FAQs
What is the main responsibility of a Luxury Brand Evaluator at CXG?
The main responsibility is to assess customer experiences with luxury brands and provide critical feedback to help improve their services.
How flexible is the schedule for this role?
The schedule is quite flexible, as each store visit takes about 20 minutes, allowing you to complete multiple tasks in a short amount of time.
Are there specific brands that Evaluators will work with?
Yes, Evaluators will work with renowned luxury brands including Louis Vuitton, Prada, Bentley, and many more in fashion, jewelry, beauty, and automotive sectors.
Is prior experience required to apply for this position?
No prior experience is required; however, a passion for customer experiences and luxury brands is essential.
What is the process to become a member of the CXG community?
To become a member, you need to register on live.cxg.com, complete your profile, pass a general certification, and then you can apply for missions.
How is compensation structured for this role?
Compensation includes a fee based on the complexity of non-purchase evaluations and reimbursement for approved purchases made during shopping evaluations.
What qualities are important for a successful Evaluator?
Important qualities include punctuality, organization, attention to detail, reliability, and a genuine passion for customer experiences.
Do Evaluators need to be current customers of premium or luxury brands?
Yes, Evaluators must currently be customers of premium and luxury brands to provide authentic feedback.
Is there a platform for managing tasks and submitting feedback?
Yes, CXG provides a user-friendly mobile platform called CXG Live for managing missions, certifications, and feedback seamlessly.
Are there opportunities for multiple assignments each month?
Yes, Evaluators can conduct multiple assignments per month and collaborate with some of the world’s most prestigious luxury brands.