FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the UAE and Europe are the epitome of Glamour and Experiential Luxury, and it currently includes FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich, FIVE LUXE, and in 2025, Destino Pacha Hotel Ibiza will transform into FIVE Ibiza. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage. 


Travel & Leisure

FIVE Hotels and Resorts

You must have 15+ years in civil construction management, luxury hotel experience, excellent presentation and leadership skills, a creative mindset, and a hands-on, motivated approach to teamwork.

You will manage project lifecycles, develop plans, coordinate stakeholders, monitor progress and quality, ensure compliance, oversee procurement, and mentor team members for successful project delivery.

Construction & Surveying

Facilities Management

Dubai

<div>
 <h3 class="jobSectionHeader"><b>Job Description</b></h3>
 <div>
  <p><b>An Exhilarating Opportunity</b></p>
  <p><br> Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</p>
  <p><br> Join the FIVE Tribe - and Get Ready to Make Waves.</p>
  <p><b><br> The Candidate</b></p>
  <p><br> A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</p>
  <p><br> Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Holdings Team as Constrcution Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</p>
  <p><b><br> What We’re Looking For</b></p><br>
  <ul>
   <li>Min 15 years’ experience in the civil construction management field<br></li>
   <li>Experience in working as a Project Management in a 5 – Star Luxury Hotel/ Branded Residence dealing with main consultants or Developers Teams<br></li>
   <li>The ability to work in an environment that demands excellence, time, and energy<br></li>
   <li>Exquisite Presentation Skills, adept at engaging with High-Net-Worth Individuals, Corporate Clients, and Event Planners.<br></li>
   <li>Next-level organizational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.<br></li>
   <li>Creative solutions and ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.<br></li>
   <li>Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.<br></li>
   <li>‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.<br></li>
   <li>A Team Player and 'People-Oriented' leader, passionate about Motivating and Training a successful and productive Sales Team.<br></li>
   <li>A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.</li>
  </ul>
  <p><b><br> Key Responsibilities</b></p><br>
  <ul>
   <li>Lead and manage the entire lifecycle of civil engineering projects, from planning and design to execution and completion.<br></li>
   <li>Develop comprehensive project plans, including schedules, budgets, and resource allocation, to meet project objectives and deadlines.<br></li>
   <li>Coordinate with various stakeholders, including clients, engineers, architects, and subcontractors, to ensure effective collaboration and communication.<br></li>
   <li>Monitor project progress, quality, and safety standards on multiple job sites, implementing corrective measures when necessary.<br></li>
   <li>Proactively respond to client inquiries, address concerns, and maintain strong client relationships throughout the project duration.<br></li>
   <li>Prepare detailed reports, including project status updates, financial analyses, and risk assessments, for regular communication with stakeholders.<br></li>
   <li>Oversee the procurement of materials, equipment, and services, ensuring cost-effectiveness and compliance with project requirements.<br></li>
   <li>Ensure strict adherence to regulatory guidelines, permits, and environmental standards in all project activities.<br></li>
   <li>Mentor and support project team members, fostering a collaborative and high-performing work environment.</li>
  </ul>
  <p></p>
  <p><b><br> The Team</b></p>
  <p><br> ‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.</p>
  <p><b><br> Sustainable Indulgence at FIVE</b></p>
  <p><br> FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</p>
  <p><b><br> An Equal Opportunity Employer</b></p>
  <p><br> The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.<br> <br></p>
  <p><b>About FIVE Hotels and Resorts</b></p>
  <p><br> FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</p>
  <p><br> Find out more here: fivehotelsandresorts.com</p>
  <p></p>
  <p><b><br> About FIVE Holdings</b></p>
  <p><br> FIVE Holdings is a vertically integrated Group, and its current Portfolio includes 3 luxury hotels in the UAE, FIVE Palm Jumeirah, FIVE Jumeirah Village and FIVE LUXE, a hotel in Switzerland, FIVE Zurich, 2 hotels in Spain, Destino Pacha and El Hotel Pacha, a nightclub in Spain, Pacha Ibiza, 2 eponymous Fashion Lines, FIVE Mode and The Pacha Collection in the UAE and Spain; as well as a range of assets that include Toy Room, and WooMoon Storytellers (Globally).</p>
  <p><br> FIVE’s focus is on a ‘Global Sustainable Entertainment Ecosystem,’ which is the integration of immersive entertainment with homegrown F&amp;B concepts that results in a distinctive guest experience for an international and affluent audience of luxury-loving, eco-conscious Millennial and Gen-Z customers. The success of FIVE’s ‘Global Sustainable Entertainment Ecosystem’ is evident in its RevPAR being 1.4X, its F&amp;B PAR being 3X and its TRevPAR being 2.1X greater than their respective competitor sets in Dubai for 2023.</p>
  <p><br> Find out more here: fiveglobalholdings.com</p>
 </div>
</div>
<p></p> <br>
<ul>
 <div>
  <p>Department Name</p>
  <div>
   FIVE Holdings
  </div>
 </div>
 <div>
  <p>Industry</p>
  <div>
   Hospitality
  </div>
 </div>
 <div>
  <p>Work Experience</p>
  <div>
   5+ years
  </div>
 </div>
 <div>
  <p>City</p>
  <div>
   Dubai
  </div>
 </div>
 <div>
  <p>State/Province</p>
  <div>
   Dubayy (Dubai)
  </div>
 </div>
 <div>
  <p>Country</p>
  <div>
   United Arab Emirates
  </div>
 </div>
 <div>
  <p>Zip/Postal Code</p>
  <div>
   337-1500
  </div>
 </div>
</ul>


 Job Description
 
  An Exhilarating Opportunity
   Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.
   Join the FIVE Tribe - and Get Ready to Make Waves.
   The Candidate
   A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
   Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Holdings Team as Constrcution Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
   What We’re Looking For
  
   Min 15 years’ experience in the civil construction management field
   Experience in working as a Project Management in a 5 – Star Luxury Hotel/ Branded Residence dealing with main consultants or Developers Teams
   The ability to work in an environment that demands excellence, time, and energy
   Exquisite Presentation Skills, adept at engaging with High-Net-Worth Individuals, Corporate Clients, and Event Planners.
   Next-level organizational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
   Creative solutions and ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
   Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
   ‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
   A Team Player and 'People-Oriented' leader, passionate about Motivating and Training a successful and productive Sales Team.
   A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  
   Key Responsibilities
  
