Mynt is the first and only duacorn in the Philippines. It's a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology.  Mynt operates two fintech companies: GXI, the mobile wallet operator of GCash — the #1 Finance App in the Philippines, and Fuse Lending, a tech-based lending company that gives Filipinos access to microloans and business loans.

Mynt, through its fintech operations, is a staunch supporter of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.

Finance

GCash

Realizing a vision of a cashless society leading to Finance for All.

Technology

You must facilitate workshops, roll out processes, monitor compliance, automate with tools like JIRA, support teams, adapt processes to changes, and evolve tools based on feedback and new options.

You will facilitate stakeholder workshops, roll out and monitor processes, support implementation, adapt tools for changes, and gather feedback to continuously improve workflows.

IT & Cybersecurity

Business, Operations & Strategy

Manila

<div><div>Solutions Design Process Lead</div><div>
Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
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Activities championed by the Process Lead include:
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1. Facilitate workshops/meetings with stakeholders and enablement teams to define the framework of new processes or tools. Follow-through on any pending action item related to these workshops/meetings.
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2. Roll-out process/document to stakeholders. This is applicable to new or incremental changes.
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3. Monitor usage/compliance of the team to rolled-out tools/processes.
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4. Automate, or use technology such as JIRA or any other dashboarding tool when applicable.
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5. Provide support to chapters/squads throughout their process implementation or tool usage.
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6. Ensure process is changed/adjusted accordingly to adapt to any of the following:
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<ul><li>change(s) in team/org direction</li>
<li>change(s) in enablement team standards</li>
<li>other drivers that raise the need for improvements</li>
</ul><br>
7. Continuously evolve team processes and tools by:
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<ul><li>Seeking user and stakeholder feedback coming from on the ground execution</li>
</ul><br>
8. Assessing if new tools available will benefit the guild's ways of working
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<b>What We Offer
</b><br>
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Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package</div><div>
Job ID R0000014507</div></div><p></p>

Solutions Design Process Lead
Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!


Activities championed by the Process Lead include:


1. Facilitate workshops/meetings with stakeholders and enablement teams to define the framework of new processes or tools. Follow-through on any pending action item related to these workshops/meetings.


2. Roll-out process/document to stakeholders. This is applicable to new or incremental changes.


3. Monitor usage/compliance of the team to rolled-out tools/processes.


4. Automate, or use technology such as JIRA or any other dashboarding tool when applicable.


5. Provide support to chapters/squads throughout their process implementation or tool usage.


6. Ensure process is changed/adjusted accordingly to adapt to any of the following:

change(s) in team/org direction
change(s) in enablement team standards
other drivers that raise the need for improvements

7. Continuously evolve team processes and tools by:

Seeking user and stakeholder feedback coming from on the ground execution

8. Assessing if new tools available will benefit the guild's ways of working


What We Offer


Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
Job ID R0000014507

Solutions Design Process Lead - GCash

Solutions Design Process Lead

You must assess privacy risks, implement policies, develop privacy tech, monitor metrics, evaluate AI risks, ensure compliance, draft agreements, promote Privacy by Design, and conduct legal research.

You will conduct PIAs and AI risk assessments, implement privacy policies, monitor metrics, develop PETs, draft contracts, and ensure compliance with privacy laws and best practices.

Data

Legal

<div><div>Privacy and AI Standards Lead</div><div>
Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!<br>
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<ul><li>Conduct Privacy Impact Assessments (PIAs) to identify, evaluate, and address the privacy risks of projects and initiatives, ensuring that appropriate safeguards are in place and compliance with privacy regulations is achieved.</li>
<li>Ensure data privacy policies are implemented throughout the product lifecycle.</li>
<li>Assist in the development and implementation of Privacy-Enhancing Technologies (PETs) to reduce data exposure and improve data security.</li>
<li>Monitor and evaluate performance metrics related to privacy and data protection, making recommendations for improvements and updates as necessary.</li>
<li>Conduct Artificial Intelligence (AI) Risk Assessments to identify potential risks associated with AI systems, including but not limited to privacy, regulatory, and ethical risks, and develop strategies to mitigate these risks.</li>
<li>Continuously monitor emerging technologies and industry developments to assist in the development of policies that strengthen privacy measures and ensure compliance.</li>
<li>Draft, review and/or assess data processing agreements and privacy-related contractual clauses.</li>
<li>Champion Privacy by Design (PbD) principles by promoting proactive privacy measures and ensuring they are integrated into all aspects of technology development and implementation.</li>
<li>Conduct legal research to ensure that privacy and AI initiatives comply with current laws, regulations, and policies.</li>
</ul><br>
<b>What We Offer
</b><br>
<br>
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package</div><div>
Job ID R0000014419</div></div><p></p>

Privacy and AI Standards Lead
Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!


