Kotak Mahindra Bank is a leading Indian financial services conglomerate that offers a wide range of banking and financial products, including personal, corporate, and investment banking services. They provide solutions such as loans, savings accounts, insurance, asset management, and wealth management. Kotak Mahindra Bank’s ultimate mission is to drive growth by delivering innovative and customer-centric financial services while maintaining the highest standards of integrity and professionalism. Their purpose is to empower individuals, businesses, and institutions by offering tailored financial solutions that enhance their financial well-being and support economic progress.

Finance

Kotak Mahindra Bank 

You should be a graduate with 1-3 years of total experience, including at least 1 year in financial services or banks, with a strong blend of service and sales orientation.

You will handle customer service, process account openings, meet sales targets, provide product advice, manage grievances, and facilitate cross-sales while supporting relationship managers and acquiring new clients.

Customer Relations

Banking & Finance

Hyderabad

<div><p>To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance.
<br>
Quality of advice given to customers as determined by customers and supervisor.
<br>
Speed and efficiency of service given.
<br>
Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value.
<br>
Cross-sale of assets products.
<br>
Back-up to relationship managers holding HNI relationships.
<br>
Ensure low attrition ratios.
<br>
Customer acquisition through referrals from existing customers.
<br>
<br>
Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks.
<br>
<br>
Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable.
<br>
Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.</p></div><br><div></div><br><div></div>

To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance.

Quality of advice given to customers as determined by customers and supervisor.

Speed and efficiency of service given.

Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value.

Cross-sale of assets products.

Back-up to relationship managers holding HNI relationships.

Ensure low attrition ratios.

Customer acquisition through referrals from existing customers.


Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks.


Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable.

Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

Sales Co-ordinator-Agri Business Group (ABG)-Marketing Branches Operations - Kotak Mahindra Bank 

<div>
 <p>To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. <br> Quality of advice given to customers as determined by customers and supervisor. <br> Speed and efficiency of service given. <br> Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. <br> Cross-sale of assets products. <br> Back-up to relationship managers holding HNI relationships. <br> Ensure low attrition ratios. <br> Customer acquisition through referrals from existing customers. <br> <br> Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks. <br> <br> Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable. <br> Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.</p>
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Kotak Mahindra

Sales Co-ordinator-Agri Business Group (ABG)-Marketing Branches Operations

You need banking knowledge (preferably in loans), excellent communication skills, proficiency in Microsoft Office, a graduate degree, and a minimum of 5 years of experience.

You will resolve cases promptly, analyze complaint trends, prepare RCA reports, monitor cases, and coordinate with stakeholders to ensure complete case closure.

Pune

<div><p><b>Job Description ( </b>Team Member - Customer Service)
</p><ul><li>Responsible to provide adequate and quick resolution to all the cases assigned
</li><li>Analyze the complaint trend and present to the senior management
</li><li>Preparing RCA ,Monitoring the cases and initiating corrective action
</li>Liaise up and coordinate with business stakeholders to close the cases end to end<br>
<li>
</li></ul><p></p><p><b>Job Requirement:<br>
</b></p><p></p><ul><li>Banking knowledge is must (Loan division knowledge is preferred)
</li><li>Good Communication skill (Verbal &amp; Written)
</li><li>Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.)
</li><li>Graduate n above
</li><li>Min. experience of 5 years n plus</li></ul></div><p></p><br><div></div><br><div></div>

Job Description ( Team Member - Customer Service)
Responsible to provide adequate and quick resolution to all the cases assigned
Analyze the complaint trend and present to the senior management
Preparing RCA ,Monitoring the cases and initiating corrective action
Liaise up and coordinate with business stakeholders to close the cases end to end

Job Requirement:
Banking knowledge is must (Loan division knowledge is preferred)
Good Communication skill (Verbal & Written)
Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.)
Graduate n above
Min. experience of 5 years n plus

Team Member - Customer Service-RA-Support-Customer Service - Kotak Mahindra Bank 

Team Member - Customer Service-RA-Support-Customer Service

You should have skills in lead generation, business development, branch collaboration, sales promotion, market awareness, and retail activities to boost gold loan visibility and profitability.

You will develop sourcing channels for Gold loans, tie up with dealers and brokers, drive sales with branches, implement marketing activities, and enhance brand visibility in the market.

Sales & Business Development

Marketing

Chennai

<div><p>Job Role:
</p><ul><li>To develop sourcing channels for generating leads of Gold loans.
</li><li>Business Planning &amp; development i.e. Tie-up with Dealers, DSAs &amp; Brokers to generate leads for Gold loans
</li><li>Work closely with branch channel to drive Gold loans.
</li><li>Maintaining the Profitability of Business, Achievement of the Business Targets.
</li><li>Implement sales promotional activities as per bank norms, ensuring increment of sales in terms of volume and value.
</li><li>To ensure the availability and awareness of our product in every potential area of the market.
</li><li>Conduct retail activities to increase brand visibility and increase customer contact points</li></ul></div><br><div></div><br><div></div>

Job Role:
To develop sourcing channels for generating leads of Gold loans.
Business Planning & development i.e. Tie-up with Dealers, DSAs & Brokers to generate leads for Gold loans
Work closely with branch channel to drive Gold loans.
Maintaining the Profitability of Business, Achievement of the Business Targets.
Implement sales promotional activities as per bank norms, ensuring increment of sales in terms of volume and value.
To ensure the availability and awareness of our product in every potential area of the market.
Conduct retail activities to increase brand visibility and increase customer contact points

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations - Kotak Mahindra Bank 

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations

You should have skills in lead generation, business planning, partnerships, sales activities, and brand promotion, along with a focus on profitability and achieving business targets.

You will develop lead sourcing channels, collaborate with partners, drive sales, maintain profitability, implement promotions, ensure product availability, and enhance brand visibility in the market.

<div>
 <p>Job Role:</p>
 <ul>
  <li>To develop sourcing channels for generating leads of Gold loans.</li>
  <li>Business Planning &amp; development i.e. Tie-up with Dealers, DSAs &amp; Brokers to generate leads for Gold loans</li>
  <li>Work closely with branch channel to drive Gold loans.</li>
  <li>Maintaining the Profitability of Business, Achievement of the Business Targets.</li>
  <li>Implement sales promotional activities as per bank norms, ensuring increment of sales in terms of volume and value.</li>
  <li>To ensure the availability and awareness of our product in every potential area of the market.</li>
  <li>Conduct retail activities to increase brand visibility and increase customer contact points</li>
 </ul>
</div><br>
<div></div><br>
<div></div>

You should have experience in lead generation, business development, and sales promotions for gold loans, along with strong relationship management skills and a focus on profitability and market visibility.

You will develop lead channels, collaborate with dealers and brokers, drive sales, maintain profitability, conduct promotional activities, and enhance brand visibility in the market.

Kotak Mahindra Bank

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