Large

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.

Marketing & Advertising

dentsu

You need a relevant degree, 8+ years in CRM management consulting, Salesforce expertise, strong analytical skills, and fluency in German and English. Insurance experience and Agile methods knowledge are pluses.

You will lead client consultations, manage project workflows, facilitate workshops, analyze lead management processes, support solution design, and conduct training for effective adoption.

Customer Relations

Consulting

Zürich

<div></div><div><div>Job Description:</div><div><div>
Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put <i>people</i> at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle&rsquo;s expertise has earned recognition as a &ldquo;Leader&rdquo; by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.</div></div><div></div><div><div>
For more information, visit <div>www.merkle.com</div>.</div><div></div><div>
JOB DESCRIPTION</div><div></div><div>
Become a part of our CRM &amp; Loyalty Team as a Principal CRM &amp; Loyalty Consultant specialized in Salesforce, and collaborate closely with the client team (product owner and their agile project organization) to implement 360&deg; lead management in Salesforce.</div><div></div><div>
The location is Bern, with some remote possibility.</div><div></div><div>
Key Responsibilities:</div><ul><li><div>
Lead client consultations on business processes and digital transformation.</div></li><li><div>
Translate business needs into functional specs and user stories, ensuring quality.</div></li><li><div>
Manage project workflows, goals, roadmaps, priorities, and sprints.</div></li><li><div>
Serve as a solution advocate and trusted advisor.</div></li><li><div>
Handle multiple client engagements and crisis situations.</div></li><li><div>
Facilitate client workshops using best practice methodologies.</div></li></ul><div></div><div>
Project Focus:</div><ul><li><div>
Consult and support lead management and 360&deg; customer view strategies.</div></li><li><div>
Analyze and improve lead management processes.</div></li><li><div>
Develop concepts for a future-proof lead management solution on a SaaS platform.</div></li><li><div>
Support solution design and implementation, ensuring quality.</div></li><li><div>
Guide acceptance by stakeholders and end users.</div></li><li><div>
Conduct training and change management for solution adoption.</div></li><li><div>
Prepare reports and presentations to track project progress.</div></li></ul><div></div><div>
Your Expertise:</div><ul><li><div>
Degree in business administration, business informatics, or similar.</div></li><li><div>
8+ years in management consulting, focusing on CRM.</div></li><li><div>
Proven success in CRM/lead management projects on a SaaS platform.</div></li><li><div>
Salesforce know-how.</div></li><li><div>
Strong CRM systems, marketing automation, and data integration skills.</div></li><li><div>
Excellent analytical, problem-solving, communication, and presentation skills.</div></li><li><div>
Experience in the insurance industry is a big plus.</div></li><li><div>
Agile methods experience (SAFe) is a plus.</div></li><li><div>
Fluent in German and English.</div></li></ul><div></div><div>
ADDITIONAL INFORMATION</div><div></div><div>
We work with motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere (within Switzerland) with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.</div><div></div><div>
If you ever feel the need to take a break from the digital world, we love to get hands-on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.</div><div></div><div>
If you feel inspired by us, we'll probably be inspired by you. Join us now and apply online to make sure we match each other's expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background. We look forward to hearing from you!</div><div></div><div>
#LI-MERKLE #LI-Hybrid</div></div><div></div><div>
Location:</div>
Z&uuml;rich - Giessereistrasse 18<div></div><div>
Brand:</div>
Merkle<div></div><div>
Time Type:</div>
Full time<div></div><div>
Contract Type:</div>
Permanent</div>

Job Description:
Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.
For more information, visit www.merkle.com.
JOB DESCRIPTION
Become a part of our CRM & Loyalty Team as a Principal CRM & Loyalty Consultant specialized in Salesforce, and collaborate closely with the client team (product owner and their agile project organization) to implement 360° lead management in Salesforce.
The location is Bern, with some remote possibility.
Key Responsibilities:
Lead client consultations on business processes and digital transformation.
Translate business needs into functional specs and user stories, ensuring quality.
Manage project workflows, goals, roadmaps, priorities, and sprints.
Serve as a solution advocate and trusted advisor.
Handle multiple client engagements and crisis situations.
Facilitate client workshops using best practice methodologies.
Project Focus:
Consult and support lead management and 360° customer view strategies.
Analyze and improve lead management processes.
Develop concepts for a future-proof lead management solution on a SaaS platform.
Support solution design and implementation, ensuring quality.
Guide acceptance by stakeholders and end users.
Conduct training and change management for solution adoption.
Prepare reports and presentations to track project progress.
Your Expertise:
Degree in business administration, business informatics, or similar.
8+ years in management consulting, focusing on CRM.
Proven success in CRM/lead management projects on a SaaS platform.
Salesforce know-how.
Strong CRM systems, marketing automation, and data integration skills.
Excellent analytical, problem-solving, communication, and presentation skills.
Experience in the insurance industry is a big plus.
Agile methods experience (SAFe) is a plus.
Fluent in German and English.
ADDITIONAL INFORMATION
We work with motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere (within Switzerland) with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.
If you ever feel the need to take a break from the digital world, we love to get hands-on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.
If you feel inspired by us, we'll probably be inspired by you. Join us now and apply online to make sure we match each other's expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background. We look forward to hearing from you!
#LI-MERKLE #LI-Hybrid
Location:
Zürich - Giessereistrasse 18
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent

