Adyen is a global payments company that provides businesses with a unified platform to process payments across online, mobile, and in-store channels. Its technology allows companies to accept payments from anywhere in the world and manage transactions securely and efficiently. Adyen's ultimate mission is to help businesses grow by providing them with the tools to simplify payments and improve customer experiences. Their purpose is to drive innovation in the payments industry, making transactions seamless and accessible for both businesses and consumers globally.


Finance

Adyen

Meet the financial technology platform helping the world’s leading businesses achieve their ambitions faster.

You should be curious about FinTech, have AML/CDD/KYC knowledge, excellent communication skills, strong analytical abilities, a sense of responsibility, and be a proactive team player.

You will investigate unusual transaction alerts, conduct risk assessments, escalate issues to Compliance, analyze merchant profiles, suggest process improvements, and assist in onboarding new team members.

Data

Amsterdam

<div>This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&amp;M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

AML &amp; Screening Investigator

At Adyen, we are building a sustainable and ethical business for the long term. As a highly regulated financial institution, it is our responsibility to make the right decisions driven by local regulations, global regulations and our own risk appetite.

Are you someone with a strong analytical mindset who is always looking to make the right ethical choice? Can you picture yourself making an effort to fight financial crime while contributing to a leading company in the FinTech world? And -perhaps most excitingly- are you looking to kick-start your career by joining a brand new team in a high-growth, global business? Keep on reading, this might be the role for you.

We are looking for enthusiastic, self-motivated people to join our growing global AML &amp; Screening (Anti Money Laundering) Investigations. The role is based in Amsterdam. Taking on this challenge means you will become part of a high-performance team that operates, builds and celebrates their wins on a global scale.

What you'll do
<ul>
<li>Investigate alerts on unusual transactions, review and resolve daily screening alerts using internal and external systems and databases;</li>
<li>Perform thorough research and risk assessments based on your findings, and escalate claims to our Compliance team for further analysis and resolution;</li>
<li>Ad-hoc analysis of- and investigations into merchants' Compliance Risk Profile;</li>
<li>Propose ideas for improvement of our internal processes and workflows;</li>
<li>Help onboard new members of the team.</li>
</ul>
Who you are
<ul>
<li>You are knowledgeable and curious about the rapid developments in FinTech and the possibility of having a career in this industry excites you;</li>
<li>You have an affinity for AML/CDD/KYC operational processes and you are interested in learning more about it;</li>
<li>Your excellent communication skills (+ fluency in English), built when working/studying abroad and/or stemming from a natural interest to working in an international context will help you thrive in a truly global team;</li>
<li>You have a great sense of responsibility and you take ownership of your work;</li>
<li>You are a reliable team player who gets a sense of achievement from solving operational problems and helping others;</li>
<li>You are naturally curious with strong analytical skills to understand complex matters and come up with creative solutions;</li>
<li>You have a sense of urgency, you know how to prioritize, you proactively identify areas of improvement and suggest solutions.</li>
</ul>
Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 3 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles and will only consider resumes in English language.</div>

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

AML & Screening Investigator

At Adyen, we are building a sustainable and ethical business for the long term. As a highly regulated financial institution, it is our responsibility to make the right decisions driven by local regulations, global regulations and our own risk appetite.

Are you someone with a strong analytical mindset who is always looking to make the right ethical choice? Can you picture yourself making an effort to fight financial crime while contributing to a leading company in the FinTech world? And -perhaps most excitingly- are you looking to kick-start your career by joining a brand new team in a high-growth, global business? Keep on reading, this might be the role for you.

We are looking for enthusiastic, self-motivated people to join our growing global AML & Screening (Anti Money Laundering) Investigations. The role is based in Amsterdam. Taking on this challenge means you will become part of a high-performance team that operates, builds and celebrates their wins on a global scale.

What you'll do

Investigate alerts on unusual transactions, review and resolve daily screening alerts using internal and external systems and databases;
Perform thorough research and risk assessments based on your findings, and escalate claims to our Compliance team for further analysis and resolution;
Ad-hoc analysis of- and investigations into merchants' Compliance Risk Profile;
Propose ideas for improvement of our internal processes and workflows;
Help onboard new members of the team.

