Large

IATA is an international trade organization, created over 70 years ago by a group of airlines. Today, IATA represents some 320 airlines in 120 countries comprising 83% of total air traffic. The organization also represents, leads and serves the airline industry in general. IATA's Director General and CEO is Willie Walsh.

Transportation

International Air Transport Association (IATA)

Aviation

Flying is the Business of Freedom #FlySafe #WeAreAviation

You need 6+ years in aviation marketing/sales, proven target achievement, negotiation skills, strong interpersonal relationships, attention to detail, a relevant network, and SF.com skills.

You will execute sales strategies for event sponsorships and advertising, manage customer relationships, identify new markets, ensure revenue targets, and collaborate with teams for commercial success.

Sales & Business Development

Marketing

Geneva

<div>Employment Type: Permanent 
Contract Duration:
At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees&rsquo; wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
About the team you are joining

You will report to the Director Global Sales, and will be supporting the sales of sponsorship and exhibition (SPEX) for IATA&rsquo;s portfolio of global events and conferences including the AGM/WATS, World Cargo Symposium, World Financial Symposium, World Passenger Symposium, IGHC, the Wings of Change, World Safety &amp; Operations Symposium, Aviation Energy Forums, Legal Symposium, Slot Conferences and more. The role will require, conducting commercial negotiations, applying account management skills, overseeing the usage of corporate tools and reporting, and closely collaborating with internal colleagues, particularly the Events team, the Sales team and the Division responsible for each event. In terms of events, this position will be responsible for all event commercial revenues outside of the event passes. 
You will also be responsible for the sales of advertising in IATA&rsquo;s portfolio of products and services and on the IATA-branded websites, and advertising within IATA publications.

What your day would be like

Define and execute a sales strategy for sponsorship of IATA events which ensures delivery of the sales (new business) and revenue targets, including account management, securing extensions, as well as renewals, whilst up- and cross-selling to existing customers. Adjust the sales strategy as necessary, given a changing environment;
 
Sponsorship revenue for IATA events will cover all commercial revenues outside of event passes, being all levels of event sponsorship (including sponsorship of aspects such as meals, coffee breaks, lanyards and the like). It will also include support for the application for and receipt of any event subsidies offered that would be applicable (example &ndash; government or local subsidies);
 
Advertising revenues for IATA will cover all commercial revenues from advertising in various IATA products and services (including the entire portfolio of printed and online publications) as well as IATA branded websites;
 
Work with the Events team to establish the commercial success criteria for new IATA events, and secure the sponsorship revenue accordingly;
 
Work with the Marketing &amp; Insights and Product teams to ensure advertising objectives of customers are achieved or exceeded;
 
Ensure customer satisfaction following sponsorship and advertising investments;
 
Ensure consistent and correct application of the chosen sales methodology and techniques (currently Sandler), as well as the usage of corporate tools;
 
Identify new markets, segments, opportunities and customers, to continuously grow the business;
 
Actively participate in the annual target exercise with Product Managers (PM), Lines of Business (LoB) and the Director Global Sales;
 
Lead and direct customer engagement and negotiations, as required; 
Work closely with regional and local offices for each event, engaging regularly to identify and develop leads and opportunities from the local markets; 
Ensure timely and accurate reporting using the appropriate tools and systems, whilst keeping the status of the sales pipeline up to date;
 
Work closely with the Marketing team and other sales channels on lead conversion during sales campaigns (as applicable);
 
Successfully collaborate with regional colleagues and head office LoBs, and PMs, as well as support functions;
 
Provide feedback on pricing, and functionalities to LoBs and PMs, whilst contributing to product roadmaps;
 
Support Order to Cash (OTC) and Customer Service activities;
 
Monitor commercial debts and achieve targeted bad debt levels;
 
Any other tasks and deliverables as requested by the Director of Global Sales. 
We would love to hear from you if
<ul><li>Minimum of 6 years&rsquo; experience in marketing, sales and/or business development within the aviation industry.</li><li>
Proven ability to achieve targets within a highly dynamic sales environment.</li><li>
Experience in negotiating agreements at senior levels.</li><li>
Strong interpersonal skills, including building sustainable and collaborative relationships with internal and external stakeholders.</li><li>
A high level of attention to detail, excellent organisational skills and the ability to work under pressure and to tight deadlines.</li><li>
Strong, relevant, existing network and a solid knowledge of potential local clients and aviation stakeholders; ability to work in an international, multinational and multicultural environment.</li><li>
Ability to absorb the skills, techniques, attitudes and behaviours that are required to execute the job according to our chosen sales methodology, and the capacity to coach team members accordingly.</li>
SF.com skills. 
<li>
 
