Reception team and Workshop Control.
Are there any specific work conditions or expectations regarding the work environment for a Vehicle Technician?
Yes, maintaining good housekeeping standards and orderly administration of your work is expected, ensuring a safe and efficient work environment.