RedSail Technologies, LLC, is empowering pharmacy and transforming care with a network of over 10,000 pharmacies serving more than 8 million patients monthly. RedSail has deep experience across sectors – community, long-term care, outpatient, clinic, HME/DME, and specialty pharmacies – and their pharma, payer, and strategic industry partners.  

PioneerRx® is RedSail’s industry-leading pharmacy management system for independent/retail pharmacy. Axys® is our modern software for long-term care and institutional pharmacy. PowerLine® provides scalable, HIPAA-compliant pharmacy transaction and data services, and QS/1® remains a trusted, comprehensive pharmacy management system. PioneerRx, QS/1, and PowerLine have earned HITRUST Risk-based, 2-year (r2) Certification status for information security, showcasing our strong commitment to protecting our customers' sensitive data and meeting/exceeding compliance regulations. 600+ RedSail employees support customers throughout the United States, providing the solutions that liberate them to focus on patients. 

Technology

RedSail Technologies

RedSail Technologies, LLC, is the parent company for PioneerRx®, PowerLine®, and QS/1® brands.

You need a relevant bachelor's degree, 10+ years of experience (5+ in leadership), strong analytical and communication skills, and expertise in payment solutions and pharmacy operations.

You will lead payment network development, oversee technology and risk management, analyze performance metrics, guide a high-performing team, monitor industry trends, and ensure customer satisfaction.

Healthcare

Business, Operations & Strategy

Job Summary The Director of RAS Program Support develops and leads the payment network, RAS program operations, contract administration, expands our payment ecosystem, and drives growth through innovative strategies. The ideal candidate will have extensive experience in pharmacy operations, a deep understanding of industry trends, and a passion for enhancing customer experience. Position will also maintain a strong relationship with third party service providers and vendors. Drives and enhances overall payment and program experience for RedSail customers. Key Duties * Strategic Leadership: Develop and implement a comprehensive payment network for our co-pay solutions along with creating a support model that aligns with the company’s goals and enhances overall business and financial performance. * Technology Oversight: Collaborate with technology teams to ensure the relevant infrastructure is scalable, secure, and compliant with industry standards. * Risk Management: Identify and mitigate risks associated with payment processing, co-pay and cash management solutions, including fraud prevention, regulatory compliance, and data security. * Performance Analysis: Monitor key performance indicators (KPIs) related to payment processing and network efficiency; use data to drive improvements and optimize operations. Establish and track key performance indicators (KPIs). * Team Leadership: Build and lead a high-performing team, providing mentorship and fostering a culture of innovation and accountability. Lead and manage a team to support – * RedSail Advantage Co-Pay Solutions including Payment Network * RedSail Advantage RxCash+ * Other RedSail Advantage programs * Market Analysis: Stay abreast of industry trends and emerging technologies; leverage insights to drive product development and improve service offerings. * Customer Focus: Work closely with commercialization, customer service, product and finance teams to ensure a seamless and positive experience for RedSail pharmacies. Stakeholder Communication: Communicate effectively with executive leadership, board members, and other stakeholders regarding payment network performance, strategic initiatives, and market opportunities. Education/Training * Bachelor’s degree in Finance, Business Administration, or a related field; MBA preferred. * 10+ years of experience in a related field with at least 5 years in a leadership role. Required Work Experience/Skills * Excellent analytical skills, with the ability to interpret complex data and make informed decisions. * Exceptional leadership and team management skills. * Strong communication and interpersonal skills, with the ability to collaborate across functions. Preferred Work Experience/Skills * Strong understanding of payment, co-pay solutions and pharmacy operations. * Proven track record of managing large-scale networks. Discretionary Judgment * Uses independent judgment and discretion based upon the employee’s experience in the position and knowledge of the products, equipment, and services * Uses good judgement and possesses ethical work values Physical Demands, Working Conditions, and General Employment Guidelines * Moderate or high levels of stress may be experienced in the performance of the job * Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs. Equipment * Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment * Must have internet access Safety to Self and Others * Little responsibility for safety of others. Job is performed in an office setting where there are no hazardous materials or equipment Working Conditions/Hazards * Position is performed in an open office environment or approved remote work location Work Location * Remote

Job SummaryThe Director of RAS Program Support develops and leads the payment network, RAS program operations, contract administration, expands our payment ecosystem, and drives growth through innovative strategies. The ideal candidate will have extensive experience in pharmacy operations, a deep understanding of industry trends, and a passion for enhancing customer experience. Position will also maintain a strong relationship with third party service providers and vendors. Drives and enhances overall payment and program experience for RedSail customers.Key Duties * Strategic Leadership: Develop and implement a comprehensive payment network for our co-pay solutions along with creating a support model that aligns with the company’s goals and enhances overall business and financial performance. * Technology Oversight: Collaborate with technology teams to ensure the relevant infrastructure is scalable, secure, and compliant with industry standards. * Risk Management: Identify and mitigate risks associated with payment processing, co-pay and cash management solutions, including fraud prevention, regulatory compliance, and data security. * Performance Analysis: Monitor key performance indicators (KPIs) related to payment processing and network efficiency; use data to drive improvements and optimize operations. Establish and track key performance indicators (KPIs). * Team Leadership: Build and lead a high-performing team, providing mentorship and fostering a culture of innovation and accountability. Lead and manage a team to support –    * RedSail Advantage Co-Pay Solutions including Payment Network    * RedSail Advantage RxCash+    * Other RedSail Advantage programs * Market Analysis: Stay abreast of industry trends and emerging technologies; leverage insights to drive product development and improve service offerings. * Customer Focus: Work closely with commercialization, customer service, product and finance teams to ensure a seamless and positive experience for RedSail pharmacies.      Stakeholder Communication: Communicate effectively with executive leadership, board members, and other stakeholders regarding payment network performance, strategic initiatives, and market opportunities.Education/Training * Bachelor’s degree in Finance, Business Administration, or a related field; MBA preferred. * 10+ years of experience in a related field with at least 5 years in a leadership role.         Required Work Experience/Skills * Excellent analytical skills, with the ability to interpret complex data and make informed decisions. * Exceptional leadership and team management skills. * Strong communication and interpersonal skills, with the ability to collaborate across functions.         Preferred Work Experience/Skills * Strong understanding of payment, co-pay solutions and pharmacy operations. * Proven track record of managing large-scale networks.         Discretionary Judgment * Uses independent judgment and discretion based upon the employee’s experience in the position and knowledge of the products, equipment, and services * Uses good judgement and possesses ethical work values         Physical Demands, Working Conditions, and General Employment Guidelines * Moderate or high levels of stress may be experienced in the performance of the job * Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs.         Equipment * Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment * Must have internet access         Safety to Self and Others * Little responsibility for safety of others. Job is performed in an office setting where there are no hazardous materials or equipment         Working Conditions/Hazards * Position is performed in an open office environment or approved remote work location         Work Location * Remote         

RedSail Technologies

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