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Clear Channel UK is one of the UK’s largest Out of Home media and infrastructure companies, operating more than 33,000 advertising sites nationwide and employing 600+ people in 14 locations. 
 
Our mission is To Create the Future of Media, transforming our estate to the benefit of all our stakeholders, through data-driven innovations and infrastructure. Our purpose is to provide both A Platform for Brands & A Platform for Good, delivering on advertisers’ media objectives whilst having a positive impact on the world around us. 


Marketing & Advertising

Clear Channel UK

You must be organized, detail-oriented, and a strong communicator. Build client relationships, analyze data, problem-solve, and be flexible to meet deadlines as part of a collaborative team.

You will provide administrative support, manage digital content, liaise with teams and clients, ensure timely processes, and coordinate communications for seamless booking and display services.

Customer Relations

Sales & Business Development

London

<div>
 Clear Channel UK is one of the UK’s largest Out of Home media and infrastructure companies, operating more than 30,000 advertising sites nationwide and employing 600+ people in 13 locations.
 
 Our mission is To Create the Future of Media, transforming our estate to the benefit of all our stakeholders, through data-driven innovations and infrastructure. Our purpose is to provide both A Platform for Brands &amp; A Platform for Good, delivering on advertisers’ media objectives whilst having a positive impact on the world around us.
 
 About the role
 
 As a Digital Sales Support Assistant you’ll be supporting the sales function; ensuring the sales process runs seamlessly from booking through to displaying. Managing multiple tasks effectively and juggling priorities are critical in the role to ensure delivery of team and business goals.
 
 As our business becomes increasingly digital, this role is key in ensuring we are able to deliver exceptional customer service in a fast paced, frequently changing environment.
 
 What you’ll be doing
 
 Providing accurate and timely administrative support
 <ul>
 <li>Developing a thorough understanding of the digital creative process, content formats (file types, set up, coding etc), content production (compression), and delivery</li>
 <li>Ensuring that all relevant processes and procedures are adhered to and completed on schedule and to Clear Channel standards, whilst supporting the Digital Content and Sales Support functions</li>
 <li>Ensuring that all content is displayed to a high standard, including chasing for, and uploading digital content, loading, scheduling, and re-coding images.</li>
 <li>Updating and monitoring digital requests and queries for internal and external use, and liaising with the Sales teams / Creative agencies / Specialist /Clients, on outstanding content across all digital formats, to maintain and update Content names and Content data on the relevant systems</li>
 <li>Coordinating communication between Sales, Development and Operations teams to ensure the booking process runs efficiently from booking through to displaying, ensuring a seamless service for clients.</li>
 </ul>
 
 Customer Engagement
 <ul>
 <li>Building and maintaining relationships with key clients and contacts, including digital creative and production agencies</li>
 <li>Follow up on customer queries, ensuring they are handled in a professional and timely manner, and are escalated where necessary</li>
 </ul>
 
 Working in partnership with the wider commercial team
 <ul>
 <li>Coordinating communication between Sales and Operations teams to ensure the booking process runs efficiently from booking through to displaying, ensuring a seamless service for clients.</li>
 <li>Working closely with the Campaign Planning team, to identify any issues and discuss development ideas</li>
 </ul>
 
 What we’re looking for
 
 As this is a support role it's vital that you're highly organised with excellent attention to detail and clear communication skills. You'll be confident in building client relationships and have a helpful customer centric attitude.
 
 You'll be comfortable with data and have an analytical approach with good problem-solving skills. Efficiency, accuracy, flexibility and great communication are key to success.
 
 Above all, you want to be part of a collaborative team and are willing to get stuck in, occasionally when deadlines are tight you may be asked to work hours outside of your normal contract to help get things gone.
 
