Competitive Time Off and Paid Holidays

Equity Programs

Corporate Bonus Plan (Non-Sales Employees)

Paid Family Leave For New Parents

Large

Ping Identity is a company specialising in identity and access management solutions, with a primary focus on enhancing digital security and user authentication. Their overarching objective is to enable organisations to safeguard digital identities and data while providing seamless and secure access to services. Ping Identity's fundamental aim is to empower businesses to navigate the digital landscape with confidence, ensuring that individuals and entities can interact online securely and efficiently.

Technology

Ping Identity

Identity Security for the Global Enterprise

You need 15+ years in senior sales management, expertise in SaaS and cybersecurity, strong strategic thinking, leadership in global teams, C-level contacts, and excellent communication skills.

You will drive revenue growth in the West, lead the sales team, develop strategies, optimize processes, analyze data, build relationships, and ensure team development and high performance.

Sales & Business Development

People, HR & Administration

Denver

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. VP, West Role Purpose Statement: As the Vice President, West at Ping Identity, you will play a pivotal role in driving revenue growth and shaping the Go-To-Market strategy across the Western United States & Canada, as well as Latin America. Reporting to the SVP, Americas, you will lead a dynamic sales team, take ownership of the Western regions' revenue targets, and collaborate closely with cross-functional teams to execute company objectives and strategy. Your primary focus will be to drive sales and revenue performance, predictability, and scalability. This will include leading the entire West sales organization, planning, reporting and pipeline management in order to ensure the West regional sales organization's repeatable success. Responsibilities: Business Management * Be the revenue and growth engine for Ping Identity, by delivering revenue targets within the West region. * Provide visionary leadership to the West sales team, fostering a high-performance culture that drives results and exceeds revenue targets. * Develop and implement the Go-To-Market strategy for the West region, aligning sales objectives with overall business goals and market dynamics. * Drive revenue growth by identifying new business opportunities, expanding existing accounts, and optimizing sales processes. * Work closely with cross-functional teams including Marketing, Renewals, Customer Success, and Product Management to develop integrated strategies that maximize customer value and drive long-term growth. * Create, implement, measure and review an operational plan that drives achievement of business goals * Stay abreast of industry trends, competitive landscapes, and customer needs to inform strategic decision-making and market positioning. * Cultivate strong relationships with key customers, partners, and industry influencers to enhance Ping Identity's brand presence and market leadership. Data-Driven Leadership * In partnership with sales operations, maniacally review and analyze forecasting, sales stage, and pipeline data to drive business insights and continuous improvement * Accurately forecast and achieve business targets * Plan and control the expenses for the function - consistently looking for efficiencies * Be an expert with our systems and procedures and ensure effective use of and conformance to standard business practices and tools (i.e. SFDC – SalesForce.com, ClosePlan) * Continuously optimize for high performance, efficiencies, and scale. * Establish and track key performance metrics to evaluate sales effectiveness and drive continuous improvement initiatives. People Leadership * Build and lead a high performance organization of sales leaders & direct sellers. * Provide leadership and ensure development of all revenue & pipeline related resources across the organization * Own people related decisions with the organization – hiring, promotions, merit increases, rewards and recognition, training initiatives etc. * Coach/mentor individuals and the team, identify and execute opportunities for sales force development and enablement Required Skills & Qualifications * 15+ years hands-on senior sales management experience in sales strategy planning and execution, sales operations, business planning, and sales support management. * BS in Business Administration required; MBA degree preferred * Expertise in Enterprise Software, SaaS, Managed Services and strategic account management, cybersecurity/identity industry experience preferred * Strong strategic thinking and business acumen, with the ability to translate market insights into actionable plans * Results oriented with multiple years meeting or exceeding quota * Outstanding presentation and client-facing skills * Experience leading and driving exceptional team performance * Experience working in a US global matrixed organization * Experience leading in international regions - Canada & Latin America * Excellent communication and collaboration skills, with the ability to build strong relationships across all levels of the organization. * Has established multi-vertical C level contacts in large Enterprise customers – previous executive engagement and network is essential to the success of this role * High sense of urgency and drive for continuous improvement USA:$177,000-$236,000 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: * A company culture that empowers you to do your best work. * Employee Resource Groups that create a sense of belonging for everyone. * Regular company and team bonding events. * Competitive benefits and perks. * Global volunteering and community initiatives Our Benefits: * Generous PTO & Holiday Schedule * Parental Leave * Progressive Healthcare Options * Retirement Programs * Opportunity for Education Reimbursement * Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

