Large

Healthcare IT should work for clinicians, not against them. We’re Altera Digital Health and we’re committed to bringing next-level healthcare within in reach through everyday achievements. Our solutions are designed with a people-first methodology and create positive progress for our clients, their patients and their communities.

Technology

Altera Digital Health

Bringing next-level healthcare within reach.

You should have a degree, relevant certifications, Canadian clinical experience, strong organizational and communication skills, MS Office proficiency, and the ability to manage multiple projects.

You will manage project timelines and budgets, define scope, mitigate risks, communicate with stakeholders, and drive team motivation to ensure successful project delivery.

Business, Operations & Strategy

Ottawa

Overview The project manager will drive execution of Canadian projects, ensuring that commitments are delivered on time, within scope, to budget, and to the required quality standards. They will proactively work with the project team and stakeholders to ensure solutions are delivered in a manner that achieves business/contractual obligations and solidify client/key stakeholder satisfaction. This is a Remote role in Canada. Responsibilities * Delivers projects on schedule and within budget as specified by project plans. * Ensures the use of appropriate processes and standards throughout the project lifecycle. * Manages project risks through prioritization, planning, up to delivery. * Defines a communication plan suitable to the project size and importance. * Ensures that the project scope is clearly defined and documented at the onset of the project. * Manages scope changes and change requests escalating internally and externally as necessary impacts on costs, schedules, and deliverables. * Anticipates and communicates the impact of project decisions and actions on client commitments / expectations. * Creates and monitors risk logs and actively mitigates all risks. * Demonstrates project control through disciplined measurement, assessment, planning, and reporting. * Establishes trusted relationships with the project team, key influencers/stakeholders, and executive leadership. * Consistently completes project status and reporting, both written and via meetings, as appropriate. * Builds relationships across organizational functions (internal and external, as required by the project) at various levels including but not limited to decision makers. * Motivates the team to drive toward success and find ways to overcome difficulties. * Shares and encourages others to share and use the lessons learned from project. * Identifies, suggests, and implements improvements to processes. Qualifications Academic and Professional Qualifications: * Bachelor's Degree (Preferred) * PMP, PMI-ACP, or PRINCE2 PMP, PMI-ACP, PRINCE2 or similar project management certification (Preferred) * Lean Six Sigma, Scrum, or SAFe For development PMs: Lean Six Sigma, Scrum, or SAFe certification (Preferred) Experience: * 4-7 years relevant work experience * Canadian Clinical Healthcare experience * Knowledge of Altera's Sunrise Clinical Manager * Reside in Canada * Strong organization and time management skills. * Great analytical and problem-solving skills with a high attention to detail * Great communication, presentation, and interpersonal skills, and ability to work with diverse personality types. * Ability to manage multiple projects and deadlines simultaneously * Build and maintain strong and trusting relationships with team and stakeholders. * Must be self-motivated, creative, and efficient in proposing solutions to complex, time-critical problems * Good negotiation skills with the ability to facilitate discussion, identify alternative approaches, and resolve conflicts * Ability to identify and remove impediments, as well as prevent distractions for the team * Strong conviction in the role of project management and willingness to take on challenges * MS Office Suite skills are required (MS Project, PowerPoint, Word, Excel, Teams) Travel Requirements: * Up to 50% travel may be required * May require other travel for business needs Working Arrangements: * Work is performed in a remote environment Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $91,330—$95,000 CAD