</li></ul>Travel Required: Y
<div></div>
Learn more about IATA&rsquo;s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!</div>

Employment Type: Permanent
Contract Duration:
At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
About the team you are joining

You will report to the Director Global Sales, and will be supporting the sales of sponsorship and exhibition (SPEX) for IATA’s portfolio of global events and conferences including the AGM/WATS, World Cargo Symposium, World Financial Symposium, World Passenger Symposium, IGHC, the Wings of Change, World Safety & Operations Symposium, Aviation Energy Forums, Legal Symposium, Slot Conferences and more. The role will require, conducting commercial negotiations, applying account management skills, overseeing the usage of corporate tools and reporting, and closely collaborating with internal colleagues, particularly the Events team, the Sales team and the Division responsible for each event. In terms of events, this position will be responsible for all event commercial revenues outside of the event passes.
You will also be responsible for the sales of advertising in IATA’s portfolio of products and services and on the IATA-branded websites, and advertising within IATA publications.

What your day would be like

Define and execute a sales strategy for sponsorship of IATA events which ensures delivery of the sales (new business) and revenue targets, including account management, securing extensions, as well as renewals, whilst up- and cross-selling to existing customers. Adjust the sales strategy as necessary, given a changing environment;

Sponsorship revenue for IATA events will cover all commercial revenues outside of event passes, being all levels of event sponsorship (including sponsorship of aspects such as meals, coffee breaks, lanyards and the like). It will also include support for the application for and receipt of any event subsidies offered that would be applicable (example – government or local subsidies);

Advertising revenues for IATA will cover all commercial revenues from advertising in various IATA products and services (including the entire portfolio of printed and online publications) as well as IATA branded websites;

Work with the Events team to establish the commercial success criteria for new IATA events, and secure the sponsorship revenue accordingly;

Work with the Marketing & Insights and Product teams to ensure advertising objectives of customers are achieved or exceeded;

Ensure customer satisfaction following sponsorship and advertising investments;

Ensure consistent and correct application of the chosen sales methodology and techniques (currently Sandler), as well as the usage of corporate tools;

Identify new markets, segments, opportunities and customers, to continuously grow the business;

Actively participate in the annual target exercise with Product Managers (PM), Lines of Business (LoB) and the Director Global Sales;

Lead and direct customer engagement and negotiations, as required;
Work closely with regional and local offices for each event, engaging regularly to identify and develop leads and opportunities from the local markets;
Ensure timely and accurate reporting using the appropriate tools and systems, whilst keeping the status of the sales pipeline up to date;

Work closely with the Marketing team and other sales channels on lead conversion during sales campaigns (as applicable);

Successfully collaborate with regional colleagues and head office LoBs, and PMs, as well as support functions;

Provide feedback on pricing, and functionalities to LoBs and PMs, whilst contributing to product roadmaps;

Support Order to Cash (OTC) and Customer Service activities;

Monitor commercial debts and achieve targeted bad debt levels;

Any other tasks and deliverables as requested by the Director of Global Sales.
We would love to hear from you if
Minimum of 6 years’ experience in marketing, sales and/or business development within the aviation industry.
Proven ability to achieve targets within a highly dynamic sales environment.
Experience in negotiating agreements at senior levels.
Strong interpersonal skills, including building sustainable and collaborative relationships with internal and external stakeholders.
A high level of attention to detail, excellent organisational skills and the ability to work under pressure and to tight deadlines.
Strong, relevant, existing network and a solid knowledge of potential local clients and aviation stakeholders; ability to work in an international, multinational and multicultural environment.
Ability to absorb the skills, techniques, attitudes and behaviours that are required to execute the job according to our chosen sales methodology, and the capacity to coach team members accordingly.
SF.com skills.


Travel Required: Y

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!