Conduct Privacy Impact Assessments (PIAs) to identify, evaluate, and address the privacy risks of projects and initiatives, ensuring that appropriate safeguards are in place and compliance with privacy regulations is achieved.
Ensure data privacy policies are implemented throughout the product lifecycle.
Assist in the development and implementation of Privacy-Enhancing Technologies (PETs) to reduce data exposure and improve data security.
Monitor and evaluate performance metrics related to privacy and data protection, making recommendations for improvements and updates as necessary.
Conduct Artificial Intelligence (AI) Risk Assessments to identify potential risks associated with AI systems, including but not limited to privacy, regulatory, and ethical risks, and develop strategies to mitigate these risks.
Continuously monitor emerging technologies and industry developments to assist in the development of policies that strengthen privacy measures and ensure compliance.
Draft, review and/or assess data processing agreements and privacy-related contractual clauses.
Champion Privacy by Design (PbD) principles by promoting proactive privacy measures and ensuring they are integrated into all aspects of technology development and implementation.
Conduct legal research to ensure that privacy and AI initiatives comply with current laws, regulations, and policies.

What We Offer


Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
Job ID R0000014419

Privacy and AI Standards Lead - GCash

Privacy and AI Standards Lead

You should have a Bachelor's in a related field, data management experience, strong attention to detail, excellent communication skills, and knowledge of partner management regulations.

You will collect, verify, and update partner documents, audit data, maintain a repository, ensure compliance, train teams, and report on partner information and process improvements.

<div><div>Partner Information and Documents Update Lead</div><div>
Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
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<b>Responsibilities:</b>
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1. Lead the process of collecting, verifying, and updating partner information and documents to ensure accuracy and compliance.
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2. Develop and implement standardized procedures for the management of partner documentation.
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3. Collaborate with cross-functional teams to gather necessary information and support partner onboarding and compliance initiatives.
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4. Conduct regular audits of partner data and documentation to identify discrepancies and implement corrective actions.
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5. Maintain a centralized repository for partner information and ensure easy access for relevant stakeholders.
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6. Monitor changes in regulations and industry standards that may affect partner documentation requirements.
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7. Provide training and support to team members and stakeholders on documentation processes and best practices.
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8. Prepare and present regular reports on partner information status and compliance to management.
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9. Identify opportunities for process improvements and lead initiatives to enhance efficiency and accuracy.
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<b>Qualifications:</b>
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1. Bachelor's degree in Business Administration, Information Management, or a related field.
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2. Proven experience in data management, document control, or compliance, preferably in a partnership or vendor management context.
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3. Strong attention to detail and organizational skills.
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4. Excellent verbal and written communication skills.
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5. Proficient in Microsoft Office Suite and document management systems; familiarity with data analytics tools is a plus.
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6. Ability to work independently and as part of a team in a fast-paced environment.
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7. Strong problem-solving skills and the ability to think critically about processes.
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8. Knowledge of industry regulations and best practices related to partner management.
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<br>
<b>What We Offer
</b><br>
<br>
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package</div><div>
Job ID R0000014502</div></div><p></p>

Partner Information and Documents Update Lead
Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!


Responsibilities:


1. Lead the process of collecting, verifying, and updating partner information and documents to ensure accuracy and compliance.

2. Develop and implement standardized procedures for the management of partner documentation.

3. Collaborate with cross-functional teams to gather necessary information and support partner onboarding and compliance initiatives.

4. Conduct regular audits of partner data and documentation to identify discrepancies and implement corrective actions.

5. Maintain a centralized repository for partner information and ensure easy access for relevant stakeholders.

6. Monitor changes in regulations and industry standards that may affect partner documentation requirements.

7. Provide training and support to team members and stakeholders on documentation processes and best practices.

8. Prepare and present regular reports on partner information status and compliance to management.

9. Identify opportunities for process improvements and lead initiatives to enhance efficiency and accuracy.


Qualifications:

1. Bachelor's degree in Business Administration, Information Management, or a related field.

2. Proven experience in data management, document control, or compliance, preferably in a partnership or vendor management context.

3. Strong attention to detail and organizational skills.

4. Excellent verbal and written communication skills.

5. Proficient in Microsoft Office Suite and document management systems; familiarity with data analytics tools is a plus.

6. Ability to work independently and as part of a team in a fast-paced environment.

7. Strong problem-solving skills and the ability to think critically about processes.

8. Knowledge of industry regulations and best practices related to partner management.


What We Offer


Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
Job ID R0000014502

Partner Information and Documents Update Lead - GCash

Partner Information and Documents Update Lead

You need 3-5 years in insights management, experience in Voice of the Customer programs, strong analytical skills, communication abilities, and a relevant bachelor’s degree.

You will gather and analyze customer feedback, design surveys, identify trends, present insights, and collaborate across departments to enhance customer experience and achieve strategic goals.