Who you are

You are knowledgeable and curious about the rapid developments in FinTech and the possibility of having a career in this industry excites you;
You have an affinity for AML/CDD/KYC operational processes and you are interested in learning more about it;
Your excellent communication skills (+ fluency in English), built when working/studying abroad and/or stemming from a natural interest to working in an international context will help you thrive in a truly global team;
You have a great sense of responsibility and you take ownership of your work;
You are a reliable team player who gets a sense of achievement from solving operational problems and helping others;
You are naturally curious with strong analytical skills to understand complex matters and come up with creative solutions;
You have a sense of urgency, you know how to prioritize, you proactively identify areas of improvement and suggest solutions.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 3 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles and will only consider resumes in English language.

AML & Screening Monitoring Investigator - Adyen

<div>
 This is Adyen
 Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&amp;M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
 For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
 AML &amp; Screening Investigator
 At Adyen, we are building a sustainable and ethical business for the long term. As a highly regulated financial institution, it is our responsibility to make the right decisions driven by local regulations, global regulations and our own risk appetite.
 Are you someone with a strong analytical mindset who is always looking to make the right ethical choice? Can you picture yourself making an effort to fight financial crime while contributing to a leading company in the FinTech world? And -perhaps most excitingly- are you looking to kick-start your career by joining a brand new team in a high-growth, global business? Keep on reading, this might be the role for you.
 We are looking for enthusiastic, self-motivated people to join our growing global AML &amp; Screening (Anti Money Laundering) Investigations. The role is based in Amsterdam. Taking on this challenge means you will become part of a high-performance team that operates, builds and celebrates their wins on a global scale.
 What you'll do
 <ul>
 <li>Investigate alerts on unusual transactions, review and resolve daily screening alerts using internal and external systems and databases;</li>
 <li>Perform thorough research and risk assessments based on your findings, and escalate claims to our Compliance team for further analysis and resolution;</li>
 <li>Ad-hoc analysis of- and investigations into merchants' Compliance Risk Profile;</li>
 <li>Propose ideas for improvement of our internal processes and workflows;</li>
 <li>Help onboard new members of the team.</li>
 </ul>
 Who you are
 <ul>
 <li>You are knowledgeable and curious about the rapid developments in FinTech and the possibility of having a career in this industry excites you;</li>
 <li>You have an affinity for AML/CDD/KYC operational processes and you are interested in learning more about it;</li>
 <li>Your excellent communication skills (+ fluency in English), built when working/studying abroad and/or stemming from a natural interest to working in an international context will help you thrive in a truly global team;</li>
 <li>You have a great sense of responsibility and you take ownership of your work;</li>
 <li>You are a reliable team player who gets a sense of achievement from solving operational problems and helping others;</li>
 <li>You are naturally curious with strong analytical skills to understand complex matters and come up with creative solutions;</li>
 <li>You have a sense of urgency, you know how to prioritize, you proactively identify areas of improvement and suggest solutions.</li>
 </ul>
 Our Diversity, Equity and Inclusion commitments
 Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.
 Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
 What's next?
 Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 3 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.
 This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles and will only consider resumes in English language.
</div>

AML & Screening Monitoring Investigator

You must have 10 years in compliance within fintech, UK AML/CFT knowledge, strong communication skills, regulatory relationship experience, tech-savvy, initiative, and analytical problem-solving abilities.

You will manage UK AML/CFT compliance, oversee training, handle regulatory reports, and act as the main contact for financial crime inquiries.

Legal

London

<div>This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&amp;M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

UK Money Laundering Reporting Officer (MLRO)

A key part of building our business is ensuring we do it compliant and sustainably. In order to do so, we, as a financial institution, need to know at all times what happens on our platform and whether this is in line with the rules, regulations and our risk appetite. And all of this in a scalable way. Therefore, Adyen has global regulatory compliance teams that enable the growth of the business in a responsible manner.

Within the global AML Compliance team, we are looking for an experienced UK professional with a proven track record in AML Compliance to help building Adyen's business operations in the UK. In this role, you will be the responsible for managing Adyen's internal and external regulatory compliance obligations in the UK. The successful candidate will be also acting as the designated Money Laundering Reporting Officer for the UK, serving as the point of contact for regulators and authorities.

