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Wireless Store Manager

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The Mobile Shop

Aug 2

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Winnipeg

Requirements

  • - Passionate about leading a dynamic team
  • - Strong sales success track record
  • - Ability to provide exceptional customer service
  • - Experience in a retail environment
  • - Proven leadership and team management skills
  • - Excellent communication and interpersonal skills
  • - Ability to develop and implement sales strategies
  • - Knowledge of telecommunications and wireless products
  • - Ability to motivate and coach team members
  • - Strong problem-solving skills
  • - Familiarity with inventory management
  • - Financial acumen related to managing budgets and costs

Responsibilities

  • Leading and motivating a team of Wireless Sales Representatives to achieve sales targets and objectives.
  • Actively participate in engaging customers in sales activities as a part of your daily responsibilities.
  • Provide ongoing training, coaching and development to Wireless Sales Representatives to improve their skills, product knowledge and customer service abilities.
  • Developing and implementing sales strategies to drive revenue growth, increase market share, and achieve business objectives.
  • Monitor and evaluate the performance of Wireless Sales Representatives, providing feedback, and implementing performance improvement plans as needed.
  • Ensure that the highest level of service is provided to all customers, resolving escalations, and maintaining customer satisfaction.
  • Overseeing inventory levels and implementing a strategy to minimize shrinkage and inventory turnover.
  • Managing product placement, signage, and displays to maximize sales and enhance the customer shopping experience.
  • Adhering to store level budgets by effectively managing expenses, labour costs and financial performance.
  • Adhoc duties and tasks as required.

FAQs

What is the role of a Wireless Store Manager at The Mobile Shop?

A Wireless Store Manager is responsible for leading and motivating a team of Wireless Sales Representatives, driving sales success, providing training and development, monitoring performance, and ensuring exceptional customer service throughout the store.

What are the commission rates for the Wireless Store Manager position?

The Wireless Store Manager position offers a competitive commission package that includes a base rate and uncapped commissions to reward hard work.

What kind of benefits do full-time Wireless Store Managers receive?

Full-time Wireless Store Managers receive comprehensive group benefits that provide support and peace of mind for both themselves and their families.

Is training provided for new Wireless Store Managers?

Yes, The Mobile Shop is committed to employee growth and success, offering ongoing training and development opportunities for Wireless Store Managers to help them reach their full potential.

How does The Mobile Shop ensure a positive employee experience?

The Mobile Shop fosters a positive employee experience by emphasizing team events, delivering exceptional customer service, and offering employee referral and exclusive partner programs.

What are some key responsibilities of a Wireless Store Manager on a daily basis?

Key daily responsibilities include leading the sales team, engaging customers in sales activities, coaching staff, developing sales strategies, monitoring performance, managing inventory, and ensuring exceptional customer service.

How does The Mobile Shop maintain its operational standards?

The Mobile Shop maintains operational standards by adhering to budgets, effectively managing expenses and labor costs, and implementing strategies to minimize shrinkage and optimize inventory turnover.

What is the company culture like at The Mobile Shop?

The company culture at The Mobile Shop is dynamic, vibrant, and fun, prioritizing exceptional service while creating an inclusive and engaging environment for both employees and customers.

Are accommodations available during the hiring process?

Yes, The Mobile Shop is committed to creating an inclusive and accessible hiring process and provides reasonable accommodations based on individual needs throughout the process.

How can potential candidates learn more about job opportunities at The Mobile Shop?

Potential candidates can explore dynamic opportunities and the vibrant culture at The Mobile Shop by visiting the company's career page and staying connected through their Instagram and LinkedIn profiles.

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The Mobile Shop

Moblists do Mobile Differently

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

The Mobile Shop is a dynamic, fun, progressive organization, and we're happy you decided to join us. We're confident you'll quickly discover that we value and respect our employees and that we work hard to create an environment where all employees are able to do great work, acquire new skills, and enjoy themselves to the fullest. The Mobile Shop is proud to be a member of the Loblaw family of brands providing Loblaw shoppers a new and better place to buy wireless. From plans and phones to accessories and apps, we've helped hundreds of thousands of Canadians get more out of their mobile products and services. Conveniently located in over 173 grocery stores across Canada, our highly trained Mobile Advisors are standing by to offer advice, answer any questions or satisfy any service needs you may have.