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Wireless Sales Representative

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The Mobile Shop

Aug 13

Applications are closed

  • Job
    Full-time
    Entry Level
  • Edmonton

Requirements

  • - Excellent communication and interpersonal skills
  • - Strong customer service orientation
  • - Ability to work in a fast-paced environment
  • - Sales experience is an asset
  • - Passion for technology and wireless products
  • - Flexibility to work varied hours, including weekends and holidays
  • - Basic math skills for processing transactions
  • - High school diploma or equivalent required

Responsibilities

  • Proactively approach and engage potential customers to promote wireless products and services.
  • Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
  • Understand our carrier mix, promotional offerings, and pricing.
  • Upselling additional products to enhance the customer’s experience.
  • Collaborate with your peers to increase and drive store traffic to boost sales.
  • Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
  • Processing sales transactions, maintain accurate inventory records, and ensuring the cleanliness and organization of the sales floor.
  • Perform follow up interactions with clients to ensure satisfaction post sale.
  • Adhoc duties and tasks as required.

FAQs

What is the primary role of a Wireless Sales Representative at The Mobile Shop?

The primary role of a Wireless Sales Representative at The Mobile Shop is to proactively engage and assist customers in selecting the right mobile devices and rate plans to meet their unique needs while providing exceptional customer service.

What kind of commission structure does The Mobile Shop offer?

The Mobile Shop offers a competitive commission package that includes a base rate and uncapped commission, ensuring that your hard work is financially rewarded.

Are there opportunities for career development at The Mobile Shop?

Yes, The Mobile Shop is committed to your growth and success by offering ongoing training and development opportunities to support your career path and help you reach your full potential.

What benefits do full-time employees receive?

Full-time employees at The Mobile Shop receive comprehensive group benefits, providing peace of mind and support for both themselves and their families.

How does The Mobile Shop foster a positive work environment?

The Mobile Shop fosters a positive work environment through team events, a strong focus on collaboration, and a commitment to having fun while delivering exceptional service to customers.

What is expected regarding customer interactions?

Employees are expected to establish genuine relationships with customers, offering expert advice on various mobile products and services, while also performing follow-up interactions to ensure customer satisfaction post-sale.

How does The Mobile Shop support an inclusive hiring process?

The Mobile Shop is committed to creating an inclusive and accessible hiring process, and they provide reasonable accommodations based on human rights and accessibility standards for individuals who may have diverse needs.

What qualifications or skills are necessary for this role?

While specific qualifications may vary, key skills include strong customer service abilities, knowledge of mobile devices and telecommunications trends, sales experience, and the ability to build relationships with customers.

Will I need to handle inventory and sales transactions?

Yes, as a Wireless Sales Representative, you will be responsible for processing sales transactions, maintaining accurate inventory records, and ensuring the cleanliness and organization of the sales floor.

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The Mobile Shop

Moblists do Mobile Differently

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

The Mobile Shop is a dynamic, fun, progressive organization, and we're happy you decided to join us. We're confident you'll quickly discover that we value and respect our employees and that we work hard to create an environment where all employees are able to do great work, acquire new skills, and enjoy themselves to the fullest. The Mobile Shop is proud to be a member of the Loblaw family of brands providing Loblaw shoppers a new and better place to buy wireless. From plans and phones to accessories and apps, we've helped hundreds of thousands of Canadians get more out of their mobile products and services. Conveniently located in over 173 grocery stores across Canada, our highly trained Mobile Advisors are standing by to offer advice, answer any questions or satisfy any service needs you may have.