Large

Here at AllSaints we pride ourselves on our customer centric global team and our vision to continually make the coolest clothes to evoke emotion for our customers worldwide.

AllSaints is proud to be identified as one team; everything about our style and creativity is curated in-house, from store design and construction to our brand image & clothing design. We are truly an agile business which works at pace and takes responsibility in the work we produce.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

WHAT WE STAND FOR

THE CUSTOMER IS THE BOSS
We are determined to make it as easy as possible for our customers to enjoy our brand

ONE TEAM
#weareallsaints and we win by winning together

WE DO WHAT WE SAY WE WILL
We pay attention to detail and we work with pace to deliver our goals

WE ARE RESPONSIBLE
We step up to look after each other, our customers, our suppliers and partners, our communities, and our planet

Fashion & Arts

AllSaints

You must be friendly, tech-savvy, detail-oriented, a confident communicator, and passionate about fashion, with problem-solving skills and awareness of brand values and campaigns.

You will style customers, maintain store aesthetics, handle customer queries, support peers, and ensure high standards while working both in-store and online.

Customer Relations

Creative Arts & Fashion

Berlin

THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers. You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking. WHAT WILL I BE DOING? * Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun! * You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience * You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times * Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey * You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system * You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust * You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result * You will greet our customers into our store and tailor your approach to support the purpose of their visit * Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times * Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development * You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis * You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly WHAT SKILLS DO I NEED? * Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience * Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike * Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors * Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure * Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system * You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints * Excellent attention to detail * A confident communicator * You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit ABOUT THE LOCATION Our standalone store in Berlin, Rosenthalerstrasse has been open since 2009 and usually trades from 11:00am - 20:00pm. Our team here is small but mighty and we certainly are a diverse bunch. Our clients love to hear about the local Berlin attractions, so be ready to share your recommendations. Our store is a fast paced, fun environment. Spanning across 3 floors it has a beautiful brick warehouse vibe. It reminds you of historic Berlin architecture and has a feel like no other AllSaints store. We are in the heart of the shopping district in the city centre. There is a special charm about the area and you feel it as soon as you are walking the streets. Store Location. Approximately a 30 minute journey from Berlin Central station. WOFÜR WIR STEHEN The Customer is the Boss Wir arbeiten als ein stolzes Team zusammen um für unsere Kunden das beste zu erreichen One Team Wir sind gut vernetzt und ermutigen andere, ihre Ideen zu teilen We Do What We Say We Will Wir kennen unsere Ziele und arbeiten mit einem klaren Plan vor den Augen We Are Responsible Wir sind uns bewusst was wir tun, verstehen die Auswirkungen, die wir auf andere haben, und blicken positiv in die Zukunft

THE ALLSAINTS TEAMAt AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.THE ROLEAs an AllSaints Stylist, you are the fundamental link between our products and customers.The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers.You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.WHAT WILL I BE DOING? * Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun! * You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience * You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times * Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey * You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system * You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust * You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result * You will greet our customers into our store and tailor your approach to support the purpose of their visit * Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times * Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development * You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis * You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly      WHAT SKILLS DO I NEED? * Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience * Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike * Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors * Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure * Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system * You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints * Excellent attention to detail * A confident communicator * You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit      ABOUT THE LOCATIONOur standalone store in Berlin, Rosenthalerstrasse has been open since 2009 and usually trades from 11:00am - 20:00pm. Our team here is small but mighty and we certainly are a diverse bunch. Our clients love to hear about the local Berlin attractions, so be ready to share your recommendations. Our store is a fast paced, fun environment. Spanning across 3 floors it has a beautiful brick warehouse vibe. It reminds you of historic Berlin architecture and has a feel like no other AllSaints store. We are in the heart of the shopping district in the city centre. There is a special charm about the area and you feel it as soon as you are walking the streets. Store Location. Approximately a 30 minute journey from Berlin Central station.WOFÜR WIR STEHENThe Customer is the Boss Wir arbeiten als ein stolzes Team zusammen um für unsere Kunden das beste zu erreichenOne Team Wir sind gut vernetzt und ermutigen andere, ihre Ideen zu teilenWe Do What We Say We Will Wir kennen unsere Ziele und arbeiten mit einem klaren Plan vor den AugenWe Are Responsible Wir sind uns bewusst was wir tun, verstehen die Auswirkungen, die wir auf andere haben, und blicken positiv in die Zukunft

