Life Insurance

Health Insurance

Health Cash Plan

Pension Plan

Performance Bonus

Share Incentive Plan

Large

BT (British Telecommunications) is a multinational telecommunications company based in the United Kingdom. They provide a wide range of communication and technology services to consumers, businesses, and government organisations. BT's offerings include broadband internet, mobile services, landline phone services, TV packages, and IT solutions. Their ultimate mission is to connect people and businesses through innovative and reliable communication and technology solutions, enabling seamless and efficient connectivity in an ever-changing digital world. BT's purpose lies in creating a connected and inclusive society by bridging the digital divide and leveraging technology to drive economic growth and social progress. Through their services and expertise, BT aims to empower individuals, businesses, and communities to thrive and achieve their full potential, ensuring that everyone can benefit from the advantages of a digitally connected world.

Telecommunications

BT Group

Communications

You must have skills in billing, communication, complaint management, problem solving, escalation management, and technical support, along with a growth mindset and effective time and stakeholder management.

You will support customer service plans, build relationships, analyze customer needs, execute procedures, and assist in continuous improvement for the team.

Customer Relations

IT & Cybersecurity

Delhi

Why this job matters<br><br>The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision.<br><br>What You’ll Be Doing<br><br>1 - Assists in the implementation of specific Customer Service management plans under supervision.<br><br>2 - Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision<br><br>3 - Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.<br><br><br> * Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.<br> * Assists in the implementation of continuous improvement opportunities to improve the customer service team processes.<br>   <br>   <br><br>The Skills You’ll Need<br><br>Billing<br><br>Communication<br><br>Complaint Management<br><br>Continuous Improvement<br><br>Customer Relationship Management<br><br>Decision Making<br><br>Escalation Management<br><br>Growth Mindset<br><br>Inclusive Leadership<br><br>Information Management<br><br>Issue Resolution<br><br>Problem Solving<br><br>Requirements Analysis<br><br>Stakeholder Management<br><br>Technical Support<br><br>Time Management<br><br>Our leadership standards<br><br>Looking in:<br><br>Leading inclusively and Safely<br><br>I inspire and build trust through self-awareness, honesty and integrity.<br><br>Owning outcomes<br><br>I take the right decisions that benefit the broader organisation.<br><br>Looking out:<br><br>Delivering for the customer<br><br>I execute brilliantly on clear priorities that add value to our customers and the wider business.<br><br>Commercially savvy<br><br>I demonstrate strong commercial focus, bringing an external perspective to decision-making.<br><br>Looking to the future:<br><br>Growth mindset<br><br>I experiment and identify opportunities for growth for both myself and the organisation.<br><br>Building for the future<br><br>I build diverse future-ready teams where all individuals can be at their best.

Why this job mattersThe Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision.What You’ll Be Doing1 - Assists in the implementation of specific Customer Service management plans under supervision.2 - Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision3 - Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues. * Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team. * Assists in the implementation of continuous improvement opportunities to improve the customer service team processes.      The Skills You’ll NeedBillingCommunicationComplaint ManagementContinuous ImprovementCustomer Relationship ManagementDecision MakingEscalation ManagementGrowth MindsetInclusive LeadershipInformation ManagementIssue ResolutionProblem SolvingRequirements AnalysisStakeholder ManagementTechnical SupportTime ManagementOur leadership standardsLooking in:Leading inclusively and SafelyI inspire and build trust through self-awareness, honesty and integrity.Owning outcomesI take the right decisions that benefit the broader organisation.Looking out:Delivering for the customerI execute brilliantly on clear priorities that add value to our customers and the wider business.Commercially savvyI demonstrate strong commercial focus, bringing an external perspective to decision-making.Looking to the future:Growth mindsetI experiment and identify opportunities for growth for both myself and the organisation.Building for the futureI build diverse future-ready teams where all individuals can be at their best.