Manager Industry Solutions SPEX and Advertising - International Air Transport Association (IATA)

<div>
 Employment Type: Permanent Contract Duration:
 At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
 
 About the team you are joining
 You will report to the Director Global Sales, and will be supporting the sales of sponsorship and exhibition (SPEX) for IATA’s portfolio of global events and conferences including the AGM/WATS, World Cargo Symposium, World Financial Symposium, World Passenger Symposium, IGHC, the Wings of Change, World Safety &amp; Operations Symposium, Aviation Energy Forums, Legal Symposium, Slot Conferences and more. The role will require, conducting commercial negotiations, applying account management skills, overseeing the usage of corporate tools and reporting, and closely collaborating with internal colleagues, particularly the Events team, the Sales team and the Division responsible for each event. In terms of events, this position will be responsible for all event commercial revenues outside of the event passes. You will also be responsible for the sales of advertising in IATA’s portfolio of products and services and on the IATA-branded websites, and advertising within IATA publications.
 What your day would be like
 Define and execute a sales strategy for sponsorship of IATA events which ensures delivery of the sales (new business) and revenue targets, including account management, securing extensions, as well as renewals, whilst up- and cross-selling to existing customers. Adjust the sales strategy as necessary, given a changing environment; Sponsorship revenue for IATA events will cover all commercial revenues outside of event passes, being all levels of event sponsorship (including sponsorship of aspects such as meals, coffee breaks, lanyards and the like). It will also include support for the application for and receipt of any event subsidies offered that would be applicable (example – government or local subsidies); Advertising revenues for IATA will cover all commercial revenues from advertising in various IATA products and services (including the entire portfolio of printed and online publications) as well as IATA branded websites; Work with the Events team to establish the commercial success criteria for new IATA events, and secure the sponsorship revenue accordingly; Work with the Marketing &amp; Insights and Product teams to ensure advertising objectives of customers are achieved or exceeded; Ensure customer satisfaction following sponsorship and advertising investments; Ensure consistent and correct application of the chosen sales methodology and techniques (currently Sandler), as well as the usage of corporate tools; Identify new markets, segments, opportunities and customers, to continuously grow the business; Actively participate in the annual target exercise with Product Managers (PM), Lines of Business (LoB) and the Director Global Sales; Lead and direct customer engagement and negotiations, as required; Work closely with regional and local offices for each event, engaging regularly to identify and develop leads and opportunities from the local markets; Ensure timely and accurate reporting using the appropriate tools and systems, whilst keeping the status of the sales pipeline up to date; Work closely with the Marketing team and other sales channels on lead conversion during sales campaigns (as applicable); Successfully collaborate with regional colleagues and head office LoBs, and PMs, as well as support functions; Provide feedback on pricing, and functionalities to LoBs and PMs, whilst contributing to product roadmaps; Support Order to Cash (OTC) and Customer Service activities; Monitor commercial debts and achieve targeted bad debt levels; Any other tasks and deliverables as requested by the Director of Global Sales.
 We would love to hear from you if
 <ul>
 <li>Minimum of 6 years’ experience in marketing, sales and/or business development within the aviation industry.</li>
 <li>Proven ability to achieve targets within a highly dynamic sales environment.</li>
 <li>Experience in negotiating agreements at senior levels.</li>
 <li>Strong interpersonal skills, including building sustainable and collaborative relationships with internal and external stakeholders.</li>
 <li>A high level of attention to detail, excellent organisational skills and the ability to work under pressure and to tight deadlines.</li>
 <li>Strong, relevant, existing network and a solid knowledge of potential local clients and aviation stakeholders; ability to work in an international, multinational and multicultural environment.</li>
 <li>Ability to absorb the skills, techniques, attitudes and behaviours that are required to execute the job according to our chosen sales methodology, and the capacity to coach team members accordingly.</li> SF.com skills.
 <li> </li>
 </ul>
 
 Travel Required: Y
 <div></div>
 Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
</div>

Manager Industry Solutions SPEX and Advertising

You need a degree in Economics, 5+ years as an Economist, strong analytical skills, coding proficiency (R, Python, STATA), teamwork in an international setting, and great communication skills.

You will research passenger and cargo markets, conduct financial analyses, provide economic insights, support internal teams, and contribute to consulting projects and training programs.

Research & Development

Sustainability

<div>Employment Type: Permanent 
Contract Duration:
About the team you are joining

IATA Sustainability and Economics&rsquo; core objectives are to contribute to airlines&rsquo; financial sustainability and advance the industry towards the goal of net-zero CO2 emissions by 2050. In this capacity, we provide our airline members with sustainability and economic analyses, tools, and support that allows them to meet present and future obligations, measure themselves against the overall industry&rsquo;s performance, and that supports their advocacy. Our division aims to be the leading research body in terms of air transportation, and we have a central role in helping to shape the thinking of the industry. 
You will report to the Head of Industry Analysis, and you will conduct research of the global air transport industry, including quantitative analysis, writing reports and publications, and delivering oral presentations with a focus on market developments in the sector. You will contribute notably to the passenger and cargo market analysis and forecasting, as well as to our work on airline performance and to our geographic coverage of air transport markets. 