   Lead and manage the entire lifecycle of civil engineering projects, from planning and design to execution and completion.
   Develop comprehensive project plans, including schedules, budgets, and resource allocation, to meet project objectives and deadlines.
   Coordinate with various stakeholders, including clients, engineers, architects, and subcontractors, to ensure effective collaboration and communication.
   Monitor project progress, quality, and safety standards on multiple job sites, implementing corrective measures when necessary.
   Proactively respond to client inquiries, address concerns, and maintain strong client relationships throughout the project duration.
   Prepare detailed reports, including project status updates, financial analyses, and risk assessments, for regular communication with stakeholders.
   Oversee the procurement of materials, equipment, and services, ensuring cost-effectiveness and compliance with project requirements.
   Ensure strict adherence to regulatory guidelines, permits, and environmental standards in all project activities.
   Mentor and support project team members, fostering a collaborative and high-performing work environment.
  
  
   The Team
   ‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.
   Sustainable Indulgence at FIVE
   FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
   An Equal Opportunity Employer
   The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. 
  About FIVE Hotels and Resorts
   FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
   Find out more here: fivehotelsandresorts.com
  
   About FIVE Holdings
   FIVE Holdings is a vertically integrated Group, and its current Portfolio includes 3 luxury hotels in the UAE, FIVE Palm Jumeirah, FIVE Jumeirah Village and FIVE LUXE, a hotel in Switzerland, FIVE Zurich, 2 hotels in Spain, Destino Pacha and El Hotel Pacha, a nightclub in Spain, Pacha Ibiza, 2 eponymous Fashion Lines, FIVE Mode and The Pacha Collection in the UAE and Spain; as well as a range of assets that include Toy Room, and WooMoon Storytellers (Globally).
   FIVE’s focus is on a ‘Global Sustainable Entertainment Ecosystem,’ which is the integration of immersive entertainment with homegrown F&B concepts that results in a distinctive guest experience for an international and affluent audience of luxury-loving, eco-conscious Millennial and Gen-Z customers. The success of FIVE’s ‘Global Sustainable Entertainment Ecosystem’ is evident in its RevPAR being 1.4X, its F&B PAR being 3X and its TRevPAR being 2.1X greater than their respective competitor sets in Dubai for 2023.
   Find out more here: fiveglobalholdings.com
 

 

 
  Department Name
  
   FIVE Holdings
  
 
 
  Industry
  
   Hospitality
  
 
 
  Work Experience
  
   5+ years
  
 
 
  City
  
   Dubai
  
 
 
  State/Province
  
   Dubayy (Dubai)
  
 
 
  Country
  
   United Arab Emirates
  
 
 
  Zip/Postal Code
  
   337-1500
  
 


Construction Manager - FIVE Hotels and Resorts

Construction Manager

You should have a hospitality degree, luxury supervisory experience, strong leadership and communication skills, knowledge of F&B operations, POS proficiency, and flexibility for varied shifts.

You will supervise and mentor service staff, ensure exemplary guest experiences, manage operations and schedules, maintain cleanliness, and promote upselling while collaborating with the culinary team.

