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Warranty Administrator

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • Charlotte

AI generated summary

  • You need a high school diploma, 2+ years in a dealership (service/warranties), basic computer skills, and strong communication and organizational abilities.
  • You will prepare warranty documents, submit and follow up on claims, adjust denied claims, and maintain inventory of warranty parts and vendor paperwork.

Requirements

  • A high school diploma or equivalent
  • 2+ years of experience working in a dealership, with service or warranties
  • Proficiency with basic computer programs
  • Excellent communication and organizational skills

Responsibilities

  • Prepare and process warranty documentation according to manufacturer guidelines
  • Submit claims quickly and efficiently
  • Follow up with manufacturers to ensure claims are being processed properly
  • Adjust and resubmit any denied claims to secure payment for warranty work
  • Keep accurate inventory of ordered warranty parts and organize vendor paperwork

FAQs

What are the primary responsibilities of a Warranty Administrator?

The primary responsibilities include preparing and processing warranty documentation, submitting claims efficiently, following up on claims with manufacturers, adjusting and resubmitting denied claims, and maintaining an accurate inventory of warranty parts and vendor paperwork.

What qualifications are required for the Warranty Administrator position?

A high school diploma or equivalent, at least 2 years of experience in a dealership with service or warranties, proficiency with basic computer programs, and excellent communication and organizational skills are required.

Is prior experience necessary for this role?

Yes, at least 2 years of experience working in a dealership, specifically related to service or warranties, is required for this position.

What skills are important for a Warranty Administrator?

Important skills include proficiency in basic computer programs, excellent communication abilities, and strong organizational skills to manage warranty documentation and claims effectively.

Where is the Warranty Administrator position located?

The job description does not specify a location; please refer to the job posting for further details regarding the job's location.

What kind of paperwork will a Warranty Administrator handle?

A Warranty Administrator will handle warranty documentation, claims submissions, denied claim adjustments, and vendor paperwork related to warranty parts.

Manufacturing & Electronics
Industry
10,001+
Employees
1937
Founded Year

Mission & Purpose

The Volkswagen Group with its headquarters in Wolfsburg is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. The Group is made up of ten brands from seven European countries: Volkswagen, Volkswagen Nutzfahrzeuge, ŠKODA, SEAT, CUPRA, Audi, Lamborghini, Bentley, Porsche and Ducati. Our group sells vehicles in 153 countries and operates 119 production plants worldwide. Each working day, around 675,000 employees worldwide produce cars, are involved in vehicle-related services or work in the other fields of business. Our goal is to make mobility sustainable for us and for future generations. Our promise: With electric drive, digital networking and autonomous driving, we make the automobile clean, quiet, intelligent and safe. At the same time, our core product becomes even more emotional and offers a completely new driving experience. It is also becoming part of the solution when it comes to climate and environmental protection. In this way, the car can continue to be a cornerstone of contemporary, individual and affordable mobility in the future. #Shapingmobility