 What’s in it for you
 
 <ul>
 <li>Starting salary of £25,750</li>
 <li>Quarterly sales Incentive – 15% OTI</li>
 <li>Flexible working (this generally looks like 3 days in our central London office and 2 days at home/another location)</li>
 <li>33 paid holidays inc bank holidays</li>
 <li>Company Pension Scheme matched up to 8%</li>
 <li>Healthcare Cash Plan</li>
 <li>Life Insurance and group income protection scheme</li>
 <li>Cycle to work scheme</li>
 <li>Travel/Season ticket loans and a whole host of discounts across 100s of retailers</li>
 <li>Social events</li>
 </ul>
 
 At Clear Channel, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences. We work hard to foster an inclusive environment, a place you can be yourself. We support reasonable adjustment requests from candidates and employees. If you're interested in joining us to shape the future of out-of-home media, we'd love to hear from you.
 
 If you need this job description in another format or need any adjustments for your application/interview process, please let us know at careers@clearchannel.co.uk
</div>


 Clear Channel UK is one of the UK’s largest Out of Home media and infrastructure companies, operating more than 30,000 advertising sites nationwide and employing 600+ people in 13 locations.
 
 Our mission is To Create the Future of Media, transforming our estate to the benefit of all our stakeholders, through data-driven innovations and infrastructure. Our purpose is to provide both A Platform for Brands & A Platform for Good, delivering on advertisers’ media objectives whilst having a positive impact on the world around us.
 
  About the role
 
 As a Digital Sales Support Assistant you’ll be supporting the sales function; ensuring the sales process runs seamlessly from booking through to displaying. Managing multiple tasks effectively and juggling priorities are critical in the role to ensure delivery of team and business goals.
 
 As our business becomes increasingly digital, this role is key in ensuring we are able to deliver exceptional customer service in a fast paced, frequently changing environment.
 
  What you’ll be doing
 
  Providing accurate and timely administrative support
 
  Developing a thorough understanding of the digital creative process, content formats (file types, set up, coding etc), content production (compression), and delivery
  Ensuring that all relevant processes and procedures are adhered to and completed on schedule and to Clear Channel standards, whilst supporting the Digital Content and Sales Support functions
  Ensuring that all content is displayed to a high standard, including chasing for, and uploading digital content, loading, scheduling, and re-coding images.
  Updating and monitoring digital requests and queries for internal and external use, and liaising with the Sales teams / Creative agencies / Specialist /Clients, on outstanding content across all digital formats, to maintain and update Content names and Content data on the relevant systems
  Coordinating communication between Sales, Development and Operations teams to ensure the booking process runs efficiently from booking through to displaying, ensuring a seamless service for clients.
 
 
 Customer Engagement
 
  Building and maintaining relationships with key clients and contacts, including digital creative and production agencies
  Follow up on customer queries, ensuring they are handled in a professional and timely manner, and are escalated where necessary
 
 
 Working in partnership with the wider commercial team
 
  Coordinating communication between Sales and Operations teams to ensure the booking process runs efficiently from booking through to displaying, ensuring a seamless service for clients.
  Working closely with the Campaign Planning team, to identify any issues and discuss development ideas
 
 
 What we’re looking for
 
 As this is a support role it's vital that you're highly organised with excellent attention to detail and clear communication skills. You'll be confident in building client relationships and have a helpful customer centric attitude.
 
 You'll be comfortable with data and have an analytical approach with good problem-solving skills. Efficiency, accuracy, flexibility and great communication are key to success.
 
 Above all, you want to be part of a collaborative team and are willing to get stuck in, occasionally when deadlines are tight you may be asked to work hours outside of your normal contract to help get things gone.
 
  What’s in it for you
 
 
  Starting salary of £25,750
  Quarterly sales Incentive – 15% OTI
  Flexible working (this generally looks like 3 days in our central London office and 2 days at home/another location)
  33 paid holidays inc bank holidays
  Company Pension Scheme matched up to 8%
  Healthcare Cash Plan
  Life Insurance and group income protection scheme
  Cycle to work scheme
  Travel/Season ticket loans and a whole host of discounts across 100s of retailers
  Social events
 
 
 At Clear Channel, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences. We work hard to foster an inclusive environment, a place you can be yourself. We support reasonable adjustment requests from candidates and employees. If you're interested in joining us to shape the future of out-of-home media, we'd love to hear from you.
 
 If you need this job description in another format or need any adjustments for your application/interview process, please let us know at careers@clearchannel.co.uk


Clear Channel UK

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