Hospitality & Retail

People, HR & Administration

<div>
 <h3 class="jobSectionHeader"><b>Job Description</b></h3>
 <div>
  <p><b>An Exhilarating Opportunity</b></p>
  <p></p>
  <p><br> Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</p>
  <p></p>
  <p><br> Join the FIVE Tribe - and Get Ready to Make Waves.</p>
  <p></p>
  <p><b><br> The Candidate</b></p>
  <p></p>
  <p><br> A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</p>
  <p></p>
  <p><br> Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Floor Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</p>
  <p></p>
  <p><b><br> What We’re Looking For</b></p><br>
  <p></p>
  <ul>
   <li>A Degree or Diploma in Hospitality Management or a related field is preferred.<br></li>
   <li>A proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role, delivering sensational Guest Experiences synonymous with FIVE's award-winning Service Quality.<br></li>
   <li>Excellent leadership, communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.<br></li>
   <li>Exceptional skills in Improving Customer Satisfaction and Addressing Complaints with Tact, showcasing a commitment to Industry-Leading Standards.<br></li>
   <li>Extensive knowledge of Food and Beverage Operations, including ‘FIVE-Star’ Service Standards, Wines, and Cocktail Preparation.<br></li>
   <li>Next-Level Team Management skills, effectively leading and inspiring the FIVE Tribe to New Heights.<br></li>
   <li>Proficient in Point-Of-Sale (POS) Systems and Restaurant Management Software.<br></li>
   <li>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</li>
  </ul>
  <p></p>
  <p><b><br> Key Responsibilities</b></p>
  <p><br> <br></p>
  <ul>
   <li>Supervises and provides exemplary guidance to the Service Staff, including Waiters, Waitresses, and Hosts/Hostesses, ensuring a Next-Level service experience.<br></li>
   <li>Inspires and motivates the Team to deliver Sensational Service, fostering a Positive, Collaborative Work Environment.<br></li>
   <li>Conducts regular, insightful and fair Performance Evaluations, providing constructive feedback to enhance staff Performance and Development.<br></li>
   <li>Collaborates closely with the Restaurant Manager to develop and implement hand-crafted Standard Operating Procedures, elevating Service Efficiency to be First-in-Class.<br></li>
   <li>Offers ongoing Coaching and Mentorship to support the professional growth and development of the Service Team.<br></li>
  </ul>
  <ul>
   <li>Imparts comprehensive training to new team members on FIVE’s Boundary-Breaking Service Standards, Exquisite Menus, and Standard Operating Procedures.<br></li>
   <li>Extends a Warm Welcome to Guests, ensuring they receive Prompt and Personalised Service that leaves a lasting impression.<br></li>
   <li>Handles Guest Inquiries, Concerns, and Complaints with the utmost professionalism and efficiency, always striving to surpass their expectations from Luxury Dining.<br></li>
   <li>Anticipates Guest Needs, proactively addressing any concerns to ensure a seamless and unforgettable Dining Experience.<br></li>
   <li>Maintains a visible presence in the Dining Area, engaging with Guests and promptly resolving any Service-Related Concerns.<br></li>
  </ul>
  <ul>
   <li>Organises and meticulously schedules ‘FIVER’ Shifts, ensuring Efficient Coverage for all Restaurant Operations.<br></li>
   <li>Ensures seamless Day-To-Day Operations of the Restaurant, adhering to established Service Standards and following FIVE’s industry-leading Health and Safety Regulations.<br></li>
   <li>Oversees and meticulously maintains the ‘FIVE-Star’ Cleanliness and Organisation of the restaurant, including Dining Areas, Service Stations, and Back-Of-House Areas.<br></li>
   <li>Coordinates seamlessly with the Culinary Team to ensure the Timely and Aesthetic delivery of Food and Beverages, maintaining ‘FIVE-Styled’ Quality and Presentation Standards.<br></li>
   <li>Monitors and controls Inventory Levels, ensuring Supplies are available to meet guest demand while Minimising Waste.<br></li>
  </ul>
  <ul>
   <li>Promotes visionary Upselling and Suggestive Selling Techniques amongst the service staff, intelligently Maximising Revenue Opportunities.<br></li>
   <li>Assists in creating and executing bold and disruptive Promotional Activities, Special Events, and Themed Nights, growing restaurant revenue.<br></li>
  </ul>
  <ul>
   <li>Stays at the forefront of Industry Trends, new Menu Items, and Beverage Offerings, effectively training FIVE Tribe Members and enhancing their Product Knowledge.<br></li>
   <li>Conducts thoughtfully curated training sessions on Service Techniques, Customer Service, and Upselling Strategies, ensuring a continuous improvement in staff performance.</li>
  </ul>
  <p></p>
  <p><b><br> The Team</b></p>
  <p></p>
  <p><br> ‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.</p>
  <p></p>
  <p><b><br> Sustainable Indulgence at FIVE</b></p>
  <p></p>
  <p><br> FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</p>
  <p></p>
  <p><b><br> An Equal Opportunity Employer</b></p>
  <p></p>
  <p><br> The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.</p>
  <p><br> <br></p>
  <p><b>About FIVE Hotels and Resorts</b></p>
  <p></p>
  <p><br> FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</p>
  <p></p>
  <div>
   <br> Find out more here: fivehotelsandresorts.com
  </div>
 </div>
</div>
<p></p> <br>
<ul>
 <div>
  <p>Department Name</p>
  <div>
   Food and Beverage Service
  </div>
 </div>
 <div>
  <p>Industry</p>
  <div>
   Hospitality
  </div>
 </div>
 <div>
  <p>Work Experience</p>
  <div>
   1 - 3 years
  </div>
 </div>
 <div>
  <p>City</p>
  <div>
   Dubai
  </div>
 </div>
 <div>
  <p>State/Province</p>
  <div>
   Dubayy (Dubai)
  </div>
 </div>
 <div>
  <p>Country</p>
  <div>
   United Arab Emirates
  </div>
 </div>
 <div>
  <p>Zip/Postal Code</p>
  <div>
   337-1500
  </div>
 </div>
</ul>


 Job Description
 
  An Exhilarating Opportunity
  
   Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.
  
   Join the FIVE Tribe - and Get Ready to Make Waves.
  
   The Candidate
  
   A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
  
   Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Floor Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
  
   What We’re Looking For
  
  
   A Degree or Diploma in Hospitality Management or a related field is preferred.
   A proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role, delivering sensational Guest Experiences synonymous with FIVE's award-winning Service Quality.
   Excellent leadership, communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
   Exceptional skills in Improving Customer Satisfaction and Addressing Complaints with Tact, showcasing a commitment to Industry-Leading Standards.
   Extensive knowledge of Food and Beverage Operations, including ‘FIVE-Star’ Service Standards, Wines, and Cocktail Preparation.
   Next-Level Team Management skills, effectively leading and inspiring the FIVE Tribe to New Heights.
   Proficient in Point-Of-Sale (POS) Systems and Restaurant Management Software.
   Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  
  
   Key Responsibilities
   
  
   Supervises and provides exemplary guidance to the Service Staff, including Waiters, Waitresses, and Hosts/Hostesses, ensuring a Next-Level service experience.
   Inspires and motivates the Team to deliver Sensational Service, fostering a Positive, Collaborative Work Environment.
   Conducts regular, insightful and fair Performance Evaluations, providing constructive feedback to enhance staff Performance and Development.
   Collaborates closely with the Restaurant Manager to develop and implement hand-crafted Standard Operating Procedures, elevating Service Efficiency to be First-in-Class.
   Offers ongoing Coaching and Mentorship to support the professional growth and development of the Service Team.
  
  
   Imparts comprehensive training to new team members on FIVE’s Boundary-Breaking Service Standards, Exquisite Menus, and Standard Operating Procedures.
   Extends a Warm Welcome to Guests, ensuring they receive Prompt and Personalised Service that leaves a lasting impression.
   Handles Guest Inquiries, Concerns, and Complaints with the utmost professionalism and efficiency, always striving to surpass their expectations from Luxury Dining.
   Anticipates Guest Needs, proactively addressing any concerns to ensure a seamless and unforgettable Dining Experience.
   Maintains a visible presence in the Dining Area, engaging with Guests and promptly resolving any Service-Related Concerns.
  
  
   Organises and meticulously schedules ‘FIVER’ Shifts, ensuring Efficient Coverage for all Restaurant Operations.
   Ensures seamless Day-To-Day Operations of the Restaurant, adhering to established Service Standards and following FIVE’s industry-leading Health and Safety Regulations.
   Oversees and meticulously maintains the ‘FIVE-Star’ Cleanliness and Organisation of the restaurant, including Dining Areas, Service Stations, and Back-Of-House Areas.
   Coordinates seamlessly with the Culinary Team to ensure the Timely and Aesthetic delivery of Food and Beverages, maintaining ‘FIVE-Styled’ Quality and Presentation Standards.
   Monitors and controls Inventory Levels, ensuring Supplies are available to meet guest demand while Minimising Waste.
  