Stylist - 16 hours - Berlin R - AllSaints

THE ALLSAINTS TEAM&lt;br&gt;&lt;br&gt;At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.&lt;br&gt;&lt;br&gt;We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.&lt;br&gt;&lt;br&gt;We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.&lt;br&gt;&lt;br&gt;THE ROLE&lt;br&gt;&lt;br&gt;As an AllSaints Stylist, you are the fundamental link between our products and customers.&lt;br&gt;&lt;br&gt;The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers.&lt;br&gt;&lt;br&gt;You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.&lt;br&gt;&lt;br&gt;You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.&lt;br&gt;&lt;br&gt;WHAT WILL I BE DOING?&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!&lt;/li&gt;&lt;li&gt;You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience&lt;/li&gt;&lt;li&gt;You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times&lt;/li&gt;&lt;li&gt;Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey&lt;/li&gt;&lt;li&gt;You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system&lt;/li&gt;&lt;li&gt;You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust&lt;/li&gt;&lt;li&gt;You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result&lt;/li&gt;&lt;li&gt;You will greet our customers into our store and tailor your approach to support the purpose of their visit&lt;/li&gt;&lt;li&gt;Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times&lt;/li&gt;&lt;li&gt;Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development&lt;/li&gt;&lt;li&gt;You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis&lt;/li&gt;&lt;li&gt;You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;WHAT SKILLS DO I NEED?&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience&lt;/li&gt;&lt;li&gt;Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike&lt;/li&gt;&lt;li&gt;Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors&lt;/li&gt;&lt;li&gt;Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure&lt;/li&gt;&lt;li&gt;Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system&lt;/li&gt;&lt;li&gt;You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints&lt;/li&gt;&lt;li&gt;Excellent attention to detail&lt;/li&gt;&lt;li&gt;A confident communicator&lt;/li&gt;&lt;li&gt;You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;ABOUT THE LOCATION&lt;br&gt;&lt;br&gt;Our standalone store in Berlin, Rosenthalerstrasse has been open since 2009 and usually trades from 11:00am - 20:00pm. Our team here is small but mighty and we certainly are a diverse bunch. Our clients love to hear about the local Berlin attractions, so be ready to share your recommendations. Our store is a fast paced, fun environment. Spanning across 3 floors it has a beautiful brick warehouse vibe. It reminds you of historic Berlin architecture and has a feel like no other AllSaints store. We are in the heart of the shopping district in the city centre. There is a special charm about the area and you feel it as soon as you are walking the streets. Store Location. Approximately a 30 minute journey from Berlin Central station.&lt;br&gt;&lt;br&gt;WOFÜR WIR STEHEN&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Customer is the Boss&lt;/strong&gt; Wir arbeiten als ein stolzes Team zusammen um für unsere Kunden das beste zu erreichen&lt;br&gt;&lt;br&gt;&lt;strong&gt;One Team&lt;/strong&gt; Wir sind gut vernetzt und ermutigen andere, ihre Ideen zu teilen&lt;br&gt;&lt;br&gt;&lt;strong&gt;We Do What We Say We Will&lt;/strong&gt; Wir kennen unsere Ziele und arbeiten mit einem klaren Plan vor den Augen&lt;br&gt;&lt;br&gt;&lt;strong&gt;We Are Responsible&lt;/strong&gt; Wir sind uns bewusst was wir tun, verstehen die Auswirkungen, die wir auf andere haben, und blicken positiv in die Zukunft

AllSaints

Mission