OverviewThe project manager will drive execution of Canadian projects, ensuring that commitments are delivered on time, within scope, to budget, and to the required quality standards. They will proactively work with the project team and stakeholders to ensure solutions are delivered in a manner that achieves business/contractual obligations and solidify client/key stakeholder satisfaction.This is a Remote role in Canada.Responsibilities * Delivers projects on schedule and within budget as specified by project plans. * Ensures the use of appropriate processes and standards throughout the project lifecycle. * Manages project risks through prioritization, planning, up to delivery. * Defines a communication plan suitable to the project size and importance. * Ensures that the project scope is clearly defined and documented at the onset of the project. * Manages scope changes and change requests escalating internally and externally as necessary impacts on costs, schedules, and deliverables. * Anticipates and communicates the impact of project decisions and actions on client commitments / expectations. * Creates and monitors risk logs and actively mitigates all risks. * Demonstrates project control through disciplined measurement, assessment, planning, and reporting. * Establishes trusted relationships with the project team, key influencers/stakeholders, and executive leadership. * Consistently completes project status and reporting, both written and via meetings, as appropriate. * Builds relationships across organizational functions (internal and external, as required by the project) at various levels including but not limited to decision makers. * Motivates the team to drive toward success and find ways to overcome difficulties. * Shares and encourages others to share and use the lessons learned from project. * Identifies, suggests, and implements improvements to processes.      QualificationsAcademic and Professional Qualifications: * Bachelor's Degree (Preferred) * PMP, PMI-ACP, or PRINCE2 PMP, PMI-ACP, PRINCE2 or similar project management certification (Preferred) * Lean Six Sigma, Scrum, or SAFe For development PMs: Lean Six Sigma, Scrum, or SAFe certification (Preferred)      Experience: * 4-7 years relevant work experience * Canadian Clinical Healthcare experience * Knowledge of Altera's Sunrise Clinical Manager * Reside in Canada * Strong organization and time management skills. * Great analytical and problem-solving skills with a high attention to detail * Great communication, presentation, and interpersonal skills, and ability to work with diverse personality types. * Ability to manage multiple projects and deadlines simultaneously * Build and maintain strong and trusting relationships with team and stakeholders. * Must be self-motivated, creative, and efficient in proposing solutions to complex, time-critical problems * Good negotiation skills with the ability to facilitate discussion, identify alternative approaches, and resolve conflicts * Ability to identify and remove impediments, as well as prevent distractions for the team * Strong conviction in the role of project management and willingness to take on challenges * MS Office Suite skills are required (MS Project, PowerPoint, Word, Excel, Teams)      Travel Requirements: * Up to 50% travel may be required * May require other travel for business needs      Working Arrangements: * Work is performed in a remote environment      Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.Salary Range$91,330—$95,000 CAD

Project Manager - Remote - Altera Digital Health

Project Manager - Remote

You need a bachelor's degree, 2-4 years of business process support, 1-2 years in EHR, skills in requirements analysis, documentation, Agile principles, and potential travel.

You will gather business requirements, translate them into specifications, liaise with stakeholders, configure applications, support users, and collaborate with development teams on projects.

IT & Cybersecurity

Overview The position is responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and quality standards. This is a remote position in Canada. Responsibilities * Work under the direction of the Manager to provide application solutions for assigned business areas. * Possess functional knowledge of assigned application technology. * Interact with business stakeholders and subject matter experts to solicit business requirements. * Serve liaison role between application technology vendors, internal IS groups, and business users. * Translate business requirements into user story maps, product-specific designs and configuration, detailed requirement specifications and use cases. * Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by development teams. * Interact with development teams during the software build and/or configuration process and testing process. * Perform functional application configuration and configure /run reports at user request. * Ensure programs meet business specifications. * Demonstrate new functionality to business users seeking inputs on future direction. * Review vendor provided documentation and user manuals needed to support the product. * Directly interface with business users by responding to support calls escalated by the Service Desk. * Participate in user focus groups and requirements workshops, vendor training and demonstrations. Qualifications Academic and Professional Qualifications: * Bachelor's degree or equivalent/years of experience required. Experience: * 2-4 years practical experience in providing business process and functional support for assigned product preferred. * 1-2 years clinical experience or EHR support. * Experience of requirements elicitation and analysis, stakeholder assessments as well as process modelling techniques. * Experience of business analysis documentation. * Experience working with Agile Principles is an asset. Travel Requirements: * May require other travel for business needs. Working Arrangements: * Work is performed in a remote environment with minimal exposure to health or safety hazards. Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $57,810—$97,000 CAD

OverviewThe position is responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and quality standards.This is a remote position in Canada.Responsibilities * Work under the direction of the Manager to provide application solutions for assigned business areas. * Possess functional knowledge of assigned application technology. * Interact with business stakeholders and subject matter experts to solicit business requirements. * Serve liaison role between application technology vendors, internal IS groups, and business users. * Translate business requirements into user story maps, product-specific designs and configuration, detailed requirement specifications and use cases. * Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by development teams. * Interact with development teams during the software build and/or configuration process and testing process. * Perform functional application configuration and configure /run reports at user request. * Ensure programs meet business specifications. * Demonstrate new functionality to business users seeking inputs on future direction. * Review vendor provided documentation and user manuals needed to support the product. * Directly interface with business users by responding to support calls escalated by the Service Desk. * Participate in user focus groups and requirements workshops, vendor training and demonstrations.      QualificationsAcademic and Professional Qualifications: * Bachelor's degree or equivalent/years of experience required.      Experience: * 2-4 years practical experience in providing business process and functional support for assigned product preferred. * 1-2 years clinical experience or EHR support. * Experience of requirements elicitation and analysis, stakeholder assessments as well as process modelling techniques. * Experience of business analysis documentation. * Experience working with Agile Principles is an asset.      Travel Requirements: * May require other travel for business needs.      Working Arrangements: * Work is performed in a remote environment with minimal exposure to health or safety hazards.      Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.Salary Range$57,810—$97,000 CAD