Customer Service Support Advisor - BT Group

&lt;strong&gt;Why this job matters&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What You’ll Be Doing&lt;br&gt;&lt;br&gt;&lt;/strong&gt;1 - Assists in the implementation of specific Customer Service management plans under supervision.&lt;br&gt;&lt;br&gt;2 - Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision&lt;br&gt;&lt;br&gt;3 - Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.&lt;/li&gt;&lt;li&gt; Assists in the implementation of continuous improvement opportunities to improve the customer service team processes.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;The Skills You’ll Need&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Billing&lt;br&gt;&lt;br&gt;Communication&lt;br&gt;&lt;br&gt;Complaint Management&lt;br&gt;&lt;br&gt;Continuous Improvement&lt;br&gt;&lt;br&gt;Customer Relationship Management&lt;br&gt;&lt;br&gt;Decision Making&lt;br&gt;&lt;br&gt;Escalation Management&lt;br&gt;&lt;br&gt;Growth Mindset&lt;br&gt;&lt;br&gt;Inclusive Leadership&lt;br&gt;&lt;br&gt;Information Management&lt;br&gt;&lt;br&gt;Issue Resolution&lt;br&gt;&lt;br&gt;Problem Solving&lt;br&gt;&lt;br&gt;Requirements Analysis&lt;br&gt;&lt;br&gt;Stakeholder Management&lt;br&gt;&lt;br&gt;Technical Support&lt;br&gt;&lt;br&gt;Time Management&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our leadership standards&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Looking in:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Leading inclusively and Safely&lt;br&gt;&lt;br&gt;&lt;/strong&gt;I inspire and build trust through self-awareness, honesty and integrity.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Owning outcomes&lt;br&gt;&lt;br&gt;&lt;/strong&gt;I take the right decisions that benefit the broader organisation.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Looking out:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Delivering for the customer&lt;br&gt;&lt;br&gt;&lt;/strong&gt;I execute brilliantly on clear priorities that add value to our customers and the wider business.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Commercially savvy&lt;br&gt;&lt;br&gt;&lt;/strong&gt;I demonstrate strong commercial focus, bringing an external perspective to decision-making.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Looking to the future:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Growth mindset&lt;br&gt;&lt;br&gt;&lt;/strong&gt;I experiment and identify opportunities for growth for both myself and the organisation.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Building for the future&lt;br&gt;&lt;br&gt;&lt;/strong&gt;I build diverse future-ready teams where all individuals can be at their best.

Customer Service Support Advisor

You must excel in billing, communication, complaint management, problem-solving, stakeholder management, and decision-making, while demonstrating a growth mindset and inclusive leadership.

You will assist in managing customer service plans, build customer relationships, analyze needs, execute procedures, and support continuous improvement of service processes.

You must excel in billing, communication, complaint management, decision-making, problem-solving, technical support, and time management, while fostering relationships and continuous improvement.

You will assist in customer service plans, build customer relationships, analyze needs, execute procedures, and support process improvements.

You need procurement experience, IT software category knowledge, decision-making skills, strong communication, relationship management, business partnering, and a focus on continuous improvement.

You will deliver category plans, execute sourcing activities, manage supplier relationships, negotiate contracts, and collaborate with stakeholders to optimize costs and achieve business goals.

