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Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments.

We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day.  

Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond. 

Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.  

Energy

Biffa 

We’re here to change the way people think about waste.

You must have NEBOSH Environmental Management, experience in waste management/anaerobic digestion, lab skills in sampling/testing, knowledge of odour control, and a degree in environmental science/engineering.

You will monitor environmental compliance, oversee permits, conduct impact assessments, deliver training, manage incidents, improve EMS, engage stakeholders, and optimize odour control systems.

Sustainability

<div>
 Changing the way people think about waste.
 At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ colleagues around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
 That is why we’re the UK’s No. 1 choice for business waste management.
 Help us make a difference as a Environmental Compliance Officer at Biffa Horsham.
 The days of work for this position are Monday to Friday.
 A quick look at the role.
 We are seeking a skilled and dedicated Environmental Compliance Officer to join our team at the Biffa West Sussex MBT plant. As the Environmental Compliance Officer, you will be responsible for ensuring that the plant operations comply with all relevant environmental regulations and standards. Your primary focus will be on monitoring, assessing, and reporting on various aspects of environmental compliance, with the goal of maintaining the highest standards of sustainability and minimizing the plant's environmental impact.
 Why it’s an opportunity not to be wasted.
 <ul>
 <li>Environmental Compliance Monitoring: Conduct regular inspections and audits of the MBT Plant to assess compliance with environmental regulations, permits, and licenses. Monitor air and water quality, waste management practices, noise levels, digestate quality and other relevant parameters.</li>
 <li>Regulatory Compliance: Stay up to date with UK environmental legislation and regulations applicable to the MBT plant. Interpret and communicate the requirements to plant personnel, ensuring full compliance in all operational activities.</li>
 <li>Permitting and Reporting: Oversee the preparation and submission of environmental permits, registrations, and reports to the appropriate regulatory bodies. Ensure accurate and timely reporting of environmental performance indicators, such as emissions, waste returns, and energy consumption.</li>
 <li>Environmental Impact Assessments: Coordinate and conduct environmental impact assessments for new projects, modifications, or expansions of the MBT plant. Identify potential environmental risks and develop mitigation strategies.</li>
 <li>Training and Awareness: Develop and deliver training programs to educate plant staff on environmental policies, procedures, and best practices. Promote environmental awareness and encourage employee engagement in sustainability initiatives.</li>
 <li>Incident Management: Respond promptly to environmental incidents or emergencies, investigate their causes, and implement corrective actions to prevent reoccurrence. Liaise with relevant authorities, agencies, and stakeholders as required.</li>
 <li>Environmental Management Systems: Contribute to the development, implementation, and maintenance of an effective Environmental Management System (EMS). Continuously evaluate and improve environmental performance by recommending and implementing sustainable practices.</li>
 <li>Stakeholder Engagement: Collaborate with internal and external stakeholders, including local communities, regulatory agencies, and environmental organizations. Represent the MBT plant in discussions and meetings related to environmental compliance matters.</li>
 <li>Improvement activities: Engage with the engineering teams to improve and optimise the odour control systems.</li>
 </ul>
 Requirements
 Here’s what we require:
 <ul>
 <li>NEBOSH Environmental Management (or working towards)</li>
 <li>Experience of working in waste management and / or anaerobic digestion plants.</li>
 <li>Laboratory experience – understanding solid / liquid sampling and testing procedure.</li>
 <li>Working knowledge of: - Odour control systems - Anaerobic digestion - Effluent treatment - Emissions monitoring.</li>
 </ul>
 Desirable:
 <ul>
 <li>Bachelor's degree or higher in environmental science, engineering, or a related field.</li>
 <li>Previous experience in environmental compliance</li>
 </ul>
 Benefits
 And here’s why you’ll love it at Biffa.
 <ul>
 <li>Competitive salary</li>
 <li>Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.</li>
 <li>Generous pension scheme.</li>
 <li>Retail and leisure discounts.</li>
 <li>Holiday and travel discounts.</li>
 <li>Life cover.</li>
 </ul>
 Dedicated to diversity.
 Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
</div>


 Changing the way people think about waste.
 At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ colleagues around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
 That is why we’re the UK’s No. 1 choice for business waste management.
 Help us make a difference as a Environmental Compliance Officer at Biffa Horsham.
 The days of work for this position are Monday to Friday.
  A quick look at the role.
 We are seeking a skilled and dedicated Environmental Compliance Officer to join our team at the Biffa West Sussex MBT plant. As the Environmental Compliance Officer, you will be responsible for ensuring that the plant operations comply with all relevant environmental regulations and standards. Your primary focus will be on monitoring, assessing, and reporting on various aspects of environmental compliance, with the goal of maintaining the highest standards of sustainability and minimizing the plant's environmental impact.
  Why it’s an opportunity not to be wasted.
 