What your day would be like
<ul><li>Your work will center on producing research on passenger and cargo market developments and sharing your findings in publications and presentations.</li><li>You will produce and contribute to monthly passenger, cargo, and airline financial analyses, and to the related forecasts.</li><li>You will also provide economic research onon micro or macro-economic developments affecting air transport globally, regionally, and at country level.</li></ul>
-You will apply your skills and develop expertise in other areas of the department&rsquo;s work, including traffic forecasting, macro- and micro-economic analyses of the sector&rsquo;s market and structural developments. 
<ul><li>Your work will furthermore respond to the needs of internal stakeholders and provide analytical support for those teams, including the Corporate Communications department.</li><li>In support of the division&rsquo;s commercial objectives, you will assist with consulting projects, and contribute to training programs and workshops.</li></ul> 
We would love to hear from you if
<ul><li>A degree in Economics or other relevant area; a postgraduate degree or PhD would be an advantage.</li><li>At least 5 years of experience in an analytical role as an Economist.</li><li>Advanced research and analytical skills.</li><li>Report or paper publication experience is an asset.</li><li>Teamwork skills in the international environment are crucial.</li><li>Excellent statistical and quantitative analysis skills and the ability to work with large data sets, including coding with R, Python, or STATA.</li><li>Effective time management and ability to meet tight deadlines.</li><li>Strong written and verbal communication skills in English and other languages would be an advantage.</li></ul> 
Travel Required: Y, 10%
<div></div>
Diversity and Inclusion are one of our key priorities and we want to role model it. We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are. The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry. If there is anything we can do to create a more comfortable interview experience for you, please let us know.
Learn more about IATA&rsquo;s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!</div>

Employment Type: Permanent
Contract Duration:
About the team you are joining

IATA Sustainability and Economics’ core objectives are to contribute to airlines’ financial sustainability and advance the industry towards the goal of net-zero CO2 emissions by 2050. In this capacity, we provide our airline members with sustainability and economic analyses, tools, and support that allows them to meet present and future obligations, measure themselves against the overall industry’s performance, and that supports their advocacy. Our division aims to be the leading research body in terms of air transportation, and we have a central role in helping to shape the thinking of the industry.
You will report to the Head of Industry Analysis, and you will conduct research of the global air transport industry, including quantitative analysis, writing reports and publications, and delivering oral presentations with a focus on market developments in the sector. You will contribute notably to the passenger and cargo market analysis and forecasting, as well as to our work on airline performance and to our geographic coverage of air transport markets.

What your day would be like
Your work will center on producing research on passenger and cargo market developments and sharing your findings in publications and presentations.You will produce and contribute to monthly passenger, cargo, and airline financial analyses, and to the related forecasts.You will also provide economic research onon micro or macro-economic developments affecting air transport globally, regionally, and at country level.
-You will apply your skills and develop expertise in other areas of the department’s work, including traffic forecasting, macro- and micro-economic analyses of the sector’s market and structural developments.
Your work will furthermore respond to the needs of internal stakeholders and provide analytical support for those teams, including the Corporate Communications department.In support of the division’s commercial objectives, you will assist with consulting projects, and contribute to training programs and workshops.
We would love to hear from you if
A degree in Economics or other relevant area; a postgraduate degree or PhD would be an advantage.At least 5 years of experience in an analytical role as an Economist.Advanced research and analytical skills.Report or paper publication experience is an asset.Teamwork skills in the international environment are crucial.Excellent statistical and quantitative analysis skills and the ability to work with large data sets, including coding with R, Python, or STATA.Effective time management and ability to meet tight deadlines.Strong written and verbal communication skills in English and other languages would be an advantage.
Travel Required: Y, 10%

Diversity and Inclusion are one of our key priorities and we want to role model it. We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are. The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry. If there is anything we can do to create a more comfortable interview experience for you, please let us know.
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!

Industry Analysis Economist - International Air Transport Association (IATA)

Industry Analysis Economist

You need a business degree, back-office experience, strong English skills, a proactive attitude, and good organizational abilities. Familiarity with SAP ERP is a plus.

You will manage contract activities in SAP, train stakeholders, ensure compliance with SOPs, chase payments, support marketing tasks, and assist the Contract Office Manager as needed.