Business Analyst - Remote - Altera Digital Health

Ottawa, Ontario, Canada

&lt;strong&gt;Overview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The position is responsible for creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and quality standards.&lt;br&gt;&lt;br&gt;&lt;strong&gt;This is a remote position in Canada.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Work under the direction of the Manager to provide application solutions for assigned business areas.&lt;/li&gt;&lt;li&gt;Possess functional knowledge of assigned application technology.&lt;/li&gt;&lt;li&gt;Interact with business stakeholders and subject matter experts to solicit business requirements.&lt;/li&gt;&lt;li&gt;Serve liaison role between application technology vendors, internal IS groups, and business users.&lt;/li&gt;&lt;li&gt;Translate business requirements into user story maps, product-specific designs and configuration, detailed requirement specifications and use cases.&lt;/li&gt;&lt;li&gt;Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by development teams.&lt;/li&gt;&lt;li&gt;Interact with development teams during the software build and/or configuration process and testing process.&lt;/li&gt;&lt;li&gt;Perform functional application configuration and configure /run reports at user request.&lt;/li&gt;&lt;li&gt;Ensure programs meet business specifications.&lt;/li&gt;&lt;li&gt;Demonstrate new functionality to business users seeking inputs on future direction.&lt;/li&gt;&lt;li&gt;Review vendor provided documentation and user manuals needed to support the product.&lt;/li&gt;&lt;li&gt;Directly interface with business users by responding to support calls escalated by the Service Desk.&lt;/li&gt;&lt;li&gt;Participate in user focus groups and requirements workshops, vendor training and demonstrations.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Academic and Professional Qualifications:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Bachelor's degree or equivalent/years of experience required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Experience:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;2-4 years practical experience in providing business process and functional support for assigned product preferred.&lt;/li&gt;&lt;li&gt;1-2 years clinical experience or EHR support.&lt;/li&gt;&lt;li&gt;Experience of requirements elicitation and analysis, stakeholder assessments as well as process modelling techniques.&lt;/li&gt;&lt;li&gt;Experience of business analysis documentation.&lt;/li&gt;&lt;li&gt;Experience working with Agile Principles is an asset.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Travel Requirements:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;May require other travel for business needs.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Working Arrangements:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Work is performed in a remote environment with minimal exposure to health or safety hazards.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.&lt;br&gt;&lt;br&gt;Salary Range&lt;br&gt;&lt;br&gt;$57,810—$97,000 CAD

Business Analyst - Remote

Canada

You need an Associate/Bachelor's in IT or related field, 2-5 years experience, strong communication and analytical skills, attention to detail, and must be authorized to work in the US.

You will assist with system maintenance, troubleshoot technical issues, document processes, perform application configuration, resolve support calls, and ensure program compliance with standards.

Healthcare

Mobile

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. I.T. Computer Operator Springhill Medical Center via Altera Managed Services Altera managed services IT Team located at Springhill Medical Center in Mobile, Alabama is seeking entry-level candidate with IT experience. You will join a highly motivated IT team responsible for daily operations, maintenance and implementations of new systems. This includes systems such as the clinical EHR, financial management, supply chain management, payroll/human resource, interface engines and more. The positions provide a range of technical and functional software services. This is an exciting opportunity to work for one of the largest healthcare information technology companies. Altera Digital health provides managed services to Springhill Medical Center's facilities and is located on the hospital's main site in beautiful midtown Mobile, AL. Summary: The IT Computer Operator is responsible for supporting business processes and developing/maintaining technical systems. Key Responsibilities * Assist Database Administrators, Developers and Engineers with daily processes and maintenance of technical systems * Troubleshoot basic-to-complex technical issues while providing thorough documentation and excellent communication to the customer * Codes, tests, debugs, implements, and documents programs or technical configuration * Ensure programs meet technical specifications and standards * Interact with Business and clinical representatives during the software build or configuration and testing process * Perform technical application configuration and configure /run reports at user request * Assist in resolving support calls escalated by the Service Desk * Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work Qualifications * Associate/Bachelor's Degree in Information Systems, Computer Science or other relevant combination of training and experience. * 2-5 years industry experience preferred * Excellent communication skills, strong analytical and technical capabilities, stay current with technology trends a must * Ability to easily learn and support new systems and applications * Thorough attention to detail, superb work ethic, organized with great time management skills * Must be authorized to work in the US Location: On Site - Mobile, AL Duration: Full-Time Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $40,000-$45,906 USD Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If You Would Like To Contact Us Regarding The Accessibility Of Our Website Or Need Assistance Completing The Application Process, Please Contact Us At HR.Recruiting@AlteraHealth.com