  
   Promotes visionary Upselling and Suggestive Selling Techniques amongst the service staff, intelligently Maximising Revenue Opportunities.
   Assists in creating and executing bold and disruptive Promotional Activities, Special Events, and Themed Nights, growing restaurant revenue.
  
  
   Stays at the forefront of Industry Trends, new Menu Items, and Beverage Offerings, effectively training FIVE Tribe Members and enhancing their Product Knowledge.
   Conducts thoughtfully curated training sessions on Service Techniques, Customer Service, and Upselling Strategies, ensuring a continuous improvement in staff performance.
  
  
   The Team
  
   ‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.
  
   Sustainable Indulgence at FIVE
  
   FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
  
   An Equal Opportunity Employer
  
   The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
   
  About FIVE Hotels and Resorts
  
   FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
  
  
    Find out more here: fivehotelsandresorts.com
  
 

 

 
  Department Name
  
   Food and Beverage Service
  
 
 
  Industry
  
   Hospitality
  
 
 
  Work Experience
  
   1 - 3 years
  
 
 
  City
  
   Dubai
  
 
 
  State/Province
  
   Dubayy (Dubai)
  
 
 
  Country
  
   United Arab Emirates
  
 
 
  Zip/Postal Code
  
   337-1500
  
 


Floor Supervisor, French Concept - FIVE LUXE - FIVE Hotels and Resorts

Floor Supervisor, French Concept - FIVE LUXE

You should have Demi Chef De Partie experience in luxury settings, a culinary degree, strong communication skills, HACCP knowledge, a detail-oriented approach, and a positive attitude. Flexibility is key.

You will prepare and cook dishes, manage your kitchen section, innovate menus, uphold hygiene standards, mentor junior staff, organize operations, manage stock levels, and participate in tastings.

<div>
 <h3 class="jobSectionHeader"><b>Job Description</b></h3>
 <div>
  <p><b>An Exhilarating Opportunity</b></p>
  <p></p>
  <p><br> Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</p>
  <p></p>
  <p><br> Join the FIVE Tribe - and Get Ready to Make Waves.</p>
  <p></p>
  <p><b><br> The Candidate</b></p>
  <p></p>
  <p><br> A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</p>
  <p></p>
  <p><br> Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Culinary Team as a Demi Chef De Partie will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</p>
  <p></p>
  <p><b><br> What We’re Looking For</b></p><br>
  <p></p>
  <ul>
   <li>A proven track record as a Demi Chef De Partie in a Luxury Hotel environment or Fine Dining Restaurant, delivering Sensational Experiences synonymous with FIVE's Award-Winning Service Quality.<br></li>
   <li>A Culinary Degree or equivalent qualification is preferred.<br></li>
   <li>Outstanding Pre-Opening experience in setting up dynamic, seamless and fast-paced Kitchen Operations is advantageous.<br></li>
   <li>Impeccable Communication Skills, both verbal and written, with fluency in English.<br></li>
   <li>Demonstrated proficiency in Culinary Techniques, and Presentation and Plating Methods.<br></li>
   <li>Strong familiarity with and understanding of how to Safely Use and Maintain kitchen equipment.<br></li>
   <li>Next-Level collaborative skills, effectively Supporting senior chefs, and Leading and Inspiring junior Kitchen Staff.<br></li>
   <li>A Meticulous Eye for Detail, ensuring every aspect of Food Quality and Presentation is perfectly curated.<br></li>
   <li>Comprehensive knowledge of HACCP (Hazard Analysis and Critical Control Points) principles and practices, and a thorough understanding of Health and Safety Regulations, Food Hygiene Standards, and Best Practices in Restaurant Operations.<br></li>
   <li>Positive ‘Can-Do!’ Attitude and proactive in Contributing Innovatively towards menu development and culinary concepts.<br></li>
   <li>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</li>
  </ul>
  <p><b><br> Key Responsibilities</b></p><br>
  <p></p>
  <ul>
   <li>Elevates FIVE’s Culinary Experience by meticulously preparing and cooking dishes alongside the Chef De Partie, ensuring they meet our Exacting Standards of Quality and Presentation.<br></li>
   <li>Takes ownership and responsibility for their Designated Kitchen Section, whether it involves sauces, grill, or pastry, and adds a touch of Bespoke Artistry to the Execution and Presentation of Dishes.<br></li>
   <li>Innovates and curates Menu Offerings that captivate our Discerning Clientele, harmonising Local Flavours, global Culinary Trends, and Dietary Preferences in a bespoke culinary experience.<br></li>
   <li>Demonstrates a thorough understanding of Kitchen Equipment, has mastered Cooking Techniques, and uncompromisingly upholds Food Hygiene Practices to maintain ‘FIVE-Styled’ Safety and Quality.<br></li>
   <li>Collaborates seamlessly with fellow chefs and supervisors, contributing to the creation of Sensational ‘FIVE-Star’ Dining Experiences.<br></li>
   <li>Provides Mentorship and Support to junior kitchen staff, fostering a Positive and Productive Team environment.<br></li>
   <li>Ensures the impeccable Organisation and Setup of their section before service periods, ensuring Efficiency and Smooth Operations.<br></li>
   <li>Contributes to the management of Ingredient Stock Levels and adopts a Minimum-Waste approach in placing orders, ensuring a continuous and efficient supply of ingredients.<br></li>
   <li>Adheres strictly to Food Safety and Hygiene regulations, ensuring the kitchen remains a faultlessly Clean, Orderly, and Compliant Space.<br></li>
   <li>Participates in Menu Tastings, Evaluations, and Training sessions, showcasing a commitment to continuous improvement and the creation of Boundary-Breaking culinary experiences.</li>
  </ul>
  <p></p>
  <p><b><br> The Team</b></p>
  <p></p>
  <p><br> ‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.</p>
  <p></p>
  <p><b><br> Sustainable Indulgence at FIVE</b></p>
  <p></p>
  <p><br> FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</p>
  <p></p>
  <p><b><br> An Equal Opportunity Employer</b></p>
  <p></p>
  <p><br> The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.</p>
  <p><br> <br></p>
  <p><b>About FIVE Hotels and Resorts</b></p>
  <p></p>
  <p><br> FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</p>
  <p></p>
  <p><br> Find out more here: fivehotelsandresorts.com</p>
 </div>
</div>
<p></p> <br>
<ul>
 <div>
  <p>Department Name</p>
  <div>
   Culinary
  </div>
 </div>
 <div>
  <p>Industry</p>
  <div>
   Hospitality
  </div>
 </div>
 <div>
  <p>Work Experience</p>
  <div>
   1-3 years
  </div>
 </div>
 <div>
  <p>City</p>
  <div>
   Dubai
  </div>
 </div>
 <div>
  <p>State/Province</p>
  <div>
   Dubayy (Dubai)
  </div>
 </div>
 <div>
  <p>Country</p>
  <div>
   United Arab Emirates
  </div>
 </div>
 <div>
  <p>Zip/Postal Code</p>
  <div>
   337-1500
  </div>
 </div>
</ul>