Customer Relations

Business, Operations & Strategy

<div>
 Employment Type: Internship Contract Duration: 6 months extendable to 11 months from 13 January 2025 onwards
 At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
 
 About the team you are joining
 The Commercial Excellence team is responsible for driving commercial excellence in supporting systems, processes, and tools to ensure that the Commercial Products and Services team it is part of is able to conduct business with customers effectively and efficiently in terms of contracting, invoicing and collections. Essentially it performs the support and administrative functions of the commercial team.
 Reporting to the Contract Office Manager, the core responsibility of the role is to perform the end-to-end back-office tasks for suppliers (PtP) or customers (OtC) for the Lines of Business (LoBs) and processes in scope, particularly Events, Sales and Marketing. The most critical process, Order-to-Cash (OtC), includes contracting and billing.
 What your day would be like
 <div>
 Your day-to-day responsibilities would include: 
 <ul>
 <li>Understanding the business need and ensuring you have all necessary data to fulfil it.</li>
 <li>Training stakeholders on approval processes and their requirements.</li>
 <li>Performing OtC activities from beginning to end on assigned contracts/sales orders:</li>
 </ul> * Contracting and billing in SAP * Making sure LoBs follow SOPs when raising requests and * Occasionally chasing payments with customers. 
 <ul>
 <li>Sharing best practices with the Contract Office team.</li>
 <li>Performing PtP activities on assigned contracts</li>
 <li>Helping the Marketing team with assigned back office tasks</li>
 <li>Any other tasks assigned by the Contract Office Manager</li>
 </ul>
 </div>
 We would love to hear from you if you meet the following criteria
 <ul>
 <li>University degree in Business Administration or equivalent and some work experience in back-office, operations or similar. Ability to work effectively in an international and multicultural fast-paced team environment.</li>
 <li>Hands-on with a willingness to learn/figure things out. Persistent and positive can-do approach.</li>
 <li>Ability to work efficiently and effectively under pressure and meet deadlines. Strong sense of customer service, ownership, and accountability. Self-motivated.</li>
 <li>Proven organizational skills with the ability to handle multiple queries simultaneously while maintaining attention to detail. Good interpersonal and communication skills.</li>
 <li>Excellent English skills (verbal &amp; written), knowledge of other languages is an asset.</li>
 <li>Highly computer literate, with willingness to learn about more about the SAP ERP, particularly Sales and Distribution Module</li>
 </ul>
 Candidates must possess and exhibit the core IATA values (be people and team oriented, focused on results, embrace innovation and change, and demonstrate leadership and personal integrity). 
 
 Travel Required: N
 <div></div>
 Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
</div>


 Employment Type: Internship Contract Duration: 6 months extendable to 11 months from 13 January 2025 onwards
 At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
 
 About the team you are joining
 The Commercial Excellence team is responsible for driving commercial excellence in supporting systems, processes, and tools to ensure that the Commercial Products and Services team it is part of is able to conduct business with customers effectively and efficiently in terms of contracting, invoicing and collections. Essentially it performs the support and administrative functions of the commercial team.
 Reporting to the Contract Office Manager, the core responsibility of the role is to perform the end-to-end back-office tasks for suppliers (PtP) or customers (OtC) for the Lines of Business (LoBs) and processes in scope, particularly Events, Sales and Marketing. The most critical process, Order-to-Cash (OtC), includes contracting and billing.
 What your day would be like
 
  Your day-to-day responsibilities would include:
  
   Understanding the business need and ensuring you have all necessary data to fulfil it.
   Training stakeholders on approval processes and their requirements.
   Performing OtC activities from beginning to end on assigned contracts/sales orders:
   * Contracting and billing in SAP * Making sure LoBs follow SOPs when raising requests and * Occasionally chasing payments with customers.
  
   Sharing best practices with the Contract Office team.
   Performing PtP activities on assigned contracts
   Helping the Marketing team with assigned back office tasks
   Any other tasks assigned by the Contract Office Manager
  
 
  We would love to hear from you if you meet the following criteria
 
  University degree in Business Administration or equivalent and some work experience in back-office, operations or similar. Ability to work effectively in an international and multicultural fast-paced team environment.
  Hands-on with a willingness to learn/figure things out. Persistent and positive can-do approach.
  Ability to work efficiently and effectively under pressure and meet deadlines. Strong sense of customer service, ownership, and accountability. Self-motivated.
  Proven organizational skills with the ability to handle multiple queries simultaneously while maintaining attention to detail. Good interpersonal and communication skills.
  Excellent English skills (verbal & written), knowledge of other languages is an asset.
  Highly computer literate, with willingness to learn about more about the SAP ERP, particularly Sales and Distribution Module
 
  Candidates must possess and exhibit the core IATA values (be people and team oriented, focused on results, embrace innovation and change, and demonstrate leadership and personal integrity).
 