  Environmental Compliance Monitoring: Conduct regular inspections and audits of the MBT Plant to assess compliance with environmental regulations, permits, and licenses. Monitor air and water quality, waste management practices, noise levels, digestate quality and other relevant parameters.
  Regulatory Compliance: Stay up to date with UK environmental legislation and regulations applicable to the MBT plant. Interpret and communicate the requirements to plant personnel, ensuring full compliance in all operational activities.
  Permitting and Reporting: Oversee the preparation and submission of environmental permits, registrations, and reports to the appropriate regulatory bodies. Ensure accurate and timely reporting of environmental performance indicators, such as emissions, waste returns, and energy consumption.
  Environmental Impact Assessments: Coordinate and conduct environmental impact assessments for new projects, modifications, or expansions of the MBT plant. Identify potential environmental risks and develop mitigation strategies.
  Training and Awareness: Develop and deliver training programs to educate plant staff on environmental policies, procedures, and best practices. Promote environmental awareness and encourage employee engagement in sustainability initiatives.
  Incident Management: Respond promptly to environmental incidents or emergencies, investigate their causes, and implement corrective actions to prevent reoccurrence. Liaise with relevant authorities, agencies, and stakeholders as required.
  Environmental Management Systems: Contribute to the development, implementation, and maintenance of an effective Environmental Management System (EMS). Continuously evaluate and improve environmental performance by recommending and implementing sustainable practices.
  Stakeholder Engagement: Collaborate with internal and external stakeholders, including local communities, regulatory agencies, and environmental organizations. Represent the MBT plant in discussions and meetings related to environmental compliance matters.
  Improvement activities: Engage with the engineering teams to improve and optimise the odour control systems.
 
 Requirements
  Here’s what we require:
 
  NEBOSH Environmental Management (or working towards)
  Experience of working in waste management and / or anaerobic digestion plants.
  Laboratory experience – understanding solid / liquid sampling and testing procedure.
  Working knowledge of: - Odour control systems - Anaerobic digestion - Effluent treatment - Emissions monitoring.
 
 Desirable:
 
  Bachelor's degree or higher in environmental science, engineering, or a related field.
  Previous experience in environmental compliance
 
 Benefits
  And here’s why you’ll love it at Biffa.
 
  Competitive salary
  Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
  Generous pension scheme.
  Retail and leisure discounts.
  Holiday and travel discounts.
  Life cover.
 
 Dedicated to diversity.
 Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.


Environmental Compliance Officer - Biffa 

Biffa Waste Services

Environmental Compliance Officer

You should be passionate about customers, possess excellent communication skills, attention to detail, and a positive attitude. Some customer service experience is preferred, but not essential.

You will assist customers with queries, provide resolutions, and deliver excellent service in a vibrant contact center team.

Customer Relations

Hospitality & Retail

Milton Keynes

<div>
 <h3 class="jobSectionHeader">Customer Service Representative </h3>
 A great opportunity to join our amazing customer services team in the waste and recycling industry.
 Location: Aylesbury, HP19 8DB Hours: Permanent / Full time - 37.5 hours per week Shifts : Between the hours of 7.45am - 5.30pm Monday to Friday 8am – 1pm Saturdays (Average 1 Saturday in 8) Salary: £23,000
 Working in our customer service contact centre, you will be joining a dedicated, passionate, fun and energetic team, helping customers with queries and most importantly offering them resolutions whilst delivering excellent customer service.
 We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful, but is not essential, as we will provide a comprehensive 4-week induction plan to support you.
 And here’s why you’ll love it at Biffa.
 <ul>
 <li>24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays.</li>
 <li>Generous pension</li>
 <li>Medical and dental scheme</li>
 <li>Cycle to work scheme.</li>
 <li>Retail, leisure and travel discounts</li>
 <li>Free parking on site</li>
 <li>Training and development available which opens the door to a number of great internal progression opportunities.</li>
 </ul>
 We’re here to change the way people think about waste.
 Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
 Dedicated to diversity.
 Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
</div>


 Customer Service Representative 
 A great opportunity to join our amazing customer services team in the waste and recycling industry.
  Location: Aylesbury, HP19 8DB Hours: Permanent / Full time - 37.5 hours per week Shifts : Between the hours of 7.45am - 5.30pm Monday to Friday 8am – 1pm Saturdays (Average 1 Saturday in 8)  Salary: £23,000
 Working in our customer service contact centre, you will be joining a dedicated, passionate, fun and energetic team, helping customers with queries and most importantly offering them resolutions whilst delivering excellent customer service.
 We are looking for someone who is passionate about customers, has excellent communications skills, attention to detail, a positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft office would be helpful, but is not essential, as we will provide a comprehensive 4-week induction plan to support you.
  And here’s why you’ll love it at Biffa.
 
  24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays.
  Generous pension
  Medical and dental scheme
  Cycle to work scheme.
  Retail, leisure and travel discounts
  Free parking on site
  Training and development available which opens the door to a number of great internal progression opportunities.
 
 We’re here to change the way people think about waste.
 Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
  Dedicated to diversity.
  Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.


Biffa

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