Health Insurance

Work From Home

Sabbatical

Large

Hiscox USA is a growing specialty insurance company with offices across the US. Hiscox USA is part of the $3 billion Hiscox Group, with over 100 years of history and 31 offices in 14 countries worldwide. We Encourage Courage among our customers, partners and employees and challenge US businesses to do more and be more.

Hiscox USA's portfolio of specialty risk solutions include insurance covering a broad spectrum of professional E&O, GL, cyber & data security, media liability, entertainment production risks, D&O and management liability, crime, kidnap & ransom, terrorism and commercial property products.  


Finance

Hiscox USA

You have a Bac +5 in Commerce/Engineering, 5+ years in IT project management, e-commerce knowledge, strong English and French skills, and a proactive, solution-oriented mindset.

You will analyze user needs, manage the backlog, write User Stories, create functional mockups, oversee Agile ceremonies, validate deliverables, and support users while tracking performance metrics.

Business, Operations & Strategy

Paris

<div><div>Job Type:</div>
Permanent<div></div><div>
Build a brilliant future with Hiscox</div><div><br>
Poste: Product Owner - Digital Direct (gn)</div><div></div><div>
Le poste est bas&eacute; &agrave; Paris ou &agrave; Bordeaux</div><div></div><div>
A propos d'HISCOX</div><div></div><div>
Hiscox, assureur sp&eacute;cialiste depuis 1901, est &eacute;tabli en France depuis 25 ans et assure pr&egrave;s de 100 000 particuliers et professionnels.</div><div></div><div>
Assureur historique de l&rsquo;Art et des biens d'exception pour la client&egrave;le priv&eacute;e, Hiscox a su ensuite d&eacute;velopper son expertise dans le domaine des assurances professionnelles avec une gamme sp&eacute;cialis&eacute;e couvrant aujourd&rsquo;hui pr&egrave;s de 500 m&eacute;tiers de services. L&rsquo;entreprise est aujourd&rsquo;hui leader de l&rsquo;assurance des m&eacute;tiers de l&rsquo;informatique et du digital et a d&eacute;velopp&eacute; une offre cyber parmi les plus compl&egrave;tes du march&eacute;.</div><div><br>
Distribu&eacute; via des courtiers sp&eacute;cialis&eacute;s, des partenaires banquiers ou assureurs, Hiscox a &eacute;t&eacute; pionnier de l&rsquo;assurance en ligne et via conseillers pour les entrepreneurs et ind&eacute;pendants. C&rsquo;est la connaissance et la compr&eacute;hension des m&eacute;tiers et des risques de ses clients, la mobilisation des meilleurs experts avant pendant et apr&egrave;s les sinistres qui permettent &agrave; Hiscox de construire des couvertures adapt&eacute;es &agrave; leurs besoins.</div><div><br>
Hiscox a l&rsquo;ambition de changer l&rsquo;exp&eacute;rience de l&rsquo;assurance pour ses clients et s&rsquo;engage &agrave; prot&eacute;ger au mieux ce qui compte pour eux.</div><div></div><div>
A propos du r&ocirc;le</div><div></div><div>
Au sein du d&eacute;partement des Op&eacute;rations, vous rejoignez l&rsquo;&eacute;quipe Change / Ma&icirc;trise d&rsquo;Ouvrage Digitale. L&rsquo;&eacute;quipe a pour mission d&rsquo;accompagner le business et nos clients &agrave; travers des projets de transformation pour r&eacute;pondre au mieux &agrave; leurs besoins et en proposant des solutions adapt&eacute;es. En tant que Product Owner (gn), vous prenez en charge les demandes d&rsquo;&eacute;volution et les correctifs de nos applications digitales pour le canal de distribution Direct (vente de produits assurantiels en ligne et par t&eacute;l&eacute;phone).</div><div></div><div>
Vous souhaitez &ecirc;tre au c&oelig;ur de projets de transformation d&rsquo;envergure, et travailler au sein d&rsquo;une &eacute;quipe conviviale et dynamique ? Rejoignez-nous !</div><div></div><div>
Ce que vous allez faire</div><div></div><div>
Am&eacute;lioration continue des outils :</div><ul><li>
En tant que Product Owner, intervenant dans un cadre Agile et soutenu(e) par un Business Analyst, vous &ecirc;tes amen&eacute;(e) &agrave; :<ul><li>
Recueillir et analyser les besoins / pain points des utilisateurs de nos parcours digitaux</li><li>
Initier et animer tout atelier visant &agrave; clarifier ou valider le besoin</li><li>
Contribuer &agrave; l&rsquo;identification d&rsquo;&eacute;volutions g&eacute;n&eacute;rant de la valeur</li><li>
G&eacute;rer et prioriser le backlog</li><li>
R&eacute;diger les User Stories, crit&egrave;res d&rsquo;acceptance et sc&eacute;narios de tests</li><li>
Elaborer des maquettes de solutions fonctionnelles</li><li>
Participer aux diff&eacute;rentes c&eacute;r&eacute;monies Agile</li><li>
Intervenir lors de la phase de recette afin de valider les livrables</li><li>
Retranscrire la vision Produit dans la roadmap</li></ul></li><li>
Suivre les indicateurs cl&eacute; de performance des parcours de vente en collaboration avec l&rsquo;IT, le Business Analyst Digital et les &eacute;quipes m&eacute;tiers</li><li>
Piloter ou soutenir toute nouvelle initiative digitale sur le canal Direct</li><li>