Research & Development

<div><div>Insights Manager</div><div>
Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
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<b>Voice of the Customer Program Management</b>
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<ul><li>Develops and implements a comprehensive Voice of the Customer program to gather, analyze, and report on customer feedback.</li>
<li>Ensures that VoC initiatives are aligned with the organization's strategic goals and customer experience objectives.</li>
</ul><br>
<b>Data Collection and Analysis</b>
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<ul><li>Designs and manages surveys and other methods to collect customer feedback across various channels.</li>
<li>Analyzes data to identify key trends, pain points, and opportunities for improvement.</li>
</ul><br>
<b>Actionable Insights and Reporting</b>
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<ul><li>Transforms customer feedback into actionable insights and recommendations for improving products, services, and customer interactions.</li>
<li>Prepares and presents detailed reports to internal and external stakeholders, highlighting key findings and strategic implications.</li>
</ul><br>
<b>Cross-Functional Collaboration</b>
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<ul><li>Facilitates cross-departmental initiatives to address customer feedback and enhance the overall customer experience.</li>
<li>Engages with internal and external stakeholders to promote the importance and value of the Voice of the Customer program.</li>
</ul><br>
<b>What We Offer
</b><br>
<br>
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package</div><div>
Job ID R0000014631</div></div><p></p>

Insights Manager
Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!


Voice of the Customer Program Management

Develops and implements a comprehensive Voice of the Customer program to gather, analyze, and report on customer feedback.
Ensures that VoC initiatives are aligned with the organization's strategic goals and customer experience objectives.

Data Collection and Analysis

Designs and manages surveys and other methods to collect customer feedback across various channels.
Analyzes data to identify key trends, pain points, and opportunities for improvement.

Actionable Insights and Reporting

Transforms customer feedback into actionable insights and recommendations for improving products, services, and customer interactions.
Prepares and presents detailed reports to internal and external stakeholders, highlighting key findings and strategic implications.

Cross-Functional Collaboration

Facilitates cross-departmental initiatives to address customer feedback and enhance the overall customer experience.
Engages with internal and external stakeholders to promote the importance and value of the Voice of the Customer program.

What We Offer


Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
Job ID R0000014631

Insights Manager - GCash

Insights Manager

You should design governance frameworks, implement internal controls, coordinate audits, manage risks, oversee incidents, document processes, and optimize operations for efficiency and productivity.

You will design governance frameworks, implement internal controls, coordinate audits, manage risks, oversee incidents, maintain documentation, and optimize operational processes for efficiency.

Government & Politics

<div>
 <div>
  Governance Lead for Operations
 </div>
 <div>
  Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today! <br> <br> Job Summary: <br>
  <ul>
   <li><b>Governance</b>: Design and maintain a governance framework that defines roles, responsibilities, and accountability for operational activities. Ensure that governance structures support effective decision-making and operational control.</li>
   <li><b>Internal Controls</b>: Implement and monitor internal controls to safeguard assets, ensure the accuracy of financial reporting, and prevent fraud or errors in operations.</li>
   <li><b>Audit Coordination</b>: Coordinate internal and external audits, facilitate audit processes, and address any findings or recommendations. Ensure that corrective actions are implemented effectively.</li>
   <li><b>Risk Management</b>: Identify, assess, and manage operational risks. Develop and implement risk mitigation strategies and contingency plans to minimize the impact of potential issues.</li>
   <li><b>Incident Management</b>: Oversee the management of operational incidents, including investigation, resolution, and communication. Implement measures to prevent recurrence.</li>
   <li><b>Documentation and Reporting</b>: Maintain comprehensive documentation of operational processes, governance activities, and compliance efforts. Prepare and present reports on governance matters to senior management.</li>
   <li><b>Process Optimization:</b> Review and improve operational processes and workflows to enhance efficiency, reduce AHT, and increase productivity.</li>
  </ul><br> <b>What We Offer </b><br> <br> Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
 </div>
 <div>
  Job ID R0000013802
 </div>
</div>
<p></p>


 
  Governance Lead for Operations
 
 
  Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!   Job Summary: 
  
   Governance: Design and maintain a governance framework that defines roles, responsibilities, and accountability for operational activities. Ensure that governance structures support effective decision-making and operational control.
   Internal Controls: Implement and monitor internal controls to safeguard assets, ensure the accuracy of financial reporting, and prevent fraud or errors in operations.
   Audit Coordination: Coordinate internal and external audits, facilitate audit processes, and address any findings or recommendations. Ensure that corrective actions are implemented effectively.
   Risk Management: Identify, assess, and manage operational risks. Develop and implement risk mitigation strategies and contingency plans to minimize the impact of potential issues.
   Incident Management: Oversee the management of operational incidents, including investigation, resolution, and communication. Implement measures to prevent recurrence.
   Documentation and Reporting: Maintain comprehensive documentation of operational processes, governance activities, and compliance efforts. Prepare and present reports on governance matters to senior management.
   Process Optimization: Review and improve operational processes and workflows to enhance efficiency, reduce AHT, and increase productivity.
   What We Offer   Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
 
 
  Job ID R0000013802
 



GCash

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