Kotak Mahindra Bank is a leading Indian financial services conglomerate that offers a wide range of banking and financial products, including personal, corporate, and investment banking services. They provide solutions such as loans, savings accounts, insurance, asset management, and wealth management. Kotak Mahindra Bank’s ultimate mission is to drive growth by delivering innovative and customer-centric financial services while maintaining the highest standards of integrity and professionalism. Their purpose is to empower individuals, businesses, and institutions by offering tailored financial solutions that enhance their financial well-being and support economic progress.

Finance

Kotak Mahindra Bank 

You must focus on quality portfolio management, improve recovery rates, adhere to MOPP norms and bank procedures, and ensure compliance with audit requirements.

You will manage quality portfolios, enhance recoveries, ensure adherence to MOPP norms, follow bank processes, and comply with audit requirements, working independently or as part of a team.

Business, Operations & Strategy

Banking & Finance

Chennai

<div><ul><li>To Ensure Quality portfolio.
</li><li>To focus on improving Recovery in the area assigned &ndash; individually or in a team / as a team.
</li><li>To ensure adherence MOPP Norms.
</li><li>To adhere to the BANKS processes and procedures.
</li></ul><p>To adhere to Audit requirement.</p></div><br><div></div><br><div></div>

To Ensure Quality portfolio.
To focus on improving Recovery in the area assigned – individually or in a team / as a team.
To ensure adherence MOPP Norms.
To adhere to the BANKS processes and procedures.
To adhere to Audit requirement.

Recovery Executive-Comm. Bank HO & Support-Recovery Branch - Kotak Mahindra Bank 

Recovery Executive-Comm. Bank HO & Support-Recovery Branch

You must have excellent communication skills, customer service orientation, knowledge of banking norms, and proficiency in Microsoft Excel, while building relationships with high net worth customers.

You will handle customer service requests, generate business MIS, ensure compliance, coordinate account openings, and resolve customer complaints within TAT.

Customer Relations

<div><div><div><div><div>Posting Description for Internal Candidates
 </div></div><br>
<div></div><div><div>Service Delivery Officer
</div></div><br>
<div></div><div><div>Short Description for Internal Candidates
</div></div><br>
</div></div><div></div><p>JOB ROLE : &bull; Handling personalized service requests of customers. &bull; Generation of timely business MIS. &bull; Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. &bull; Coordination with CPC/RPC/Investment desks for acco
</p><div><div><div><div>Description for Internal Candidates
</div></div><br>
</div></div><div></div><p><b>JOB ROLE :
</b></p><ul><li>Handling personalized service requests of customers.
</li></ul><ul><li>Generation of timely business MIS.
</li></ul><ul><li>Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
</li></ul><ul><li>Coordination with CPC/RPC/Investment desks for account opening of customers.
</li></ul><ul><li>Managing complaints of customers and ensuring their resolution within TAT.<br>
</li></ul><p></p><p><b>JOB REQUIREMENT:
</b></p><ul><li>Developing and maintaining banking relationships with a select group of high net worth customers
</li></ul><ul><li>Excellent communication skills with customer service orientation
</li></ul><ul><li>Courteous and polite.
</li></ul><ul><li>Good knowledge of Microsoft excels.
</li></ul><p>Understanding of banking norms and processes.
</p><p>Same Posting Description for Internal and External Candidates</p></div><p></p><br><div></div><br><div></div>

Posting Description for Internal Candidates
 
Service Delivery Officer

Short Description for Internal Candidates

JOB ROLE : • Handling personalized service requests of customers. • Generation of timely business MIS. • Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. • Coordination with CPC/RPC/Investment desks for acco
Description for Internal Candidates

JOB ROLE :
Handling personalized service requests of customers.
Generation of timely business MIS.
Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
Coordination with CPC/RPC/Investment desks for account opening of customers.
Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
Developing and maintaining banking relationships with a select group of high net worth customers
Excellent communication skills with customer service orientation
Courteous and polite.
Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
Same Posting Description for Internal and External Candidates

Service Delivery Officer-BRANCH BANKING-Branch Banking - Kotak Mahindra Bank 

Service Delivery Officer-BRANCH BANKING-Branch Banking

You should be detail-oriented, well-groomed, and possess strong communication skills. A graduate with 1-2 years' experience or freshers, comfortable with cash and proficient in computers.

You will manage cash transactions, address customer needs, ensure accuracy, identify business opportunities, and deliver a high-quality experience to foster customer loyalty.