Construire un relationnel fort avec les parties prenantes comme les &eacute;quipes de d&eacute;veloppeurs externalis&eacute;es, l&rsquo;IT en interne et les &eacute;quipes M&eacute;tier pluridisciplinaires (Sales, Marketing, Op&eacute;rations, L&eacute;gal, Technique)</li></ul><div></div><div>
Support utilisateurs et gestion des incidents de production :</div><ul><li>
Intervenir en tant que support niveau 2 aupr&egrave;s des utilisateurs en collaboration avec les &eacute;quipes techniques et le Business Analyst Digital (analyser les retours m&eacute;tiers, &eacute;tablir un diagnostic, proposer des solutions, faire de la p&eacute;dagogie et des recommandations sur l&rsquo;utilisation du Produit)</li><li>
Suivre activement l&rsquo;ensemble des incidents remont&eacute;s par les utilisateurs, donner de la visibilit&eacute; sur la mise en &oelig;uvre des corrections et valider la conformit&eacute; du correctif avant livraison</li><li>
Assurer le reporting des actions de votre p&eacute;rim&egrave;tre (incidents, demandes, faits marquants,&hellip;)</li><li>
Participer &agrave; la documentation fonctionnelle de nos applications</li></ul><div></div><div>
Qui &ecirc;tes-vous ?</div><ul><li>
De formation sup&eacute;rieure Bac +5 en Ecole Sup&eacute;rieure de Commerce, d&rsquo;ing&eacute;nieur ou d&rsquo;universit&eacute;, vous avez une sp&eacute;cialisation en syst&egrave;mes d&rsquo;informations.</li><li>
Vous avez une exp&eacute;rience de 5 ans minimum en ma&icirc;trise d&rsquo;ouvrage, livraison de projets IT, support informatique.</li><li>
Vous &ecirc;tes &agrave; l&rsquo;aise en anglais &agrave; l&rsquo;&eacute;crit et &agrave; l&rsquo;oral. Les interactions avec les &eacute;quipes &agrave; l&rsquo;international sont quotidiennes.</li><li>
Vous avez de solides connaissances dans le domaine du e-commerce, une bonne compr&eacute;hension des enjeux techniques et une bonne ma&icirc;trise de l&rsquo;agilit&eacute;.</li><li>
Vous avez de bonnes capacit&eacute;s r&eacute;dactionnelles et des facilit&eacute;s de communication pour interagir avec des &eacute;quipes pluridisciplinaires dans un contexte international.</li><li>
Proactivit&eacute;, organisation, r&eacute;activit&eacute;, facult&eacute; d&rsquo;analyse, de mise en perspective et d&rsquo;adaptation sont des aptitudes requises pour ce poste.</li><li>
Vous &ecirc;tes orient&eacute;(e) &laquo; recherche de solutions &raquo; et &laquo; satisfaction utilisateur &raquo;.</li><li>
Vous disposez id&eacute;alement d&rsquo;une premi&egrave;re exp&eacute;rience professionnelle dans un environnement assurantiel / financier.</li><li>
La langue anglaise doit &ecirc;tre tr&egrave;s bien ma&icirc;tris&eacute;e &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral, notamment dans le vocabulaire technique li&eacute; &agrave; la fonction. French is mandatory for this role.</li></ul><div>
Le poste est localis&eacute; &agrave; Paris ou &agrave; Bordeaux.</div><div></div><div>
Diversit&eacute;, Equit&eacute;, Inclusion chez HISCOX</div><div></div><div>
&laquo; Chez Hiscox, nous sommes convaincus de notre richesse humaine parce que nos valeurs encouragent la diversit&eacute;. Avec plus de 3000 collaborateur.trice.s dans le monde, c&rsquo;est autant d&rsquo;identit&eacute;s qui repr&eacute;sentent l&rsquo;essence de notre culture.</div><div>
Chaque candidature est consid&eacute;r&eacute;e sans tenir compte de l&rsquo;origine, de la nationalit&eacute;, de la religion, du genre, de l&rsquo;&acirc;ge, du handicap, ou de l&rsquo;orientation sexuelle, afin de promouvoir l&rsquo;&eacute;galit&eacute; des chances pour tous.</div><div>
Aussi, nous favorisons un environnement de travail agr&eacute;able, bienveillant et inclusif, pour d&eacute;velopper le plein potentiel de chacun &raquo;.</div><div>
Le reflet de nos pratiques actuelles</div><ul><li>L&rsquo;index sur l&rsquo;&eacute;galit&eacute; hommes femmes 2022 est &agrave; 92%.</li><li>L&rsquo;accord de t&eacute;l&eacute;travail mis en place depuis 2021 permet aux collaborateurs de b&eacute;n&eacute;ficier jusqu&rsquo;&agrave; 3 jours de t&eacute;l&eacute;travail par semaine pour un bon &eacute;quilibre entre vie priv&eacute;e et vie professionnelle.</li><li>Notre partenariat aupr&egrave;s de la plateforme sp&eacute;cialis&eacute;e JobinLive pour le recrutement des populations seniors (</li></ul><div>Senior Job</div>) et des populations en situation de handicap (<div>Mission Handicap</div>).<div></div><div>
Great Place To Work</div><div></div><div>
Nous sommes ravis d&rsquo;annoncer que notre filiale fran&ccedil;aise a obtenu la certification Great Place To Work et &laquo; Best Place to Work &raquo;, avec un taux de participation exceptionnel de 82% et un taux de r&eacute;ponses positives de 87%. Chez Hiscox, nous sommes d&eacute;termin&eacute;s &agrave; cr&eacute;er un environnement de travail exceptionnel o&ugrave; chaque voix compte. Rejoignez-nous aujourd&rsquo;hui pour faire partie de cette aventure enrichissante, dans un environnement o&ugrave; votre talent est c&eacute;l&eacute;br&eacute; et le bien-&ecirc;tre au c&oelig;ur de notre r&eacute;ussite.</div><div></div><div>
#LI-MS1</div><div></div><div><i><br>
Work with amazing people and be part of a unique culture</i></div></div>

