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Warehouse Office Coordinator

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  • Job
    Full-time
    Junior, Mid & Senior Level
  • Winter Haven

Requirements

  • - Word Processing Software
  • - Spreadsheet Software
  • - Internet Software
  • - Ability to read and comprehend documents (i.e. policy and procedure manuals); write routine reports and correspondence; speak/present in front of a small group.
  • - Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; deal with problems involving several concrete variables in standardized situations.

Responsibilities

  • - Reconcile the cost on the customer purchase order with the 84 Components selling price. Before proceeding with the order, resolve any discrepancies
  • - Orders are to be entered into the schedule keeping the allotted man-hours and shipping capabilities
  • - Verify ship dates 3 days before delivery
  • - Quote follow-up and tracking
  • - Order delivery permits
  • - Order confirmation sheets are to be sent on quantity, dollars, and delivery date
  • - Order change authorization to be signed by the customer prior to implementing associated change to product
  • - Review the schedule for complete information daily and receive information by required times or inform customers of delivery date changes
  • - Approvals are to be received from the customer prior to the required time according to the P&P manual
  • - Support sales staff by supplying quote information
  • - File cabinets, bin systems and work area are to be maintained in a neat and orderly fashion
  • - Build and hold orders are to be followed up on in a timely basis
  • - Customer interaction via telephone and e-mail (schedule, quote follow up, service)
  • - Computer input of quotes and orders while maximizing schedule
  • - Invoicing of shipped order and appropriate billing of each customer
  • - Administrative duties to assist in business operations (filing, phones, mailings, new hire processing)
  • - Duties as assigned to create efficiencies within Sales, Design and Production groups

FAQs

What are the primary responsibilities of the Warehouse Office Coordinator?

The primary responsibilities include assisting with administrative and customer service duties, reconciling purchase orders, entering orders into the schedule, verifying ship dates, providing quote follow-up, and maintaining office organization.

What are the working hours for this position?

The working hours are Monday through Friday.

What is the pay range for the Warehouse Office Coordinator position?

The pay range is $18.50 to $19.50 per hour.

What benefits are offered after the initial probation period?

Full benefits are offered after 60 consecutive days of employment, including health, vision, dental, life insurance, PTO, sick and personal leave, and a 401(k) match with profit sharing.

What software skills are required for this position?

Proficiency in word processing software, spreadsheet software, and internet software is required.

Is customer interaction a part of this role?

Yes, the role involves customer interaction via telephone and e-mail for scheduling, quote follow-up, and service.

What kind of administrative duties will be performed?

Administrative duties include filing, handling phones and mailings, processing new hires, and assisting in business operations.

Is there any training provided for this position?

The job description does not specify training details; however, it is common for companies to provide on-the-job training for new hires.

Will the Warehouse Office Coordinator need to deal with customer complaints?

Yes, the position involves general customer service tasks, which may include addressing complaints or issues raised by customers.

Are there opportunities for efficiency improvements within the team?

Yes, the role includes duties assigned to create efficiencies within Sales, Design, and Production groups.

The nation's leading privately held building materials supplier to professional builders and do-it-yourselfers.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1956
Founded Year

Mission & Purpose

Founded in 1956 and headquartered in Eighty Four, Pennsylvania, 84 Lumber Company is the nation’s largest privately held supplier of building materials, manufactured components and industry-leading services for single and multi-family residences and commercial buildings. The company operates 310 facilities which includes stores, component manufacturing plants, custom door shops and engineered wood product centers in 33 states. 84 Lumber also offers turnkey installation services for a variety of products, including framing, insulation, siding, windows, roofing, decking and drywall. A certified national women’s business enterprise owned by Maggie Hardy, 84 Lumber was named one of America’s Largest Private Companies by Forbes and also made the Inc. 5000 list of America’s Fastest Growing Companies in 2022.

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