About Ping Identity:At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.VP, WestRole Purpose Statement:As the Vice President, West at Ping Identity, you will play a pivotal role in driving revenue growth and shaping the Go-To-Market strategy across the Western United States & Canada, as well as Latin America. Reporting to the SVP, Americas, you will lead a dynamic sales team, take ownership of the Western regions' revenue targets, and collaborate closely with cross-functional teams to execute company objectives and strategy. Your primary focus will be to drive sales and revenue performance, predictability, and scalability. This will include leading the entire West sales organization, planning, reporting and pipeline management in order to ensure the West regional sales organization's repeatable success.Responsibilities:Business Management * Be the revenue and growth engine for Ping Identity, by delivering revenue targets within the West region. * Provide visionary leadership to the West sales team, fostering a high-performance culture that drives results and exceeds revenue targets. * Develop and implement the Go-To-Market strategy for the West region, aligning sales objectives with overall business goals and market dynamics. * Drive revenue growth by identifying new business opportunities, expanding existing accounts, and optimizing sales processes. * Work closely with cross-functional teams including Marketing, Renewals, Customer Success, and Product Management to develop integrated strategies that maximize customer value and drive long-term growth. * Create, implement, measure and review an operational plan that drives achievement of business goals * Stay abreast of industry trends, competitive landscapes, and customer needs to inform strategic decision-making and market positioning. * Cultivate strong relationships with key customers, partners, and industry influencers to enhance Ping Identity's brand presence and market leadership.      Data-Driven Leadership * In partnership with sales operations, maniacally review and analyze forecasting, sales stage, and pipeline data to drive business insights and continuous improvement * Accurately forecast and achieve business targets * Plan and control the expenses for the function - consistently looking for efficiencies * Be an expert with our systems and procedures and ensure effective use of and conformance to standard business practices and tools (i.e. SFDC – SalesForce.com, ClosePlan) * Continuously optimize for high performance, efficiencies, and scale. * Establish and track key performance metrics to evaluate sales effectiveness and drive continuous improvement initiatives.      People Leadership * Build and lead a high performance organization of sales leaders & direct sellers. * Provide leadership and ensure development of all revenue & pipeline related resources across the organization * Own people related decisions with the organization – hiring, promotions, merit increases, rewards and recognition, training initiatives etc. * Coach/mentor individuals and the team, identify and execute opportunities for sales force development and enablement      Required Skills & Qualifications * 15+ years hands-on senior sales management experience in sales strategy planning and execution, sales operations, business planning, and sales support management. * BS in Business Administration required; MBA degree preferred * Expertise in Enterprise Software, SaaS, Managed Services and strategic account management, cybersecurity/identity industry experience preferred * Strong strategic thinking and business acumen, with the ability to translate market insights into actionable plans * Results oriented with multiple years meeting or exceeding quota * Outstanding presentation and client-facing skills * Experience leading and driving exceptional team performance * Experience working in a US global matrixed organization * Experience leading in international regions - Canada & Latin America * Excellent communication and collaboration skills, with the ability to build strong relationships across all levels of the organization. * Has established multi-vertical C level contacts in large Enterprise customers – previous executive engagement and network is essential to the success of this role * High sense of urgency and drive for continuous improvement      USA:$177,000-$236,000In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.Life at Ping:We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.Here are just a few of the things that make Ping special: * A company culture that empowers you to do your best work. * Employee Resource Groups that create a sense of belonging for everyone. * Regular company and team bonding events. * Competitive benefits and perks. * Global volunteering and community initiatives      Our Benefits: * Generous PTO & Holiday Schedule * Parental Leave * Progressive Healthcare Options * Retirement Programs * Opportunity for Education Reimbursement * Commuter Offset (Specific locations)      Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