<div><p>Service Officer &ndash; Branch Banking KRAs: &#61623; Cash Management &ndash; Cash/Non-cash transactional activities &#61623; Redress customer needs pertaining to cash, DDs, cheque deposits, general information. &#61623; Maintaining speed and accuracy of transactional processes. &#61623; Sensation of the use of other business opportunities. &#61623; Providing a high-quality experience that will encourage customer loyalty and good word-of&amp;#x2;mouth Desired Candidate Profile: &#61623; Meticulous &amp; has an Eye for detail &#61623; Well &ndash; groomed, presentable with excellent communication skills. &#61623; Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. &#61623; Computer proficiency a must &#61623; Educational Qualification : Graduate &#61623; Experience of 1-2 years , Fresher&rsquo;s can apply</p></div><br><div></div><br><div></div>

Service Officer – Branch Banking KRAs:  Cash Management – Cash/Non-cash transactional activities  Redress customer needs pertaining to cash, DDs, cheque deposits, general information.  Maintaining speed and accuracy of transactional processes.  Sensation of the use of other business opportunities.  Providing a high-quality experience that will encourage customer loyalty and good word-of&#x2;mouth Desired Candidate Profile:  Meticulous & has an Eye for detail  Well – groomed, presentable with excellent communication skills.  Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.  Computer proficiency a must  Educational Qualification : Graduate  Experience of 1-2 years , Fresher’s can apply

Service Officer-BRANCH BANKING-Branch Banking - Kotak Mahindra Bank 

Service Officer-BRANCH BANKING-Branch Banking

You should be a Graduate/Post-Graduate with 1-2 years of relevant experience, familiar with Trade Finance and CMS products, including cheque collections and Banker to Issue Operations.

You will handle trade transactions, coordinate with teams, ensure compliance, resolve queries, scrutinize documents, issue letters of credit, and meet customer requirements timely.

Delhi

<div><p><b>Job Description &ndash; Customer Service Desk<br>
</b></p><p></p><p>Summary &ndash; CFO Center
</p><p>BU &ndash; Customer Service Desk<br>
</p><p></p><p><b>Job Description
</b></p><p><b>Job Role-
</b></p><p>&bull;To handle day to day trade transactions, understanding client requirements, &bull;Co-ordination with cpc for transaction processing and discrepancy resolution, &bull;Dealing and co-ordinating with various business groups within the bank, &bull;Ensuring error-free and timely execution of trade transactions. &bull;Ensuring compliance and internal guidelines are being adhered to &bull;Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS &bull;Operations resolved in a timely manner. &bull;Issuance of Letter of credit. &bull;Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. &bull;Attending to front-end requirements of corporate customers. &bull;To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.<br>
</p><p></p><p><b>Job Requirement-
</b></p><p>&bull;Qualification &ndash; Graduate / Post-Graduate &bull;Experience &ndash; 2 one year of relevant experience
</p><ul><li>Should be familiar with Trade Finance and CMS products. CMS &ndash; Chq collections (local, outstation, corr banks), Banker to Issue Operations.</li></ul></div><p></p><br><div></div><br><div></div>

Job Description – Customer Service Desk
Summary – CFO Center
BU – Customer Service Desk
Job Description
Job Role-
•To handle day to day trade transactions, understanding client requirements, •Co-ordination with cpc for transaction processing and discrepancy resolution, •Dealing and co-ordinating with various business groups within the bank, •Ensuring error-free and timely execution of trade transactions. •Ensuring compliance and internal guidelines are being adhered to •Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS •Operations resolved in a timely manner. •Issuance of Letter of credit. •Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. •Attending to front-end requirements of corporate customers. •To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.
Job Requirement-
•Qualification – Graduate / Post-Graduate •Experience – 2 one year of relevant experience
Should be familiar with Trade Finance and CMS products. CMS – Chq collections (local, outstation, corr banks), Banker to Issue Operations.

Operations Team Member-WBG OPERATIONS (OPS)-Customer Service Desk - Kotak Mahindra Bank 

Operations Team Member-WBG OPERATIONS (OPS)-Customer Service Desk

You must have strong communication skills, customer service focus, knowledge of banking processes, proficiency in Excel, and the ability to build relationships with high net worth clients.

You will handle customer service requests, generate business MIS, ensure compliance, coordinate account openings, and manage customer complaints for timely resolutions.

Kotak Mahindra Bank

Mission