What you'll do
<ul>
<li>Maintain and continuously improve the local regulatory compliance frameworks to ensure that all UK regulatory requirements, including the UK AML/CFT and Sanctions Laws and corresponding regulations, are embedded in local Policies and Procedures;</li>
<li>Lead regulatory engagements and manage relationships with regulators and supervisors in the UK to achieve Adyen's strategic opportunities;</li>
<li>Anticipate local regulatory obligations and risks, and ensure these are addressed in a practical and scalable way;</li>
<li>Represent the Adyen compliance function on a variety of workstreams and industry bodies to develop regulatory strategies that align with global objectives and ensure controlled and compliant growth;</li>
<li>Oversee the day-to-day operations of Adyen's UK AML/CFT and sanctions programme, including the implementation of the training programme, (oversee) filing of reports to the NCA, as well as responding to enquiries made by the FCA or law enforcement;</li>
<li>Act as the internal contact point for any employee having information on possible money laundering and/or terrorism financing and/or circumvention of Sanctions legislation;</li>
<li>Report on Adyen's UK AML/CFT and Sanctions Programme to the Adyen UK Board; and prepare and submit the Annual Financial Crime report to the FCA.</li>
</ul>
Who you are
<ul>
<li>You have at least 10 years of experience in a regulatory and/or compliance function within the payments-, financial services- and/or fintech industry;</li>
<li>Your knowledge of the UK AML/CFT regulatory landscape (Money Laundering Regulations, Proceeds of Crime Act and Terrorism Act) and best practices is well established, preferably in a recent MLRO or deputy-MLRO role in a UK financial institution;</li>
<li>You have strong interpersonal and communication skills as well as experience in managing the relationship with UK regulators or supervisors and internal stakeholders across multiple jurisdictions;</li>
<li>Being tech savvy, hands-on and solution oriented will help you to be successful in a growing FinTech.</li>
<li>You have a strong sense of initiative, independence and ability to take ownership will add value to a fast-growing business; and</li>
<li>You are an analytical thinker who can ideate creative solutions for complex regulatory dilemmas, challenge the status quo and drive business opportunities while staying in control.</li>
</ul>
Ready to meet us?

If you are excited about this role, apply by clicking the link below. We can't wait to meet you!

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. 


This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.</div>

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

UK Money Laundering Reporting Officer (MLRO)

A key part of building our business is ensuring we do it compliant and sustainably. In order to do so, we, as a financial institution, need to know at all times what happens on our platform and whether this is in line with the rules, regulations and our risk appetite. And all of this in a scalable way. Therefore, Adyen has global regulatory compliance teams that enable the growth of the business in a responsible manner.

Within the global AML Compliance team, we are looking for an experienced UK professional with a proven track record in AML Compliance to help building Adyen's business operations in the UK. In this role, you will be the responsible for managing Adyen's internal and external regulatory compliance obligations in the UK. The successful candidate will be also acting as the designated Money Laundering Reporting Officer for the UK, serving as the point of contact for regulators and authorities.

What you'll do

Maintain and continuously improve the local regulatory compliance frameworks to ensure that all UK regulatory requirements, including the UK AML/CFT and Sanctions Laws and corresponding regulations, are embedded in local Policies and Procedures;
Lead regulatory engagements and manage relationships with regulators and supervisors in the UK to achieve Adyen's strategic opportunities;
Anticipate local regulatory obligations and risks, and ensure these are addressed in a practical and scalable way;
Represent the Adyen compliance function on a variety of workstreams and industry bodies to develop regulatory strategies that align with global objectives and ensure controlled and compliant growth;
Oversee the day-to-day operations of Adyen's UK AML/CFT and sanctions programme, including the implementation of the training programme, (oversee) filing of reports to the NCA, as well as responding to enquiries made by the FCA or law enforcement;
Act as the internal contact point for any employee having information on possible money laundering and/or terrorism financing and/or circumvention of Sanctions legislation;
Report on Adyen's UK AML/CFT and Sanctions Programme to the Adyen UK Board; and prepare and submit the Annual Financial Crime report to the FCA.

Who you are

You have at least 10 years of experience in a regulatory and/or compliance function within the payments-, financial services- and/or fintech industry;
Your knowledge of the UK AML/CFT regulatory landscape (Money Laundering Regulations, Proceeds of Crime Act and Terrorism Act) and best practices is well established, preferably in a recent MLRO or deputy-MLRO role in a UK financial institution;
You have strong interpersonal and communication skills as well as experience in managing the relationship with UK regulators or supervisors and internal stakeholders across multiple jurisdictions;
Being tech savvy, hands-on and solution oriented will help you to be successful in a growing FinTech.
You have a strong sense of initiative, independence and ability to take ownership will add value to a fast-growing business; and
You are an analytical thinker who can ideate creative solutions for complex regulatory dilemmas, challenge the status quo and drive business opportunities while staying in control.

Ready to meet us?

If you are excited about this role, apply by clicking the link below. We can't wait to meet you!