Job Type:
Permanent
Build a brilliant future with Hiscox
Poste: Product Owner - Digital Direct (gn)
Le poste est basé à Paris ou à Bordeaux
A propos d'HISCOX
Hiscox, assureur spécialiste depuis 1901, est établi en France depuis 25 ans et assure près de 100 000 particuliers et professionnels.
Assureur historique de l’Art et des biens d'exception pour la clientèle privée, Hiscox a su ensuite développer son expertise dans le domaine des assurances professionnelles avec une gamme spécialisée couvrant aujourd’hui près de 500 métiers de services. L’entreprise est aujourd’hui leader de l’assurance des métiers de l’informatique et du digital et a développé une offre cyber parmi les plus complètes du marché.
Distribué via des courtiers spécialisés, des partenaires banquiers ou assureurs, Hiscox a été pionnier de l’assurance en ligne et via conseillers pour les entrepreneurs et indépendants. C’est la connaissance et la compréhension des métiers et des risques de ses clients, la mobilisation des meilleurs experts avant pendant et après les sinistres qui permettent à Hiscox de construire des couvertures adaptées à leurs besoins.
Hiscox a l’ambition de changer l’expérience de l’assurance pour ses clients et s’engage à protéger au mieux ce qui compte pour eux.
A propos du rôle
Au sein du département des Opérations, vous rejoignez l’équipe Change / Maîtrise d’Ouvrage Digitale. L’équipe a pour mission d’accompagner le business et nos clients à travers des projets de transformation pour répondre au mieux à leurs besoins et en proposant des solutions adaptées. En tant que Product Owner (gn), vous prenez en charge les demandes d’évolution et les correctifs de nos applications digitales pour le canal de distribution Direct (vente de produits assurantiels en ligne et par téléphone).
Vous souhaitez être au cœur de projets de transformation d’envergure, et travailler au sein d’une équipe conviviale et dynamique ? Rejoignez-nous !
Ce que vous allez faire
Amélioration continue des outils :
En tant que Product Owner, intervenant dans un cadre Agile et soutenu(e) par un Business Analyst, vous êtes amené(e) à :
Recueillir et analyser les besoins / pain points des utilisateurs de nos parcours digitaux
Initier et animer tout atelier visant à clarifier ou valider le besoin
Contribuer à l’identification d’évolutions générant de la valeur
Gérer et prioriser le backlog
Rédiger les User Stories, critères d’acceptance et scénarios de tests
Elaborer des maquettes de solutions fonctionnelles
Participer aux différentes cérémonies Agile
Intervenir lors de la phase de recette afin de valider les livrables
Retranscrire la vision Produit dans la roadmap
Suivre les indicateurs clé de performance des parcours de vente en collaboration avec l’IT, le Business Analyst Digital et les équipes métiers
Piloter ou soutenir toute nouvelle initiative digitale sur le canal Direct
Construire un relationnel fort avec les parties prenantes comme les équipes de développeurs externalisées, l’IT en interne et les équipes Métier pluridisciplinaires (Sales, Marketing, Opérations, Légal, Technique)
Support utilisateurs et gestion des incidents de production :
Intervenir en tant que support niveau 2 auprès des utilisateurs en collaboration avec les équipes techniques et le Business Analyst Digital (analyser les retours métiers, établir un diagnostic, proposer des solutions, faire de la pédagogie et des recommandations sur l’utilisation du Produit)
Suivre activement l’ensemble des incidents remontés par les utilisateurs, donner de la visibilité sur la mise en œuvre des corrections et valider la conformité du correctif avant livraison
Assurer le reporting des actions de votre périmètre (incidents, demandes, faits marquants,…)
Participer à la documentation fonctionnelle de nos applications
Qui êtes-vous ?
De formation supérieure Bac +5 en Ecole Supérieure de Commerce, d’ingénieur ou d’université, vous avez une spécialisation en systèmes d’informations.
Vous avez une expérience de 5 ans minimum en maîtrise d’ouvrage, livraison de projets IT, support informatique.
Vous êtes à l’aise en anglais à l’écrit et à l’oral. Les interactions avec les équipes à l’international sont quotidiennes.
Vous avez de solides connaissances dans le domaine du e-commerce, une bonne compréhension des enjeux techniques et une bonne maîtrise de l’agilité.
Vous avez de bonnes capacités rédactionnelles et des facilités de communication pour interagir avec des équipes pluridisciplinaires dans un contexte international.
Proactivité, organisation, réactivité, faculté d’analyse, de mise en perspective et d’adaptation sont des aptitudes requises pour ce poste.
Vous êtes orienté(e) « recherche de solutions » et « satisfaction utilisateur ».
Vous disposez idéalement d’une première expérience professionnelle dans un environnement assurantiel / financier.
La langue anglaise doit être très bien maîtrisée à l’écrit comme à l’oral, notamment dans le vocabulaire technique lié à la fonction. French is mandatory for this role.
Le poste est localisé à Paris ou à Bordeaux.
Diversité, Equité, Inclusion chez HISCOX
« Chez Hiscox, nous sommes convaincus de notre richesse humaine parce que nos valeurs encouragent la diversité. Avec plus de 3000 collaborateur.trice.s dans le monde, c’est autant d’identités qui représentent l’essence de notre culture.
Chaque candidature est considérée sans tenir compte de l’origine, de la nationalité, de la religion, du genre, de l’âge, du handicap, ou de l’orientation sexuelle, afin de promouvoir l’égalité des chances pour tous.
Aussi, nous favorisons un environnement de travail agréable, bienveillant et inclusif, pour développer le plein potentiel de chacun ».
Le reflet de nos pratiques actuellesL’index sur l’égalité hommes femmes 2022 est à 92%.L’accord de télétravail mis en place depuis 2021 permet aux collaborateurs de bénéficier jusqu’à 3 jours de télétravail par semaine pour un bon équilibre entre vie privée et vie professionnelle.Notre partenariat auprès de la plateforme spécialisée JobinLive pour le recrutement des populations seniors (Senior Job) et des populations en situation de handicap (Mission Handicap).
Great Place To Work
Nous sommes ravis d’annoncer que notre filiale française a obtenu la certification Great Place To Work et « Best Place to Work », avec un taux de participation exceptionnel de 82% et un taux de réponses positives de 87%. Chez Hiscox, nous sommes déterminés à créer un environnement de travail exceptionnel où chaque voix compte. Rejoignez-nous aujourd’hui pour faire partie de cette aventure enrichissante, dans un environnement où votre talent est célébré et le bien-être au cœur de notre réussite.
#LI-MS1
Work with amazing people and be part of a unique culture