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.I.T. Computer OperatorSpringhill Medical Center via Altera Managed ServicesAltera managed services IT Team located at Springhill Medical Center in Mobile, Alabama is seeking entry-level candidate with IT experience. You will join a highly motivated IT team responsible for daily operations, maintenance and implementations of new systems. This includes systems such as the clinical EHR, financial management, supply chain management, payroll/human resource, interface engines and more. The positions provide a range of technical and functional software services. This is an exciting opportunity to work for one of the largest healthcare information technology companies. Altera Digital health provides managed services to Springhill Medical Center's facilities and is located on the hospital's main site in beautiful midtown Mobile, AL.Summary: The IT Computer Operator is responsible for supporting business processes and developing/maintaining technical systems.Key Responsibilities * Assist Database Administrators, Developers and Engineers with daily processes and maintenance of technical systems * Troubleshoot basic-to-complex technical issues while providing thorough documentation and excellent communication to the customer * Codes, tests, debugs, implements, and documents programs or technical configuration * Ensure programs meet technical specifications and standards * Interact with Business and clinical representatives during the software build or configuration and testing process * Perform technical application configuration and configure /run reports at user request * Assist in resolving support calls escalated by the Service Desk * Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work      Qualifications * Associate/Bachelor's Degree in Information Systems, Computer Science or other relevant combination of training and experience. * 2-5 years industry experience preferred * Excellent communication skills, strong analytical and technical capabilities, stay current with technology trends a must * Ability to easily learn and support new systems and applications * Thorough attention to detail, superb work ethic, organized with great time management skills * Must be authorized to work in the US      Location: On Site - Mobile, ALDuration: Full-TimeOur company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.Salary Range$40,000-$45,906 USDAltera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.If You Would Like To Contact Us Regarding The Accessibility Of Our Website Or Need Assistance Completing The Application Process, Please Contact Us AtHR.Recruiting@AlteraHealth.com

Computer Operator - Altera Digital Health

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.&lt;br&gt;&lt;br&gt;I.T. Computer Operator&lt;br&gt;&lt;br&gt;Springhill Medical Center via Altera Managed Services&lt;br&gt;&lt;br&gt;Altera managed services IT Team located at Springhill Medical Center in Mobile, Alabama is seeking entry-level candidate with IT experience. You will join a highly motivated IT team responsible for daily operations, maintenance and implementations of new systems. This includes systems such as the clinical EHR, financial management, supply chain management, payroll/human resource, interface engines and more. The positions provide a range of technical and functional software services. This is an exciting opportunity to work for one of the largest healthcare information technology companies. Altera Digital health provides managed services to Springhill Medical Center's facilities and is located on the hospital's main site in beautiful midtown Mobile, AL.&lt;br&gt;&lt;br&gt;Summary: The IT Computer Operator is responsible for supporting business processes and developing/maintaining technical systems.&lt;br&gt;&lt;br&gt;Key Responsibilities&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Assist Database Administrators, Developers and Engineers with daily processes and maintenance of technical systems&lt;/li&gt;&lt;li&gt;Troubleshoot basic-to-complex technical issues while providing thorough documentation and excellent communication to the customer&lt;/li&gt;&lt;li&gt;Codes, tests, debugs, implements, and documents programs or technical configuration&lt;/li&gt;&lt;li&gt;Ensure programs meet technical specifications and standards&lt;/li&gt;&lt;li&gt;Interact with Business and clinical representatives during the software build or configuration and testing process&lt;/li&gt;&lt;li&gt;Perform technical application configuration and configure /run reports at user request&lt;/li&gt;&lt;li&gt;Assist in resolving support calls escalated by the Service Desk&lt;/li&gt;&lt;li&gt;Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Associate/Bachelor's Degree in Information Systems, Computer Science or other relevant combination of training and experience.&lt;/li&gt;&lt;li&gt;2-5 years industry experience preferred&lt;/li&gt;&lt;li&gt;Excellent communication skills, strong analytical and technical capabilities, stay current with technology trends a must&lt;/li&gt;&lt;li&gt;Ability to easily learn and support new systems and applications&lt;/li&gt;&lt;li&gt;Thorough attention to detail, superb work ethic, organized with great time management skills&lt;/li&gt;&lt;li&gt;Must be authorized to work in the US&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Location: On Site - Mobile, AL&lt;br&gt;&lt;br&gt;Duration: Full-Time&lt;br&gt;&lt;br&gt;Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.&lt;br&gt;&lt;br&gt;Salary Range&lt;br&gt;&lt;br&gt;$40,000-$45,906 USD&lt;br&gt;&lt;br&gt;Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.&lt;br&gt;&lt;br&gt;If You Would Like To Contact Us Regarding The Accessibility Of Our Website Or Need Assistance Completing The Application Process, Please Contact Us At&lt;br&gt;&lt;br&gt;HR.Recruiting@AlteraHealth.com

Computer Operator

You need a bachelor’s in business, 15+ years in client success/sales, 10+ in HCIT, strong leadership, strategic thinking, NPS management, and a data-driven, collaborative approach.

