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Workshop Controller

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Park's Motor Group

2mo ago

  • Job
    Full-time
    Mid & Senior Level

AI generated summary

  • You should possess strong leadership skills, be proficient in Microsoft Office, detail-oriented, a confident communicator, adaptable, have good numeracy, and experience in a franchised motor trade workshop.
  • You will organize workloads, sign off warranty jobs, manage invoices and customer details, provide excellent service, maintain databases, build manufacturer relationships, ensure quality, and lead proactively.

Requirements

  • ✔ Have Strong leadership and people skills
  • ✔ The ability to confidently use Microsoft Office, Excel and Word as well as email packages
  • ✔ Have an eye for attention to detail
  • ✔ Be a strong confident communicator
  • ✔ Have a polite and warm telephone manner
  • ✔ Good numeracy skills
  • ✔ Be adaptable to change
  • ✔ Have experience in a franchised motor trade workshop

Responsibilities

  • Organise the daily workload to ensure maximum productivity
  • Sign off all warranty jobs to the required standard
  • Manage the process of invoices, paperwork and customer details
  • Provide a second to none level of service
  • Maintain, create and change in our databases
  • Build on a strong working relationship with the manufacturers
  • Be able to, maintain a high consistent quality of work
  • Communicate in a confidential, professional and appropriate manner
  • Be able to proactively lead in a targeted environment

FAQs

What is the location of the Workshop Controller position?

The Workshop Controller position is based in Dumfries.

What type of franchise does this role involve?

This role involves working with a multi-franchise service centre.

What are the main responsibilities of a Workshop Controller?

The main responsibilities include organizing daily workload, signing off warranty jobs, managing invoices and paperwork, maintaining databases, and providing high levels of customer service.

What skills are required for this position?

Required skills include strong leadership and people skills, proficiency in Microsoft Office, attention to detail, strong communication abilities, good numeracy skills, adaptability, and experience in a franchised motor trade workshop.

What benefits do employees receive?

Employees receive access to a company pension scheme, discounts on new and used cars, a colleague introductory scheme, and a death in service benefit.

Are there any additional benefits for employees' families?

Yes, additional benefits for families include discounted servicing, a subsidized car purchase scheme, 24/7 remote GP access, and unlimited mental health support.

What opportunities for development are offered?

The role offers genuine opportunities for development and progression from Workshop Controller and beyond within Park’s Motor Group.

Is experience in the motor trade essential for this role?

Yes, experience in a franchised motor trade workshop is required for this position.

What is the work environment like for this role?

The work environment is busy and requires proactivity in a targeted setting, with a focus on maintaining high-quality work and customer satisfaction.

How can someone apply for the Workshop Controller position?

Interested candidates should submit their applications directly to Park’s Motor Group as outlined in the job posting.

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Park's Motor Group

Automotive
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

Park’s Motor Group is a private family-owned business which takes great pride in being Scotland’s leading independent motor group. Our dealerships cover a diverse range of manufacturers including; Bentley, BMW, BMW Motorrad, Dacia, Ford, Honda, Hyundai, Jaguar, Kia, Lamborghini, Land Rover, Lexus, Lotus, Maserati, Mazda, McLaren, MG, MINI, Nissan, Renault, Skoda, Suzuki, Toyota, Volvo and Volkswagen Aftersales. With an impressive range of vehicles and services at locations throughout Glasgow, Lanarkshire, Ayrshire, West Lothian, Fife, The Highlands, The Scottish Borders, Stirlingshire, Aberdeenshire, Perthshire, Arbroath, Brechin and North East Yorkshire, there is simply no comparison to Park’s Motor Group in the Scottish motoring industry.