Product Owner - Digital Direct (gn) - Hiscox USA

Product Owner - Digital Direct (gn)

You must be results-driven, proactive, customer-focused, and possess excellent communication skills. Experience in Agile, process refinement, and strong problem-solving abilities are essential.

You will manage a team, define user stories, own product direction, prioritize backlog, support testing, streamline processes, and maintain communication with stakeholders.

Product

<div>
 <div>
  Job Type:
 </div> Permanent
 <div></div>
 <div>
  Build a brilliant future with Hiscox
 </div>
 <div>
  <br> About us:
 </div>
 <div></div>
 <div>
  HISCOX is an international insurer specialized in the market of luxury goods &amp; property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth.
 </div>
 <div>
  In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule.
 </div>
 <div></div>
 <div>
  The Team:
 </div>
 <div></div>
 <div>
  Hiscox has an established operations centre in Lisbon with almost 40 people working for the Spanish Business. This is an exciting opportunity to become an integral member of a fast-growing business unit. The volume of business is rising rapidly, and career opportunities are excellent should individuals demonstrate the skills and success in their roles.
 </div>
 <div>
  The development plan for Hiscox Spain is very ambitious for the next few years and it is expected that the team will grow at the same pace as the business.
 </div>
 <div></div>
 <div>
  The role
 </div>
 <div></div>
 <div>
  The Digital Product Owner is a business representative with a strong delivery background, empowered to shape and direct the development of our products / services in a way that maximises business value. Is also responsible for Value Stream outcomes, prioritising the work of the team and accepting the solution. He will act on our digital channels through several products such as Broker, Client and Direct Portals.
 </div>
 <div></div>
 <div>
  Key Responsibilities
 </div>
 <div></div>
 <ul>
  <li>
   <div>
    Manage a team of 3 Business Analyst
   </div></li>
  <li>
   <div>
    Works in collaboration with the Digital Value Stream Sponsor and Business Analysts to define Epics, MVPs and user stories
   </div></li>
  <li>
   <div>
    Owns the user experience and product direction for their platform/application
   </div></li>
  <li>
   <div>
    Acts as the primary business representative to Value Stream(s) to connect business and technology
   </div></li>
  <li>
   <div>
    Is empowered to make on-the-spot decisions on scope and requirements
   </div></li>
  <li>
   <div>
    Is responsible for the product backlog, story prioritisation and acceptance criteria
   </div></li>
  <li>
   <div>
    Works with Solution Architects, Developers and Business Analysts to plan sprints
   </div></li>
  <li>
   <div>
    Have a thorough understanding of digital processes and be able to identify areas for process improvement
   </div></li>
  <li>
   <div>
    Support process streamlining and standardization
   </div></li>
  <li>
   <div>
    Build strong productive customer focused relationships with the Business, the Squad and third parties
   </div></li>
  <li>
   <div>
    Needs to be an independent thinker, and a key contributor in supporting the project management towards successful delivery of projects
   </div></li>
  <li>
   <div>
    Holding requirements gathering sessions, capturing meeting minutes, following up on action items, reporting backlog status, and ownership of product documentation
   </div></li>
  <li>
   <div>
    Managing scope creep and clearly communicating with stakeholders on feasibility and effort analysis.
   </div></li>
  <li>
   <div>
    Reviewing test cases and test plans from the System Test team, negotiate testing scope and timelines, review test scripts, review defects raised.
   </div></li>
  <li>
   <div>
    Driving the UAT with the business users, which includes performing some parts of the UAT, providing test scenarios and training to the business users, reviewing defects raised.
   </div></li>
  <li>
   <div>
    Maintaining risks and issues logs and actively managing the mitigation strategies
   </div></li>
 </ul>
 <div></div>
 <div>
  Person Specification
 </div>
 <div></div>
 <div>
  This role will suit you if you are comfortable working in a fast-paced environment and enjoy delivering enhancements or solutions that drive real business benefit on our digital channels. You will need to be able to think on your feet, and ruthlessly prioritise a development backlog and ensure the squad &amp; your team are clear about the priorities.
 </div>
 <div></div>
 <div>
  Must haves
 </div>
 <ul>
  <li>
   <div>
    Passionate about delivering exceptional customer service
   </div></li>
  <li>
   <div>
    Results driven, with the energy and determination to succeed in a fast-paced environment where the pace of response and leadership is critical to success
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    A proactive approach and a ‘can do’ attitude
   </div></li>
  <li>
   <div>
    Excellent communication and interpersonal skills with the ability to diffuse difficult situations
   </div></li>
  <li>
   <div>
    Creative, proactive, logical and innovative and will not just accept the status quo
   </div></li>
  <li>
   <div>
    Comfortable with engaging directly with our broker/insured who are the end users of our applications
   </div></li>
  <li>
   <div>
    Experience in setting up and constantly refining processes and procedures
   </div></li>
  <li>
   <div>
    Can demonstrate ability to prioritise and organise workload to meet tight deadlines
   </div></li>
  <li>
   <div>
    Evaluate the implications of various options before deciding and take accountability for decisions
   </div></li>
  <li>
   <div>
    Experience of working in an Agile organisation
   </div></li>
  <li>
   <div>
    Excellent English written and verbal communication skills, capable of working with people at all levels within and external to the business
   </div></li>
  <li>
   <div>
    Ability to combine “soft” influencing, persuasion and consultancy skills with “leadership” qualities that encourage business leaders to positively respond to questions, and requests to meet deadlines
   </div></li>
  <li>
   <div>
    Have well developed analytical, problem solving and root cause identification skills
   </div></li>
  <li>
   <div>
    Experience of working within a newly formed team, driving stability, performance &amp; individuals’ development
   </div></li>
 </ul>
 <div></div>
 <div>
  Nice to have
 </div>
 <ul>
  <li>
   <div>
    Understanding of Insurance processes and terminology is an advantage
   </div></li>
  <li>
   <div>
    Speak Spanish would be a real advantage
   </div></li>
 </ul>
 <div></div>
 <div>
  Why Hiscox?
 </div>
 <ul>
  <li>
   <div>
    Healthy work-life balance with our 35h/week and hybrid working system.
   </div></li>
  <li>
   <div>
    Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave).
   </div></li>
  <li>
   <div>
    Health insurance, gym allowance, pension plan etc.
   </div></li>
  <li>
   <div>
    After 5 years work 1-month sabbatical leave.
   </div></li>
  <li>
   <div>
    Team spirit with many opportunities to engage and an open culture.
   </div></li>
 </ul>
 <div>
  <i><br> Work with amazing people and be part of a unique culture</i>
 </div>
</div>


 
  Job Type:
  Permanent
 
 
  Build a brilliant future with Hiscox
 
 
   About us:
 
 
 
  HISCOX is an international insurer specialized in the market of luxury goods & property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth.
 
 
  In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule.
 
 
 
  The Team:
 
 
 
  Hiscox has an established operations centre in Lisbon with almost 40 people working for the Spanish Business. This is an exciting opportunity to become an integral member of a fast-growing business unit. The volume of business is rising rapidly, and career opportunities are excellent should individuals demonstrate the skills and success in their roles.
 
 
  The development plan for Hiscox Spain is very ambitious for the next few years and it is expected that the team will grow at the same pace as the business.
 
 
 
  The role
 
 
 
  The Digital Product Owner is a business representative with a strong delivery background, empowered to shape and direct the development of our products / services in a way that maximises business value. Is also responsible for Value Stream outcomes, prioritising the work of the team and accepting the solution. He will act on our digital channels through several products such as Broker, Client and Direct Portals.
 
 
 
  Key Responsibilities
 
 
 
  
   
    Manage a team of 3 Business Analyst
   
  
   
    Works in collaboration with the Digital Value Stream Sponsor and Business Analysts to define Epics, MVPs and user stories
   
  
   
    Owns the user experience and product direction for their platform/application
   
  
   
    Acts as the primary business representative to Value Stream(s) to connect business and technology
   
  
   
    Is empowered to make on-the-spot decisions on scope and requirements
   
  
   
    Is responsible for the product backlog, story prioritisation and acceptance criteria
   
  
   
    Works with Solution Architects, Developers and Business Analysts to plan sprints
   
  
   
    Have a thorough understanding of digital processes and be able to identify areas for process improvement
   
  
   
    Support process streamlining and standardization
   
  
   
    Build strong productive customer focused relationships with the Business, the Squad and third parties
   
  
   
    Needs to be an independent thinker, and a key contributor in supporting the project management towards successful delivery of projects
   
  
   
    Holding requirements gathering sessions, capturing meeting minutes, following up on action items, reporting backlog status, and ownership of product documentation
   
  
   
    Managing scope creep and clearly communicating with stakeholders on feasibility and effort analysis.
   
