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VP Operations, Strategy and Analytics

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Smashburger

Jan 9

  • Job
    Full-time
    Expert Level
  • Data
    Business, Operations & Strategy
  • Denver

AI generated summary

  • You must have a relevant degree, 10+ years in strategy/analytics with leadership experience, restaurant industry knowledge, data analytics expertise, strong leadership skills, and P&L understanding.
  • You will develop analytics frameworks, drive data insights, manage KPIs, lead strategy execution, evaluate growth opportunities, prepare board presentations, and build a high-performing analytics team.

Requirements

  • Bachelor’s degree in Business, Analytics, Economics, or a related field; MBA or advanced degree preferred.
  • 10+ years of experience in strategy, analytics, or a related field, with at least 5 years in a leadership role.
  • Experience in the restaurant, hospitality, or fast-casual dining industry, preferably within a multi-unit business.
  • Strong expertise in data analytics tools (e.g., SQL, Tableau, Power BI) and data-driven decision-making.
  • Exceptional strategic thinking, problem-solving, and leadership skills.
  • Excellent communication and presentation abilities, with a proven ability to influence across diverse teams and stakeholders.
  • This position is based in Denver, CO. Must be able to work a hybrid schedule of in office and remote work.
  • Strong leadership and team-building capabilities.
  • Proficiency in identifying trends and delivering customer-focused innovations.
  • Financial acumen and a solid understanding of P&L management.
  • Ability to manage multiple priorities and projects in a fast-paced, dynamic environment.
  • Proficiency in statistics, data proficiency and tech stack strategy and design.

Responsibilities

  • Lead the development of a robust analytics framework to measure and improve performance across all business units.
  • Utilize data to provide actionable insights on customer behavior, sales trends, and operational efficiency including customer trends, operational data and financial forecasting.
  • Create and manage KPIs and dashboards to support data-driven decision-making.
  • Collaborate with the executive team to define and execute Smashburger’s long-term strategic vision.
  • Identify and evaluate growth opportunities, prioritize work streams and prove return on investment for key projects.
  • Lead board level presentation preparation and shape the messaging for governance.
  • Create a testing protocol to evaluate new products and changes in operational protocols to prove value of initiatives.
  • Leverage analytics to optimize menu offerings, pricing strategies, and supply chain processes.
  • Build and lead a high-performing strategy and analytics team.
  • Foster a culture of collaboration, innovation, and continuous improvement.
  • Provide mentorship and development opportunities for team members.

FAQs

What is the main mission of Smashburger?

The main mission of Smashburger is to make a better burger, every time, embodying the spirit of leaning in to achieve excellence.

What are the key responsibilities of the VP of Operations, Strategy, and Analytics?

The key responsibilities include leading data analytics and insights, providing strategic leadership, optimizing operations, and building a high-performing strategy and analytics team.

What type of experience is required for this role?

Candidates should have 10+ years of experience in strategy, analytics, or a related field, with at least 5 years in a leadership role, preferably in the restaurant or fast-casual dining industry.

What educational qualifications are preferred for this position?

A Bachelor's degree in Business, Analytics, Economics, or a related field is required; an MBA or advanced degree is preferred.

What data analytics tools should the candidate be familiar with?

Candidates should have strong expertise in data analytics tools such as SQL, Tableau, and Power BI.

Where is this position based, and what type of work schedule is expected?

This position is based in Denver, CO, and requires a hybrid work schedule combining both in-office and remote work.

What competencies are vital for the success in this role?

Key competencies include strong leadership and team-building capabilities, financial acumen, proficiency in identifying trends, and the ability to manage multiple projects in a fast-paced environment.

What is the company culture like at Smashburger?

Smashburger fosters a culture of collaboration, innovation, continuous improvement, and values such as humility, integrity, and guest focus.

Will the VP of Operations, Strategy, and Analytics be involved in preparing board level presentations?

Yes, this role will lead board level presentation preparation and shape the messaging for governance.

Is there an emphasis on mentorship in this role?

Yes, the role includes providing mentorship and development opportunities for team members.

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Smashburger

Ready. Set. SMASH!

Retail & Consumer Goods
Industry
1001-5000
Employees
2016
Founded Year

Mission & Purpose

Founded in June 2007 in Denver, Colorado, Smashburger offers a unique burger experience by smashing patties to achieve a flavorful, juicy result. Their mission is to deliver a superior burger with fresh ingredients and exceptional service in a modern, hip setting. Now owned by Jollibee Foods Corp., Smashburger aims to expand its presence both in the U.S. and internationally, leveraging Jollibee's global reach to enhance its growth and brand prominence.