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Wireless Retail Store Manager -Bilingual French & English

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The Mobile Shop

Aug 9

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Dieppe

Requirements

  • - Proven experience in retail management or a similar role
  • - Strong leadership skills with the ability to motivate and develop a team
  • - Excellent sales skills with a proven track record of achieving targets
  • - Outstanding customer service abilities
  • - Exceptional communication and interpersonal skills
  • - Ability to manage inventory and visual merchandising
  • - Strong organizational and time management skills
  • - Proficient in using point of sale systems and other retail technology
  • - Knowledge of mobile devices and telecommunications products is an asset
  • - Flexibility to work various shifts, including evenings, weekends, and holidays

Responsibilities

  • Leading and motivating a team of Wireless Sales Representatives to achieve sales targets and objectives.
  • Actively participate in engaging customers in sales activities as a part of your daily responsibilities.
  • Provide ongoing training, coaching and development to Wireless Sales Representatives to improve their skills, product knowledge and customer service abilities.
  • Developing and implementing sales strategies to drive revenue growth, increase market share, and achieve business objectives.
  • Monitor and evaluate the performance of Wireless Sales Representatives, providing feedback, and implementing performance improvement plans as needed.
  • Ensure that the highest level of service is provided to all customers, resolving escalations, and maintaining customer satisfaction.
  • Overseeing inventory levels and implementing a strategy to minimize shrinkage and inventory turnover.
  • Managing product placement, signage, and displays to maximize sales and enhance the customer shopping experience.
  • Adhering to store level budgets by effectively managing expenses, labour costs and financial performance.
  • Adhoc duties and tasks as required.

FAQs

What are the language requirements for the Wireless Store Manager position?

The position requires bilingual proficiency in both French and English.

What kind of experience do I need to apply for this role?

We are looking for candidates with experience in retail management, particularly in sales environments, as well as experience leading and motivating teams.

What are the commission structures for this position?

The compensation package includes a base rate along with uncapped commission, ensuring that your hard work is rewarded.

Are there opportunities for professional development?

Yes, The Mobile Shop offers ongoing training and development opportunities to support your career path and help you reach your full potential.

What is a typical day like as a Wireless Store Manager?

A day includes leading and motivating a team, participating in sales activities, training staff, developing sales strategies, managing inventory, and ensuring excellent customer service.

Is there information available about the company culture?

Yes, The Mobile Shop promotes a vibrant culture where we prioritize fun in team events and customer interactions while delivering exceptional service.

Are there benefits for full-time employees?

Yes, full-time roles come with comprehensive group benefits that provide support and peace of mind for you and your family.

Is the hiring process accessible?

Yes, The Mobile Shop is committed to creating an inclusive and accessible hiring process and provides reasonable accommodations based on individual needs.

How do I stay connected with updates and opportunities at The Mobile Shop?

You can stay connected by following The Mobile Shop on Instagram and LinkedIn, where we post updates and career opportunities.

What responsibilities does the Wireless Store Manager have regarding customer service?

The Wireless Store Manager is responsible for ensuring the highest level of service is provided to all customers, resolving escalations, and maintaining overall customer satisfaction.

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The Mobile Shop

Moblists do Mobile Differently

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

The Mobile Shop is a dynamic, fun, progressive organization, and we're happy you decided to join us. We're confident you'll quickly discover that we value and respect our employees and that we work hard to create an environment where all employees are able to do great work, acquire new skills, and enjoy themselves to the fullest. The Mobile Shop is proud to be a member of the Loblaw family of brands providing Loblaw shoppers a new and better place to buy wireless. From plans and phones to accessories and apps, we've helped hundreds of thousands of Canadians get more out of their mobile products and services. Conveniently located in over 173 grocery stores across Canada, our highly trained Mobile Advisors are standing by to offer advice, answer any questions or satisfy any service needs you may have.