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.


This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

AML Compliance Manager/MLRO - Adyen

<div>
 This is Adyen
 Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&amp;M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
 For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
 UK Money Laundering Reporting Officer (MLRO)
 A key part of building our business is ensuring we do it compliant and sustainably. In order to do so, we, as a financial institution, need to know at all times what happens on our platform and whether this is in line with the rules, regulations and our risk appetite. And all of this in a scalable way. Therefore, Adyen has global regulatory compliance teams that enable the growth of the business in a responsible manner.
 Within the global AML Compliance team, we are looking for an experienced UK professional with a proven track record in AML Compliance to help building Adyen's business operations in the UK. In this role, you will be the responsible for managing Adyen's internal and external regulatory compliance obligations in the UK. The successful candidate will be also acting as the designated Money Laundering Reporting Officer for the UK, serving as the point of contact for regulators and authorities.
 What you'll do
 <ul>
 <li>Maintain and continuously improve the local regulatory compliance frameworks to ensure that all UK regulatory requirements, including the UK AML/CFT and Sanctions Laws and corresponding regulations, are embedded in local Policies and Procedures;</li>
 <li>Lead regulatory engagements and manage relationships with regulators and supervisors in the UK to achieve Adyen's strategic opportunities;</li>
 <li>Anticipate local regulatory obligations and risks, and ensure these are addressed in a practical and scalable way;</li>
 <li>Represent the Adyen compliance function on a variety of workstreams and industry bodies to develop regulatory strategies that align with global objectives and ensure controlled and compliant growth;</li>
 <li>Oversee the day-to-day operations of Adyen's UK AML/CFT and sanctions programme, including the implementation of the training programme, (oversee) filing of reports to the NCA, as well as responding to enquiries made by the FCA or law enforcement;</li>
 <li>Act as the internal contact point for any employee having information on possible money laundering and/or terrorism financing and/or circumvention of Sanctions legislation;</li>
 <li>Report on Adyen's UK AML/CFT and Sanctions Programme to the Adyen UK Board; and prepare and submit the Annual Financial Crime report to the FCA.</li>
 </ul>
 Who you are
 <ul>
 <li>You have at least 10 years of experience in a regulatory and/or compliance function within the payments-, financial services- and/or fintech industry;</li>
 <li>Your knowledge of the UK AML/CFT regulatory landscape (Money Laundering Regulations, Proceeds of Crime Act and Terrorism Act) and best practices is well established, preferably in a recent MLRO or deputy-MLRO role in a UK financial institution;</li>
 <li>You have strong interpersonal and communication skills as well as experience in managing the relationship with UK regulators or supervisors and internal stakeholders across multiple jurisdictions;</li>
 <li>Being tech savvy, hands-on and solution oriented will help you to be successful in a growing FinTech.</li>
 <li>You have a strong sense of initiative, independence and ability to take ownership will add value to a fast-growing business; and</li>
 <li>You are an analytical thinker who can ideate creative solutions for complex regulatory dilemmas, challenge the status quo and drive business opportunities while staying in control.</li>
 </ul>
 Ready to meet us?
 If you are excited about this role, apply by clicking the link below. We can't wait to meet you!
 Our Diversity, Equity and Inclusion commitments
 Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.
 Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
 What's next?
 Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. 
 
 This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
</div>

AML Compliance Manager/MLRO

You have 3-6 years of HRBP experience, expertise in HR practices, strong interpersonal skills, a change-agent mindset, project management skills, and are comfortable in fast-paced, unstructured environments.

You will coach leaders, facilitate talent planning, use data to drive decisions, foster DEI, ensure HR process efficiency, and stay informed on labor laws and best practices.

People, HR & Administration

Business, Operations & Strategy

San Francisco

<div>This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&amp;M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Human Resources Business Partner

Adyen is looking for an HR Business Partner to contribute to two key areas in the growth and scale of our teams and culture across North America, where we recently won the 2023 Built in Best Places to Work award.

We are looking for an HRBP for our commercial and/or technology teams in NA. In this aspect of the role, you will be working with managers, leaders and employees in all people programs such as (but not limited to) culture, talent development, employee engagement and performance management.

In this role, you will be working with the HR NA and Global Business Partners, HR Innovations, managers, leaders and employees across North America and Globally to ensure that we are creating a positive working environment, and to support the successful navigation through challenging moments. You will work closely with leaders to challenge and coach them on best practices to ensure we are creating the best experience and ways of working for our employees.