You will build client relationships, lead a team, drive client success strategies, ensure operational excellence, communicate effectively, and leverage data for continual improvement.

Customer Relations

Sales & Business Development

Toronto

* VICE PRESIDENT, CLIENT SUCCESS – SUNRISE*** Sunrise™ | Altera Digital Health (alterahealth.com) Remote U.S. or Canadian-based Role Altera Digital Health is searching for a seasoned and visionary VP, Client Success to lead our U.S. client success organization. This leadership role requires the development and execution of a strategic vision that ensures exceptional value realization for clients leveraging our digital health solutions. KEY RESPONSIBILITIES * Be a Client Champion: You will foster strong relationships with key U.S. client executives, serving as their primary point of contact and ensuring the delivery of their technical and operational needs. You'll find a balance between advocating for clients internally and setting realistic expectations. * Lead a High-Performing Leadership Team: You will provide strategic direction and guidance to your Directors of Client Success, fostering a collaborative and accountable environment. These Directors will in turn manage Client Success Managers (CSMs). Your organization will collaborate with internal teams (Sales, Product, Implementation, Support) to guarantee a seamless client experience. * Drive Strategic Client Success: You will develop and implement a comprehensive client success strategy that aligns with Altera's business objectives. This strategy will focus on increasing client adoption, retention, and growth, while maximizing the value clients receive from our solutions. * Deliver Operational Excellence: You will oversee client onboarding, implementation, and ongoing support. You'll establish a framework to measure key performance indicators (KPIs) and demonstrate the value delivered to clients. * Be a Master Communicator: You will be able to effectively communicate with clients at all levels, from CEOs to directors of IT. You will also need to collaborate effectively with various internal stakeholders. * Embrace Data-Driven Decisions: You will leverage metrics to measure success and identify areas for improvement in the client experience. QUALIFICATIONS Education * Bachelor's degree in business management or a relevant field, or equivalent years of experience. * Master's degree preferred. Work Experience * 15+ years' progressive experience client success, sales and/or project management roles. Proven ability to take initiative, influence others, and achieve results in a matrixed environment. * 10+ years' experience in establishing and scaling high-performing client success teams in the healthcare IT (HCIT) industry. * A strong track record of success in formulating and deploying strategic client success initiatives. * A deep understanding of HCIT patient engagement and customer engagement principles. * Experience managing a Net Promoter Score (NPS) and understanding how to improve it. * Excellent leadership skills with the ability to take initiative, influence others, and achieve results in a matrixed environment. * Able to coach and develop a team to have successful client conversations at all levels. * A keen strategic thinker with the capacity to translate vision into actionable plans. A demonstrably successful track record in formulating and deploying strategic client success initiatives. * Solid ability to collaborate with individual contributors and business leaders to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results. Strong verbal and written communication skills with all levels of the organization. * A data-driven leader who leverages metrics to quantify success and identify areas for improvement. WORK LOCATION Remote U.S. or Canadian-based role TRAVEL 20-25% travel Why Altera? At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. You will join a passionate and gifted team committed to innovation and excellence. We offer a competitive compensation and benefits package and the opportunity to work in a fast-paced and dynamic environment.

