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Wireless Sales Representative

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The Mobile Shop

Aug 9

Applications are closed

  • Job
    Full-time
    Entry Level

Requirements

  • Job Requirements:
  • High school diploma or equivalent
  • Previous sales experience in a retail environment, ideally in the telecommunications or technology industry
  • Strong communication and interpersonal skills
  • Ability to build genuine relationships with customers
  • Passion for technology and staying up to date with industry trends
  • Self-motivated and driven by results
  • Flexibility to work various shifts, including evenings and weekends
  • Ability to work in a fast-paced environment
  • Team player with a positive attitude
  • Basic computer skills for processing transactions and maintaining inventory records

Responsibilities

  • Proactively approach and engage potential customers to promote wireless products and services.
  • Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
  • Understand our carrier mix, promotional offerings, and pricing.
  • Upselling additional products to enhance the customer’s experience.
  • Collaborate with your peers to increase and drive store traffic to boost sales.
  • Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
  • Processing sales transactions, maintain accurate inventory records, and ensuring the cleanliness and organization of the sales floor.
  • Perform follow up interactions with clients to ensure satisfaction post sale.
  • Adhoc duties and tasks as required.

FAQs

What is the role of a Wireless Sales Representative at The Mobile Shop?

The Wireless Sales Representative is responsible for engaging potential customers, providing expert advice on mobile devices and rate plans, upselling additional products, and ensuring an exceptional customer experience.

What are the commission structures for this role?

The Mobile Shop offers a competitive commissions package, including a base rate and uncapped commission, so your hard work is rewarded.

Are there benefits available for full-time employees?

Yes, full-time roles come with comprehensive group benefits, providing peace of mind and support for you and your family.

Is there training provided for new employees?

Yes, The Mobile Shop is committed to employee growth and success by offering ongoing training and development opportunities to help you reach your full potential.

How does The Mobile Shop differ from other wireless retailers?

The Mobile Shop differs by offering a competitive commission structure, comprehensive group benefits, continuous training, an exceptional in-store experience, and a fun work environment.

What is the expected day-to-day responsibility of a Wireless Sales Representative?

Responsibilities include proactively engaging customers, providing personalized advice, upselling products, processing sales transactions, maintaining inventory records, and performing follow-up interactions with clients.

Are there any opportunities for advancement within The Mobile Shop?

Yes, The Mobile Shop encourages employee growth through ongoing training and development opportunities, which can lead to various career advancement paths.

How does The Mobile Shop promote team culture?

The Mobile Shop promotes a vibrant team culture through fun team events and a focus on delivering exceptional service while enjoying the work environment.

Can I find more information about job opportunities?

Yes, you can explore dynamic opportunities and learn more about The Mobile Shop's culture by visiting our career page.

Does The Mobile Shop accommodate diverse needs during the hiring process?

Yes, The Mobile Shop is committed to creating an inclusive and accessible hiring process and provides reasonable accommodations based on individual needs. Requests for accommodation are welcome at any stage of the process and addressed confidentially.

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The Mobile Shop

Moblists do Mobile Differently

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

The Mobile Shop is a dynamic, fun, progressive organization, and we're happy you decided to join us. We're confident you'll quickly discover that we value and respect our employees and that we work hard to create an environment where all employees are able to do great work, acquire new skills, and enjoy themselves to the fullest. The Mobile Shop is proud to be a member of the Loblaw family of brands providing Loblaw shoppers a new and better place to buy wireless. From plans and phones to accessories and apps, we've helped hundreds of thousands of Canadians get more out of their mobile products and services. Conveniently located in over 173 grocery stores across Canada, our highly trained Mobile Advisors are standing by to offer advice, answer any questions or satisfy any service needs you may have.