What you'll do:
<ul>
<li>Be an effective sparring partner for team leads on all things related to people including team growth and development</li>
<li>Continuously coach leaders at all levels, to develop themselves and their teams by partnering regularly on how to increase their teams' impact as we continue to grow and scale, while maintaining the Adyen Formula and culture</li>
<li>Facilitate talent planning that produces actionable strategies, including plans for talent acquisition, team development and growth of future leaders in alignment with business plans and priorities</li>
<li>Strong experience with Workday processes as an HRBP. Understanding of how to use data to tell a story in order to ensure action from the business</li>
<li>Challenge manager's thinking when necessary and collaborate with them to make decisions that benefit the entire business</li>
<li>Support all Adyeners to help them grow and thrive in a fast-paced, high-performance environment.</li>
<li>Guide managers to apply our core values in their day-to-day decisions</li>
<li>Foster an environment rich in diversity, equity and inclusion</li>
<li>Partner with the HR Innovations and Employee Relations teams to get things done in a timely manner and provide our employees a seamless experience</li>
<li>Stay up to date with labor laws, employment regulations, and industry best practices</li>
</ul>
Who you are:
<ul>
<li>3- 6 years of HRBP experience working with managers and leaders at all levels in a people partnering role at a high-pace company</li>
<li>Demonstrated knowledge and expertise in HR practices, including performance management and employee relations</li>
<li>You have a strong sense of self and build trust quickly to become a trusted advisor at all levels of the organization</li>
<li>Thrives in an unstructured growing environment. We are building a growing global matrix organization</li>
<li>You're excited to try new approaches, do things differently, and aren't afraid to &quot;build as you go&quot;</li>
<li> You have a continuous improvement mindset centered on enforcing our company's culture while mitigating risk and increasing organizational efficiency</li>
<li>You are able to question the status quo with managers and work with them to define new solutions to old problems</li>
<li>You are well versed in organizational dynamics, know what healthy, motivated, growing teams look like, and can give guidance on what to do to make this even better;</li>
<li>You're hands-on, but know how to collaborate and prioritize (constantly looking for how things can be done more simply or automated)</li>
<li>Must be able to travel 20% of the time. This includes global travel to Amsterdam and additional times to SF, NY and/or Chicago offices</li>
<li>You're a change agent who thrives in a fast paced environment and can effectively engage those around you to get them excited about the future</li>
<li>Skilled in identifying problems and able to use fact-based analysis to develop efficient solutions</li>
<li>Excellent at communicating a point of view using both written and oral communication skills</li>
<li>Skilled in project managing HR initiatives, ensuring timely delivery and alignment with business objectives</li>
</ul>
The annual base salary range for this role is $150,000 - 192,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.
<h3 class="jobSectionHeader">
San Francisco</h3>

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco or Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.</div>

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Human Resources Business Partner

Adyen is looking for an HR Business Partner to contribute to two key areas in the growth and scale of our teams and culture across North America, where we recently won the 2023 Built in Best Places to Work award.

We are looking for an HRBP for our commercial and/or technology teams in NA. In this aspect of the role, you will be working with managers, leaders and employees in all people programs such as (but not limited to) culture, talent development, employee engagement and performance management.

In this role, you will be working with the HR NA and Global Business Partners, HR Innovations, managers, leaders and employees across North America and Globally to ensure that we are creating a positive working environment, and to support the successful navigation through challenging moments. You will work closely with leaders to challenge and coach them on best practices to ensure we are creating the best experience and ways of working for our employees.

What you'll do:

Be an effective sparring partner for team leads on all things related to people including team growth and development
Continuously coach leaders at all levels, to develop themselves and their teams by partnering regularly on how to increase their teams' impact as we continue to grow and scale, while maintaining the Adyen Formula and culture
Facilitate talent planning that produces actionable strategies, including plans for talent acquisition, team development and growth of future leaders in alignment with business plans and priorities
Strong experience with Workday processes as an HRBP. Understanding of how to use data to tell a story in order to ensure action from the business
Challenge manager's thinking when necessary and collaborate with them to make decisions that benefit the entire business
Support all Adyeners to help them grow and thrive in a fast-paced, high-performance environment.
Guide managers to apply our core values in their day-to-day decisions
Foster an environment rich in diversity, equity and inclusion
Partner with the HR Innovations and Employee Relations teams to get things done in a timely manner and provide our employees a seamless experience
Stay up to date with labor laws, employment regulations, and industry best practices

Who you are:

