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Winkelmedewerker (12-35 uur)

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HEMA

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Rotterdam

AI generated summary

  • You have a customer-focused mindset, passion for products, courage to engage, hospitality skills, and entrepreneurial spirit to spot and act on sales opportunities.
  • You engage customers, showcase products, provide excellent service at the register, maintain store appearance, identify improvement opportunities, and develop a customer-focused mindset with your team.

Requirements

  • Interesse: je wilt klanten snappen en oprecht verder helpen.
  • Passie voor je vak: je wilt weten wat HEMA in huis heeft, zodat je klanten goed adviseert.
  • Lef: je durft op klanten/collega's af te stappen en bent niet bang voor feedback.
  • Gastvrijheid: je staat klaar om klanten enthousiast te ontvangen.
  • Ondernemerschap: je ziet overal verkoopkansen. Als iets beter kan, maak je er werk van.

Responsibilities

  • Je maakt echt klanten blij en bent ambassadeur van onze toffe producten.
  • Je zet de nieuwste HEMA-collecties in de schappen: aantrekkelijk en lekker opvallend.
  • Je vertelt honderduit over onze producten, zodat klanten met precies het goede artikel naar huis gaan.
  • Je bent het eerste én het laatste aanspreekpunt van klanten: ook bij de (zelfscan) kassa verleen je graag goede service.
  • Je houdt de winkel netjes en zorgt ervoor dat HEMA-producten er altijd goed bij staan.
  • Je kijkt met 'grote klantogen': als jij klant was, wat zou je dan veranderen/verbeteren?
  • Je gaat samen met je team met verbeterkansen aan de slag: als het beter kan, moet het beter!
  • Je ontwikkelt je razendsnel, leert klantgericht te denken en te ondernemen.

FAQs

What are the working hours for the Winkelmedewerker position?

You can work between 12 to 35 hours a week, with flexibility to choose your specific days and hours in consultation.

Is prior experience necessary for this role?

Experience is not necessary, as you will receive support from your colleagues to help you learn the job.

What are the primary responsibilities of a Winkelmedewerker at HEMA?

As a Winkelmedewerker, you will make customers happy, recommend products, handle transactions at the (self-scan) register, maintain store appearance, and collaborate with your team to improve the shopping experience.

What benefits does HEMA offer to its employees?

HEMA offers competitive pay, flexibility in hours, professional development opportunities, employee discounts, and a vibrant work environment.

How can I apply for the Winkelmedewerker position?

You can apply easily by filling out your information online, specifying your desired start date and hours, and a store colleague will contact you shortly after.

What is the training process for new employees?

New employees will receive on-the-job training from colleagues, allowing them to develop their skills and product knowledge quickly.

Do employees at HEMA have opportunities for advancement?

Yes, employees can grow in their roles and explore other positions, such as team leader, as well as receive training to broaden their skillset.

How does the application process work?

The application process includes an online application, a follow-up invitation for a meeting in the store, signing an agreement if it’s a match, and then starting your role with a warm welcome.

What type of workplace culture can I expect at HEMA?

You can expect an open and cheerful work atmosphere with a collaborative spirit, where everyone is encouraged to contribute ideas and improvements.

What qualities are HEMA looking for in a Winkelmedewerker?

HEMA seeks individuals who are interested in helping customers, passionate about the products, confident in communication, hospitable, and entrepreneurial in spotting sales opportunities.

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HEMA

echt HEMA

Retail & Consumer Goods
Industry
10,001+
Employees
1926
Founded Year

Mission & Purpose

HEMA is a Dutch retail company that offers a wide range of everyday products, from homeware and clothing to food and personal care items, all at affordable prices. Known for its practical and functional designs, HEMA provides high-quality, well-designed products that simplify and enhance daily life. Their ultimate mission is to make life easier and more enjoyable for people by offering accessible products with a distinctive Dutch touch. The purpose of HEMA is to provide customers with a positive shopping experience through well-thought-out, sustainable products that meet their daily needs.