  
   
    Reviewing test cases and test plans from the System Test team, negotiate testing scope and timelines, review test scripts, review defects raised.
   
  
   
    Driving the UAT with the business users, which includes performing some parts of the UAT, providing test scenarios and training to the business users, reviewing defects raised.
   
  
   
    Maintaining risks and issues logs and actively managing the mitigation strategies
   
 
 
 
  Person Specification
 
 
 
  This role will suit you if you are comfortable working in a fast-paced environment and enjoy delivering enhancements or solutions that drive real business benefit on our digital channels. You will need to be able to think on your feet, and ruthlessly prioritise a development backlog and ensure the squad & your team are clear about the priorities.
 
 
 
  Must haves
 
 
  
   
    Passionate about delivering exceptional customer service
   
  
   
    Results driven, with the energy and determination to succeed in a fast-paced environment where the pace of response and leadership is critical to success
   
 
 
  
   
    A proactive approach and a ‘can do’ attitude
   
  
   
    Excellent communication and interpersonal skills with the ability to diffuse difficult situations
   
  
   
    Creative, proactive, logical and innovative and will not just accept the status quo
   
  
   
    Comfortable with engaging directly with our broker/insured who are the end users of our applications
   
  
   
    Experience in setting up and constantly refining processes and procedures
   
  
   
    Can demonstrate ability to prioritise and organise workload to meet tight deadlines
   
  
   
    Evaluate the implications of various options before deciding and take accountability for decisions
   
  
   
    Experience of working in an Agile organisation
   
  
   
    Excellent English written and verbal communication skills, capable of working with people at all levels within and external to the business
   
  
   
    Ability to combine “soft” influencing, persuasion and consultancy skills with “leadership” qualities that encourage business leaders to positively respond to questions, and requests to meet deadlines
   
  
   
    Have well developed analytical, problem solving and root cause identification skills
   
  
   
    Experience of working within a newly formed team, driving stability, performance & individuals’ development
   
 
 
 
  Nice to have
 
 
  
   
    Understanding of Insurance processes and terminology is an advantage
   
  
   
    Speak Spanish would be a real advantage
   
 
 
 
  Why Hiscox?
 
 
  
   
    Healthy work-life balance with our 35h/week and hybrid working system.
   
  
   
    Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave).
   
  
   
    Health insurance, gym allowance, pension plan etc.
   
  
   
    After 5 years work 1-month sabbatical leave.
   
  
   
    Team spirit with many opportunities to engage and an open culture.
   
 
 
   Work with amazing people and be part of a unique culture
 


Digital Product Owner - Iberia - Hiscox USA

Hiscox

Digital Product Owner - Iberia

You need 10+ years as a qualified accountant, strong Oracle Cloud knowledge, hands-on problem-solving skills, and experience in financial services change implementation.

You will enhance ERP & EPM applications, manage stakeholders, promote continuous improvement, support finance changes, develop SMEs, and uphold excellence in finance operations.

<div>
 <div>
  Job Type:
 </div> Permanent
 <div></div>
 <div>
  Build a brilliant future with Hiscox
 </div>
 <div>
  <br> Do you thrive in a fast-paced environment and enjoy solving problems? We are looking for a Finance Business Systems Specialist who strives to improve everything they do and has the courage to challenge the status quo. This will be of the upmost importance as the Group evolves under a new leadership team whilst Hiscox embeds IFRS 17.
 </div>
 <div>
  This is an exciting time to join the team and be part of shaping the future to ensure Hiscox Group Finance is set up to help deliver the next phase of growth in the business. We take a lot of pride in what we do at Hiscox and our sights are always set on achieving the best. If you are the same, this role could be a good match. You will focus on driving positive change, contribute to our growth, and shape the future of our Finance organisation and form close working relationships internally with Finance IT, the wider Finance team and business units.
 </div>
 <div></div>
 <div>
  Key Responsibilities
 </div>
 <ul>
  <li>Deliver high-quality change and enhance ERP &amp; EPM applications.</li>
  <li>Proactively manage strong internal and external stakeholders and ensure alignment.</li>
  <li>Champion and support finance in developing a continuous improvement culture utilising industry trends and best practices in finance systems.</li>
  <li>Develop and enhance performance and control environment of the financial systems.</li>
  <li>Actively support finance and IT finance with implementation of change.</li>
  <li>Lead and develop SME’s working on projects</li>
  <li>Remain current with change and configuration management methodologies, Oracle methodology, and project management techniques.</li>
  <li>Role model a culture of excellence across finance change</li>
 </ul>
 <div></div>
 <div>
  Skills / Qualifications / Experience required:
 </div>
 <ul>
  <li>Strong technical knowledge of Oracle Cloud Solutions</li>
  <li>Post 10+ years fully qualified accountant (ACA / CIMA / ACCA)</li>
  <li>Technical expertise in Oracle modules including General Ledger, Sub-Ledgers, Consolidation (FCCS), Planning (EPBCS), Accounts Payable, Fixed Assets, Allocations (PCMCS) and Data Management (MDM)</li>
  <li>Extensive experience in implementing change, preferably within a financial services sector</li>
  <li>Hands on approach and a keen eye for detail</li>
  <li>Excellent analytical and problem solving skills</li>
  <li>Strong control mindset and experience</li>
  <li>Ability to prioritise and manage multiple tasks</li>
 </ul>
 <div></div>
 <div>
  Reporting Relationships / Interactions
 </div>
 <ul>
  <li>Reports to the Head of FBSS</li>
  <li>Maintain constructive and supportive professional relationships with both internal and external stakeholders including the Finance leadership team, internal project teams and external consultants</li>
 </ul>
 <div></div>
 <div>
  Flexible working at Hiscox:
 </div>
 <ul>
  <li>Working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.</li>
 </ul>
 <div></div>
 <div>
  <i><br> Work with amazing people and be part of a unique culture</i>
 </div>
</div>


 
  Job Type:
  Permanent
 
 
  Build a brilliant future with Hiscox
 
 
   Do you thrive in a fast-paced environment and enjoy solving problems? We are looking for a Finance Business Systems Specialist who strives to improve everything they do and has the courage to challenge the status quo. This will be of the upmost importance as the Group evolves under a new leadership team whilst Hiscox embeds IFRS 17.
 