3- 6 years of HRBP experience working with managers and leaders at all levels in a people partnering role at a high-pace company
Demonstrated knowledge and expertise in HR practices, including performance management and employee relations
You have a strong sense of self and build trust quickly to become a trusted advisor at all levels of the organization
Thrives in an unstructured growing environment. We are building a growing global matrix organization
You're excited to try new approaches, do things differently, and aren't afraid to "build as you go"
 You have a continuous improvement mindset centered on enforcing our company's culture while mitigating risk and increasing organizational efficiency
You are able to question the status quo with managers and work with them to define new solutions to old problems
You are well versed in organizational dynamics, know what healthy, motivated, growing teams look like, and can give guidance on what to do to make this even better;
You're hands-on, but know how to collaborate and prioritize (constantly looking for how things can be done more simply or automated)
Must be able to travel 20% of the time. This includes global travel to Amsterdam and additional times to SF, NY and/or Chicago offices
You're a change agent who thrives in a fast paced environment and can effectively engage those around you to get them excited about the future
Skilled in identifying problems and able to use fact-based analysis to develop efficient solutions
Excellent at communicating a point of view using both written and oral communication skills
Skilled in project managing HR initiatives, ensuring timely delivery and alignment with business objectives

The annual base salary range for this role is $150,000 - 192,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

San Francisco

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco or Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

HR Business Partner - San Francisco - Adyen

HR Business Partner - San Francisco

You need 3+ years in Android/Kotlin/Java, software design, PostgreSQL/SQLite, Kotlin Multiplatform, and familiarity with card payment standards. Fluency in English is essential.

You will develop Kotlin solutions for payment processing, integrate with cash registers, conduct testing, propose improvements, and oversee features from design to monitoring in a dynamic environment.

Software Engineering

IT & Cybersecurity

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Android/Kotlin Engineer Adyen is looking for full-time Kotlin Engineers to help us develop our in-person payments solution. We have a large and varied fleet of payment terminals in the field, which we are continuously improving by adding new features and payment methods. Kotlin development plays a vital role in this effort, as your code will be deployed across our various solutions using Kotlin Multiplatform. What You’ll Do As a Kotlin Engineer you will work on solutions for our payment terminals featuring many capabilities, such as- * Accepting payments using credit cards and debit cards, Apple Pay or Google Pay on mobile phones or accepting payments through QR codes; * Communication with the Adyen backend to achieve one platform solution; * Integration with a variety of cash registers using state of the art standards. You will be working on developing our main business logic in Kotlin, which will be deployed on both Android and Linux based payment terminals, and on our backend. Your code is tested using a variety of testing methods. These methods range from unit testing to complete product testing via automated programmable robots in order to offer a stable and feature rich solution to all of our merchants. We value your opinion and ideas. You are encouraged to propose improvements, new solutions for your team and the platform. You will also have the freedom and opportunity to work on projects that will bring innovation and keep Adyen ahead of their competition. Since with freedom comes responsibility, you are expected to take ownership of the feature you work on, and be involved from design, implementation, testing and monitoring of the new functionality as well as to ensure a sustainable and secure solution. At Adyen we have a development team working with various technologies. When you love to solve hard technical problems effectively, take ownership and want to work as part of an efficient team of professionals please reach out! We are constantly looking for the right balance between elegant solutions and time-to-market. In other words, you have the opportunity to work in a comfortable but dynamic and challenging environment. Your Qualifications * 3+ years of cumulative development experience in Android/Kotlin/Java; * 3+ years of experience in software design and development in Kotlin; * Knowledge on databases (Postgresql, SQLite;) * Able to communicate fluently in English. Nice to have * Experience with Kotlin Multiplatform for cross-platform development; * Additional programming knowledge/experience - Android, Java, C/C++, Python; * Card payment (EMV, ISO8583, ISO20022) knowledge. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is AdyenAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.Android/Kotlin EngineerAdyen is looking for full-time Kotlin Engineers to help us develop our in-person payments solution. We have a large and varied fleet of payment terminals in the field, which we are continuously improving by adding new features and payment methods. Kotlin development plays a vital role in this effort, as your code will be deployed across our various solutions using Kotlin Multiplatform.What You’ll DoAs a Kotlin Engineer you will work on solutions for our payment terminals featuring many capabilities, such as- * Accepting payments using credit cards and debit cards, Apple Pay or Google Pay on mobile phones or accepting payments through QR codes; * Communication with the Adyen backend to achieve one platform solution; * Integration with a variety of cash registers using state of the art standards.      You will be working on developing our main business logic in Kotlin, which will be deployed on both Android and Linux based payment terminals, and on our backend.Your code is tested using a variety of testing methods. These methods range from unit testing to complete product testing via automated programmable robots in order to offer a stable and feature rich solution to all of our merchants.We value your opinion and ideas. You are encouraged to propose improvements, new solutions for your team and the platform. You will also have the freedom and opportunity to work on projects that will bring innovation and keep Adyen ahead of their competition. Since with freedom comes responsibility, you are expected to take ownership of the feature you work on, and be involved from design, implementation, testing and monitoring of the new functionality as well as to ensure a sustainable and secure solution.At Adyen we have a development team working with various technologies. When you love to solve hard technical problems effectively, take ownership and want to work as part of an efficient team of professionals please reach out! We are constantly looking for the right balance between elegant solutions and time-to-market. In other words, you have the opportunity to work in a comfortable but dynamic and challenging environment.Your Qualifications * 3+ years of cumulative development experience in Android/Kotlin/Java; * 3+ years of experience in software design and development in Kotlin; * Knowledge on databases (Postgresql, SQLite;) * Able to communicate fluently in English.      Nice to have * Experience with Kotlin Multiplatform for cross-platform development; * Additional programming knowledge/experience - Android, Java, C/C++, Python; * Card payment (EMV, ISO8583, ISO20022) knowledge.      Our Diversity, Equity and Inclusion commitmentsOur unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!What’s next?Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Software Engineer (Kotlin) - Adyen