 Travel Required: N
 
 Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!


Intern Contract Office - International Air Transport Association (IATA)

Intern Contract Office

You have a bachelor's degree, 4-5 years in product management, aviation experience, e-Learning familiarity, strong communication skills, project management abilities, and adaptability in a fast-paced environment.

You will strategize product development, conduct market research, support sales and customer service, maintain product knowledge, analyze feedback, and manage digital content and stakeholder relations.

Product

<div>
 Employment Type: Permanent Contract Duration:
 At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
 
 About the team you are joining
 Reporting to the Senior Product Manager Regulatory Training, your role is key in the training product management team and in product delivery excellence. The role must ensure that our customers receive the most out of our products and follow the continuous improvement concept for our courses and diplomas. You will be the main point of contact for product support, delivery and post-delivery, and provide solutions to complex and product content matters. The Product Manager's scope of activity will be to manage Regulatory and Cargo training Digital and Self-study (Distance Learning) courses.
 What your day would be like
 <ul>
 <li>You will determine product strategy in coordination with the respective supervising product manager/s.</li>
 <li>Take actions toward market research, competitive analysis, and customer voice to gather insights that can help product decisions and strategy.</li>
 <li>Support and collaborate with the sales team on sales opportunities, as well as active approach to explore new markets and customers.</li>
 <li>Support, and follow-up with customer service teams, clients and/or regional sales teams.</li>
 <li>Develop contractual scheme/s for wide-scope sales for the digital products under their scope. (corporate licensing, mass sale, reselling channels, etc.)</li>
 <li>Collect and analyze users' feedback, prepare the action plan and execute with the support of the relevant required stakeholders (Product Managers, instructors, Subject Matter Experts or others)</li>
 <li>Maintain all product knowledge hub (presentations, SCORM files or other formats, product sheets, outlines, checklists and other documents) in the agreed platform or library, ensuring clarity, structure and access to any required stakeholders (Instructors/designers, Training Coordinators, participants, Subject Matter Experts, etc.) Review customer feedback on regular basis (content, applicability, system utility, others) to identify improvements opportunities and determine actions.</li>
 <li>Monitor all e-Learning and digital products functionality, accuracy and technical issues; diagnose any technical issues and work with the systems team to ensure to overcome and solve any technical matters that may occur and customer usage impact.</li>
 <li>Apply product content maintenance, along with the IATA standards (publications) as well as new product development such as design, branding, work with external vendors, and testing products.</li>
 <li>Ensure all products are with current product sheets and equivalent web content and action on any necessary improvements.</li>
 <li>Development and update tasks on exams, such as question banks, technical corrections, interacting with the ‘exam design’ team, designing, and testing exams. Support any ad-hock projects of content development and enhancement such as videos, articles, case studies, simulations etc.</li>
 <li>Work collaboratively and closely with IATA Training operations team to handle, maintain and resolve digital and distance learning product related activities.</li>
 <li>Take appropriate steps to bring any open support content-related cases to resolution in a timely manner.</li>
 <li>Ensure to support the relevant teams (systems, publishing) with the necessary product content in timely manner.</li>
 <li>Provide support to maintain external stakeholder business relations, such as payment, vendor data, invoices, submissions, payment delays and interfacing with IATA finance department and/or other internal IATA departments.</li>
 <li>Participate at internal or external meetings as necessary with sales, marketing, Subject Matter Experts, training operations, systems or any other interfacing party.</li>
 <li>Collect and analyze various data elements from available resources (Sales Force, Power BI, Learning Management System, SAP, etc.) to support and prepare ‘product overview’ (presentations, graphs, spreadsheets) for internal or external needs.</li>
 </ul> 
 We would love to hear from you if
 <ul>
 <li>You have a bachelor's degree in business, Aviation, Marketing, Product Management, or a related field.</li>
 <li>Professional Experience: minimum 4-5 years of experience in product management, market research, cargo operations or a related role.</li>
 <li>You are familiar with e-Learning, digital learning products, and have prior experience in the aviation industry.</li>
 <li>Ability to conduct market research, analyze data, and derive actionable insights.</li>
 <li>Excellent written and verbal communication skills for creating content and collaborating with various teams.</li>
 <li>Strong organizational and project management skills to handle multiple tasks and deadlines.</li>
 <li>You have previously used tools like Salesforce, Power BI, Learning Management Systems, and SAP.</li>
 <li>Creative thinking and problem-solving abilities to address product issues and improve functionality.</li>
 <li>Ability to work collaboratively with cross-functional teams, including sales, customer service, and technical teams.</li>
 <li>You are meticulous and pay attention to detail in maintaining product knowledge hubs and ensuring accuracy.</li>
 <li>Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment.</li>
 </ul>
 