VP, West Sales - Ping Identity

Denver, Colorado, United States

&lt;strong&gt;About Ping Identity: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.&lt;br&gt;&lt;br&gt;Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.&lt;br&gt;&lt;br&gt;While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.&lt;br&gt;&lt;br&gt;We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.&lt;br&gt;&lt;br&gt;&lt;strong&gt;VP, West&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Role Purpose Statement: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;As the Vice President, West at Ping Identity, you will play a pivotal role in driving revenue growth and shaping the Go-To-Market strategy across the Western United States &amp;amp; Canada, as well as Latin America. Reporting to the SVP, Americas, you will lead a dynamic sales team, take ownership of the Western regions' revenue targets, and collaborate closely with cross-functional teams to execute company objectives and strategy. Your primary focus will be to drive sales and revenue performance, predictability, and scalability. This will include leading the entire West sales organization, planning, reporting and pipeline management in order to ensure the West regional sales organization's repeatable success.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;:&lt;br&gt;&lt;br&gt;&lt;strong&gt;Business Management&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Be the revenue and growth engine for Ping Identity, by delivering revenue targets within the West region.&lt;/li&gt;&lt;li&gt;Provide visionary leadership to the West sales team, fostering a high-performance culture that drives results and exceeds revenue targets.&lt;/li&gt;&lt;li&gt;Develop and implement the Go-To-Market strategy for the West region, aligning sales objectives with overall business goals and market dynamics.&lt;/li&gt;&lt;li&gt;Drive revenue growth by identifying new business opportunities, expanding existing accounts, and optimizing sales processes.&lt;/li&gt;&lt;li&gt;Work closely with cross-functional teams including Marketing, Renewals, Customer Success, and Product Management to develop integrated strategies that maximize customer value and drive long-term growth.&lt;/li&gt;&lt;li&gt;Create, implement, measure and review an operational plan that drives achievement of business goals &lt;/li&gt;&lt;li&gt;Stay abreast of industry trends, competitive landscapes, and customer needs to inform strategic decision-making and market positioning.&lt;/li&gt;&lt;li&gt;Cultivate strong relationships with key customers, partners, and industry influencers to enhance Ping Identity's brand presence and market leadership.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Data-Driven Leadership&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;In partnership with sales operations, maniacally review and analyze forecasting, sales stage, and pipeline data to drive business insights and continuous improvement &lt;/li&gt;&lt;li&gt;Accurately forecast and achieve business targets&lt;/li&gt;&lt;li&gt;Plan and control the expenses for the function - consistently looking for efficiencies &lt;/li&gt;&lt;li&gt;Be an expert with our systems and procedures and ensure effective use of and conformance to standard business practices and tools (i.e. SFDC – SalesForce.com, ClosePlan)&lt;/li&gt;&lt;li&gt;Continuously optimize for high performance, efficiencies, and scale.&lt;/li&gt;&lt;li&gt;Establish and track key performance metrics to evaluate sales effectiveness and drive continuous improvement initiatives.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;People Leadership &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Build and lead a high performance organization of sales leaders &amp;amp; direct sellers.&lt;/li&gt;&lt;li&gt;Provide leadership and ensure development of all revenue &amp;amp; pipeline related resources across the organization &lt;/li&gt;&lt;li&gt;Own people related decisions with the organization – hiring, promotions, merit increases, rewards and recognition, training initiatives etc.&lt;/li&gt;&lt;li&gt;Coach/mentor individuals and the team, identify and execute opportunities for sales force development and enablement&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Required Skills &amp;amp; Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;15+ years hands-on senior sales management experience in sales strategy planning and execution, sales operations, business planning, and sales support management.&lt;/li&gt;&lt;li&gt;BS in Business Administration required; MBA degree preferred&lt;/li&gt;&lt;li&gt;Expertise in Enterprise Software, SaaS, Managed Services and strategic account management, cybersecurity/identity industry experience preferred&lt;/li&gt;&lt;li&gt;Strong strategic thinking and business acumen, with the ability to translate market insights into actionable plans&lt;/li&gt;&lt;li&gt;Results oriented with multiple years meeting or exceeding quota&lt;/li&gt;&lt;li&gt;Outstanding presentation and client-facing skills&lt;/li&gt;&lt;li&gt;Experience leading and driving exceptional team performance&lt;/li&gt;&lt;li&gt;Experience working in a US global matrixed organization&lt;/li&gt;&lt;li&gt;Experience leading in international regions - Canada &amp;amp; Latin America&lt;/li&gt;&lt;li&gt;Excellent communication and collaboration skills, with the ability to build strong relationships across all levels of the organization.&lt;/li&gt;&lt;li&gt;Has established multi-vertical C level contacts in large Enterprise customers – previous executive engagement and network is essential to the success of this role&lt;/li&gt;&lt;li&gt;High sense of urgency and drive for continuous improvement&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;USA:$177,000-$236,000&lt;br&gt;&lt;br&gt;In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Life at Ping:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Here are just a few of the things that make Ping special:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;A company culture that empowers you to do your best work.&lt;/li&gt;&lt;li&gt;Employee Resource Groups that create a sense of belonging for everyone.&lt;/li&gt;&lt;li&gt;Regular company and team bonding events.&lt;/li&gt;&lt;li&gt;Competitive benefits and perks.&lt;/li&gt;&lt;li&gt;Global volunteering and community initiatives&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Our Benefits:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Generous PTO &amp;amp; Holiday Schedule &lt;/li&gt;&lt;li&gt;Parental Leave&lt;/li&gt;&lt;li&gt;Progressive Healthcare Options&lt;/li&gt;&lt;li&gt;Retirement Programs&lt;/li&gt;&lt;li&gt;Opportunity for Education Reimbursement &lt;/li&gt;&lt;li&gt;Commuter Offset (Specific locations) &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.&lt;/em&gt;