 * VICE PRESIDENT, CLIENT SUCCESS – SUNRISE***      Sunrise™ | Altera Digital Health (alterahealth.com)Remote U.S. or Canadian-based RoleAltera Digital Health is searching for a seasoned and visionary VP, Client Success to lead our U.S. client success organization. This leadership role requires the development and execution of a strategic vision that ensures exceptional value realization for clients leveraging our digital health solutions.KEY RESPONSIBILITIES * Be a Client Champion: You will foster strong relationships with key U.S. client executives, serving as their primary point of contact and ensuring the delivery of their technical and operational needs. You'll find a balance between advocating for clients internally and setting realistic expectations. * Lead a High-Performing Leadership Team: You will provide strategic direction and guidance to your Directors of Client Success, fostering a collaborative and accountable environment. These Directors will in turn manage Client Success Managers (CSMs). Your organization will collaborate with internal teams (Sales, Product, Implementation, Support) to guarantee a seamless client experience. * Drive Strategic Client Success: You will develop and implement a comprehensive client success strategy that aligns with Altera's business objectives. This strategy will focus on increasing client adoption, retention, and growth, while maximizing the value clients receive from our solutions. * Deliver Operational Excellence: You will oversee client onboarding, implementation, and ongoing support. You'll establish a framework to measure key performance indicators (KPIs) and demonstrate the value delivered to clients. * Be a Master Communicator: You will be able to effectively communicate with clients at all levels, from CEOs to directors of IT. You will also need to collaborate effectively with various internal stakeholders. * Embrace Data-Driven Decisions: You will leverage metrics to measure success and identify areas for improvement in the client experience.      QUALIFICATIONSEducation * Bachelor's degree in business management or a relevant field, or equivalent years of experience. * Master's degree preferred.      Work Experience * 15+ years' progressive experience client success, sales and/or project management roles. Proven ability to take initiative, influence others, and achieve results in a matrixed environment. * 10+ years' experience in establishing and scaling high-performing client success teams in the healthcare IT (HCIT) industry. * A strong track record of success in formulating and deploying strategic client success initiatives. * A deep understanding of HCIT patient engagement and customer engagement principles. * Experience managing a Net Promoter Score (NPS) and understanding how to improve it. * Excellent leadership skills with the ability to take initiative, influence others, and achieve results in a matrixed environment. * Able to coach and develop a team to have successful client conversations at all levels. * A keen strategic thinker with the capacity to translate vision into actionable plans. A demonstrably successful track record in formulating and deploying strategic client success initiatives. * Solid ability to collaborate with individual contributors and business leaders to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results. Strong verbal and written communication skills with all levels of the organization. * A data-driven leader who leverages metrics to quantify success and identify areas for improvement.      WORK LOCATIONRemote U.S. or Canadian-based roleTRAVEL20-25% travelWhy Altera?At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. You will join a passionate and gifted team committed to innovation and excellence. We offer a competitive compensation and benefits package and the opportunity to work in a fast-paced and dynamic environment.

Vice President Client Success - Sunrise / Remote - Altera Digital Health

Toronto, Ontario, Canada

&lt;ul&gt;&lt;li&gt;VICE PRESIDENT, CLIENT SUCCESS – SUNRISE***&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;Sunrise™ | Altera Digital Health (alterahealth.com)&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;em&gt;Remote U.S. or Canadian-based Role&lt;br&gt;&lt;br&gt;&lt;/em&gt;Altera Digital Health is searching for a seasoned and visionary VP, Client Success to lead our U.S. client success organization. This leadership role requires the development and execution of a strategic vision that ensures exceptional value realization for clients leveraging our digital health solutions.&lt;br&gt;&lt;br&gt;&lt;strong&gt;KEY RESPONSIBILITIES &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;&lt;strong&gt;Be a Client Champion:&lt;/strong&gt; You will foster strong relationships with key U.S. client executives, serving as their primary point of contact and ensuring the delivery of their technical and operational needs. You'll find a balance between advocating for clients internally and setting realistic expectations.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Lead a High-Performing Leadership Team:&lt;/strong&gt; You will provide strategic direction and guidance to your Directors of Client Success, fostering a collaborative and accountable environment. These Directors will in turn manage Client Success Managers (CSMs). Your organization will collaborate with internal teams (Sales, Product, Implementation, Support) to guarantee a seamless client experience.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Drive Strategic Client Success:&lt;/strong&gt; You will develop and implement a comprehensive client success strategy that aligns with Altera's business objectives. This strategy will focus on increasing client adoption, retention, and growth, while maximizing the value clients receive from our solutions.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Deliver Operational Excellence:&lt;/strong&gt; You will oversee client onboarding, implementation, and ongoing support. You'll establish a framework to measure key performance indicators (KPIs) and demonstrate the value delivered to clients.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Be a Master Communicator:&lt;/strong&gt; You will be able to effectively communicate with clients at all levels, from CEOs to directors of IT. You will also need to collaborate effectively with various internal stakeholders.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Embrace Data-Driven Decisions:&lt;/strong&gt; You will leverage metrics to measure success and identify areas for improvement in the client experience.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;QUALIFICATIONS &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Education&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Bachelor's degree in business management or a relevant field, or equivalent years of experience.&lt;/li&gt;&lt;li&gt;Master's degree preferred.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Work Experience&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;15+ years' progressive experience client success, sales and/or project management roles. Proven ability to take initiative, influence others, and achieve results in a matrixed environment.&lt;/li&gt;&lt;li&gt;10+ years' experience in establishing and scaling high-performing client success teams in the healthcare IT (HCIT) industry.&lt;/li&gt;&lt;li&gt;A strong track record of success in formulating and deploying strategic client success initiatives.&lt;/li&gt;&lt;li&gt;A deep understanding of HCIT patient engagement and customer engagement principles.&lt;/li&gt;&lt;li&gt;Experience managing a Net Promoter Score (NPS) and understanding how to improve it.&lt;/li&gt;&lt;li&gt;Excellent leadership skills with the ability to take initiative, influence others, and achieve results in a matrixed environment.&lt;/li&gt;&lt;li&gt;Able to coach and develop a team to have successful client conversations at all levels.&lt;/li&gt;&lt;li&gt;A keen strategic thinker with the capacity to translate vision into actionable plans. A demonstrably successful track record in formulating and deploying strategic client success initiatives.&lt;/li&gt;&lt;li&gt;Solid ability to collaborate with individual contributors and business leaders to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results. Strong verbal and written communication skills with all levels of the organization.&lt;/li&gt;&lt;li&gt;A data-driven leader who leverages metrics to quantify success and identify areas for improvement.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;WORK LOCATION &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Remote U.S. or Canadian-based role&lt;br&gt;&lt;br&gt;&lt;strong&gt;TRAVEL &lt;br&gt;&lt;br&gt;&lt;/strong&gt;20-25% travel&lt;br&gt;&lt;br&gt;&lt;strong&gt;Why Altera?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. You will join a passionate and gifted team committed to innovation and excellence. We offer a competitive compensation and benefits package and the opportunity to work in a fast-paced and dynamic environment.

