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Digital Sales Support Assistant

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Clear Channel UK

Sep 5

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You must be organized, detail-oriented, and a strong communicator. Build client relationships, analyze data, problem-solve, and be flexible to meet deadlines as part of a collaborative team.
  • You will provide administrative support, manage digital content, liaise with teams and clients, ensure timely processes, and coordinate communications for seamless booking and display services.

Requirements

  • As this is a support role it's vital that you're highly organised with excellent attention to detail and clear communication skills
  • You'll be confident in building client relationships and have a helpful customer centric attitude
  • You'll be comfortable with data and have an analytical approach with good problem-solving skills
  • Efficiency, accuracy, flexibility and great communication are key to success
  • Above all, you want to be part of a collaborative team and are willing to get stuck in
  • Occasionally when deadlines are tight you may be asked to work hours outside of your normal contract to help get things gone

Responsibilities

  • Providing accurate and timely administrative support
  • Developing a thorough understanding of the digital creative process, content formats (file types, set up, coding etc), content production (compression), and delivery
  • Ensuring that all relevant processes and procedures are adhered to and completed on schedule and to Clear Channel standards, whilst supporting the Digital Content and Sales Support functions
  • Ensuring that all content is displayed to a high standard, including chasing for, and uploading digital content, loading, scheduling, and re-coding images
  • Updating and monitoring digital requests and queries for internal and external use, and liaising with the Sales teams / Creative agencies / Specialist /Clients, on outstanding content across all digital formats, to maintain and update Content names and Content data on the relevant systems
  • Coordinating communication between Sales, Development and Operations teams to ensure the booking process runs efficiently from booking through to displaying, ensuring a seamless service for clients
  • Building and maintaining relationships with key clients and contacts, including digital creative and production agencies
  • Follow up on customer queries, ensuring they are handled in a professional and timely manner, and are escalated where necessary
  • Coordinating communication between Sales and Operations teams to ensure the booking process runs efficiently from booking through to displaying, ensuring a seamless service for clients
  • Working closely with the Campaign Planning team, to identify any issues and discuss development ideas

FAQs

What is the starting salary for the Digital Sales Support Assistant position?

The starting salary for the Digital Sales Support Assistant position is £25,750.

What benefits are included in the compensation package?

The compensation package includes a quarterly sales incentive, flexible working, 33 paid holidays, a company pension scheme matched up to 8%, a healthcare cash plan, life insurance, a group income protection scheme, cycle to work scheme, travel/season ticket loans, discounts across various retailers, and social events.

What is the work schedule like for this role?

The work schedule generally consists of 3 days in the central London office and 2 days working from home or another location.

Is there an opportunity for career advancement in this position?

Yes, as a Digital Sales Support Assistant at Clear Channel UK, there are opportunities for career advancement within the company as you develop skills and gain experience.

What skills are essential for this role?

Essential skills for this role include strong organizational abilities, excellent attention to detail, clear communication skills, a customer-centric attitude, comfort with data, analytical problem-solving skills, and the ability to work collaboratively within a team.

Are there flexibility options regarding working hours?

Yes, there is flexibility regarding working hours, but occasionally, you may be asked to work outside of your normal contract hours to meet tight deadlines.

Who will I be working with in this position?

In this position, you will be working closely with the sales, operations, and campaign planning teams, as well as liaising with clients and creative agencies.

How does Clear Channel UK approach inclusivity in the workplace?

Clear Channel UK is committed to treating everyone with fairness and respect, fostering an inclusive environment where all individuals can be themselves, regardless of differences such as race, gender, age, ethnicity, or disability.

What type of support will I receive in this role?

As a Digital Sales Support Assistant, you will receive accurate and timely administrative support, guidance in understanding the digital creative process, and coordination of communication between various teams to ensure a seamless service for clients.

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Clear Channel UK

Creating the Future of Media.

Marketing & Advertising
Industry
501-1000
Employees

Mission & Purpose

Clear Channel UK is one of the UK’s largest Out of Home media and infrastructure companies, operating more than 33,000 advertising sites nationwide and employing 600+ people in 14 locations. Our mission is To Create the Future of Media, transforming our estate to the benefit of all our stakeholders, through data-driven innovations and infrastructure. Our purpose is to provide both A Platform for Brands & A Platform for Good, delivering on advertisers’ media objectives whilst having a positive impact on the world around us.