 Job Description
 
  An Exhilarating Opportunity
  
   Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.
  
   Join the FIVE Tribe - and Get Ready to Make Waves.
  
   The Candidate
  
   A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
  
   Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Culinary Team as a Demi Chef De Partie will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
  
   What We’re Looking For
  
  
   A proven track record as a Demi Chef De Partie in a Luxury Hotel environment or Fine Dining Restaurant, delivering Sensational Experiences synonymous with FIVE's Award-Winning Service Quality.
   A Culinary Degree or equivalent qualification is preferred.
   Outstanding Pre-Opening experience in setting up dynamic, seamless and fast-paced Kitchen Operations is advantageous.
   Impeccable Communication Skills, both verbal and written, with fluency in English.
   Demonstrated proficiency in Culinary Techniques, and Presentation and Plating Methods.
   Strong familiarity with and understanding of how to Safely Use and Maintain kitchen equipment.
   Next-Level collaborative skills, effectively Supporting senior chefs, and Leading and Inspiring junior Kitchen Staff.
   A Meticulous Eye for Detail, ensuring every aspect of Food Quality and Presentation is perfectly curated.
   Comprehensive knowledge of HACCP (Hazard Analysis and Critical Control Points) principles and practices, and a thorough understanding of Health and Safety Regulations, Food Hygiene Standards, and Best Practices in Restaurant Operations.
   Positive ‘Can-Do!’ Attitude and proactive in Contributing Innovatively towards menu development and culinary concepts.
   Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  
   Key Responsibilities
  
  
   Elevates FIVE’s Culinary Experience by meticulously preparing and cooking dishes alongside the Chef De Partie, ensuring they meet our Exacting Standards of Quality and Presentation.
   Takes ownership and responsibility for their Designated Kitchen Section, whether it involves sauces, grill, or pastry, and adds a touch of Bespoke Artistry to the Execution and Presentation of Dishes.
   Innovates and curates Menu Offerings that captivate our Discerning Clientele, harmonising Local Flavours, global Culinary Trends, and Dietary Preferences in a bespoke culinary experience.
   Demonstrates a thorough understanding of Kitchen Equipment, has mastered Cooking Techniques, and uncompromisingly upholds Food Hygiene Practices to maintain ‘FIVE-Styled’ Safety and Quality.
   Collaborates seamlessly with fellow chefs and supervisors, contributing to the creation of Sensational ‘FIVE-Star’ Dining Experiences.
   Provides Mentorship and Support to junior kitchen staff, fostering a Positive and Productive Team environment.
   Ensures the impeccable Organisation and Setup of their section before service periods, ensuring Efficiency and Smooth Operations.
   Contributes to the management of Ingredient Stock Levels and adopts a Minimum-Waste approach in placing orders, ensuring a continuous and efficient supply of ingredients.
   Adheres strictly to Food Safety and Hygiene regulations, ensuring the kitchen remains a faultlessly Clean, Orderly, and Compliant Space.
   Participates in Menu Tastings, Evaluations, and Training sessions, showcasing a commitment to continuous improvement and the creation of Boundary-Breaking culinary experiences.
  
  
   The Team
  
   ‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.
  
   Sustainable Indulgence at FIVE
  
   FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
  
   An Equal Opportunity Employer
  
   The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
   
  About FIVE Hotels and Resorts
  
   FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
  
   Find out more here: fivehotelsandresorts.com
 

 

 
  Department Name
  
   Culinary
  
 
 
  Industry
  
   Hospitality
  
 
 
  Work Experience
  
   1-3 years
  
 
 
  City
  
   Dubai
  
 
 
  State/Province
  
   Dubayy (Dubai)
  
 
 
  Country
  
   United Arab Emirates
  
 
 
  Zip/Postal Code
  
   337-1500
  
 


Demi Chef De Partie, Cielo - FIVE LUXE - FIVE Hotels and Resorts

Demi Chef De Partie, Cielo - FIVE LUXE

You need 1-2 years in luxury hospitality, a polished appearance, flexibility, great communication skills, a proactive attitude, and a talent for enhancing guest experiences.

You will welcome VIP guests, remember preferences, take orders, ensure smooth dining experiences, assist with events, uphold hygiene standards, and promote services for exceptional guest satisfaction.