 Travel Required: Y
 <div></div>
 Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
</div>


 Employment Type: Permanent Contract Duration:
 At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
 
 About the team you are joining
 Reporting to the Senior Product Manager Regulatory Training, your role is key in the training product management team and in product delivery excellence. The role must ensure that our customers receive the most out of our products and follow the continuous improvement concept for our courses and diplomas. You will be the main point of contact for product support, delivery and post-delivery, and provide solutions to complex and product content matters. The Product Manager's scope of activity will be to manage Regulatory and Cargo training Digital and Self-study (Distance Learning) courses.
 What your day would be like
 
  You will determine product strategy in coordination with the respective supervising product manager/s.
  Take actions toward market research, competitive analysis, and customer voice to gather insights that can help product decisions and strategy.
  Support and collaborate with the sales team on sales opportunities, as well as active approach to explore new markets and customers.
  Support, and follow-up with customer service teams, clients and/or regional sales teams.
  Develop contractual scheme/s for wide-scope sales for the digital products under their scope. (corporate licensing, mass sale, reselling channels, etc.)
  Collect and analyze users' feedback, prepare the action plan and execute with the support of the relevant required stakeholders (Product Managers, instructors, Subject Matter Experts or others)
  Maintain all product knowledge hub (presentations, SCORM files or other formats, product sheets, outlines, checklists and other documents) in the agreed platform or library, ensuring clarity, structure and access to any required stakeholders (Instructors/designers, Training Coordinators, participants, Subject Matter Experts, etc.) Review customer feedback on regular basis (content, applicability, system utility, others) to identify improvements opportunities and determine actions.
  Monitor all e-Learning and digital products functionality, accuracy and technical issues; diagnose any technical issues and work with the systems team to ensure to overcome and solve any technical matters that may occur and customer usage impact.
  Apply product content maintenance, along with the IATA standards (publications) as well as new product development such as design, branding, work with external vendors, and testing products.
  Ensure all products are with current product sheets and equivalent web content and action on any necessary improvements.
  Development and update tasks on exams, such as question banks, technical corrections, interacting with the ‘exam design’ team, designing, and testing exams. Support any ad-hock projects of content development and enhancement such as videos, articles, case studies, simulations etc.
  Work collaboratively and closely with IATA Training operations team to handle, maintain and resolve digital and distance learning product related activities.
  Take appropriate steps to bring any open support content-related cases to resolution in a timely manner.
  Ensure to support the relevant teams (systems, publishing) with the necessary product content in timely manner.
  Provide support to maintain external stakeholder business relations, such as payment, vendor data, invoices, submissions, payment delays and interfacing with IATA finance department and/or other internal IATA departments.
  Participate at internal or external meetings as necessary with sales, marketing, Subject Matter Experts, training operations, systems or any other interfacing party.
  Collect and analyze various data elements from available resources (Sales Force, Power BI, Learning Management System, SAP, etc.) to support and prepare ‘product overview’ (presentations, graphs, spreadsheets) for internal or external needs.
 
 We would love to hear from you if
 
  You have a bachelor's degree in business, Aviation, Marketing, Product Management, or a related field.
  Professional Experience: minimum 4-5 years of experience in product management, market research, cargo operations or a related role.
  You are familiar with e-Learning, digital learning products, and have prior experience in the aviation industry.
  Ability to conduct market research, analyze data, and derive actionable insights.
  Excellent written and verbal communication skills for creating content and collaborating with various teams.
  Strong organizational and project management skills to handle multiple tasks and deadlines.
  You have previously used tools like Salesforce, Power BI, Learning Management Systems, and SAP.
  Creative thinking and problem-solving abilities to address product issues and improve functionality.
  Ability to work collaboratively with cross-functional teams, including sales, customer service, and technical teams.
  You are meticulous and pay attention to detail in maintaining product knowledge hubs and ensuring accuracy.
  Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment.
 