 
  This is an exciting time to join the team and be part of shaping the future to ensure Hiscox Group Finance is set up to help deliver the next phase of growth in the business. We take a lot of pride in what we do at Hiscox and our sights are always set on achieving the best. If you are the same, this role could be a good match. You will focus on driving positive change, contribute to our growth, and shape the future of our Finance organisation and form close working relationships internally with Finance IT, the wider Finance team and business units.
 
 
 
  Key Responsibilities
 
 
  Deliver high-quality change and enhance ERP & EPM applications.
  Proactively manage strong internal and external stakeholders and ensure alignment.
  Champion and support finance in developing a continuous improvement culture utilising industry trends and best practices in finance systems.
  Develop and enhance performance and control environment of the financial systems.
  Actively support finance and IT finance with implementation of change.
  Lead and develop SME’s working on projects
  Remain current with change and configuration management methodologies, Oracle methodology, and project management techniques.
  Role model a culture of excellence across finance change
 
 
 
  Skills / Qualifications / Experience required:
 
 
  Strong technical knowledge of Oracle Cloud Solutions
  Post 10+ years fully qualified accountant (ACA / CIMA / ACCA)
  Technical expertise in Oracle modules including General Ledger, Sub-Ledgers, Consolidation (FCCS), Planning (EPBCS), Accounts Payable, Fixed Assets, Allocations (PCMCS) and Data Management (MDM)
  Extensive experience in implementing change, preferably within a financial services sector
  Hands on approach and a keen eye for detail
  Excellent analytical and problem solving skills
  Strong control mindset and experience
  Ability to prioritise and manage multiple tasks
 
 
 
  Reporting Relationships / Interactions
 
 
  Reports to the Head of FBSS
  Maintain constructive and supportive professional relationships with both internal and external stakeholders including the Finance leadership team, internal project teams and external consultants
 
 
 
  Flexible working at Hiscox:
 
 
  Working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
 
 
 
   Work with amazing people and be part of a unique culture
 


Finance Business Systems Specialist - Hiscox USA

Finance Business Systems Specialist

You must have a completed legal education, experience in claims handling or insurance law, relevant job experience, a solution-oriented approach, and strong German and good English skills.

You will assess complex liability cases, ensure legal compliance, negotiate with claimants, collaborate with brokers, and provide product feedback to enhance our offerings.

Government & Politics

Legal

Hamburg

Stuttgart

Berlin

<div>
 <b>Über das Unternehmen</b> <br> Wir bieten maßgeschneiderte Versicherungslösungen für Ihre speziellen Risiken. So decken wir Ihre beruflichen Haftpflichtrisiken oder versichern Ihren hochwertigen Privatbesitz (dazu gehören auch Oldtimer, Kunst und Ferienimmobilien). <br> <br> Wir arbeiten deutschlandweit mit ausgewählten Maklern zusammen. Zusätzlich ist für viele unserer Versicherungslösungen auch ein direkter Abschluss über unsere Website möglich. <br> <br> Als internationaler Spezialversicherer blicken wir auf eine über 100-jährige Geschichte zurück. Seit mehr als 25 Jahren sind wir in Deutschland tätig, heute mit Büros in München, Frankfurt am Main, Hamburg und Köln, Stuttgart und Berlin. <br> <br> <b>Was bieten wir Ihnen?</b>
 <ul>
  <li>Team-Spirit, offene Feedback-Kultur, flache Hierarchien und Gestaltungsfreiräume</li>
  <li>Interne und externe Trainings inklusive New Joiner Events zum Kennenlernen</li>
  <li>Geförderte Work-Life-Balance durch Home Office-Optionen und Sabbatical</li>
  <li>Fitness- und Wellbeing-Angebote wie Rückenfit und Mitarbeiterunterstützungsprogramm (EAP)</li>
  <li>Büros im Herzen der Städte inklusive sehr guter Anbindung an die öffentlichen Verkehrsmittel</li>
  <li>Attraktive Vergütung aus fixen und variablen Anteilen</li>
  <li>Umfangreiche Sozialleistungen wie betriebliche Altersvorsorge, Fahrtkosten- und Mittagskostenzuschüsse</li>
 </ul><b>Was erwartet Sie?</b>
 <ul>
  <li>Sie übernehmen die versicherungs- und haftungsrechtliche Prüfung von anspruchsvollen Haftpflichtfällen aus dem Bereich Vermögensschadenhaftpflicht, insbesondere der D&amp;O- und IT-Haftpflichtversicherung sowie aus dem Bereich Cyber</li>
  <li>Sie bewerten eigenständig Haftpflichtfälle zum Versicherungsschutz und treffen rechtlich und prozesstaktisch fundierte Entscheidungen zum haftungsrechtlichen Vorgehen, um unsere Versicherungsnehmer von der Schadenmeldung bis zum Abschluss des Falls zu unterstützen</li>
  <li>Sie führen Verhandlungen mit Anspruchsteller:innen und deren Rechtsanwält:innen in komplexen Schadensfällen und kooperieren mit unseren Makler:innen</li>
  <li>Sie bauen unser hervorragendes Expert:innen-Netzwerk weiter aus</li>
  <li>Sie geben Feedback an die Produktentwicklung zur Wirksamkeit unserer Produkte</li>
 </ul><b>Was sollten Sie mitbringen?</b>
 <ul>
  <li>Sie haben Ihre juristische Ausbildung erfolgreich mit dem zweiten Staatsexamen abgeschlossen und bereits Erfahrung im Bereich der Schadenbearbeitung bzw. im Versicherungsrecht in einem Versicherungsunternehmen oder in der Anwaltschaft erwerben können</li>
  <li>Sie verfügen idealerweise über mehrjährige relevante Berufserfahrung im Versicherungsrecht und/oder Insolvenzrecht</li>
  <li>Sie zeichnen sich durch eine selbständige und lösungsorientierte Arbeitsweise aus</li>
  <li>Sie verstehen sich als Dienstleister:in und Mitdenker:in und verfügen über wirtschaftliches Gespür</li>
  <li>Sie haben sehr gute Deutsch- und gute Englischkenntnisse</li>
 </ul>
</div>


 Über das Unternehmen  Wir bieten maßgeschneiderte Versicherungslösungen für Ihre speziellen Risiken. So decken wir Ihre beruflichen Haftpflichtrisiken oder versichern Ihren hochwertigen Privatbesitz (dazu gehören auch Oldtimer, Kunst und Ferienimmobilien).   Wir arbeiten deutschlandweit mit ausgewählten Maklern zusammen. Zusätzlich ist für viele unserer Versicherungslösungen auch ein direkter Abschluss über unsere Website möglich.   Als internationaler Spezialversicherer blicken wir auf eine über 100-jährige Geschichte zurück. Seit mehr als 25 Jahren sind wir in Deutschland tätig, heute mit Büros in München, Frankfurt am Main, Hamburg und Köln, Stuttgart und Berlin.   Was bieten wir Ihnen?
 