Vice President Client Success - Sunrise / Remote

You need a finance degree, 3-5 years as a financial analyst managing P&L, strong analytical skills, Excel proficiency, ERP experience, and excellent communication skills in a fast-paced environment.

You will prepare financial forecasts, conduct variance analysis, support business unit leaders, ensure timely month-end closes, and respond to ad-hoc financial requests while driving process improvements.

Accounting & Tax

Banking & Finance

* FINANCIAL ANALYST - FP&A*** Remote U.S. Or Canadian Role – Eastern/Central Time Zone Preferred ABOUT THE ROLE We are seeking a highly motivated, analytical Financial Analyst to join our growing team. In this role, you will play a key role in supporting one or more of our software vertical business units within Altera. The purpose of this role is to develop strong partnerships with business unit leadership to drive financial performance and provide decision support. KEY RESPONSIBILITIES * Financial Reporting and Analysis: You will work jointly with BU leadership to prepare detailed monthly financial forecasts, including developing and maintaining client revenue models to ensure accurate projection of revenue from backlog and sales forecasts, as well as detailed cost forecasting. In addition, you will prepare and present detailed monthly reporting packages to various levels of leadership inclusive of variance analysis, financial insights and other key performance metrics. You will conduct monthly business unit reviews with business unit leadership and executive management. * Month-end Close: You will ensure the timely and accurate completion of month-end closing procedures, detailed variance analysis, and quarterly deliverables related to quarter and year-end audit procedures and demands. * Business Unit Support: You will develop strong partnerships with business unit leadership and provide them with the financial information and analysis they need to drive business unit financial performance. * Ad hoc Analysis: You will respond to ad-hoc requests for financial data and analysis from various stakeholders, and you'll consult to identify and implement areas for process improvements within finance and across their business units. QUALIFICATIONS * Bachelor's degree in finance, accounting or a related field, or equivalent years of experience. * 3-5 years of experience in a financial analyst role, with experience managing a full P&L. * Strong analytical and problem-solving skills, with a mature and proactive approach to responsibilities. * Excellent communication and interpersonal skills, with the ability to present financial information to both technical and non-technical audiences at all levels. * Experience working in a fast-paced environment and managing multiple priorities. * Able to work independently and as part of a team, including working effectively and positively in a matrix environment. * Proficient in Microsoft Excel, with experience using various formulas and functions. * Experience with one or more ERPs (Oracle, SAP, Great Plains, etc.) and financial reporting tools, i.e. Hyperion, TM1 preferred. * Experience supporting a software industry business preferred TRAVEL Travel for this role is minimal. WORK LOCATION This is a remote U.S. or Canadian-based role. The ideal candidate will be located in either the Eastern or Central time zone. Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $60,000—$70,000 CAD