Customer Relations

<div>
 <h3 class="jobSectionHeader"><b>Job Description</b></h3>
 <div>
  <p><b>An Exhilarating Opportunity</b></p>
  <p></p>
  <p><br> Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</p>
  <p></p>
  <p><br> Join the FIVE Tribe - and Get Ready to Make Waves.</p>
  <p></p>
  <p><b><br> The Candidate</b></p>
  <p></p>
  <p><br> A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</p>
  <p></p>
  <p><br> Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a VIP Waiter/Waitress will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</p>
  <p></p>
  <p><b><br> What We’re Looking For</b></p><br>
  <p></p>
  <ul>
   <li>Previous experience of 1-2 years in a Luxury Hotel environment as a VIP Waiter / Waitress is a plus.<br></li>
   <li>Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.<br></li>
   <li>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.<br></li>
   <li>A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.<br></li>
   <li>An elevated and energetic Conversationalist, engaging Guests with lively discussions.<br></li>
   <li>A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.<br></li>
   <li>Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.<br></li>
   <li>Finds creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.<br></li>
   <li>Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.<br></li>
   <li>‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.<br></li>
   <li>Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).<br></li>
   <li>A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.</li>
  </ul>
  <p></p>
  <p><b><br> Key Responsibilities</b></p><br>
  <p></p>
  <ul>
   <li>Greets VIP Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.<br></li>
   <li>Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records to curate unparalleled, ‘FIVE-Styled’ Service.<br></li>
   <li>Takes and delivers Food and Beverage Orders accurately and efficiently, ensuring special Dietary Requirements and Preferences are considered.<br></li>
   <li>Presents menus and makes knowledgeable Recommendations based on the Guests’ Preferences and the availability of ingredients.<br></li>
   <li>Demonstrates an Unwavering Commitment to upholding FIVE's First-in-Class Standards, providing personalised Service to Guests at all times.<br></li>
   <li>Ensures a Seamless Dining Experience for VIP Guests, Anticipating their Needs, and Fulfilling Special Requests.<br></li>
   <li>Exhibits an exceptional understanding of FIVE's diverse destinations, concepts, menus, events, and bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every touchpoint.<br></li>
   <li>Assumes Ownership of Guest Concerns and Requests, displaying top-notch Responsiveness to Exceeding Expectations, whilst escalating relevant concerns to the Head of Department.<br></li>
   <li>Efficiently Processes Billing and Payments while adhering to FIVE’s industry-leading Control Procedures.<br></li>
   <li>Contributes to a Luxurious Dining Experience by working Collaboratively with the Food and Beverage Team to maximise Guest Satisfaction, ensuring next-level Service.<br></li>
   <li>Assists in the lavish Table Setup and helps maintain the Dining Destination’s overall Cleanliness and Atmosphere.<br></li>
   <li>Exemplifies the Highest Standards of Hygiene and Safety, including adhering to proper handling of utensils, equipment, and best-in-class Cleaning Procedures.<br></li>
   <li>Utilises remarkable Sales Techniques to upsell and promote bespoke Services, lavish Concepts, and exclusive Special Promotions to Elevate the Guest Experience and foster Revenue Growth.<br></li>
   <li>Plays a Pivotal Role in the preparation, setup, and breakdown of breath-taking Events, Parties, and exclusive Extravaganzas.<br></li>
   <li>Embodies a Visionary Mindset that continuously Disrupts and Breaks Boundaries.<br></li>
   <li>Attends regular Team Meetings and ongoing bespoke Training Sessions to improve Product Knowledge and Service Skills.<br></li>
   <li>Becomes an invaluable member of the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’s delicious Culinary Masterpieces, Creative Concoctions and Insta-Famous Tunes.<br></li>
   <li>Contributes to the signature behind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’s award-winning initiatives.</li>
  </ul>
  <p></p>
  <p><b><br> The Team</b></p>
  <p></p>
  <p><br> ‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.</p>
  <p></p>
  <p><b><br> Sustainable Indulgence at FIVE</b></p>
  <p></p>
  <p><br> FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</p>
  <p></p>
  <p><b><br> An Equal Opportunity Employer</b></p>
  <p></p>
  <p><br> The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.</p>
  <p><br> <br></p>
  <p><b>About FIVE Hotels and Resorts</b></p>
  <p></p>
  <p><br> FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</p>
  <p></p>
  <div>
   <br> Find out more here: fivehotelsandresorts.com
  </div>
 </div>
</div>
<p></p> <br>
<ul>
 <div>
  <p>Department Name</p>
  <div>
   Food and Beverage Service
  </div>
 </div>
 <div>
  <p>Industry</p>
  <div>
   Hospitality
  </div>
 </div>
 <div>
  <p>Work Experience</p>
  <div>
   1-3 years
  </div>
 </div>
 <div>
  <p>City</p>
  <div>
   Dubai
  </div>
 </div>
 <div>
  <p>State/Province</p>
  <div>
   Dubayy (Dubai)
  </div>
 </div>
 <div>
  <p>Country</p>
  <div>
   United Arab Emirates
  </div>
 </div>
 <div>
  <p>Zip/Postal Code</p>
  <div>
   337-1500
  </div>
 </div>
</ul>


 Job Description
 
  An Exhilarating Opportunity
  
   Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.
  
   Join the FIVE Tribe - and Get Ready to Make Waves.
  
   The Candidate
  
   A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
  
   Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a VIP Waiter/Waitress will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
  
   What We’re Looking For
  
  
   Previous experience of 1-2 years in a Luxury Hotel environment as a VIP Waiter / Waitress is a plus.
   Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
   Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
   A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
   An elevated and energetic Conversationalist, engaging Guests with lively discussions.
   A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
   Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
   Finds creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
   Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
   ‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
   Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
   A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  
  
   Key Responsibilities
  
  
   Greets VIP Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.
   Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records to curate unparalleled, ‘FIVE-Styled’ Service.
   Takes and delivers Food and Beverage Orders accurately and efficiently, ensuring special Dietary Requirements and Preferences are considered.
   Presents menus and makes knowledgeable Recommendations based on the Guests’ Preferences and the availability of ingredients.
   Demonstrates an Unwavering Commitment to upholding FIVE's First-in-Class Standards, providing personalised Service to Guests at all times.
   Ensures a Seamless Dining Experience for VIP Guests, Anticipating their Needs, and Fulfilling Special Requests.
   Exhibits an exceptional understanding of FIVE's diverse destinations, concepts, menus, events, and bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every touchpoint.
   Assumes Ownership of Guest Concerns and Requests, displaying top-notch Responsiveness to Exceeding Expectations, whilst escalating relevant concerns to the Head of Department.
   Efficiently Processes Billing and Payments while adhering to FIVE’s industry-leading Control Procedures.
   Contributes to a Luxurious Dining Experience by working Collaboratively with the Food and Beverage Team to maximise Guest Satisfaction, ensuring next-level Service.
   Assists in the lavish Table Setup and helps maintain the Dining Destination’s overall Cleanliness and Atmosphere.
   Exemplifies the Highest Standards of Hygiene and Safety, including adhering to proper handling of utensils, equipment, and best-in-class Cleaning Procedures.
   Utilises remarkable Sales Techniques to upsell and promote bespoke Services, lavish Concepts, and exclusive Special Promotions to Elevate the Guest Experience and foster Revenue Growth.
   Plays a Pivotal Role in the preparation, setup, and breakdown of breath-taking Events, Parties, and exclusive Extravaganzas.
   Embodies a Visionary Mindset that continuously Disrupts and Breaks Boundaries.
   Attends regular Team Meetings and ongoing bespoke Training Sessions to improve Product Knowledge and Service Skills.
   Becomes an invaluable member of the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’s delicious Culinary Masterpieces, Creative Concoctions and Insta-Famous Tunes.
   Contributes to the signature behind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’s award-winning initiatives.
  