VP, West Sales

Canada

You need experience in Linux/Windows server management, LDAP, networking, PKI, HTTPS, web app troubleshooting, APIs (REST/SCIM), and scripting languages.

You will assist with escalated customer issues, investigate queries, manage expectations, communicate proactively, engage in public Q&A, and contribute to the knowledge base.

Software Engineering

IT & Cybersecurity

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Note: This positions shift is scheduled between 4PM-1AM Mountain time (1 hour lunch + 30 minutes of break time included) As a Senior Engineer at Ping Identity, you will handle complex support issues for Ping Identity's global customers using our products including PingFederate, PingAccess, PingDirectory, PingOne, PingID, and any supported integration kits. Our Support team consists of accomplished engineers and we welcome new industry talent to join our Ping family. The Global Support Organization is the foremost interface between Ping and our valued customers and partners. We operate a follow-the-sun, multi-site, model. We work with our partners and customers twenty-four hours a day on services that affect both their workforce and customers. We help our customers to be successful in the application, administration, maintenance and tuning of their Ping solutions. You will report to the Team Manager. Ping has developed a career ladder for support to ensure there is growth potential for all employees. You Will: * Assist with escalated customer engagements * Investigate issues and queries using the existing bodies of knowledge and test labs * Manage customer expectations * Communicate frequently and proactively follow up with the customer by phone, email and internet meeting systems * Actively participate in our community system (public facing Q&A) * Contribute to our knowledge base Required Experience * Linux-based or Windows server OS management * Lightweight Directory Access Protocol (LDAP) and Directory Services * Networking inc Load Balancers, Firewalls, IP, DNS * PKI, X.509 certificates * Internet Protocols (HTTPS/SSL/TLS etc) * You can troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers * Experience with APIs (knowledge of REST and SCIM) * Experience with scripting languages Base Hiring Range: $108,500 - $135,454 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: * A company culture that empowers you to do your best work. * Employee Resource Groups that create a sense of belonging for everyone. * Regular company and team bonding events. * Competitive benefits and perks. * Global volunteering and community initiatives Our Benefits: * Generous PTO & Holiday Schedule * Parental Leave * Progressive Healthcare Options * Retirement Programs * Opportunity for Education Reimbursement * Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

About Ping Identity:At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.Note: This positions shift is scheduled between 4PM-1AM Mountain time (1 hour lunch + 30 minutes of break time included)As a Senior Engineer at Ping Identity, you will handle complex support issues for Ping Identity's global customers using our products including PingFederate, PingAccess, PingDirectory, PingOne, PingID, and any supported integration kits. Our Support team consists of accomplished engineers and we welcome new industry talent to join our Ping family.The Global Support Organization is the foremost interface between Ping and our valued customers and partners. We operate a follow-the-sun, multi-site, model. We work with our partners and customers twenty-four hours a day on services that affect both their workforce and customers. We help our customers to be successful in the application, administration, maintenance and tuning of their Ping solutions.You will report to the Team Manager. Ping has developed a career ladder for support to ensure there is growth potential for all employees.You Will: * Assist with escalated customer engagements * Investigate issues and queries using the existing bodies of knowledge and test labs * Manage customer expectations * Communicate frequently and proactively follow up with the customer by phone, email and internet meeting systems * Actively participate in our community system (public facing Q&A) * Contribute to our knowledge base      Required Experience * Linux-based or Windows server OS management * Lightweight Directory Access Protocol (LDAP) and Directory Services * Networking inc Load Balancers, Firewalls, IP, DNS * PKI, X.509 certificates * Internet Protocols (HTTPS/SSL/TLS etc) * You can troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers * Experience with APIs (knowledge of REST and SCIM) * Experience with scripting languages      Base Hiring Range: $108,500 - $135,454In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.Life at Ping:We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.Here are just a few of the things that make Ping special: * A company culture that empowers you to do your best work. * Employee Resource Groups that create a sense of belonging for everyone. * Regular company and team bonding events. * Competitive benefits and perks. * Global volunteering and community initiatives      Our Benefits: * Generous PTO & Holiday Schedule * Parental Leave * Progressive Healthcare Options * Retirement Programs * Opportunity for Education Reimbursement * Commuter Offset (Specific locations)      Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Technical Support Engineer - Ping Identity

