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Business Analyst - Remote

  • Job
    Full-time
    Junior & Mid Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Ottawa
    Remote

AI generated summary

  • You need a bachelor's degree, 2-4 years of business process support, 1-2 years in EHR, skills in requirements analysis, documentation, Agile principles, and potential travel.
  • You will gather business requirements, translate them into specifications, liaise with stakeholders, configure applications, support users, and collaborate with development teams on projects.

Requirements

  • Bachelor's degree or equivalent/years of experience required.
  • 2-4 years practical experience in providing business process and functional support for assigned product preferred.
  • 1-2 years clinical experience or EHR support.
  • Experience of requirements elicitation and analysis, stakeholder assessments as well as process modelling techniques.
  • Experience of business analysis documentation.
  • Experience working with Agile Principles is an asset.
  • May require other travel for business needs.
  • Work is performed in a remote environment with minimal exposure to health or safety hazards.

Responsibilities

  • Work under the direction of the Manager to provide application solutions for assigned business areas.
  • Possess functional knowledge of assigned application technology.
  • Interact with business stakeholders and subject matter experts to solicit business requirements.
  • Serve liaison role between application technology vendors, internal IS groups, and business users.
  • Translate business requirements into user story maps, product-specific designs and configuration, detailed requirement specifications and use cases.
  • Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by development teams.
  • Interact with development teams during the software build and/or configuration process and testing process.
  • Perform functional application configuration and configure /run reports at user request.
  • Ensure programs meet business specifications.
  • Demonstrate new functionality to business users seeking inputs on future direction.
  • Review vendor provided documentation and user manuals needed to support the product.
  • Directly interface with business users by responding to support calls escalated by the Service Desk.
  • Participate in user focus groups and requirements workshops, vendor training and demonstrations.

FAQs

Is this position fully remote?

Yes, this position is fully remote in Canada.

What are the primary responsibilities of the Business Analyst?

The primary responsibilities include creating business and functional requirements for technology solutions, interacting with business stakeholders, translating requirements into user stories, delivering functional specifications, and supporting development teams.

What qualifications are required for this position?

A bachelor's degree or equivalent years of experience is required.

What type of experience is preferred for this role?

Preferred experience includes 2-4 years of practical experience in business process and functional support, 1-2 years of clinical experience or EHR support, experience in requirements elicitation and analysis, and familiarity with Agile principles.

Are there any travel requirements for this role?

Yes, there may be travel required for business needs.

What working conditions can I expect in this remote position?

The work is performed in a remote environment with minimal exposure to health or safety hazards.

What is the salary range for this position?

The salary range for this position is $57,810—$97,000 CAD.

Will I have to interact with vendors in this role?

Yes, you will serve as a liaison between application technology vendors, internal IS groups, and business users.

Is experience with Agile methodologies considered an asset?

Yes, experience working with Agile principles is considered an asset for this role.

Will I need to provide support to business users?

Yes, you will directly interface with business users, responding to support calls escalated by the Service Desk.

Bringing next-level healthcare within reach.

Technology
Industry
5001-10,000
Employees

Mission & Purpose

Healthcare IT should work for clinicians, not against them. We’re Altera Digital Health and we’re committed to bringing next-level healthcare within in reach through everyday achievements. Our solutions are designed with a people-first methodology and create positive progress for our clients, their patients and their communities.