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Director, RAS Program Support

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RedSail Technologies

4d ago

  • Job
    Full-time
    Expert Level
  • Healthcare
    Business, Operations & Strategy
  • Germany, +15
    Remote

AI generated summary

  • You need a relevant bachelor's degree, 10+ years of experience (5+ in leadership), strong analytical and communication skills, and expertise in payment solutions and pharmacy operations.
  • You will lead payment network development, oversee technology and risk management, analyze performance metrics, guide a high-performing team, monitor industry trends, and ensure customer satisfaction.

Requirements

  • Bachelor’s degree in Finance, Business Administration, or a related field; MBA preferred.
  • 10+ years of experience in a related field with at least 5 years in a leadership role.
  • Excellent analytical skills, with the ability to interpret complex data and make informed decisions.
  • Exceptional leadership and team management skills.
  • Strong communication and interpersonal skills, with the ability to collaborate across functions.
  • Strong understanding of payment, co-pay solutions and pharmacy operations.
  • Proven track record of managing large-scale networks.
  • Uses independent judgment and discretion based upon the employee’s experience in the position and knowledge of the products, equipment, and services.
  • Uses good judgement and possesses ethical work values.
  • Moderate or high levels of stress may be experienced in the performance of the job.
  • Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs.
  • Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment.
  • Must have internet access.
  • Little responsibility for safety of others. Job is performed in an office setting where there are no hazardous materials or equipment.
  • Position is performed in an open office environment or approved remote work location.
  • Remote.

Responsibilities

  • Strategic Leadership: Develop and implement a comprehensive payment network for our co-pay solutions along with creating a support model that aligns with the company’s goals and enhances overall business and financial performance.
  • Technology Oversight: Collaborate with technology teams to ensure the relevant infrastructure is scalable, secure, and compliant with industry standards.
  • Risk Management: Identify and mitigate risks associated with payment processing, co-pay and cash management solutions, including fraud prevention, regulatory compliance, and data security.
  • Performance Analysis: Monitor key performance indicators (KPIs) related to payment processing and network efficiency; use data to drive improvements and optimize operations. Establish and track key performance indicators (KPIs).
  • Team Leadership: Build and lead a high-performing team, providing mentorship and fostering a culture of innovation and accountability. Lead and manage a team to support –
  • RedSail Advantage Co-Pay Solutions including Payment Network
  • RedSail Advantage RxCash+
  • Other RedSail Advantage programs
  • Market Analysis: Stay abreast of industry trends and emerging technologies; leverage insights to drive product development and improve service offerings.
  • Customer Focus: Work closely with commercialization, customer service, product and finance teams to ensure a seamless and positive experience for RedSail pharmacies.
  • Stakeholder Communication: Communicate effectively with executive leadership, board members, and other stakeholders regarding payment network performance, strategic initiatives, and market opportunities.

FAQs

What is the role of the Director of RAS Program Support?

The Director of RAS Program Support develops and leads the payment network, RAS program operations, contract administration, and expands our payment ecosystem while driving growth through innovative strategies.

What educational background is required for this position?

A Bachelor’s degree in Finance, Business Administration, or a related field is required; an MBA is preferred.

How many years of experience are required for this role?

Candidates should have 10+ years of experience in a related field, with at least 5 years in a leadership role.

What are the key responsibilities of the Director of RAS Program Support?

Key responsibilities include strategic leadership, technology oversight, risk management, performance analysis, team leadership, market analysis, and customer focus.

Is experience in pharmacy operations necessary for this position?

Yes, a strong understanding of payment, co-pay solutions, and pharmacy operations is preferred.

What skills are essential for this role?

Excellent analytical skills, exceptional leadership and team management abilities, and strong communication and interpersonal skills are essential.

Will the Director be working with third-party vendors?

Yes, the position involves maintaining strong relationships with third-party service providers and vendors.

What type of work environment can be expected for this position?

The position is performed in a general office environment, home office, or approved remote workspace.

What types of technologies will the Director collaborate with?

The Director will collaborate with technology teams to ensure the relevant infrastructure is scalable, secure, and compliant with industry standards.

Are there specific performance metrics that will be monitored in this role?

Yes, monitoring key performance indicators (KPIs) related to payment processing and network efficiency is a crucial responsibility.

What kind of team will the Director be leading?

The Director will build and lead a high-performing team that supports RedSail Advantage Co-Pay Solutions, RxCash+, and other RedSail Advantage programs.

How vital is stakeholder communication in this role?

Effective communication with executive leadership, board members, and other stakeholders regarding payment network performance, strategic initiatives, and market opportunities is very important.

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RedSail Technologies

RedSail Technologies, LLC, is the parent company for PioneerRx®, PowerLine®, and QS/1® brands.

Technology
Industry
201-500
Employees
2020
Founded Year

Mission & Purpose

RedSail Technologies, LLC, is empowering pharmacy and transforming care with a network of over 10,000 pharmacies serving more than 8 million patients monthly. RedSail has deep experience across sectors – community, long-term care, outpatient, clinic, HME/DME, and specialty pharmacies – and their pharma, payer, and strategic industry partners. PioneerRx® is RedSail’s industry-leading pharmacy management system for independent/retail pharmacy. Axys® is our modern software for long-term care and institutional pharmacy. PowerLine® provides scalable, HIPAA-compliant pharmacy transaction and data services, and QS/1® remains a trusted, comprehensive pharmacy management system. PioneerRx, QS/1, and PowerLine have earned HITRUST Risk-based, 2-year (r2) Certification status for information security, showcasing our strong commitment to protecting our customers' sensitive data and meeting/exceeding compliance regulations. 600+ RedSail employees support customers throughout the United States, providing the solutions that liberate them to focus on patients.