&lt;strong&gt;About Ping Identity: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.&lt;br&gt;&lt;br&gt;Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.&lt;br&gt;&lt;br&gt;While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.&lt;br&gt;&lt;br&gt;We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.&lt;br&gt;&lt;br&gt;&lt;em&gt;&lt;strong&gt;Note: This positions shift is scheduled between 4PM-1AM Mountain time (1 hour lunch + 30 minutes of break time included)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/em&gt;As a Senior Engineer at Ping Identity, you will handle complex support issues for Ping Identity's global customers using our products including PingFederate, PingAccess, PingDirectory, PingOne, PingID, and any supported integration kits. Our Support team consists of accomplished engineers and we welcome new industry talent to join our Ping family.&lt;br&gt;&lt;br&gt;The Global Support Organization is the foremost interface between Ping and our valued customers and partners. We operate a follow-the-sun, multi-site, model. We work with our partners and customers twenty-four hours a day on services that affect both their workforce and customers. We help our customers to be successful in the application, administration, maintenance and tuning of their Ping solutions.&lt;br&gt;&lt;br&gt;You will report to the Team Manager. Ping has developed a career ladder for support to ensure there is growth potential for all employees.&lt;br&gt;&lt;br&gt;&lt;em&gt;&lt;strong&gt;You Will: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/em&gt;&lt;ul&gt;&lt;li&gt;Assist with escalated customer engagements&lt;/li&gt;&lt;li&gt;Investigate issues and queries using the existing bodies of knowledge and test labs&lt;/li&gt;&lt;li&gt;Manage customer expectations&lt;/li&gt;&lt;li&gt;Communicate frequently and proactively follow up with the customer by phone, email and internet meeting systems&lt;/li&gt;&lt;li&gt;Actively participate in our community system (public facing Q&amp;amp;A)&lt;/li&gt;&lt;li&gt;Contribute to our knowledge base&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;&lt;strong&gt;Required Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/em&gt;&lt;ul&gt;&lt;li&gt;Linux-based or Windows server OS management&lt;/li&gt;&lt;li&gt;Lightweight Directory Access Protocol (LDAP) and Directory Services&lt;/li&gt;&lt;li&gt;Networking inc Load Balancers, Firewalls, IP, DNS&lt;/li&gt;&lt;li&gt;PKI, X.509 certificates&lt;/li&gt;&lt;li&gt;Internet Protocols (HTTPS/SSL/TLS etc)&lt;/li&gt;&lt;li&gt;You can troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers&lt;/li&gt;&lt;li&gt;Experience with APIs (knowledge of REST and SCIM)&lt;/li&gt;&lt;li&gt;Experience with scripting languages&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Base Hiring Range: $108,500 - $135,454&lt;br&gt;&lt;br&gt;In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Life at Ping:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Here are just a few of the things that make Ping special:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;A company culture that empowers you to do your best work.&lt;/li&gt;&lt;li&gt;Employee Resource Groups that create a sense of belonging for everyone.&lt;/li&gt;&lt;li&gt;Regular company and team bonding events.&lt;/li&gt;&lt;li&gt;Competitive benefits and perks.&lt;/li&gt;&lt;li&gt;Global volunteering and community initiatives&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Our Benefits:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Generous PTO &amp;amp; Holiday Schedule &lt;/li&gt;&lt;li&gt;Parental Leave&lt;/li&gt;&lt;li&gt;Progressive Healthcare Options&lt;/li&gt;&lt;li&gt;Retirement Programs&lt;/li&gt;&lt;li&gt;Opportunity for Education Reimbursement &lt;/li&gt;&lt;li&gt;Commuter Offset (Specific locations) &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.&lt;/em&gt;

Ping Identity

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Competitive Time Off and Paid Holidays

Equity Programs

Corporate Bonus Plan (Non-Sales Employees)

Paid Family Leave For New Parents