Maternity & Paternity Leave

Health Insurance

Dental Insurance

Medium

Mixpanel is a leading product analytics software company, currently helping the world answer 81 million product questions every year. Our pioneering event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms. Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products. Today, we serve nearly 6,000 paying customers through seven offices globally in our quest to provide the most in-depth product analytics that everyone can use and trust.

Technology

Mixpanel

Software

Powerful, self-serve product analytics to help you convert, engage, and retain more users.

You need experience in consulting on tool implementations, working with VP-level members, data querying, databases, product analytics, and managing complex projects. Strong communication, analytical skills, and the ability to adapt to evolving customer needs are essential.

You will serve as a trusted technical advisor, delivering ROI to customers, optimizing data health, and bridging the technical-business gap to transform businesses with analytics and data architecture expertise.

Software Engineering

New York

<ul><li><span style="color: rgb(0, 0, 0);">As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices. Throughout the entire customer lifecycle, you will work to understand how analytics can drive business value for your customers and will consult them on how to maximize the value of Mixpanel including managing change during Mixpanel’s rollout, defining and achieving ROI, and identifying areas of improvement in their current usage of analytics. For large enterprise customers, post onboarding, you will also continue alongside the Account Managers to drive data trust and product adoption for 100+ end user teams through a change management rollout approach.</span></li></ul>

As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices. Throughout the entire customer lifecycle, you will work to understand how analytics can drive business value for your customers and will consult them on how to maximize the value of Mixpanel including managing change during Mixpanel’s rollout, defining and achieving ROI, and identifying areas of improvement in their current usage of analytics. For large enterprise customers, post onboarding, you will also continue alongside the Account Managers to drive data trust and product adoption for 100+ end user teams through a change management rollout approach.

Customer Success Architect - Mixpanel

United States

Customer Success Architect

You need experience in delivering ROI through new tools, working with VP-level stakeholders, data querying/modeling, cloud data warehouses, product analytics implementation, and project management. Strong communication, analytical skills, and willingness to adapt are key.

You will be the trusted technical advisor driving customer success with Mixpanel, from data architecture consultations to optimizing deployments and creating scalable data governance practices.

Mixpanel

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Maternity & Paternity Leave

Health Insurance

Dental Insurance