  
   The Team
  
   ‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.
  
   Sustainable Indulgence at FIVE
  
   FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
  
   An Equal Opportunity Employer
  
   The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
   
  About FIVE Hotels and Resorts
  
   FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
  
  
    Find out more here: fivehotelsandresorts.com
  
 

 

 
  Department Name
  
   Food and Beverage Service
  
 
 
  Industry
  
   Hospitality
  
 
 
  Work Experience
  
   1-3 years
  
 
 
  City
  
   Dubai
  
 
 
  State/Province
  
   Dubayy (Dubai)
  
 
 
  Country
  
   United Arab Emirates
  
 
 
  Zip/Postal Code
  
   337-1500
  
 


VIP Waitress, Pacha Pool - FIVE LUXE - FIVE Hotels and Resorts

VIP Waitress, Pacha Pool - FIVE LUXE

You need a degree in Hospitality Management, experience in luxury environments, strong leadership skills, F&B knowledge, POS proficiency, and flexibility for various shifts.

You will supervise service staff, ensure exceptional guest experiences, conduct evaluations, manage operations, handle inquiries, maintain cleanliness, and promote upselling while fostering team growth.

<div>
 <h3 class="jobSectionHeader"><b>Job Description</b></h3>
 <div>
  <p><b>An Exhilarating Opportunity</b></p>
  <p></p>
  <p><br> Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</p>
  <p></p>
  <p><br> Join the FIVE Tribe - and Get Ready to Make Waves.</p>
  <p></p>
  <p><b><br> The Candidate</b></p>
  <p></p>
  <p><br> A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</p>
  <p></p>
  <p><br> Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Floor Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</p>
  <p></p>
  <p><b><br> What We’re Looking For</b></p><br>
  <p></p>
  <ul>
   <li>A Degree or Diploma in Hospitality Management or a related field is preferred.<br></li>
   <li>A proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role, delivering sensational Guest Experiences synonymous with FIVE's award-winning Service Quality.<br></li>
   <li>Excellent leadership, communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.<br></li>
   <li>Exceptional skills in Improving Customer Satisfaction and Addressing Complaints with Tact, showcasing a commitment to Industry-Leading Standards.<br></li>
   <li>Extensive knowledge of Food and Beverage Operations, including ‘FIVE-Star’ Service Standards, Wines, and Cocktail Preparation.<br></li>
   <li>Next-Level Team Management skills, effectively leading and inspiring the FIVE Tribe to New Heights.<br></li>
   <li>Proficient in Point-Of-Sale (POS) Systems and Restaurant Management Software.<br></li>
   <li>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</li>
  </ul>
  <p></p>
  <p><b><br> Key Responsibilities</b></p>
  <p><br> <br></p>
  <ul>
   <li>Supervises and provides exemplary guidance to the Service Staff, including Waiters, Waitresses, and Hosts/Hostesses, ensuring a Next-Level service experience.<br></li>
   <li>Inspires and motivates the Team to deliver Sensational Service, fostering a Positive, Collaborative Work Environment.<br></li>
   <li>Conducts regular, insightful and fair Performance Evaluations, providing constructive feedback to enhance staff Performance and Development.<br></li>
   <li>Collaborates closely with the Restaurant Manager to develop and implement hand-crafted Standard Operating Procedures, elevating Service Efficiency to be First-in-Class.<br></li>
   <li>Offers ongoing Coaching and Mentorship to support the professional growth and development of the Service Team.<br></li>
  </ul>
  <ul>
   <li>Imparts comprehensive training to new team members on FIVE’s Boundary-Breaking Service Standards, Exquisite Menus, and Standard Operating Procedures.<br></li>
   <li>Extends a Warm Welcome to Guests, ensuring they receive Prompt and Personalised Service that leaves a lasting impression.<br></li>
   <li>Handles Guest Inquiries, Concerns, and Complaints with the utmost professionalism and efficiency, always striving to surpass their expectations from Luxury Dining.<br></li>
   <li>Anticipates Guest Needs, proactively addressing any concerns to ensure a seamless and unforgettable Dining Experience.<br></li>
   <li>Maintains a visible presence in the Dining Area, engaging with Guests and promptly resolving any Service-Related Concerns.<br></li>
  </ul>
  <ul>
   <li>Organises and meticulously schedules ‘FIVER’ Shifts, ensuring Efficient Coverage for all Restaurant Operations.<br></li>
   <li>Ensures seamless Day-To-Day Operations of the Restaurant, adhering to established Service Standards and following FIVE’s industry-leading Health and Safety Regulations.<br></li>
   <li>Oversees and meticulously maintains the ‘FIVE-Star’ Cleanliness and Organisation of the restaurant, including Dining Areas, Service Stations, and Back-Of-House Areas.<br></li>
   <li>Coordinates seamlessly with the Culinary Team to ensure the Timely and Aesthetic delivery of Food and Beverages, maintaining ‘FIVE-Styled’ Quality and Presentation Standards.<br></li>
   <li>Monitors and controls Inventory Levels, ensuring Supplies are available to meet guest demand while Minimising Waste.<br></li>
  </ul>
  <ul>
   <li>Promotes visionary Upselling and Suggestive Selling Techniques amongst the service staff, intelligently Maximising Revenue Opportunities.<br></li>
   <li>Assists in creating and executing bold and disruptive Promotional Activities, Special Events, and Themed Nights, growing restaurant revenue.<br></li>
  </ul>
  <ul>
   <li>Stays at the forefront of Industry Trends, new Menu Items, and Beverage Offerings, effectively training FIVE Tribe Members and enhancing their Product Knowledge.<br></li>
   <li>Conducts thoughtfully curated training sessions on Service Techniques, Customer Service, and Upselling Strategies, ensuring a continuous improvement in staff performance.</li>
  </ul>
  <p></p>
  <p><b><br> The Team</b></p>
  <p></p>
  <p><br> ‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.</p>
  <p></p>
  <p><b><br> Sustainable Indulgence at FIVE</b></p>
  <p></p>
  <p><br> FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</p>
  <p></p>
  <p><b><br> An Equal Opportunity Employer</b></p>
  <p></p>
  <p><br> The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.</p>
  <p><br> <br></p>
  <p><b>About FIVE Hotels and Resorts</b></p>
  <p></p>
  <p><br> FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</p>
  <p></p>
  <div>
   <br> Find out more here: fivehotelsandresorts.com
  </div>
 </div>
</div>
<p></p> <br>
<ul>
 <div>
  <p>Department Name</p>
  <div>
   Food and Beverage Service
  </div>
 </div>
 <div>
  <p>Industry</p>
  <div>
   Hospitality
  </div>
 </div>
 <div>
  <p>Work Experience</p>
  <div>
   1-3 years
  </div>
 </div>
 <div>
  <p>City</p>
  <div>
   Dubai
  </div>
 </div>
 <div>
  <p>State/Province</p>
  <div>
   Dubayy (Dubai)
  </div>
 </div>
 <div>
  <p>Country</p>
  <div>
   United Arab Emirates
  </div>
 </div>
 <div>
  <p>Zip/Postal Code</p>
  <div>
   337-1500
  </div>
 </div>
</ul>