Principal Salesforce Consultant - dentsu

Principal Salesforce Consultant

You need team management experience, strong operational skills, knowledge of client lifecycle, campaign coordination, budget maintenance, report generation, and attention to detail for audits.

You will manage timelines, support campaign execution, ensure quality delivery, reconcile invoices, create performance reports, and maintain relationships with internal and external partners.

Marketing

Business, Operations & Strategy

Madrid

<div>The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.<div></div><div>
Job Description:</div>
Key responsibilities:
Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality
Engages and maintains relationships across Media Operations and key partners across all Media brands
Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses
Supports brand partners through execution of operational activities involved in campaign delivery &ndash; campaign setup, traffic and launch and optimisation
Supports client and internal billing by approving client and intercompany invoices
Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe
Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems)
Provides additional operational support as needed<div></div><div>
Location:</div>
Madrid<div></div><div>
Brand:</div>
Amplifi<div></div><div>
Time Type:</div>
Full time<div></div><div>
Contract Type:</div>
Permanent</div>

The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.
Job Description:
Key responsibilities:
Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality
Engages and maintains relationships across Media Operations and key partners across all Media brands
Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses
Supports brand partners through execution of operational activities involved in campaign delivery – campaign setup, traffic and launch and optimisation
Supports client and internal billing by approving client and intercompany invoices
Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe
Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems)
Provides additional operational support as needed
Location:
Madrid
Brand:
Amplifi
Time Type:
Full time
Contract Type:
Permanent

Delivery Manager - dentsu

Delivery Manager

You should manage client activities, collaborate with teams, coordinate projects, support client relations, research trends, and monitor sales data for effective planning.

You will collaborate with teams, manage project coordination, support client relations, research market trends, and monitor sales data to ensure timely and effective plan delivery.

<div>The purpose of this role is to provide support and assistance in all areas of managing the client&rsquo;s business and keeping day to day activities running smoothly.<div></div><div>
Job Description:</div><div>
Key responsibilities:<br>
Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs<br>
Coordinates activity ensuring projects and plans deliver against objectives and on time/budget<br>
Supports Client Manager and wider team with general client liaison and administration<br>
Connects with client to support delivery of communication and service.<br>
May research new market trends to incorporate into planning.<br>
Monitors sales data to measure plan effectiveness flagging issues where appropriate</div><div></div><div>
Location:</div>
Madrid<div></div><div>
Brand:</div>
Dentsu X<div></div><div>
Time Type:</div>
Full time<div></div><div>
Contract Type:</div>
Permanent</div>

The purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly.
Job Description:
Key responsibilities:
Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs
Coordinates activity ensuring projects and plans deliver against objectives and on time/budget
Supports Client Manager and wider team with general client liaison and administration
Connects with client to support delivery of communication and service.
May research new market trends to incorporate into planning.
Monitors sales data to measure plan effectiveness flagging issues where appropriate
Location:
Madrid
Brand:
Dentsu X
Time Type:
Full time
Contract Type:
Permanent

Client Executive - dentsu

Client Executive

You need a Matric certificate, design software skills (Photoshop, Figma, After Effects), basic video editing, and strong communication. 3D knowledge and adaptability are a plus.

You will collaborate with the creative team, create visual content, develop animations, assist in video editing, maintain brand consistency, brainstorm ideas, and present concepts for feedback.