&lt;strong&gt;This is Adyen&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&amp;amp;M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.&lt;br&gt;&lt;br&gt;For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Android/Kotlin Engineer&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Adyen is looking for full-time Kotlin Engineers to help us develop our in-person payments solution. We have a large and varied fleet of payment terminals in the field, which we are continuously improving by adding new features and payment methods. Kotlin development plays a vital role in this effort, as your code will be deployed across our various solutions using Kotlin Multiplatform.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What You’ll Do&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As a Kotlin Engineer you will work on solutions for our payment terminals featuring many capabilities, such as-&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Accepting payments using credit cards and debit cards, Apple Pay or Google Pay on mobile phones or accepting payments through QR codes;&lt;/li&gt;&lt;li&gt;Communication with the Adyen backend to achieve one platform solution; &lt;/li&gt;&lt;li&gt;Integration with a variety of cash registers using state of the art standards.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;You will be working on developing our main business logic in Kotlin, which will be deployed on both Android and Linux based payment terminals, and on our backend.&lt;br&gt;&lt;br&gt;Your code is tested using a variety of testing methods. These methods range from unit testing to complete product testing via automated programmable robots in order to offer a stable and feature rich solution to all of our merchants.&lt;br&gt;&lt;br&gt;We value your opinion and ideas. You are encouraged to propose improvements, new solutions for your team and the platform. You will also have the freedom and opportunity to work on projects that will bring innovation and keep Adyen ahead of their competition. Since with freedom comes responsibility, you are expected to take ownership of the feature you work on, and be involved from design, implementation, testing and monitoring of the new functionality as well as to ensure a sustainable and secure solution.&lt;br&gt;&lt;br&gt;At Adyen we have a development team working with various technologies. When you love to solve hard technical problems effectively, take ownership and want to work as part of an efficient team of professionals please reach out! We are constantly looking for the right balance between elegant solutions and time-to-market. In other words, you have the opportunity to work in a comfortable but dynamic and challenging environment.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Your Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;3+ years of cumulative development experience in Android/Kotlin/Java;&lt;/li&gt;&lt;li&gt;3+ years of experience in software design and development in Kotlin;&lt;/li&gt;&lt;li&gt;Knowledge on databases (Postgresql, SQLite;)&lt;/li&gt;&lt;li&gt;Able to communicate fluently in English.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Nice to have&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience with Kotlin Multiplatform for cross-platform development;&lt;/li&gt;&lt;li&gt;Additional programming knowledge/experience - Android, Java, C/C++, Python; &lt;/li&gt;&lt;li&gt;Card payment (EMV, ISO8583, ISO20022) knowledge.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Our Diversity, Equity and Inclusion commitments &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.&lt;br&gt;&lt;br&gt;Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!&lt;br&gt;&lt;br&gt;&lt;strong&gt;What’s next?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.&lt;br&gt;&lt;br&gt;This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Software Engineer (Kotlin)

You have 3-5 years of experience, strong project management and SQL skills, a quantitative background, and can communicate insights clearly in English in a multicultural environment.