 
 Travel Required: Y
 
 Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!


Product Manager DGR and Cargo Training - International Air Transport Association (IATA)

Product Manager DGR and Cargo Training

You need a graduate degree in relevant fields, 2+ years in compliance, strong AML knowledge, excellent report writing, MS Excel skills, and proficiency in PowerBI, SQL, or similar tools.

You will conduct due diligence and transaction screening, analyze compliance risks, draft regulatory reports, manage cases, schedule training, and handle administrative tasks.

Legal

Montréal

<div>
 Employment Type: Permanent Contract Duration:
 At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
 
 About the team you are joining
 The Corporate Compliance function is responsible for managing the organization’s regulatory risks and statutory compliance programs. The Corporate Compliance function works closely with other departments within IATA and supports several lines of businesses in their daily operations 
 What your day would be like
 <ul>
 <li>Take part in enforcing IATA’s Corporate Compliance programs</li>
 <li>Conduct due diligence (KYC) and transaction screening on service users and analyze documents from various jurisdictions</li>
 <li>Analyze and monitor risks in regard to Sanctions, regulations and transaction according to compliance policy and procedures</li>
 <li>Assist in drafting reports on regulatory issues</li>
 <li>Managing a variety of cases and data reports to work effectively and efficiently to meet strict timeframes</li>
 <li>Coordinate and schedule required compliance training for employees</li>
 <li>Perform relevant administrative support, as needed</li>
 <li>Perform all other related tasks</li>
 </ul> 
 We would love to hear from you if
 <ul>
 <li>Graduate degree in Economics, Law, Finance or Accounting (e.g. MBA, LLM, CPA); direct compliance related experience (2+ years) in the financial services industry preferred. Knowledge of IATA’s financial services and products an asset.</li> A strong understanding of AML risks and mitigation plans for financial products and services is required; CAMS and CFE certified individuals preferred.
 <li>Ability to draft quality reports, policies, manuals, procedures, and business correspondence for senior level audience.</li>
 <li>Highly organized and autonomous, with great attention to detail, problem identification and resolution skills, and sound analytical thinking, planning, prioritization, and execution skills.</li>
 <li>Proficient and knowledgeable in MS Excel (including pivot tables, macros (VBA), filtering, and sorting) and experience with at least one of the following: PowerBI, SQL, SAP, Salesforce Reporting, R or Python</li>
 <li>High level of English written and oral communication skills; knowledge of other languages (Ex: Arabic, Mandarin, or Spanish) an asset</li>
 </ul>
 
 Travel Required: N
 <div></div>
 Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
</div>


 Employment Type: Permanent Contract Duration:
 At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
 
 About the team you are joining
 The Corporate Compliance function is responsible for managing the organization’s regulatory risks and statutory compliance programs.  The Corporate Compliance function works closely with other departments within IATA and supports several lines of businesses in their daily operations
 What your day would be like
 
  Take part in enforcing IATA’s Corporate Compliance programs
  Conduct due diligence (KYC) and transaction screening on service users and analyze documents from various jurisdictions
  Analyze and monitor risks in regard to Sanctions, regulations and transaction according to compliance policy and procedures
  Assist in drafting reports on regulatory issues
  Managing a variety of cases and data reports to work effectively and efficiently to meet strict timeframes
  Coordinate and schedule required compliance training for employees
  Perform relevant administrative support, as needed
  Perform all other related tasks
 
 We would love to hear from you if
 
  Graduate degree in Economics, Law, Finance or Accounting (e.g. MBA, LLM, CPA); direct compliance related experience (2+ years) in the financial services industry preferred. Knowledge of IATA’s financial services and products an asset. A strong understanding of AML risks and mitigation plans for financial products and services is required; CAMS and CFE certified individuals preferred.
  Ability to draft quality reports, policies, manuals, procedures, and business correspondence for senior level audience.
  Highly organized and autonomous, with great attention to detail, problem identification and resolution skills, and sound analytical thinking, planning, prioritization, and execution skills.
  Proficient and knowledgeable in MS Excel (including pivot tables, macros (VBA), filtering, and sorting) and experience with at least one of the following: PowerBI, SQL, SAP, Salesforce Reporting, R or Python
  High level of English written and oral communication skills; knowledge of other languages (Ex: Arabic, Mandarin, or Spanish) an asset
 
 
 Travel Required: N
 
 Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!


International Air Transport Association (IATA)

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