 * FINANCIAL ANALYST - FP&A***      Remote U.S. Or Canadian Role – Eastern/Central Time Zone PreferredABOUT THE ROLEWe are seeking a highly motivated, analytical Financial Analyst to join our growing team. In this role, you will play a key role in supporting one or more of our software vertical business units within Altera. The purpose of this role is to develop strong partnerships with business unit leadership to drive financial performance and provide decision support.KEY RESPONSIBILITIES * Financial Reporting and Analysis: You will work jointly with BU leadership to prepare detailed monthly financial forecasts, including developing and maintaining client revenue models to ensure accurate projection of revenue from backlog and sales forecasts, as well as detailed cost forecasting. In addition, you will prepare and present detailed monthly reporting packages to various levels of leadership inclusive of variance analysis, financial insights and other key performance metrics. You will conduct monthly business unit reviews with business unit leadership and executive management. * Month-end Close: You will ensure the timely and accurate completion of month-end closing procedures, detailed variance analysis, and quarterly deliverables related to quarter and year-end audit procedures and demands. * Business Unit Support: You will develop strong partnerships with business unit leadership and provide them with the financial information and analysis they need to drive business unit financial performance. * Ad hoc Analysis: You will respond to ad-hoc requests for financial data and analysis from various stakeholders, and you'll consult to identify and implement areas for process improvements within finance and across their business units.      QUALIFICATIONS * Bachelor's degree in finance, accounting or a related field, or equivalent years of experience. * 3-5 years of experience in a financial analyst role, with experience managing a full P&L. * Strong analytical and problem-solving skills, with a mature and proactive approach to responsibilities. * Excellent communication and interpersonal skills, with the ability to present financial information to both technical and non-technical audiences at all levels. * Experience working in a fast-paced environment and managing multiple priorities. * Able to work independently and as part of a team, including working effectively and positively in a matrix environment. * Proficient in Microsoft Excel, with experience using various formulas and functions. * Experience with one or more ERPs (Oracle, SAP, Great Plains, etc.) and financial reporting tools, i.e. Hyperion, TM1 preferred. * Experience supporting a software industry business preferred      TRAVELTravel for this role is minimal.WORK LOCATIONThis is a remote U.S. or Canadian-based role. The ideal candidate will be located in either the Eastern or Central time zone.Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.Salary Range$60,000—$70,000 CAD

Financial Analyst - FP&A Healthcare Software / Remote - Altera Digital Health

&lt;ul&gt;&lt;li&gt;FINANCIAL ANALYST - FP&amp;amp;A***&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Remote U.S. Or Canadian Role – Eastern/Central Time Zone Preferred&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;ABOUT THE ROLE&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are seeking a highly motivated, analytical Financial Analyst to join our growing team. In this role, you will play a key role in supporting one or more of our software vertical business units within Altera. The purpose of this role is to develop strong partnerships with business unit leadership to drive financial performance and provide decision support.&lt;br&gt;&lt;br&gt;&lt;strong&gt;KEY RESPONSIBILITIES &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;&lt;strong&gt;Financial Reporting and Analysis:&lt;/strong&gt; You will work jointly with BU leadership to prepare detailed monthly financial forecasts, including developing and maintaining client revenue models to ensure accurate projection of revenue from backlog and sales forecasts, as well as detailed cost forecasting. In addition, you will prepare and present detailed monthly reporting packages to various levels of leadership inclusive of variance analysis, financial insights and other key performance metrics. You will conduct monthly business unit reviews with business unit leadership and executive management.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Month-end Close:&lt;/strong&gt; You will ensure the timely and accurate completion of month-end closing procedures, detailed variance analysis, and quarterly deliverables related to quarter and year-end audit procedures and demands.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Business Unit Support:&lt;/strong&gt; You will develop strong partnerships with business unit leadership and provide them with the financial information and analysis they need to drive business unit financial performance.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Ad hoc Analysis:&lt;/strong&gt; You will respond to ad-hoc requests for financial data and analysis from various stakeholders, and you'll consult to identify and implement areas for process improvements within finance and across their business units.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;QUALIFICATIONS&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Bachelor's degree in finance, accounting or a related field, or equivalent years of experience.&lt;/li&gt;&lt;li&gt;3-5 years of experience in a financial analyst role, with experience managing a full P&amp;amp;L.&lt;/li&gt;&lt;li&gt;Strong analytical and problem-solving skills, with a mature and proactive approach to responsibilities.&lt;/li&gt;&lt;li&gt;Excellent communication and interpersonal skills, with the ability to present financial information to both technical and non-technical audiences at all levels.&lt;/li&gt;&lt;li&gt;Experience working in a fast-paced environment and managing multiple priorities.&lt;/li&gt;&lt;li&gt;Able to work independently and as part of a team, including working effectively and positively in a matrix environment.&lt;/li&gt;&lt;li&gt;Proficient in Microsoft Excel, with experience using various formulas and functions.&lt;/li&gt;&lt;li&gt;Experience with one or more ERPs (Oracle, SAP, Great Plains, etc.) and financial reporting tools, i.e. Hyperion, TM1 preferred.&lt;/li&gt;&lt;li&gt;Experience supporting a software industry business preferred&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;TRAVEL &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Travel for this role is minimal.&lt;br&gt;&lt;br&gt;&lt;strong&gt;WORK LOCATION &lt;br&gt;&lt;br&gt;&lt;/strong&gt;This is a remote U.S. or Canadian-based role. The ideal candidate will be located in either the Eastern or Central time zone.&lt;br&gt;&lt;br&gt;Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.&lt;br&gt;&lt;br&gt;Salary Range&lt;br&gt;&lt;br&gt;$60,000—$70,000 CAD

Altera Digital Health

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