Dublin

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Procurement Professional - IT
</b></h1></div></div></div></div><div><div><div><div>Job Req ID: 42039
</div></div></div></div><div><div><div><div>Posting Date: 10 Dec 2024
</div></div></div></div><div><div><div><div>Function: Procurement and Supply Chain
</div></div></div></div><div><div><div><div>Unit: Finance &amp; Business Services
</div></div></div></div><div><div><div><div>Location:
Grand Canal Dock, Dublin, Ireland
</div></div></div></div><div><div><div><div>Salary: Competitive + Excellent Benefits
</div></div></div></div><div></div><div><div><div><div><p><b>Closing Date: Tuesday 24th December 2024.</b></p>
<p><b>Dublin-based with flexible smart working &ndash; Attractive salary and benefits</b></p><br>
<p></p>
<p>Are you ready to lead and revolutionize the procurement process on a global scale? At BT, we're seeking more than just a Procurement Manager; we're on the lookout for an innovator, a strategic thinker, and a visionary leader.</p><br>
<p></p>
<p>Our mission is to redefine procurement from the ground up, making it simpler, more digital, and inherently sustainable. To achieve these ambitious goals, we're assembling a diverse team of the brightest minds. In the Services Procurement Team at BT Sourced, your impact will be substantial. You are part of a team that manages over EUR 2.3 billion of BT Group's expenditure, spanning critical areas such as Facilities Management, Energy, Marketing, Professional Services, Resourcing, Fleet, and Logistics. This role isn't just about managing categories; it's about shaping the future of procurement in a way that supports BT's wider strategic objectives, contributes to sustainable practices, and harnesses the power of digital transformation.</p><br>
<p><br>
#WeSourceForABetterFuture</p>
<div><div><div><h2 class="jobSectionHeader"><b>
Why this role matters</b></h2>
</div><div><p>
The Procurement Professional is responsible for helping to drive and deliver the procurement plan and activities in <b>IT Software</b> Category including overall Category Management, Strategic Sourcing &amp; Procurement Business Partnering practice.</p>
<p>This role develops and implements Sourcing strategies, tender execution and contracting under Procurement framework, policies and procedures. This role holds strong relationships with key suppliers and internal stakeholders to ensure procurement competency and continuous value delivery.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll be doing</b></h2>
</div><div><ul><li>Responsible for the delivery of category plans and sourcing activities</li>
<li>Build and maintain category expertise, applying best practices around sourcing approach, supplier selection, total cost of ownership and negotiation tactics</li>
<li>Identify business improvements leveraging the commercial, design and process to minimise the Total Cost of Ownership</li>
<li>Collaborate with business unit teams to execute and deliver category plan and sourcing activities against key metrics</li>
<li>Adhere to procurement processes and activities with other procurement teams</li>
<li>Collaborate with internal and external stakeholders to deliver the business objectives and key transformational programmes</li>
<li>Drive and deliver end-to-end sourcing projects including complex contractual and pricing models</li>
<li>Manage relationships with key suppliers, negotiate commercial and contractual arrangements
</li><li>Work with a team of procurement professionals to deliver brilliant outcomes for BT and our customers</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>The skills you'll need</b></h2>
</div><div><ul><li>Relevant experience delivering within the Procurement function</li>
<li>Understanding of the IT Software<b> </b>Category, particularly around supplier capabilities and commercial models</li>
<li>Demonstrates a track record of decision-making capability and deliver against key metrics
</li><li>Strong communication, relationship management skills &amp; ability to influence decision making with senior stakeholders within a matrixed environment</li>
<li>Experience in business partnering and supplier relationship management</li>
<li>Demonstrates strong continuous improvement skills that exceeds customer expectations
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
</div><div><ul><li>10% on target bonus</li>
<li>25 days annual leave + bank holidays and an opportunity to buy up to five more days every year.</li>
<li>The opportunity to have access to your leadership team. They are based on site.</li>
<li>The opportunity to have scope and impact on what you do and to shape the culture of the team.</li>
<li>Hybrid working &ndash; 3 days in the office per week - with state-of-the-art offices within Grand Canal Plaza in Dublin 2.</li>
<li>BT Sourced Pension Scheme &ndash; up to 6% BT contributions.</li>
<li>Life Assurance from 1st day of employment &ndash; 4 x salary.</li>
<li>We provide healthcare cover &amp; permanent health insurance (income continuance).</li>
<li>Access to excellent training tools, programmes and communities to help you connect, learn and grow.</li>
<li>And we like it when our people do good things so there will be the opportunity to take time off for volunteering and we&rsquo;ll help with your fund raising too</li>
</ul>
</div></div></div><p><b>How to Apply</b></p><br>
<p><br>
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT. It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We<br>
look forward to receiving your application!</p><br>
<p></p>
<p>BT is an equal opportunities employer. We&rsquo;re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be &ndash; so, if you&rsquo;re selected for an interview, please let us know if there&rsquo;s any adjustments we can make that would be helpful for you.</p><br>
<p></p>
<p>#LI-BTSourced #Procureco #LI-TE1 #LI-Hybrid</p><br>
<p></p>
<p>With over 175 years of heritage, BT is now the flagship business brand of BT Group. We&rsquo;ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.</p>
<p>We&rsquo;re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it&rsquo;s not just the technology that matters, it&rsquo;s what it can do to help them build stronger, smarter, more secure businesses.</p>
<p>We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.</p>
<p>As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.</p></div></div></div></div></div><p></p>

Procurement Professional - IT
Job Req ID: 42039
Posting Date: 10 Dec 2024
Function: Procurement and Supply Chain
Unit: Finance & Business Services
Location:
Grand Canal Dock, Dublin, Ireland
Salary: Competitive + Excellent Benefits
Closing Date: Tuesday 24th December 2024.
Dublin-based with flexible smart working – Attractive salary and benefits

Are you ready to lead and revolutionize the procurement process on a global scale? At BT, we're seeking more than just a Procurement Manager; we're on the lookout for an innovator, a strategic thinker, and a visionary leader.