Design

Creative Arts & Fashion

Cape Town

<div></div><div><div>Job Description:</div><div>
Minimum Requirements:</div><ul><li>
Matric certificate</li><li>
Diploma / Degree advantageous</li><li>
Portfolio</li><li>
ID</li></ul><div></div><div>
Requirements:</div><ul><li>
Solid understanding of design software (Photoshop, illustrator, InDesign, Figma, etc).</li><li>
Proficiency with motion design (After Effects).</li><li>
Understanding of motion design/animation principles: timing, visual storytelling.</li><li>
Basic video editing skills (Premiere Pro, DaVinci Resolve, Final Cut Pro etc).</li><li>
Experience with creating animations for various platforms, including web, social media, and mobile apps.</li><li>
3D knowledge or understanding is hugely beneficial (Cinema 4D, Blender).</li><li>
Familiarity with video compression and optimization techniques (video to GIF's / banners for roll-outs).</li></ul><div></div><div>
Key skills</div><ul><li>
Excellent verbal and written communication skills</li><li>
Adaptability</li><li>
Ability to work well under pressure and meet deadlines</li><li>
Attention to detail</li><li>
A strong work ethic</li><li>
A positive attitude and a hunger for knowledge</li></ul><div></div><div>
Location:</div>
Cape Town<div></div><div>
Brand:</div>
Dentsu Creative<div></div><div>
Time Type:</div>
Full time<div></div><div>
Contract Type:</div>
Student/Intern (Fixed Term) (Fixed Term)</div>

Job Description:
Minimum Requirements:
Matric certificate
Diploma / Degree advantageous
Portfolio
ID
Requirements:
Solid understanding of design software (Photoshop, illustrator, InDesign, Figma, etc).
Proficiency with motion design (After Effects).
Understanding of motion design/animation principles: timing, visual storytelling.
Basic video editing skills (Premiere Pro, DaVinci Resolve, Final Cut Pro etc).
Experience with creating animations for various platforms, including web, social media, and mobile apps.
3D knowledge or understanding is hugely beneficial (Cinema 4D, Blender).
Familiarity with video compression and optimization techniques (video to GIF's / banners for roll-outs).
Key skills
Excellent verbal and written communication skills
Adaptability
Ability to work well under pressure and meet deadlines
Attention to detail
A strong work ethic
A positive attitude and a hunger for knowledge
Location:
Cape Town
Brand:
Dentsu Creative
Time Type:
Full time
Contract Type:
Student/Intern (Fixed Term) (Fixed Term)

Designer intern: Motion - dentsu

Designer intern: Motion

You need Matric, a portfolio, and knowledge of design fundamentals. Proficiency in Adobe Suite, strong communication, adaptability, attention to detail, and a passion for brand design are essential.

You will apply design fundamentals to create brand identities, build visual systems, direct imagery, and use design software while fostering a passion for design and design thinking.

<div></div><div><div>Job Description:</div><div>
Minimum Requirements:</div><ul><li>
Matric</li><li>
Diploma / Degree advantageous</li><li>
Portfolio</li><li>
ID</li></ul><div></div><div>
Requirements</div><ul><li>
A good understanding of design fundamentals: typography, colour, layout and motion and it&rsquo;s application to screens</li><li>
A passion and understanding of brand design &ndash; corporate identities</li><li>
Visual identity - building visual systems</li><li>
Directing and working with photography, illustration and motion</li><li>
Proficiency in Adobe Suite of software and any other tools</li><li>
A passion for design and design thinking</li></ul><div></div><div>
Key skills</div><ul><li>
Excellent verbal and written communication skills</li><li>
Adaptability</li><li>
Ability to work well under pressure and meet deadlines</li><li>
Attention to detail</li><li>
A strong work ethic</li><li>
A positive attitude and a hunger for knowledge</li></ul><div></div><div>
Location:</div>
Cape Town<div></div><div>
Brand:</div>
Dentsu Creative<div></div><div>
Time Type:</div>
Full time<div></div><div>
Contract Type:</div>
Student/Intern (Fixed Term) (Fixed Term)</div>

Job Description:
Minimum Requirements:
Matric
Diploma / Degree advantageous
Portfolio
ID
Requirements
A good understanding of design fundamentals: typography, colour, layout and motion and it’s application to screens
A passion and understanding of brand design – corporate identities
Visual identity - building visual systems
Directing and working with photography, illustration and motion
Proficiency in Adobe Suite of software and any other tools
A passion for design and design thinking
Key skills
Excellent verbal and written communication skills
Adaptability
Ability to work well under pressure and meet deadlines
Attention to detail
A strong work ethic
A positive attitude and a hunger for knowledge
Location:
Cape Town
Brand:
Dentsu Creative
Time Type:
Full time
Contract Type:
Student/Intern (Fixed Term) (Fixed Term)

dentsu

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