FAQs
What is the job title of the position available at FlixBus?
The job title is Shop Hero (m/w/d).
Where is the job located?
The job is located at the Berlin ZOB (Central Bus Station).
What type of employment is offered for this position?
The position is available in both full-time (40 hours/week) and part-time (20-30 hours/week) formats.
What benefits does FlixBus offer to employees?
FlixBus offers various benefits including a stable work environment, paid training, 30 vacation days, employee discounts, health and coaching services, and opportunities for language learning.
What are the primary responsibilities of the Shop Hero?
The main responsibilities include advising customers, selling tickets, optimizing the pre-departure process, coordinating passengers, distributing flyers and magazines, and creating an optimal customer experience.
What kind of work environment can I expect at FlixBus?
You can expect a positive and supportive work environment where your contributions and ideas are welcomed and encouraged.
What qualifications are required for the Shop Hero position?
Candidates should be friendly, reliable, service-oriented, and able to stay calm under stress, with a good command of German and basic English, as well as experience in customer service.
Is there a specific dress code for this position?
Yes, employees are provided with comfortable work clothing, and a well-groomed appearance is expected.
Are there opportunities for professional development at FlixBus?
Yes, FlixBus offers extensive learning and development opportunities, including paid workplace training and mentorship programs.
How can I apply for the Shop Hero position?
Interested candidates can apply directly through FlixBus's application portal or website.
Is experience in retail or customer service necessary for this role?
While experience in retail, at airports, or in customer service is a plus, it's not strictly necessary. FlixBus encourages all candidates who feel they can make an impact to apply, even if they don't meet all the requirements.