Our mission is to redefine procurement from the ground up, making it simpler, more digital, and inherently sustainable. To achieve these ambitious goals, we're assembling a diverse team of the brightest minds. In the Services Procurement Team at BT Sourced, your impact will be substantial. You are part of a team that manages over EUR 2.3 billion of BT Group's expenditure, spanning critical areas such as Facilities Management, Energy, Marketing, Professional Services, Resourcing, Fleet, and Logistics. This role isn't just about managing categories; it's about shaping the future of procurement in a way that supports BT's wider strategic objectives, contributes to sustainable practices, and harnesses the power of digital transformation.

#WeSourceForABetterFuture

Why this role matters

The Procurement Professional is responsible for helping to drive and deliver the procurement plan and activities in IT Software Category including overall Category Management, Strategic Sourcing & Procurement Business Partnering practice.
This role develops and implements Sourcing strategies, tender execution and contracting under Procurement framework, policies and procedures. This role holds strong relationships with key suppliers and internal stakeholders to ensure procurement competency and continuous value delivery.

What you'll be doing
Responsible for the delivery of category plans and sourcing activities
Build and maintain category expertise, applying best practices around sourcing approach, supplier selection, total cost of ownership and negotiation tactics
Identify business improvements leveraging the commercial, design and process to minimise the Total Cost of Ownership
Collaborate with business unit teams to execute and deliver category plan and sourcing activities against key metrics
Adhere to procurement processes and activities with other procurement teams
Collaborate with internal and external stakeholders to deliver the business objectives and key transformational programmes
Drive and deliver end-to-end sourcing projects including complex contractual and pricing models
Manage relationships with key suppliers, negotiate commercial and contractual arrangements
Work with a team of procurement professionals to deliver brilliant outcomes for BT and our customers
The skills you'll need
Relevant experience delivering within the Procurement function
Understanding of the IT Software Category, particularly around supplier capabilities and commercial models
Demonstrates a track record of decision-making capability and deliver against key metrics
Strong communication, relationship management skills & ability to influence decision making with senior stakeholders within a matrixed environment
Experience in business partnering and supplier relationship management
Demonstrates strong continuous improvement skills that exceeds customer expectations
Benefits
10% on target bonus
25 days annual leave + bank holidays and an opportunity to buy up to five more days every year.
The opportunity to have access to your leadership team. They are based on site.
The opportunity to have scope and impact on what you do and to shape the culture of the team.
Hybrid working – 3 days in the office per week - with state-of-the-art offices within Grand Canal Plaza in Dublin 2.
BT Sourced Pension Scheme – up to 6% BT contributions.
Life Assurance from 1st day of employment – 4 x salary.
We provide healthcare cover & permanent health insurance (income continuance).
Access to excellent training tools, programmes and communities to help you connect, learn and grow.
And we like it when our people do good things so there will be the opportunity to take time off for volunteering and we’ll help with your fund raising too

How to Apply

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT. It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We
look forward to receiving your application!

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

#LI-BTSourced #Procureco #LI-TE1 #LI-Hybrid

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Procurement Professional - BT Group