You will extract data, build dashboards, analyze Global Support metrics, optimize performance, communicate insights, and innovate reporting for improved usability across teams.

<div>
 This is Adyen
 Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&amp;M, eBay, and Microsoft. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.
 Data Analyst, Operations
 Adyen is looking for a strong business analyst with a focus on support to join our team in Amsterdam. This team helps to embed analytics into the decision-making processes for specifically the support teams within the operations function. You will be working together with the Global Support leadership team to help them to make data-driven decisions and drive scalable services. The ideal candidate has a strong analytical mindset together with excellent project management skills. Whether you come from the payments space or not, we need you to be an independent and enthusiastic thinker who can facilitate our growth by scaling internal projects and focus on continuous optimization and automation.
 What you'll do
 <ul>
 <li>Identify the necessary data required to address questions, extract the required data, build dashboards and perform analysis on Global Support metrics</li>
 <li>Be the owner for any data interfaces such as Looker, Zendesk and Salesforce to help our Support teams with relevant data insights</li>
 <li>Work closely with the leaders from the Support function to support business decisions based on the analytics</li>
 <li>Continuous performance optimization: in-depth collaboration with all stakeholders of the different processes in order to optimize the performance targets</li>
 <li>Storytelling: turn your findings into effective communication and concise and actionable advice by connecting the data to a story</li>
 <li>Innovation: develop initiatives for further reporting optimizations, to improve the data visualization and usability by merchants and other teams within Adyen</li>
 </ul>
 Who you are
 <ul>
 <li>You have at least 3-5 years of relevant working experience (experience with support/operations is a plus)</li>
 <li>You can translate insights into outcomes</li>
 <li>You have a proven track record in project management skills, you know how to drive business projects in a structured manner and you are not afraid to 'build as you go'</li>
 <li>You have a strong quantitative / detailed-oriented background</li>
 <li>You love to work in an international environment, and to build relationships with global and multicultural teams</li>
 <li>You are able to communicate complex outcomes in an easy and understandable way</li>
 <li>You feel very comfortable writing queries in SQL; preferably, you have experience with Python and BI tools</li>
 <li>You can communicate fluently in English, both written and spoken</li>
 </ul>
 Our Diversity, Equity and Inclusion commitments
 Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.
 Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
 What's next?
 Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.
 Please note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.
 We do not offer remote only roles and will only consider applications in English language.
</div>


 This is Adyen
 Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, eBay, and Microsoft. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.
  Data Analyst, Operations
 Adyen is looking for a strong business analyst with a focus on support to join our team in Amsterdam. This team helps to embed analytics into the decision-making processes for specifically the support teams within the operations function. You will be working together with the Global Support leadership team to help them to make data-driven decisions and drive scalable services. The ideal candidate has a strong analytical mindset together with excellent project management skills. Whether you come from the payments space or not, we need you to be an independent and enthusiastic thinker who can facilitate our growth by scaling internal projects and focus on continuous optimization and automation.
  What you'll do
 
  Identify the necessary data required to address questions, extract the required data, build dashboards and perform analysis on Global Support metrics
  Be the owner for any data interfaces such as Looker, Zendesk and Salesforce to help our Support teams with relevant data insights
  Work closely with the leaders from the Support function to support business decisions based on the analytics
  Continuous performance optimization: in-depth collaboration with all stakeholders of the different processes in order to optimize the performance targets
  Storytelling: turn your findings into effective communication and concise and actionable advice by connecting the data to a story
  Innovation: develop initiatives for further reporting optimizations, to improve the data visualization and usability by merchants and other teams within Adyen
 
 Who you are
 
  You have at least 3-5 years of relevant working experience (experience with support/operations is a plus)
  You can translate insights into outcomes
  You have a proven track record in project management skills, you know how to drive business projects in a structured manner and you are not afraid to 'build as you go'
  You have a strong quantitative / detailed-oriented background
  You love to work in an international environment, and to build relationships with global and multicultural teams
  You are able to communicate complex outcomes in an easy and understandable way
  You feel very comfortable writing queries in SQL; preferably, you have experience with Python and BI tools
  You can communicate fluently in English, both written and spoken
 
 Our Diversity, Equity and Inclusion commitments
 Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.
 Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
  What's next?
 Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.
 Please note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.
  We do not offer remote only roles and will only consider applications in English language.



Adyen

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