 Job Description
 
  An Exhilarating Opportunity
  
   Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.
  
   Join the FIVE Tribe - and Get Ready to Make Waves.
  
   The Candidate
  
   A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
  
   Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Floor Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
  
   What We’re Looking For
  
  
   A Degree or Diploma in Hospitality Management or a related field is preferred.
   A proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role, delivering sensational Guest Experiences synonymous with FIVE's award-winning Service Quality.
   Excellent leadership, communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
   Exceptional skills in Improving Customer Satisfaction and Addressing Complaints with Tact, showcasing a commitment to Industry-Leading Standards.
   Extensive knowledge of Food and Beverage Operations, including ‘FIVE-Star’ Service Standards, Wines, and Cocktail Preparation.
   Next-Level Team Management skills, effectively leading and inspiring the FIVE Tribe to New Heights.
   Proficient in Point-Of-Sale (POS) Systems and Restaurant Management Software.
   Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  
  
   Key Responsibilities
   
  
   Supervises and provides exemplary guidance to the Service Staff, including Waiters, Waitresses, and Hosts/Hostesses, ensuring a Next-Level service experience.
   Inspires and motivates the Team to deliver Sensational Service, fostering a Positive, Collaborative Work Environment.
   Conducts regular, insightful and fair Performance Evaluations, providing constructive feedback to enhance staff Performance and Development.
   Collaborates closely with the Restaurant Manager to develop and implement hand-crafted Standard Operating Procedures, elevating Service Efficiency to be First-in-Class.
   Offers ongoing Coaching and Mentorship to support the professional growth and development of the Service Team.
  
  
   Imparts comprehensive training to new team members on FIVE’s Boundary-Breaking Service Standards, Exquisite Menus, and Standard Operating Procedures.
   Extends a Warm Welcome to Guests, ensuring they receive Prompt and Personalised Service that leaves a lasting impression.
   Handles Guest Inquiries, Concerns, and Complaints with the utmost professionalism and efficiency, always striving to surpass their expectations from Luxury Dining.
   Anticipates Guest Needs, proactively addressing any concerns to ensure a seamless and unforgettable Dining Experience.
   Maintains a visible presence in the Dining Area, engaging with Guests and promptly resolving any Service-Related Concerns.
  
  
   Organises and meticulously schedules ‘FIVER’ Shifts, ensuring Efficient Coverage for all Restaurant Operations.
   Ensures seamless Day-To-Day Operations of the Restaurant, adhering to established Service Standards and following FIVE’s industry-leading Health and Safety Regulations.
   Oversees and meticulously maintains the ‘FIVE-Star’ Cleanliness and Organisation of the restaurant, including Dining Areas, Service Stations, and Back-Of-House Areas.
   Coordinates seamlessly with the Culinary Team to ensure the Timely and Aesthetic delivery of Food and Beverages, maintaining ‘FIVE-Styled’ Quality and Presentation Standards.
   Monitors and controls Inventory Levels, ensuring Supplies are available to meet guest demand while Minimising Waste.
  
  
   Promotes visionary Upselling and Suggestive Selling Techniques amongst the service staff, intelligently Maximising Revenue Opportunities.
   Assists in creating and executing bold and disruptive Promotional Activities, Special Events, and Themed Nights, growing restaurant revenue.
  
  
   Stays at the forefront of Industry Trends, new Menu Items, and Beverage Offerings, effectively training FIVE Tribe Members and enhancing their Product Knowledge.
   Conducts thoughtfully curated training sessions on Service Techniques, Customer Service, and Upselling Strategies, ensuring a continuous improvement in staff performance.
  
  
   The Team
  
   ‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.
  
   Sustainable Indulgence at FIVE
  
   FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
  
   An Equal Opportunity Employer
  
   The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
   
  About FIVE Hotels and Resorts
  
   FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
  
  
    Find out more here: fivehotelsandresorts.com
  
 

 

 
  Department Name
  
   Food and Beverage Service
  
 
 
  Industry
  
   Hospitality
  
 
 
  Work Experience
  
   1-3 years
  
 
 
  City
  
   Dubai
  
 
 
  State/Province
  
   Dubayy (Dubai)
  
 
 
  Country
  
   United Arab Emirates
  
 
 
  Zip/Postal Code
  
   337-1500
  
 


FIVE Hotels and Resorts

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