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     <h1 class="jobSectionHeader"><b>Procurement Professional - IT </b></h1>
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     Job Req ID: 42039
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     Posting Date: 10 Dec 2024
    </div>
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    <div>
     Function: Procurement and Supply Chain
    </div>
   </div>
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  <div>
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    <div>
     Unit: Finance &amp; Business Services
    </div>
   </div>
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  <div>
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    <div>
     Location: Grand Canal Dock, Dublin, Ireland
    </div>
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     Salary: Competitive + Excellent Benefits
    </div>
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 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p><b>Closing Date: Tuesday 24th December 2024.</b></p>
     <p><b>Dublin-based with flexible smart working – Attractive salary and benefits</b></p><br>
     <p></p>
     <p>Are you ready to lead and revolutionize the procurement process on a global scale? At BT, we're seeking more than just a Procurement Manager; we're on the lookout for an innovator, a strategic thinker, and a visionary leader.</p><br>
     <p></p>
     <p>Our mission is to redefine procurement from the ground up, making it simpler, more digital, and inherently sustainable. To achieve these ambitious goals, we're assembling a diverse team of the brightest minds. In the Services Procurement Team at BT Sourced, your impact will be substantial. You are part of a team that manages over EUR 2.3 billion of BT Group's expenditure, spanning critical areas such as Facilities Management, Energy, Marketing, Professional Services, Resourcing, Fleet, and Logistics. This role isn't just about managing categories; it's about shaping the future of procurement in a way that supports BT's wider strategic objectives, contributes to sustainable practices, and harnesses the power of digital transformation.</p><br>
     <p><br> #WeSourceForABetterFuture</p>
     <div>
      <div>
       <div>
        <h2 class="jobSectionHeader"><b> Why this role matters</b></h2>
       </div>
       <div>
        <p>The Procurement Professional is responsible for helping to drive and deliver the procurement plan and activities in <b>IT Software</b> Category including overall Category Management, Strategic Sourcing &amp; Procurement Business Partnering practice.</p>
        <p>This role develops and implements Sourcing strategies, tender execution and contracting under Procurement framework, policies and procedures. This role holds strong relationships with key suppliers and internal stakeholders to ensure procurement competency and continuous value delivery.</p>
       </div>
      </div>
      <div>
       <div>
        <h2 class="jobSectionHeader"><b> What you'll be doing</b></h2>
       </div>
       <div>
        <ul>
         <li>Responsible for the delivery of category plans and sourcing activities</li>
         <li>Build and maintain category expertise, applying best practices around sourcing approach, supplier selection, total cost of ownership and negotiation tactics</li>
         <li>Identify business improvements leveraging the commercial, design and process to minimise the Total Cost of Ownership</li>
         <li>Collaborate with business unit teams to execute and deliver category plan and sourcing activities against key metrics</li>
         <li>Adhere to procurement processes and activities with other procurement teams</li>
         <li>Collaborate with internal and external stakeholders to deliver the business objectives and key transformational programmes</li>
         <li>Drive and deliver end-to-end sourcing projects including complex contractual and pricing models</li>
         <li>Manage relationships with key suppliers, negotiate commercial and contractual arrangements</li>
         <li>Work with a team of procurement professionals to deliver brilliant outcomes for BT and our customers</li>
        </ul>
       </div>
      </div>
      <div>
       <div>
        <h2 class="jobSectionHeader"><b>The skills you'll need</b></h2>
       </div>
       <div>
        <ul>
         <li>Relevant experience delivering within the Procurement function</li>
         <li>Understanding of the IT Software<b> </b>Category, particularly around supplier capabilities and commercial models</li>
         <li>Demonstrates a track record of decision-making capability and deliver against key metrics</li>
         <li>Strong communication, relationship management skills &amp; ability to influence decision making with senior stakeholders within a matrixed environment</li>
         <li>Experience in business partnering and supplier relationship management</li>
         <li>Demonstrates strong continuous improvement skills that exceeds customer expectations</li>
        </ul>
       </div>
      </div>
      <div>
       <div>
        <h2 class="jobSectionHeader"><b>Benefits</b></h2>
       </div>
       <div>
        <ul>
         <li>10% on target bonus</li>
         <li>25 days annual leave + bank holidays and an opportunity to buy up to five more days every year.</li>
         <li>The opportunity to have access to your leadership team. They are based on site.</li>
         <li>The opportunity to have scope and impact on what you do and to shape the culture of the team.</li>
         <li>Hybrid working – 3 days in the office per week - with state-of-the-art offices within Grand Canal Plaza in Dublin 2.</li>
         <li>BT Sourced Pension Scheme – up to 6% BT contributions.</li>
         <li>Life Assurance from 1st day of employment – 4 x salary.</li>
         <li>We provide healthcare cover &amp; permanent health insurance (income continuance).</li>
         <li>Access to excellent training tools, programmes and communities to help you connect, learn and grow.</li>
         <li>And we like it when our people do good things so there will be the opportunity to take time off for volunteering and we’ll help with your fund raising too</li>
        </ul>
       </div>
      </div>
     </div>
     <p><b>How to Apply</b></p><br>
     <p><br> So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT. It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We<br> look forward to receiving your application!</p><br>
     <p></p>
     <p>BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.</p><br>
     <p></p>
     <p>#LI-BTSourced #Procureco #LI-TE1 #LI-Hybrid</p><br>
     <p></p>
     <p>With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.</p>
     <p>We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.</p>
     <p>We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.</p>
     <p>As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.</p>
    </div>
   </div>
  </div>
 </div>
</div>
<p></p>

Procurement Professional

You need strong skills in billing, communication, complaint and issue resolution, problem solving, stakeholder management, and technical support, along with a growth mindset and effective time management.

You will implement customer service plans, build relationships, analyze customer needs, execute procedures, and support continuous improvement in team processes.