Logo of Huzzle

WAITING STAFF

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should have hospitality experience (not essential), maintain health & safety standards, thrive in a fast-paced environment, and understand customer service with a hands-on attitude.
  • You will ensure high health & safety standards, provide excellent customer service, and thrive in a busy environment, all while receiving full training to excel in your role.

Requirements

  • Have previous hospitality experience but not essential, we offer full training
  • Be capable of maintaining high health & safety and hygiene standards
  • Able to work in fast-paced and busy environment
  • Understand what customer service is and possess a hands-on attitude!

Responsibilities

  • The Front of House team member we are looking for will:
  • Have previous hospitality experience but not essential, we offer full training
  • Be capable of maintaining high health & safety and hygiene standards
  • Able to work in fast-paced and busy environment
  • Understand what customer service is and possess a hands-on attitude!

FAQs

What positions are available in the Front of House team?

We are looking for passionate Waiting Staff to join our pizzeria team.

What type of shifts are offered for this position?

We offer full-time or part-time shifts.

Is there training provided for new employees?

Yes, we provide an initial 2-week training program for new team members.

What is the pay structure for this role?

The position offers an hourly pay rate along with a generous share of tronc.

Do you provide meals during shifts?

Yes, team members receive free yummy pizzas and soft drinks while on shift.

What benefits do you offer for personal development?

We offer ongoing personal growth and development opportunities through our Franco Academy.

Are there any contracts associated with this job?

No, we do not have zero-hour contracts, ensuring more stable employment.

How many paid holidays can employees expect?

Employees are entitled to 28 paid holidays each year.

Is a uniform provided for this role?

Yes, a uniform is provided for all team members.

Do you offer any employee support programs?

Yes, we offer the AXA Employee Assistance Programme, which includes a health app and counselling.

Is there a pension scheme available?

Yes, we have a pension scheme as part of our benefits.

Are there opportunities for team bonding and social events?

Yes, we host annual social events for our team members.

What kind of discount do employees receive?

Staff members receive discounts when dining in any Franco Manca and other group brands.

Is there an employee referral bonus scheme?

Yes, we have an employee referral bonus scheme in place.

Are there additional leave opportunities?

Yes, we offer additional leave options for our team members.

What is the working environment like at Franco Manca?

We provide a fun and diverse working environment.

Do you require prior experience in hospitality for this role?

Previous hospitality experience is preferred but not essential, as we offer full training.

What skills are necessary for this position?

Team members should maintain high health & safety and hygiene standards, be capable of working in a fast-paced environment, and possess a hands-on attitude towards customer service.

Sourdough pizza. As it should be.

Retail & Consumer Goods
Industry
1001-5000
Employees
2008
Founded Year

Mission & Purpose

Franco Manca is one of the fastest growing restaurant companies in the UK. Starting out in 2008, founded by Giuseppe Mascoli in Brixton Market London, we're taking our authentic Neapolitan sourdough pizza across the UK. Franco Manca is built on the belief that to be truly enjoyed, food needs to be made with authentic, delicious ingredients, organic and locally sourced where possible. Guests can enjoy classic Italian flavours from our Margherita to fresh seasonal specials. Franco Manca is the pioneer of the classic Neapolitan sourdough pizza in the UK, we work with seasonal ingredients that are cooked in the traditional method. We aim to keep our business and food simple, authentic and really good value.