  Team-Spirit, offene Feedback-Kultur, flache Hierarchien und Gestaltungsfreiräume
  Interne und externe Trainings inklusive New Joiner Events zum Kennenlernen
  Geförderte Work-Life-Balance durch Home Office-Optionen und Sabbatical
  Fitness- und Wellbeing-Angebote wie Rückenfit und Mitarbeiterunterstützungsprogramm (EAP)
  Büros im Herzen der Städte inklusive sehr guter Anbindung an die öffentlichen Verkehrsmittel
  Attraktive Vergütung aus fixen und variablen Anteilen
  Umfangreiche Sozialleistungen wie betriebliche Altersvorsorge, Fahrtkosten- und Mittagskostenzuschüsse
 Was erwartet Sie?
 
  Sie übernehmen die versicherungs- und haftungsrechtliche Prüfung von anspruchsvollen Haftpflichtfällen aus dem Bereich Vermögensschadenhaftpflicht, insbesondere der D&O- und IT-Haftpflichtversicherung sowie aus dem Bereich Cyber
  Sie bewerten eigenständig Haftpflichtfälle zum Versicherungsschutz und treffen rechtlich und prozesstaktisch fundierte Entscheidungen zum haftungsrechtlichen Vorgehen, um unsere Versicherungsnehmer von der Schadenmeldung bis zum Abschluss des Falls zu unterstützen
  Sie führen Verhandlungen mit Anspruchsteller:innen und deren Rechtsanwält:innen in komplexen Schadensfällen und kooperieren mit unseren Makler:innen
  Sie bauen unser hervorragendes Expert:innen-Netzwerk weiter aus
  Sie geben Feedback an die Produktentwicklung zur Wirksamkeit unserer Produkte
 Was sollten Sie mitbringen?
 
  Sie haben Ihre juristische Ausbildung erfolgreich mit dem zweiten Staatsexamen abgeschlossen und bereits Erfahrung im Bereich der Schadenbearbeitung bzw. im Versicherungsrecht in einem Versicherungsunternehmen oder in der Anwaltschaft erwerben können
  Sie verfügen idealerweise über mehrjährige relevante Berufserfahrung im Versicherungsrecht und/oder Insolvenzrecht
  Sie zeichnen sich durch eine selbständige und lösungsorientierte Arbeitsweise aus
  Sie verstehen sich als Dienstleister:in und Mitdenker:in und verfügen über wirtschaftliches Gespür
  Sie haben sehr gute Deutsch- und gute Englischkenntnisse
 


Volljurist - Haftpflicht / Versicherungsrecht / Cyber (m/w/d) - Hiscox USA

Volljurist - Haftpflicht / Versicherungsrecht / Cyber (m/w/d)

You need 5+ years in DevOps, Azure/hybrid cloud experience, Terraform, Puppet, Azure DevOps pipelines, knowledge of microservices, Kubernetes, and a passion for continuous improvement and Agile practices.

You will manage DevOps engineers, oversee Azure infrastructure, coach teams, implement pipelines, improve deployment mechanisms, monitor performance, and drive DevOps culture across value streams.

Software Engineering

IT & Cybersecurity

<div>
 <div>
  Job Type:
 </div> Permanent
 <div></div>
 <div>
  Build a brilliant future with Hiscox
 </div>
 <div>
  <br> HISCOX is an international insurer specialized in the market of luxury goods &amp; property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth.
 </div>
 <div>
  In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule.
 </div>
 <div></div>
 <div>
  The Team<br> The Technology function is led by a CIO who manages a team of around 400 IT professionals in Europe and the US. Reporting to the CIO are 8 CTO’s responsible for Group functions, our 5 business units, Enterprise Architecture, and our IT Services team. This role forms part of the Group Enterprise Services (GES) Platform Engineering Value Stream, led by the Head of Platform Engineering. The Head of Platform Engineering reports directly into the CTO for GES.
 </div>
 <div></div>
 <div>
  The Role<br> You will be a member of a Value Stream which includes DevOps Engineering and Platform Engineering. Specifically, you will be a key member of a DevOps Engineering team which are responsible for the Continuous Improvement over our cloud and on-premises platforms. We look for opportunities to do things smarter, cheaper, quicker, and ensuring everything we do can be re-used across the value streams.
 </div>
 <div></div>
 <div>
  Working within Hiscox Group Enterprise Systems team as the DevOps Team Lead, you will be responsible for building out our cloud solutions in collaboration with our application teams. You will play a key role across the GES value streams to share your expertise and champion DevOps practices.
 </div>
 <div></div>
 <div>
  Our aim is to interweave DevOps more throughout the value streams. This role will be part of our efforts to mature our DevOps strategy and drive the necessary transformations to get there. Ensuring that we utilise DORA metrics to increase our lead times throughout the value streams and address bottlenecks efficiently. This will involve working with our application teams to inform best practice.
 </div>
 <div></div>
 <div>
  Key Responsibilities
 </div>
 <ul>
  <li>
   <div>
    Line Management of the DevOps Engineers within GES, leading the recruitment and onboarding of new engineers when relevant and identifying gaps in capacity and capability.
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Oversee your team’s deployment of DevOps capabilities and provide support to the Head of Platform Engineering, specifically around capacity and delivery of the GES Portfolio.
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    As a Team Lead there is an expectation of coaching and mentoring your team members - and supporting the Head of Platform Engineering in terms of overall value stream management - especially with partner resources.
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Influence key architectural decisions early on based on requirements of the business, budgets and resiliency. From there working within the values streams to realise this. Moving from a POC to a production ready platform.
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Create and maintain Azure infrastructure across all environments utilising Azure DevOps Pipelines &amp; Terraform.
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Oversee and coach application teams in intra-day deployments mechanisms advocating for DORA informed improvements.
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Coach, mentor and influence DevOps Engineers into greater DevOps maturity
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Create and maintain the pipelines for publishing code to Azure
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Oversee and coach application teams in intra-day deployments mechanisms
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    As part of the team, drive the DevOps principles and culture across GES Value Streams
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Oversee and direct the vendor DevOps and Infrastructure resources, as applicable
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Create and maintain Azure infrastructure across all environments
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Propose and implement time-saving initiatives
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Create and maintain monitoring at all levels (infrastructure, app, data)
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Monitor issues and availability and ensure the correct escalation path is followed
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Monitor performance and propose improvements
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Implement auto-scaling of resources to meet the needs of the moment
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Collaborate with all GES Value Stream application teams
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Help to commoditise cloud services where possible
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Identify engineering limits, bottlenecks and tipping points before they’re reached
   </div></li>
 </ul>
 <div></div>
 <div>
  Candidate Profile
 </div>
 <div></div>
 <div>
  Mandatory skillset:
 </div>
 <div></div>
 <ul>
  <li>
   <div>
    5+ years as a DevOps engineer, working on solutions in Azure or hybrid cloud, preferably with Azure DevOps.
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Experience with Terraform and Azure Resource Management Templates
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Experience setting up and working with Puppet and Azure DevOps pipelines
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    Knowledge of Cloud native, microservices, containerized systems, preferably with Kubernetes
   </div></li>
 </ul>
 <ul>
  <li>
   <div>
    To have a strong desire for continuous improvement and an Agile way of working
   </div></li>
 </ul>
 <div></div>
 <div>
  Why Hiscox?
 </div>
 <ul>
  <li>
   <div>
    Healthy work-life balance with our 35h/week and hybrid working system.
   </div></li>
  <li>
   <div>
    Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave).
   </div></li>
  <li>
   <div>
    Health insurance, gym allowance, pension plan etc.
   </div></li>
  <li>
   <div>
    After 5 years work 1-month sabbatical leave.
   </div></li>
  <li>
   <div>
    Team spirit with many opportunities to engage and an open culture.
   </div></li>
 </ul>
 <div></div>
 <div>
  #LI-EB1 #LI-HYBRID
 </div>
 <div>
  <i><br> Work with amazing people and be part of a unique culture</i>
 </div>
</div>


 
  Job Type:
  Permanent
 
 
  Build a brilliant future with Hiscox
 
 
   HISCOX is an international insurer specialized in the market of luxury goods & property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth.
 
 
  In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule.
 
 
 
  The Team The Technology function is led by a CIO who manages a team of around 400 IT professionals in Europe and the US. Reporting to the CIO are 8 CTO’s responsible for Group functions, our 5 business units, Enterprise Architecture, and our IT Services team. This role forms part of the Group Enterprise Services (GES) Platform Engineering Value Stream, led by the Head of Platform Engineering. The Head of Platform Engineering reports directly into the CTO for GES.
 
 
 
  The Role You will be a member of a Value Stream which includes DevOps Engineering and Platform Engineering. Specifically, you will be a key member of a DevOps Engineering team which are responsible for the Continuous Improvement over our cloud and on-premises platforms. We look for opportunities to do things smarter, cheaper, quicker, and ensuring everything we do can be re-used across the value streams.
 
 
 
  Working within Hiscox Group Enterprise Systems team as the DevOps Team Lead, you will be responsible for building out our cloud solutions in collaboration with our application teams. You will play a key role across the GES value streams to share your expertise and champion DevOps practices.
 
 
 
  Our aim is to interweave DevOps more throughout the value streams. This role will be part of our efforts to mature our DevOps strategy and drive the necessary transformations to get there. Ensuring that we utilise DORA metrics to increase our lead times throughout the value streams and address bottlenecks efficiently. This will involve working with our application teams to inform best practice.
 
 
 
  Key Responsibilities
 
 
  
   
    Line Management of the DevOps Engineers within GES, leading the recruitment and onboarding of new engineers when relevant and identifying gaps in capacity and capability.
   
 
 
  
   
    Oversee your team’s deployment of DevOps capabilities and provide support to the Head of Platform Engineering, specifically around capacity and delivery of the GES Portfolio.
   
 
 
  
   
    As a Team Lead there is an expectation of coaching and mentoring your team members - and supporting the Head of Platform Engineering in terms of overall value stream management - especially with partner resources.
   
 
 
  
   
    Influence key architectural decisions early on based on requirements of the business, budgets and resiliency. From there working within the values streams to realise this. Moving from a POC to a production ready platform.
   
 
 
  
   
    Create and maintain Azure infrastructure across all environments utilising Azure DevOps Pipelines & Terraform.
   
 
 
  
   
    Oversee and coach application teams in intra-day deployments mechanisms advocating for DORA informed improvements.
   
 
 
  
   
    Coach, mentor and influence DevOps Engineers into greater DevOps maturity
   
 
 
  
   
    Create and maintain the pipelines for publishing code to Azure
   
 
 
  
   
    Oversee and coach application teams in intra-day deployments mechanisms
   
 
 
  
   
    As part of the team, drive the DevOps principles and culture across GES Value Streams
   
 
 
  
   
    Oversee and direct the vendor DevOps and Infrastructure resources, as applicable
   
 
 
  
   
    Create and maintain Azure infrastructure across all environments
   
 
 
  
   
    Propose and implement time-saving initiatives
   
 
 
  
   
    Create and maintain monitoring at all levels (infrastructure, app, data)
   
 
 
  
   
    Monitor issues and availability and ensure the correct escalation path is followed
   
 
 
  
   
    Monitor performance and propose improvements
   
 
 
  
   
    Implement auto-scaling of resources to meet the needs of the moment
   
 
 
  
   
    Collaborate with all GES Value Stream application teams
   
 
 
  
   
    Help to commoditise cloud services where possible
   
 
 
  
   
    Identify engineering limits, bottlenecks and tipping points before they’re reached
   
 
 
 
  Candidate Profile
 
 
 
  Mandatory skillset:
 
 
 
  
   
    5+ years as a DevOps engineer, working on solutions in Azure or hybrid cloud, preferably with Azure DevOps.
   
 
 
  
   
    Experience with Terraform and Azure Resource Management Templates
   
 
 
  
   
    Experience setting up and working with Puppet and Azure DevOps pipelines
   
 
 
  
   
    Knowledge of Cloud native, microservices, containerized systems, preferably with Kubernetes
   
 
 
  
   
    To have a strong desire for continuous improvement and an Agile way of working
   
 
 
 
  Why Hiscox?
 
 
  
   
    Healthy work-life balance with our 35h/week and hybrid working system.
   
  
   
    Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave).
   
  
   
    Health insurance, gym allowance, pension plan etc.
   
  
   
    After 5 years work 1-month sabbatical leave.
   
  
   
    Team spirit with many opportunities to engage and an open culture.
   
 
 
 
  #LI-EB1 #LI-HYBRID
 
 
   Work with amazing people and be part of a unique culture
 


Hiscox USA

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